Illustration — no photo of this home on file yet

Chapters RCFE

Small home·Licensed for 6·Mission Viejo, California

Licensed since 2016Licence #306004811
  • Care approvals on fileWheelchair · Dementia · Hospice · BedriddenState licensing record · September 13, 2026
  • Starting rate$8,500 a monthListed by the home on Seniorly · September 9, 2026
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJune 10, 2026CDSS inspection record

Chapters RCFE is a small care home in Mission Viejo — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2016.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Chapters RCFE

Is Chapters RCFE licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Chapters RCFE licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Chapters RCFE been cited?

0 Type A and 0 Type B citations since 2016, per CDSS records as of September 13, 2026. Those records count 4 state visits over the same years.

Is Chapters RCFE still open?

This license was on the CDSS roster as of September 28, 2026.

What does Chapters RCFE cost?

$8,500 a month to start — listed by the home on Seniorly · September 9, 2026.

The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.

Among 26 other homes of a similar licensed size in Mission Viejo that publish a starting rate, the middle half runs $4,500 to $5,500 a month, and the middle figure is $5,000 (n = 26 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Chapters RCFE take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Ramirez-Radabaugh, Renee & Joshua, per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Memorialcare Saddleback Medical Center is 2 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Chapters RCFE keep a resident on hospice?

Hospice care is approved on this license, covering up to 4 residents, per CDSS records as of September 13, 2026.

Chapters RCFE license and inspection record

  • Name on the license: “CHAPTERS RCFE”, per the CDSS roster as of May 25, 2025.
  • License #306004811. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Ramirez-Radabaugh, Renee & Joshua, per CDSS records as of September 13, 2026.
  • First licensed in 2016, per CDSS records as of September 13, 2026.
  • 4 state inspection visits since 2016, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2016, per CDSS records as of September 13, 2026. The same records count 4 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2016, per CDSS records as of September 13, 2026.
  • The most recent state visit on file is June 10, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 4 residents
  • BedriddenApproved · covers up to 1 resident

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
6 NON-AMBULATORY OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 4.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 4 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

This home’s starting rate

$8,500a month to start

Listed by the home on Seniorly · September 9, 2026 · See listing

Likely monthly total

$8,500a month

Likely $8,500–$9,100

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · where the price comes from
Room
Daily care
Sharing the room
  • Starting monthly rate$8,500this home

    The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $8,500–$9,100
$8,500
First monthWith a one-time move-in fee · likely $8,500–$12,600
$10,500
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWhere this price comes from

The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.

24 homes like this within 2 miles publish starting rates mostly between $4,000–$5,500.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 24 nearby homes behind this estimate

Where it is

  • 24221 Chrisanta Drive, Mission Viejo, CA 92691Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 5 documents for this home, and its records count 4 visits since 2016. The most recent is a facility evaluation report, dated June 10, 2026.

On file since
2021
State visits
4
Most recent visit
June 10, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2016.

Year by year
YearVisitsDocumentsSubstantiated20261102025110202411020221102021110

The last 36 months — 3 of 5 documents

20261 state visit · 1 document
Jun 10, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Jessica Cho arrived at the facility unannounced for the purpose of conducting the Required 1-Year annual evaluation using the CARE Inspection Tool. LPA was greeted and granted entry by Administrator Joshua Radabaugh after stating the reason for the visit. Administrator Joshua Radabaugh has a certificate which expired April 5, 2026. Administrator Renee J Ramirez-Radabauh's certificate expired August 2, 2023. Both administrators do not have a current certificate at this time. The following was observed during the inspection: The facility is located in a residential neighborhood comprised of four single or private resident bedrooms and two resident bathrooms. LPA observed four residents in care, one of which is on hospice. LPA observed a staff who was working alongside Admin Joshua on duty. Facility is operating within the conditions and limitations specified on the license. LPA toured the physical plant. LPA inspected all common areas, the attached two car garage, all bedrooms, and the loft on the second floor. The resident bedrooms' were appropriately furnished, beds and bedding supplies were in good condition, adequate lighting was provided, and sufficient storage space for each residents' personal belongings were observed. Facility appeared clean, sanitary, and in good repair as well as all bathrooms. Slip resistant mats were observed to be available in the bathrooms. The hot water temperature in the resident bathrooms were within range measuring at 109.0 and 108.8 degrees Fahrenheit. Toxins, disinfectants, sharps, and medications were secured and inaccessible. LPA observed sufficient two-day supply of perishables and seven-day supply of non-perishable food. LPA toured the exterior portion of the facility. The outdoor passageway is free of obstruction, and there is sufficient seating and shading. LPA observed one exit gate on the side of the property that was secured. The first aid kit contains all necessary elements. The fire extinguishers were expired last purchased on June 27, 2025. New fire extinguishers were purchased on today's date. The auditory devices and dual/functioning smoke/carbon monoxide detectors were tested and operational. Facility maintains emergency food and water. A working telephone number (949) 328-9627 was tested and remains available. Complaint Poster, 'See Something, Say Something,' (PUB 475) was available and posted in the correct size in the entry way. LPA reviewed four residents and one personnel file. There is no documentation for the 20 hour training received for S1. Staff #1 (S1) indicated completing 2 hours of training this year. Present staff are background cleared and associated to the facility. The written Emergency Disaster Plan (LIC610E) was not completed after the last annual inspection conducted on September 17, 2025. The Emergency Preparedness Guide did not provide the same content. There was no documentation to verify that disaster drills were conducted quarterly. The last date on file was July 11, 2025. LPA provided consultation on the following areas: to maintain all files and records required by the Department to prevent future delays in review, to complete the LIC610E, to ensure S1 meets their annual 20 hour training, to ensure all residents have a current care plan on file or updated as needed based on the change of condition, to ensure the Administrator's certificate is renewed timely, and to ensure the fire extinguishers are either serviced or purchased annually. Based on the observations made during today's visit, deficiencies are being cited, and Technical Violations are being issued. An exit interview was conducted with Administrator Joshua Radabaugh, and a copy of this report including the appeal rights were provided at exit.the state’s words, verbatim · CDSS document, Jun 10, 2026

The state marks this report as 7 pages; the online copy we transcribed has 5. You can request the full file from the county licensing office.

20251 state visit · 1 document
Sep 17, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Jessica Cho arrived at the facility unannounced for the purpose of conducting the Required 1-Year annual evaluation using the CARE Inspection Tool. LPA was greeted and granted entry by Caregiver Maria Garcia after stating the reason for the visit. Licensee Renee Radabaugh arrived on premise shortly after. The administrator's certificate for Joshua Radabaugh expires on April 5, 2026. The following was observed during the inspection: This is a single story property with a small loft on the second level located in a residential neighborhood. Facility operates within the conditions and limitations specified on the license. LPA observed two residents in care with no residents receiving hospice service. LPA observed one caregiver on duty and verified fingerprint clearance and association statuses for the caregiver and licensees. All common areas were inspected including the attached two car garage including the loft which is occupied by staff. On the first floor, LPA observed four resident bedrooms and two resident bathrooms. LPA observed the residents' bedrooms were appropriately furnished, beds and bedding supplies were in good condition, adequate lighting was provided, and sufficient storage space for each residents' personal belongings were observed. All bathrooms were found to be in compliance, clean, and operational. The hot water temperature measured at 107.7 and 107.2 degrees Fahrenheit in the resident bathrooms. Toxins, disinfectants, sharps, and medications were secured and inaccessible. LPA observed sufficient two-day supply of perishables and seven-day supply of non-perishable food. LPA toured the exterior portion of the facility. LPA observed the outdoor passageway is free of obstruction. The two exit gates (on the side of the property & driveway) were operational and there were sufficient seating and shading in the patio area. The fire extinguishers were purchased on May 27, 2025. The auditory devices and dual functioning smoke/carbon monoxide detectors were tested and operational on the first floor and loft. LPA observed the emergency food/water and supplies centrally stored in the garage. Emergency drills were conducted quarterly with the the last date on July 11, 2025. The Emergency Disaster Plan (LIC610E) is incomplete. LPA observed the required 'See Something, Say Something' (PUB475) poster posted in the correct size in the entry way. LPA interviewed two out of two residents. Staff interview was not conducted as staff was assisting both residents. LPA reviewed two residents' files and one personnel file in which no discrepancies were found. Medications were audited for the two residents in which no errors were found with the medication administration. However, administrator failed to maintain the doctors' orders for all the routine and PRN medications which were obtained during the visit. Licensees were consulted on the following: to have records readily available for review, to ensure all routine and PRN medication orders are obtained and maintained on file, and to complete the LIC610E. Based on the observations made during today's visit, no deficiency is being cited. Advisory Notes are being issued. LPA also offered additional guidance on questions that were raised by the licensee. An exit interview was conducted with Licensee/Administrator Joshua Radabaugh and Licensee Renee Radabaugh, and a copy of this report was provided at exit.the state’s words, verbatim · CDSS document, Sep 17, 2025

The state marks this report as 5 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

20241 state visit · 1 document
Jul 30, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Jessica Cho arrived at the facility unannounced for the purpose of conducting the Required 1-Year annual inspection using the CARE Tool. LPA was greeted and granted entry by Administrator Joshua Radabaugh and explained the reason for the visit. This is a single story facility with a loft. Facility is operating within the conditions and limitations specified on the license. During today's visit, LPA observed four residents in care with three on hospice and one live-in caregiver and Administrator Joshua on duty. LPA observed the facility to be clean and sanitary. There are four resident bedrooms and two resident bathrooms. There is an additional private bedroom for the staff in the loft. All common areas were inspected including the attached two car garage which also doubles as a laundry room and office. The residents' bedrooms were appropriately furnished. Beds and bedding supplies were in good condition, clean supply of linens and adequate lighting was provided in addition to sufficient storage space for each residents' personal belongings. Bathrooms were found to be in compliance, clean, and operational. The water temperature measured at 109.0 and 109.4 degrees Fahrenheit. LPA observed the indoor temperature was within a comfortable range. Toxins, disinfectants, sharps, and medications were secured and inaccessible. LPA observed sufficient two-day supply of perishables and seven-day supply of non-perishable food available. The stove top was lit unassisted. LPA toured the exterior portion of the facility. LPA observed the outdoor passageway free of obstruction. The exit gate was in good repair. LPA observed sufficient seating and shading. Facility maintains fire extinguishers which were mounted, charged, and purchased on July 30, 2024. The auditory devices and smoke/carbon monoxide detectors were tested and operational. Emergency disaster supplies including food/water were present in the garage. Emergency evacuation drills were conducted on a quarterly basis. The first aid kit contains all necessary elements. LPA observed the required 'See Something, Say Something' (PUB475) poster in an incorrect size of 8.5"x14." LPA verified that Administrator Joshua Radabaugh has completed all course work which was submitted to the Department on April 3, 2024. LPA conducted an audit of four residents' files and one personnel files. Residents/staff interviews were not conducted due to residents sleeping at the time or getting ready for the day. Staff was also not interviewed due to assisting residents in the morning. Medications were audited. No discrepancies noted. Based on the observations made during today's visit, no deficiencies are being cited. Advisory Notes are being issued. An exit interview was conducted with Administrators Joshua Radabaugh and Renee Ramirez-Radabaugh who was present by telephone approximately 9:30am, and copy of this report was provided at the end of the visit.the state’s words, verbatim · CDSS document, Jul 30, 2024

The state marks this report as 4 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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