Illustration — no photo of this home on file yet

Gentle Caring Home

Small home·Licensed for 6·Mission Viejo, California

Licensed since 2020Licence #306005838
  • Care approvals on fileWheelchair · Dementia · HospiceState licensing record · September 13, 2026
  • Estimated starting rate$5,350 a monthCovelight estimate · likely $4,400–$6,600
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitAugust 28, 2026CDSS inspection record

Gentle Caring Home is a small care home in Mission Viejo — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2020. Bedridden care is not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Gentle Caring Home

Is Gentle Caring Home licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Gentle Caring Home licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Gentle Caring Home been cited?

0 Type A and 0 Type B citations since 2020, per CDSS records as of September 13, 2026. Those records count 6 state visits over the same years.

Is Gentle Caring Home still open?

This license was on the CDSS roster as of September 28, 2026.

What does Gentle Caring Home cost?

$5,350 a month to start is a Covelight estimate, likely $4,400–$6,600. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 24 small homes within 2 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 27 other homes of a similar licensed size in Mission Viejo that publish a starting rate, the middle half runs $4,500 to $5,500 a month, and the middle figure is $5,000 (n = 27 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Gentle Caring Home take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Nurses Corp. of America, A Home Health Agency, per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Memorialcare Saddleback Medical Center is 2.7 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Gentle Caring Home keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 13, 2026.

Gentle Caring Home license and inspection record

  • Name on the license: “GENTLE CARING HOME”, per the CDSS roster as of May 25, 2025.
  • License #306005838. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Nurses Corp. of America, A Home Health Agency, per CDSS records as of September 13, 2026.
  • First licensed in 2020, per CDSS records as of September 13, 2026.
  • 6 state inspection visits since 2020, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2020, per CDSS records as of September 13, 2026. The same records count 6 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2020, per CDSS records as of September 13, 2026.
  • The most recent state visit on file is August 28, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved by the state
  • BedriddenNot on file · ask the home

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY. HOSPICE WAIVER APPROVED FOR 4 RESIDENTS.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$5,350a month to start

Likely $4,400–$6,600

From 24 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$5,350a month

Likely $4,400–$6,750

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$5,350likely $4,400–$6,600

    Covelight’s estimate starts from the rates 24 small homes within 2 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,400–$6,750
$5,350
First monthWith a one-time move-in fee · likely $5,100–$9,800
$7,350
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 24 small homes within 2 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

24 homes like this within 2 miles publish starting rates mostly between $4,000–$5,800.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 24 nearby homes behind this estimate

Where it is

  • 26762 Carlota Dr., Mission Viejo, CA 92691Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 6 documents for this home, and its records count 6 visits since 2020. The most recent is a facility evaluation report, dated August 28, 2026.

On file since
2021
State visits
6
Most recent visit
August 28, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2020.

Year by year
YearVisitsDocumentsSubstantiated20261102025110202411020222202021110

The last 36 months — 3 of 6 documents

20261 state visit · 1 document
Aug 28, 2026Facility evaluation reportReport on file

Type of visit: Annual/Random

Licensing Program Analyst (LPA) Jessica Cho arrived at the facility unannounced for the purpose of conducting the Required 1-Year annual inspection. LPA was greeted and granted entry by Caregiver Maria Hernandez followed by Administrator Maria Lat after stating the reason for the visit. Administrator Lat has a valid certificate expiring July 15, 2027. The following was observed during the inspection: This is a single story residential home. Facility is approved for six non-ambulatory and four hospice residents. During today's visit, LPA observed one staff and administrator on duty and three residents. No residents are receiving hospice care as of today. Three residents were observed in the dining room finishing breakfast and taking their morning medications. LPA verified fingerprint clearance and association status of both staff. However, Staff # 2 (S2) was without a clearance transfer. The facility is clean, sanitary, and in good repair. LPA observed four private resident bedrooms, one private caregiver's room, three resident bathrooms, and one private staff bathroom. All residents' bedrooms have the required furnishings and ample lighting. The bathrooms are found to be in compliance equipped with grab bars and slip resistant mats. The hot water temperature in the resident bathrooms measured at 112.8, 116.7, and 115.3 degrees Fahrenheit. Toxins, disinfectants, sharps, and medications were secured and inaccessible. LPA observed ample two day supply of perishables and seven-day supply of non-perishable food in the kitchen. LPA toured the exterior portion of the facility. The outdoor passageway is free of obstruction and hazards. The exit gates are operational, and there are sufficient seating and shading. There are two outdoor sheds, one is the residence of the administrator and the other a locked storage. The fire extinguishers were purchased on today's date per receipt. The auditory devices and smoke/carbon monoxide detectors were tested and found operational. The Emergency Disaster Plan (LIC610E) was reviewed. LPA observed at least three days of emergency food and water. Disaster drills have not been conducted quarterly this year. LPA observed the required 'See Something, Say Something' (PUB475) poster posted in an incorrect size measuring at 16"x20." LPA audited four of four resident files. Discrepancies noted as reappraisals were incomplete for two residents. In review of two personnel files, discrepancies were found with staff records as the transfer request or association for S2 was incomplete, annual 20 hour training was not completed for S2, and for CPR/First Aid to be completed as best practice. Medications were audited for two of four residents. No discrepancies found with administration. LPA consulted on the following: to ensure S2 is associated to the facility, provide 20 hour training for S2 before the end of the year, encouraging CPR/First Aid training for S2, ensure the needs and services plan is completed annually, conduct quarterly disaster training of various emergency scenarios, and to enlarge the PUB475 to meet the required size of 20"x26." Based on the observations made during today's visit, deficiencies are being cited, and Advisory Notes are being issued. An immediate civil penalty is being assessed. An exit interview was conducted with Administrator Maria Lat, and a copy of this report including the appeal rights were provided at exit.the state’s words, verbatim · CDSS document, Aug 28, 2026

The state marks this report as 8 pages; the online copy we transcribed has 6. You can request the full file from the county licensing office.

20251 state visit · 1 document
Jul 14, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility to conduct the required annual inspection. LPA was greeted and granted entry by facility caregiving staff after introducing himself and stating the purpose of the visit. Administrator Maria Lat was notified of the visit via telephone and arrived later to assist. There are currently three residents in care, none of which are receiving hospice care at this time. LPA observed residents relaxing in their respective bedrooms or in the facility's common living areas and conducted interviews with the residents. LPA accompanied by facility staff toured the physical plant. The facility is a one-story house with an attached garage, with six private bedrooms, one of which is assigned to caregiving staff. There are two en-suite bathrooms used by residents and a locked bathroom used only by staff. Bedrooms appear clean and sanitary. No residents are observed to be using postural supports at the time of the visit. All resident bedrooms have the required furnishings. Bathrooms appear clean and sanitary and are equipped with grab bars and slip mats. Hot water temperature measured at 119F in one of the bathrooms and at 122F in the other bathroom. Consultation provided and water temperature adjusted. LPA observed the kitchen has a minimum two (2) day perishable and seven (7) day non-perishable food supply. Sharp items, cleaning supplies and the medication central storage are verified to be secure. CONTINUED ON FORM LIC809-C CONTINUED FROM LIC809 Both mounted fire extinguishers present are verified to be charged. Carbon monoxide and smoke detectors were found to be present and operational. The garage is secured and used for the storage of supplies and food as swell as laundry. Emergency water supplies are observed. LPA and facility staff toured the outside of the facility. LPA observed a shaded outdoor seating area with furniture for resident use. The identified route of egress is free of clutter and obstructions. There are self-latching gates on both sides of the premises. There are no bodies of water present. Egress alarms are in use on exit doors, however facility does not utilize locked perimeters or delayed egress. LPA reviewed three resident records which included all necessary components. No bedridden residents are present. LPA reviewed resident medication records and prescription orders for all residents. Centrally stored medication lists need to be updated as some information is no longer valid. Consultation provided. Facility staff is stated to be preparing medication doses for the entire week ahead of time. Type B citation issued. LPA reviewed staff records for two staff members present during the visit. The only valid CPR training present is for administrator Maria Lat, therefore no trained staff is present on the premises overnight. Type B citation issued. No documentation for the initial and annual training for both staff members is present. Type B deficiency cited. The last disaster drill conducted and documented is dated September 8, 2024. Type B citation issued. Staff members are verified to be background cleared and associated to the licensed location. The administrator certificate is pending and has been submitted to the Department at this time. Consultation provided. Based on the observation conducted during the present visit, four type B deficiencies are being cited per Title 22 of the California Code of Regulations. An exit interview was conducted and a copy of this report along with appeal rights was provided.the state’s words, verbatim · CDSS document, Jul 14, 2025

The state marks this report as 9 pages; the online copy we transcribed has 5. You can request the full file from the county licensing office.

20241 state visit · 1 document
Sep 6, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of conducting the Required Annual Inspection. LPA was greeted and granted entry by facility administrator Maria Lat after introducing himself and stating the reason of the visit. During the inspection, LPA and facility staff conducted a tour of the physical plant and observed the following: The facility is a one-story home with four private bedrooms, two of which have en-suite bathrooms and the other two sharing a Jack-and-Jill bathroom, in addition to the facility's common living areas. Bathrooms are observed to be equipped with grab bars and slip mats. All resident bedrooms have the required furnishings. LPA observed all beds have linens and blankets. There are currently four residents admitted to the facility, none of which are currently receiving hospice care. Bathrooms faucets and toilets are operational. Water temperature was verified to be within acceptable range. LPA observed emergency disaster plan with means of exiting and emergency phone numbers listed and posted. Fire and emergency drills have been conducted quarterly as confirmed by staff interview but not formally documented. LPs provided consultation on the information needed to be maintained on file. LPA observed the facility has a 2-day supply of perishables and a 7-day supply of non-perishable food. Smoke and carbon monoxide detectors tested operational. Fire extinguishers present are observed to be fully charged. There is adequately shaded outside space with outdoor furniture present. There are self-latching gates on both sides of the house and routes of egress are free of obstructions. Medication and sharp items are confirmed to be inaccessible throughout the physical plant. The medication central storage was also observed to be secure. A bleach bottle and health supplements are however observed to be present and not secure during the walk-through. CONTINUED ON FORM LIC809-C CONTINUED FROM FORM LIC809 LPA reviewed four resident files and three staff files. Resident records include all necessary components. All staff members are confirmed to be cleared and associated with this particular licensed location. Per observation, interview and records reviewed, one resident was confirmed to have been assessed as bedridden and requiring a Hoyer lift to be transferred out of the bed. The current fire clearance for the facility does not include any provision for a bedridden resident. Based on the observations made during today’s inspection, two type B deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. Three Technical Assistance advisory notes are provided as well with a consultation on the emergency and fire drills documentation, sufficient staffing requirements as well as the required Infection Control Plan. An exit interview was conducted, and a copy of this report along with appeal rights was left at the facility.the state’s words, verbatim · CDSS document, Sep 6, 2024

The state marks this report as 6 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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