Illustration — no photo of this home on file yet

St. Francis' Home Care

Small home·Licensed for 6·Mission Viejo, California

Licensed since 2008Licence #306003858
  • Care approvals on fileWheelchair · HospiceState licensing record · September 13, 2026
  • Starting rate$5,500 a monthListed by the home on A Place for Mom · September 9, 2026
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitApril 14, 2026CDSS inspection record

St. Francis' Home Care is a small care home in Mission Viejo — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2008. Dementia care and bedridden care are not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about St. Francis' Home Care

Is St. Francis' Home Care licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is St. Francis' Home Care licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has St. Francis' Home Care been cited?

0 Type A and 0 Type B citations since 2008, per CDSS records as of September 13, 2026. Those records count 6 state visits over the same years.

Is St. Francis' Home Care still open?

This license was on the CDSS roster as of September 28, 2026.

What does St. Francis' Home Care cost?

$5,500 a month to start — listed by the home on A Place for Mom · September 9, 2026.

The home lists this starting rate on A Place for Mom, seen September 9, 2026.

Among 26 other homes of a similar licensed size in Mission Viejo that publish a starting rate, the middle half runs $4,500 to $5,500 a month, and the middle figure is $5,000 (n = 26 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does St. Francis' Home Care take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Ray Mendoza, LLC, per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Memorialcare Saddleback Medical Center is 3 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can St. Francis' Home Care keep a resident on hospice?

Hospice care is approved on this license, covering up to 4 residents, per CDSS records as of September 13, 2026.

St. Francis' Home Care license and inspection record

  • Name on the license: “ST. FRANCIS' HOME CARE”, per the CDSS roster as of May 25, 2025.
  • License #306003858. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Ray Mendoza, LLC, per CDSS records as of September 13, 2026.
  • First licensed in 2008, per CDSS records as of September 13, 2026.
  • 6 state inspection visits since 2008, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2008, per CDSS records as of September 13, 2026. The same records count 6 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2008, per CDSS records as of September 13, 2026.
  • The most recent state visit on file is April 14, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 4 residents
  • BedriddenNot on file · ask the home

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
6 NON-AMBULATORY. HOSPICE WAIVER FOR 4.

935 - ELDERLY

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 4 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

Care & day-to-day support

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

What it costs here

This home’s starting rate

$5,500a month to start

Listed by the home on A Place for Mom · September 9, 2026 · See listing

Likely monthly total

$5,500a month

Likely $5,500–$6,100

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · where the price comes from
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$5,500this home

    The home lists this starting rate on A Place for Mom, seen September 9, 2026.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $5,500–$6,100
$5,500
First monthWith a one-time move-in fee · likely $5,500–$9,600
$7,500
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWhere this price comes from

The home lists this starting rate on A Place for Mom, seen September 9, 2026.

24 homes like this within 3 miles publish starting rates mostly between $4,000–$5,750.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 24 nearby homes behind this estimate

Where it is

  • 23822 Via Navarra, Mission Viejo, CA 92691Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 6 documents for this home, and its records count 6 visits since 2008. The most recent is a facility evaluation report, dated April 14, 2026.

On file since
2021
State visits
6
Most recent visit
April 14, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2008.

Year by year
YearVisitsDocumentsSubstantiated20261102025110202422020221102021110

The last 36 months — 4 of 6 documents

20261 state visit · 1 document
Apr 14, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On April 14, 2026, Licensing Program Analyst (LPA) Garlli Tat conducted an unannounced visit to the facility for the purpose of a required annual inspection. LPA explained the purpose for the visit and was greeted and granted entry by staff on duty. During the visit, the facility administrator (AD) Raymond Mendoza assisted with the inspection. For this visit, there are two staff members on duty, both of which are background cleared and associated. The PUB475 ‘See Something, Say Something’ poster was observed to be located near the front entrance. LPA observed that Raymond Mendoza has a valid Administrator certificate that expires on January 13, 2028. The facility is a Residential Care facility for the Elderly (RCFE) licensed for six residents, six of which may be non-ambulatory, none of which may be bedridden, and a hospice waiver for four. LPA toured the interior and exterior portions of the facility with AD. For this visit, there are a total of five non-ambulatory residents in care, three of which are on hospice, and none are bedridden. The facility is a single story home. There are a total of seven bedrooms, six of which are private resident bedrooms and one is a staff bedroom. LPA toured each bedroom with the AD and observed that bedrooms were provided with furniture in good repair, clean linens, adequate storage space, and free of any hazards. LPA observed the staff room is kept locked and inaccessible to residents in care. Smoke and carbon monoxide detectors as well as auditory exit alarms were tested and operational. There are a total of five bathrooms, four are for residents and one is for staff. Continued on LIC 809-C. Bathrooms were observed to be in good repair, toilets and faucets were operational and showers were equipped with grab bars and non-skid floor mats. Water temperature in the bathrooms were measured to be between 105.8 and 106.1 degrees Fahrenheit. Facility met the minimum two-day perishable and seven-day non-perishable food supplies. Sharp items and knives were locked in a kitchen cabinet and inaccessible to residents in care. Fire extinguisher was charged, mounted and located in the kitchen. Fire extinguisher was dated and tagged on April 14, 2026. LPA observed the emergency disaster and evacuation plan, which is posted in the dining room. LPA observed the facility have not had their emergency disaster drill in 2026. Facility had back-up emergency food and water supply, located in the kitchen. LPA observed that the First Aid kit had all the required components. Medications were observed to be locked in a medication cabinet in the kitchen, inaccessible to residents in care. Chemicals were observed to be locked underneath the kitchen sink. LPA observed the door leading to the attached two car garage is kept locked and inaccessible to residents in care. The garage is used for storage and laundry. For the exterior portion, LPA observed patio furniture under shading, and the grounds were free of any hazards or obstructions. There are two exit gates in the backyard that can be opened in case of an emergency. No bodies of water were observed. During this visit, five resident files and one staff file were reviewed. All staff are background cleared and associated with the facility. LPA reviewed residents’ medication and medication records and three resident interviews were conducted. Based on today's observations, there are deficiencies being cited per Title 22 of the California Code of Regulations. A technical violation was issued. An exit interview was conducted with Administrator. This report was reviewed and a copy was provided at the end of the visit. Appeal Rights were reviewed.the state’s words, verbatim · CDSS document, Apr 14, 2026

The state marks this report as 6 pages; the online copy we transcribed has 5. You can request the full file from the county licensing office.

20251 state visit · 1 document
Apr 2, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analysts (LPA) Samer Haddadin conducted an unannounced visit for the purpose of conducting a required annual inspection. LPA met with administrator Raymond Mendoza and explained the reason of the visit. LPA toured the interior and exterior of the facility and noted the following: The facility consists of 6 resident bedrooms, 1 staff bedroom, 5 full bathrooms, living room, dining room, and kitchen. Facility appeared clean, safe, and sanitary. All residents’ rooms had required elements, including bed, chair, closet space, and ample lighting. Facility had extra linens and hygiene supplies for all residents. Restrooms were stocked with soap and paper towels. Hot water measured at 106.1 degrees Fahrenheit in both bathrooms. LPAs observed the facility had a two-day supply of perishables and a seven-day supply of non-perishable. LPA observed hallways and walkways were free of obstruction. LPA observed the fire extinguisher was charged based on the arrow pointing into the green zone with a purchase date of March 28th, 2025. Facility staff tested smoke and carbon monoxide detectors, also all were operational. First aid kit had all the required elements including bandages, tweezers, thermometer, scissors, and manual. LPA reviewed residents’ files as well as staff files and no discrepancies found. Chemicals and toxins are locked and secured in the garage. LPA noted the facility's knives and sharps were secured and locked in a kitchen cabinet. Medication for each resident was kept locked and secured and inaccessible to resident in care. LPA toured the exterior of the facility and observed a shaded seating area and space for activities; all outside emergency exists were free of tripping hazards and or obstructions or barriers. Based on the observations made during today’s inspection NO deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted, and a copy of this report was provided to the facility.the state’s words, verbatim · CDSS document, Apr 2, 2025
20242 state visits · 2 documents
Jun 10, 2024Facility evaluation reportReport on file

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Michael Tea conducted an unannounced visit. The purpose of today's visit was to conduct a case management. LPA Tea was greeted and granted entry into the facility by administrator Raymond Mendoza. On this day LPA Tea amended LIC809-D dated 06/06/2024. LPA reviewed amended report with Administrator. An exit interview was conducted with the administrator. A copy of this report and amended LIC809-D was provided to the facility.the state’s words, verbatim · CDSS document, Jun 10, 2024
Jun 6, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analysts (LPAs) Michael Tea and Jessica Cho conducted an unannounced visit. The purpose of today’s visit was to conduct the Annual Required inspection. LPAs Tea and Cho were greeted and granted entry into the facility by administrator, Raymond Mendoza and explained the reason for the visit. Facility is licensed for 6 non-ambulatory residents, with a hospice waiver for four. Currently there are five residents, of which two are on hospice during today's visit. LPAs Tea and Cho along with the Administrator toured the facility at 9:10 AM. LPAs toured the physical plant, checked food service, and the first aid kit. The home consists of 6 resident bedrooms, 1 staff bedroom, 5 full bathrooms, living room, dining room, and kitchen. LPAs observed smoke detectors/carbon monoxide in common areas and bedrooms and operational. Resident bedrooms had the required furniture, bed linens and closet/drawer space to accommodate each resident comfortably. Resident bathrooms were checked. Toilets and water faucets worked properly, grab bars were secure and shower was free of mold/mildew. Water temperature measured between 105 degrees F to 105.9 F degrees. Resident bath towels, toiletries and personal hygiene supplies were adequately stocked at time of visit. Common areas were clean and clear of hazards, doorways were free of obstructions. First aid kit had all the required elements including tweezers, thermometer, and scissors. Kitchen was inspected. Perishable and non-perishable food supply was checked and adequately stocked at time of visit. LPAs observed sharps locked in a kitchen drawer. LPAs also observed toxin substances to be locked and inaccessible to clients in care locked and secured underneath the kitchen sink. The fire extinguisher in the kitchen was fully charged. Kitchen appliances are operational during today's visit. LPAs toured the outside grounds and there is ample seating with shade and the two exit gates on both sides of the facilities are self latching and operational. LPAs observed emergency food in the kitchen and water supply in the garage. Facility provides activities based on resident interests, in the form of outdoor activities such as going out for walks and doing exercises. Continuation of annual inspection on LIC809-C The residents watch television, listen to music, reading books and newspapers and completing puzzles. At 9:46 AM LPAs Tea and Cho reviewed five resident files and one staff file. There were discrepancies noted in the review of resident and staff files. Administrator certificate expired on Jan 14, 2024 however administrator has complied with all course work and is pending renewal at this time. At 10:18 AM LPAs reviewed medication storage and administration. Medications are stored in a locked cabinet. Medications are being administered per physician order. LPAs interviewed residents regarding their quality of care and spoke to staff present regarding care provided. The following deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted with Raymond Mendoza and a copy of these reports were given to the facility along with a copy of the LIC 858; 859;809-D, 9102 and Appeal Rights.the state’s words, verbatim · CDSS document, Jun 6, 2024

The state marks this report as 8 pages; the online copy we transcribed has 5. You can request the full file from the county licensing office.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

Find a detail about life at this home.

Rooms & the spaces they will use

Meals, preferences & familiar food

  • Meals provided

    Reported on aplaceformom.com · seen September 9, 2026.

  • Special diets supportedLow / No Sodium

    Reported on aplaceformom.com · seen September 9, 2026.

Activities & the rhythm of a day

  • Activity types offeredActivities On-site

    Reported on aplaceformom.com · seen September 9, 2026.

  • Trips outside the home

    Reported on aplaceformom.com · seen September 9, 2026.

  • Religious services off site

    Reported on aplaceformom.com · seen September 9, 2026.

Faith, culture & language

  • Religious observance supportedChristian Services

    Reported on aplaceformom.com · seen September 9, 2026.

  • Languages spoken by caregiversEnglish · Filipino

    Reported on aplaceformom.com · seen September 9, 2026.

Visiting & staying involved

  • Transport for shopping and errands

    Reported on aplaceformom.com · seen September 9, 2026.

  • Public transit access claimed

    Reported on aplaceformom.com · seen September 9, 2026.

  • Transportation costs extra

    Reported on aplaceformom.com · seen September 9, 2026.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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