Illustration — no photo of this home on file yet

Pacifica Home Care

Small home·Licensed for 6·Mission Viejo, California

Licensed since 2020Licence #306005657Medi-Cal ALW
  • Care approvals on fileWheelchair · Hospice · BedriddenState licensing record · September 13, 2026
  • Estimated starting rate$5,300 a monthCovelight estimate · likely $4,350–$6,550
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payMedi-Cal ALW acceptedDHCS participant list · August 9, 2026
  • Last state visitJanuary 5, 2026CDSS inspection record

Pacifica Home Care is a small care home in Mission Viejo — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2020. Dementia care is not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Pacifica Home Care

Is Pacifica Home Care licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Pacifica Home Care licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Pacifica Home Care been cited?

0 Type A and 0 Type B citations since 2020, per CDSS records as of September 13, 2026. Those records count 5 state visits over the same years.

Is Pacifica Home Care still open?

This license was on the CDSS roster as of September 28, 2026.

What does Pacifica Home Care cost?

$5,300 a month to start is a Covelight estimate, likely $4,350–$6,550. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 24 small homes within 2 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 27 other homes of a similar licensed size in Mission Viejo that publish a starting rate, the middle half runs $4,500 to $5,500 a month, and the middle figure is $5,000 (n = 27 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out. What Medi-Cal’s Assisted Living Waiver covers in a care home.

Does Pacifica Home Care take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home appears on the DHCS participation list, August 9, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Pacifica Home Care LLC, per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Memorialcare Saddleback Medical Center is 2.9 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Pacifica Home Care keep a resident on hospice?

Hospice care is approved on this license, covering up to 2 residents, per CDSS records as of September 13, 2026.

Pacifica Home Care license and inspection record

  • Name on the license: “PACIFICA HOME CARE LLC”, per the CDSS roster as of May 25, 2025.
  • License #306005657. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Pacifica Home Care LLC, per CDSS records as of September 13, 2026.
  • First licensed in 2020, per CDSS records as of September 13, 2026.
  • 5 state inspection visits since 2020, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2020, per CDSS records as of September 13, 2026. The same records count 5 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2020, per CDSS records as of September 13, 2026.
  • The most recent state visit on file is January 5, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 2 residents
  • BedriddenApproved · covers up to 1 resident

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. BEDROOM #4 APPROVED FOR BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 2.

935 - ELDERLY

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 2 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$5,300a month to start

Likely $4,350–$6,550

From 24 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$5,300a month

Likely $4,350–$6,700

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$5,300likely $4,350–$6,550

    Covelight’s estimate starts from the rates 24 small homes within 2 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,350–$6,700
$5,300
First monthWith a one-time move-in fee · likely $5,050–$9,750
$7,300
How people payOn the Medi-Cal waiver list · private pay, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home appears on the DHCS participation list, August 9, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board. For a resident on SSI/SSP, California’s 2026 standard sends $1,444.07 a month to the home for room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 24 small homes within 2 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

24 homes like this within 2 miles publish starting rates mostly between $4,000–$5,750.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 24 nearby homes behind this estimate

Where it is

  • 23711 Via La Coruna, Mission Viejo, CA 92691Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 5 documents for this home, and its records count 5 visits since 2020. The most recent is a facility evaluation report, dated January 5, 2026.

On file since
2021
State visits
5
Most recent visit
January 5, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2020.

Year by year
YearVisitsDocumentsSubstantiated20261102025110202411020221102021110

The last 36 months — 3 of 5 documents

20261 state visit · 1 document
Jan 5, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility to conduct the required annual inspection. LPA was greeted and granted entry by facility caregiving staff after introducing himself and stating the purpose of the visit. Licensee Luis Lucero and administrator Jeffrey Gardner were notified via telephone and arrived later to assist. There are currently five residents in care, none of which are receiving hospice care at this time. Residents are observed relaxing in their respective bedrooms and in the common areas. LPA accompanied by facility staff toured the physical plant. The facility is a one-story house with one shared and three private bedrooms used by residents. There are two bathrooms used by residents. None of the residents are bedridden at this time. All occupied bedrooms appear clean and sanitary. All resident bedrooms have the required furnishings. Bathrooms appear clean and sanitary and are all equipped with grab bars and slip mats. Hot water temperature measured at 113F and 114F in two bathrooms with faucets used for personal grooming by residents. LPA observed the kitchen has a minimum two (2) day perishable and seven (7) day non-perishable food supply. Sharp items, cleaning supplies and the medication central storage are verified to be secure. Two wall-mounted fire extinguishers are present and verified to be charged with up-to-date maintenance indicated. Carbon monoxide and smoke detectors are present and operational. CONTINUED ON FORM LIC809-C CONTINUED FROM FORM LIC809 LPA and facility staff toured the outside of the facility. LPA observed a shaded outdoor seating area with outdoor furniture for resident use in the backyard. The identified routes of egress are free of clutter and obstructions. There are self-latching gates on both sides of the premises. Two sheds used for storage are present and observed to be locked. There are no bodies of water on the premises and the facility does not utilize either locked perimeters or delayed egress. LPA reviewed five resident records which were found to include all necessary elements of documentation. Consultation provided on medical assessments and admission agreements. LPA reviewed resident medication records and prescription orders with no discrepancies observed for three residents. LPA reviewed staff records for two staff members during the visit. All staff members on the schedule are background cleared and associated. Proof of current CPR training reviewed. Annual and initial training reviewed. Disaster drills are conducted quarterly. The administrator certificates are both current. Based on the observations conducted during the present visit, no deficiencies are being cited per Title 22 of the California Code of Regulations. An exit interview was conducted and a copy of this report were provided to a facility representative.the state’s words, verbatim · CDSS document, Jan 5, 2026

The state marks this report as 5 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

20251 state visit · 1 document
Jan 10, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Michael Tea conducted an unannounced visit. The purpose of today’s visit was to conduct the Annual Required inspection. At around 8:46 AM, LPA Tea was greeted and granted entry into the facility by caregiver staff, Jibran Pina and explained the reason for the visit. Administrators (AD) Luis Lucero and Jeffrey Gardner arrived shortly to assist with the visit. Facility is licensed for 6 non-ambulatory residents, of which 1 may be bedridden in bedroom #4, with a hospice waiver for two. Currently there are five residents during today's visit. At 9:15 AM, LPA Tea reviewed five resident files and three staff files. Resident files contained all required documentation. Staff files had some discrepancies. AD Lucero’s certificate expires on July 18, 2025 and AD Gardner’s certificate expires on December 04, 2025. LPA Tea along with AD Gardener toured the facility at 10:07 AM. LPA toured the physical plant, checked food service, and the first aid kit. The home consists of 4 resident bedrooms, which one is shared, 2 full bathrooms, living room, dining room, and kitchen and attached garage. LPA observed smoke detectors/carbon monoxide in common areas and bedrooms are operational. Resident bedrooms had the required furniture, bed linens and closet/drawer space to accommodate each resident comfortably. Resident bathrooms were checked. During the tour a few toxins and medications were left unsecured, and staff immediately safely secured the products. Toilets and water faucets worked properly, grab bars were secure and shower was free of mold/mildew. Water temperature measured between 117.3 F degrees and 113.5 F degrees. Resident bath towels, toiletries and personal hygiene supplies were adequately stocked at time of visit. Common areas were clean and clear of hazards, doorways were free of obstructions. First aid kit had all the required elements including bandages, dressing, tweezers, thermometer, and scissors. Kitchen was inspected. Perishable and non-perishable food supply was checked and adequately stocked at time of visit. LPA observed sharps locked in a locked box on the kitchen counter. LPA observed toxin substances to be secured and locked and inaccessible to clients under the kitchen sink and garage. Annual Inspection continued on LIC809-C Fire extinguishers are fully charged. The facility’s last fire drill was conducted on December 14, 2024. Kitchen appliances are operational during today's visit. LPA toured the outside grounds and there is ample seating with shade and the exit gates are self-latching and operational on both sides of the facility. LPA observed emergency food and water supply in the garage. Facility provides activities based on their preferences and physical limitations such as walking, playing with cards, and doing karaoke. At the time of the visit residents were having meals together and lounging and watching TV in the living room. At 10:39 AM LPA reviewed medication storage and administration. Medications are stored in a locked closet. Medications are being administered per physician order. LPA interviewed clients regarding their quality of care and spoke to staff present regarding care provided. Based on the observation made during today’s visit, no deficiencies were noted today in the areas inspected per Title 22 Division 6 of the California Code of Regulations. This report was reviewed with administrators Luis Lucero and Jeffrey Gardner and a copy of this report LIC809, 809-C, LIC858, LIC859, LIC9102TV was read and provided to the facility.the state’s words, verbatim · CDSS document, Jan 10, 2025

The state marks this report as 5 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

20241 state visit · 1 document
Jun 6, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On June 6, 2024 at 10:55am, Licensing Program Analyst (LPA) Edward Kim conducted an unannounced required 1-Year annual visit using the CARE Inspection Tool. Upon arrival at the facility, LPA Kim met with Administrators (AD) Luis Lucero and Jeffrey Gardner and explained the purpose of the visit. The facility is licensed to operate for six (6) non-ambulatory of which one (1) may be bedridden and have a hospice waiver for two (2) residents. The facility is a single-story structure located in a residential neighborhood. It consists of the following: four (4) resident bedrooms, two (2) bathrooms, living room, dining room, kitchen, and an outside covered patio area. LPA Kim toured indoor and outdoor of the physical plant with AD Lucero and AD Gardner. There are no bodies of water or obstructions on the premises. All rooms were inspected. Beds and bedding supplies were in good condition, adequate lighting was provided, storage for each client’s personal belongings was observed. Bed linens, comforters, and bath towels were adequately stocked at the time of visit. All bedrooms were inspected: Resident Room 1, Resident Room 2, Resident Room 3, and Resident Room 4. Bathrooms were found to be within Title 22 regulations and were clean and operational. The water temperature measured at 116.7 degrees F and 117.1 degrees F. A comfortable temperature of degrees 76 degrees F was maintained in the facility. LPA Kim observed the facility to be sanitary and appropriately furnished at the time of visit. Storage areas for personal hygiene, cleaning supplies, toxins, and sharps objects were stored and not accessible to clients. The kitchen was inspected and there is a two-day supply of perishable and seven-day supply of non-perishable food available and maintained properly. The facility has two (2) fire extinguishers that are charged, and smoke/carbon monoxide detectors were found operable. The facility conducted a Fire/Safety Drill on June 2, 2024 and are done quarterly. A working telephone (949-393-7100) remains available. First Aid Kit contained all the necessary elements. Evaluation Report Continues on LIC 809-C During the visit, LPA Kim observed the facility's infection control practices and plan of operation. LPA observed screening protocols for visitors, staff, and clients, and sanitizing station. LPA observed the facility has a 30-day supply of Personal Protective Equipment (PPE). LPA conducted an audit of resident files (R1-R5), staff files (S1-S5), and medication and medication administration review. LPA Kim conducted five (5) resident interviews and four (4) staff interviews. A LIC 9102 Advisory Notes: Technical Violation was issued for the PUB 475 poster not meeting regulation 20"x26". No deficiencies were cited during this inspection visit. An exit interview was conducted, and a copy of this report was provided to Administrator Luis Lucero and Administrator Jeffrey Gardner .the state’s words, verbatim · CDSS document, Jun 6, 2024

The state marks this report as 3 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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