Illustration — no photo of this home on file yet

Pacifica Cottage

Small home·Licensed for 6·Mission Viejo, California

Licensed since 2021Licence #306005990
  • Care approvals on fileWheelchair · Hospice · BedriddenState licensing record · September 13, 2026
  • Starting rate$5,500 a monthListed by the home on Seniorly · September 9, 2026
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitSeptember 2, 2025CDSS inspection record

Pacifica Cottage is a small care home in Mission Viejo — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2021. Dementia care is not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Pacifica Cottage

Is Pacifica Cottage licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Pacifica Cottage licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Pacifica Cottage been cited?

0 Type A and 0 Type B citations since 2021, per CDSS records as of September 13, 2026. Those records count 5 state visits over the same years.

Is Pacifica Cottage still open?

This license was on the CDSS roster as of September 28, 2026.

What does Pacifica Cottage cost?

$5,500 a month to start — listed by the home on Seniorly · September 9, 2026.

The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.

Among 26 other homes of a similar licensed size in Mission Viejo that publish a starting rate, the middle half runs $4,500 to $5,500 a month, and the middle figure is $5,000 (n = 26 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Pacifica Cottage take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Grand Pacifica Sun, LLC, per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Memorialcare Saddleback Medical Center is 1.3 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Pacifica Cottage keep a resident on hospice?

Hospice care is approved on this license, covering up to 6 residents, per CDSS records as of September 13, 2026.

Pacifica Cottage license and inspection record

  • Name on the license: “PACIFICA COTTAGE”, per the CDSS roster as of May 25, 2025.
  • License #306005990. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Grand Pacifica Sun, LLC, per CDSS records as of September 13, 2026.
  • First licensed in 2021, per CDSS records as of September 13, 2026.
  • 5 state inspection visits since 2021, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2021, per CDSS records as of September 13, 2026. The same records count 5 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2021, per CDSS records as of September 13, 2026.
  • The most recent state visit on file is September 2, 2025, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 6 residents
  • BedriddenApproved · covers up to 1 resident

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE CARE WAIVER FOR 6 RESIDENTS.

935 - ELDERLY

CDSS record, verbatim · September 13, 2026

As needs change

  • Medicines

    Level of medication service: reminders only

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

    caring.com · 2026-09-09

  • Staying through hospice

    Hospice waiver on file · covers up to 6 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

Care & day-to-day support

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

  • Level of medication serviceReminders only

    Reported on caring.com · seen September 9, 2026.

  • Diabetic / carbohydrate-controlled diet

    Reported on caring.com · seen September 9, 2026.

  • Renal diet

    Reported on caring.com · seen September 9, 2026.

  • Low-sodium or cardiac diet available

    Reported on caring.com · seen September 9, 2026.

What it costs here

This home’s starting rate

$5,500a month to start

Listed by the home on Seniorly · September 9, 2026 · See listing

Likely monthly total

$5,500a month

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · where the price comes from
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$5,500this home

    The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.

  • Help with daily careIncludedper the home

    The home lists its rent as all-inclusive on Caring.com, seen September 9, 2026. Ask which care needs would change the monthly rate.

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $5,500
$5,500
First monthWith a one-time move-in fee · likely $5,500–$9,500
$7,500

Costs & moving in

  • How care costs are added to the rentAll inclusive

    Reported on caring.com · seen September 9, 2026.

  • Lowest monthly rate stated$5,500/moAssisted Living shared bedroom

    Reported on seniorly.com · source dated August 12, 2026.

  • Payment methodsCheck

    Reported on caring.com · seen September 9, 2026.

How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWhere this price comes from

The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.

24 homes like this within 2 miles publish starting rates mostly between $3,900–$5,850.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 24 nearby homes behind this estimate

Where it is

  • 25421 Pacifica Ave, Mission Viejo, CA 92691Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 5 documents for this home, and its records count 5 visits since 2021. The most recent is a facility evaluation report, dated September 2, 2025.

On file since
2021
State visits
5
Most recent visit
September 2, 2025

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2021.

Year by year
YearVisitsDocumentsSubstantiated2025110202411020221102021220

The last 36 months — 2 of 5 documents

20251 state visit · 1 document
Sep 2, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Michael Tea conducted an unannounced visit. The purpose of today’s visit was to conduct the Annual Required inspection. LPA Tea was greeted and granted entry into the facility by caregiver staff and explained the reason for the visit. House Manager (HM) Marla Punzalan arrived shortly to assist with the visit. Facility is licensed for 6 non-ambulatory residents and 1 maybe bedridden with a hospice waiver for six. Currently there are five residents, of which one is on hospice during today's visit. LPA Tea reviewed five resident files and two staff files. Resident files and staff files contained all the required documentation. The administrator certificate expires on March 27, 2027. LPA Tea along with caregiver toured the facility at 10:00 AM. LPA toured the physical plant, checked the food service, and the first aid kit. The facility is a single-story home that consists of six resident bedrooms, one caregiver room, storage room, six bathrooms, living room, dining room, kitchen, laundry and attached garage. LPA observed smoke detectors/carbon monoxide in common areas and bedrooms and are operational. There are cameras without sound in common areas. Resident bedrooms had the required furniture, bed linens and closet/drawer space to accommodate each resident comfortably. Resident bathrooms were checked. Toilets and water faucets worked properly, grab bars were secure, and shower was free of mold/mildew. The water temperature measured between 111.2 to 118.5 Fahrenheit degrees. Resident bath towels, toiletries and personal hygiene supplies were adequately stocked at time of visit. Common areas were clean and clear of hazards; doorways were free of obstructions. First aid kit had all the required elements including bandages, dressing, tweezers, thermometer, and scissors. Kitchen was inspected. Perishable and non-perishable food supply was checked and adequately stocked at the time of visit. LPA observed sharps locked in a kitchen drawer. LPA also observed toxin substances to be locked and (Annul Inspection continued on LIC809-C) inaccessible to clients underneath the kitchen sink and in the laundry room. The fire extinguisher by the dining room is fully charged. Kitchen appliances for the most part are operational during today's visit. Only one minor issue with a burner on the stove, the ignitor was not working. Facility will replace or fix it as soon as possible. LPA toured the outside grounds and there is ample seating with shade and two exit gates on both sides of the facility are self-latching and operational. LPA observed emergency supplies, food and water supply in the medication closet and garage. Facility provides activities based on resident interests and physical condition. The residents do puzzles, play cards, and do coloring. They walk around the house and the residents go sunbathing in the backyard when the weather permits. At the time of the annual visit, LPA observed residents watching television in their rooms and hanging out in the dining room. One resident had family visiting and was taken out to lunch. LPA reviewed medication storage and administration. Medications are stored in a locked closet by the living room. Medications are being administered per physician. LPA interviewed residents regarding their quality of care and spoke to staff present regarding care provided. Based on the observation made during today’s visit, no deficiencies were noted today in the areas inspected per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted with House Manager Marla Punzalan and a copy of these reports were given to the facility along with a copy of the LIC858; 859.the state’s words, verbatim · CDSS document, Sep 2, 2025
20241 state visit · 1 document
Jun 4, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On June 4, 2024 at 8:50AM, Licensing Program Analyst (LPA) Edward Kim conducted an unannounced required 1-Year annual visit using the CARE Inspection Tool. Upon arrival at the facility, LPA Kim met with House Manager (HM) Bryan Bernardino and explained the purpose of the visit. The facility is licensed to operate for six (6) non-ambulatory of which one (1) may be bedridden and have a hospice waiver for six (6) residents. The facility is a single-story structure located in a residential neighborhood. It consists of the following: six (6) resident bedrooms, six (6) bathrooms, living room, dining room, kitchen, and outside covered patio area. LPA Kim toured indoor and outdoor of the physical plant with AD There are no bodies of water or obstructions on the premises. All rooms were inspected. Beds and bedding supplies were in good condition, adequate lighting was provided, storage for each resident’s personal belongings was observed. Bed linens, comforters, and bath towels were adequately stocked at the time of visit. All bedrooms were inspected: Resident Room 1, Resident Room 2, Resident 3, Resident Room 4, Resident Room 5, and Resident Room 6. Bathrooms were found to be within Title 22 regulations and were clean and operational. The water temperature measured at 112.7 and 115.1 degrees F. A comfortable temperature of 74 degrees F was maintained in the facility. LPA Kim observed the facility to be sanitary and appropriately furnished at the time of visit. Storage areas for personal hygiene, cleaning supplies, toxins, and sharps objects were stored and not accessible to residents. The kitchen was inspected and there is a two-day supply of perishable and seven-day supply of non-perishable food available and maintained properly. Emergency supplies and emergency food are stored in the medication closet. The emergency water is stored in the garage. The facility has one (1) fire extinguisher that is charged and was serviced on October 20, 2023, smoke detectors, and carbon monoxide were operable. A working telephone (949-215-2128) remains available. Evaluation Report Continues on LIC 809-C During the visit, LPA Kim observed the facility's infection control practices. LPA observed screening protocols for visitors, staff, and clients, and sanitizing stations in common area. LPA observed the facility has a 30-day supply of Personal Protective Equipment (PPE). All mandated inspection control posters were posted. LPA conducted an audit of three (3) resident files and six (6) staff files. LPA Kim conducted an audit on resident medication and medication administration review. LPA Kim conducted two (2) staff interviews. Deficiencies were cited during this inspection visit according to the California Code of Regulations (Title 22, Division 6 Chapter 8). An exit interview was conducted, and a copy of this report was provided to House Manager Bryan Bernardino.the state’s words, verbatim · CDSS document, Jun 4, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

Find a detail about life at this home.

Rooms & the spaces they will use

  • Shared / companion rooms

    Reported on caring.com · seen September 9, 2026.

  • Outdoor spaceGarden

    Reported on caring.com · seen September 9, 2026.

  • Room typesPrivate rooms

    Reported on caring.com · seen September 9, 2026.

  • LaundryDone by staff

    Reported on caring.com · seen September 9, 2026.

  • Wifi in resident rooms

    Reported on caring.com · seen September 9, 2026.

  • Visitor parking

    Reported on caring.com · seen September 9, 2026.

  • Cable or satellite TV

    Reported on caring.com · seen September 9, 2026.

  • Housekeeping

    Reported on caring.com · seen September 9, 2026.

Meals, preferences & familiar food

  • Meals served in the room

    Reported on caring.com · seen September 9, 2026.

  • Vegetarian or vegan optionsVegetarian

    Reported on caring.com · seen September 9, 2026.

  • Kosher foodKosher style

    Reported on caring.com · seen September 9, 2026.

Faith, culture & language

  • Languages spoken by caregiversEnglish

    Reported on caring.com · seen September 9, 2026.

Pets, routines & independence

  • Residents may bring a petReported no

    Reported on caring.com · seen September 9, 2026.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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