Casa De Manana

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff is financially abusing a resident while in care

Licensing Program Analyst (LPA)Tiffany Holmes contacted the facility to deliver findings for a complaint investigation via tele-virtual. LPA identified herself to, and explained the purpose of the visit and the basic elements of the complaint with Marivel Johnson, Executive Director. LPA previously conducted interviews with residents, staff, and outside sources, made observations, and obtained and reviewed pertinent records. LPA conducted the initial visit on March 20, 2025 and conducted a tour of the facility. It was alleged that the staff is financially abusing a resident while in care. Interviews and review of medical records revealed that Resident 1 (R1) did not have any cognitive impairment, and did not require assistance with money or activities. Interviews with R1 revealed the person they loaned the money too was a long time family friend. Interviews revealed that it was a loan, and that the person also gave R1 a rolex watch to hold on to as collateral until the loan was paid bathe state’s words, verbatim · CDSS document, Jul 2, 2025 · control 08-AS-20250313133703

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff mishandled the residents medications Staff do not take universal precautions while providing care Staff do not properly maintain the facility Staff did not prevent a resident from wandering Resident sustained an unexplained injury while in care Staff did not ensure a resident consumed an appropriate amount of fluids while in care Staff did not meet a resident's incontinence needs while in care

Licensing Program Analyst (LPA) Tiffany Holmes conducted a complaint investigation visit to deliver findings for the above-mentioned allegations. LPA met with Catherine Sullivan, Executive Assistant & Rita Moreno, Director of Health Services and shared the findings. The Department’s investigation consisted of interviews and records review. It was alleged staff mishandled the residents medications . Interviews revealed that the staff carry a secured case that holds the residents medications. They deliver the medications to each resident from a pre poured cup. The staff wear gloves and sanitize/wash their hands when working with the medications and while dispersing them. Interviews revealed the staff give the residents the medications and make sure the residents have something to drink along with taking the medications. It was also alleged that staff do not take universal precautions while providing care. (continued on LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 2, 2024 · control 08-AS-20220920143303

Allegation investigated: Facility does not provide reasonable accommodation for resident to receive phone calls. Facility failed to provide food of good quality.

Licensing Program Analyst (LPA) Debbie Correia conducted an unannounced visit to conclude a complaint investigation regarding the above-mentioned allegations. LPA Correia was greeted by Marketing Receptionist Wilson, identified herself and met with Executive Director (ED) Kurt Norden and explained the purpose of the visit. The Department’s investigation consisted of facility, outside source, and resident records reviews. The investigation also included outside source and staff and interviews. It was alleged the facility did not provide reasonable accommodations for Resident (R1) to receive phone calls. A resident records reviews revealed R1 was admitted to the facility on September 30, 2011, with a primary diagnosis of Hypertension and Congestive Heart Failure (CHF). R1 resided in a private room located in the independent unit of the facility. An interview conducted with the ED revealed resident rooms all have a personal land line with their own phone number. Unfoundedthe state’s words, verbatim · CDSS document, Mar 26, 2024 · control 08-AS-20201215143254

Allegation investigated: Licensee did not meet residents mobility needs Licensee did not ensure residents have access to activities

Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced complaint visit to conduct follow up and deliver findings regarding the above mentioned allegations. LPA was greeted by, identified herself to, and explained the purpose of the visit and the basic elements of the complaint with Executive Director Kurt Norden. During today’s visit, LPA observed residents in care and interviewed residents and staff. The Department’s investigation consisted of interviews with residents, staff, and outside sources, records review, and a tour of the facility. It was alleged that the Licensee did not meet residents’ mobility needs and the Licensee did not ensure residents have access to activities. Interviews and review of medical records revealed that Resident 1 (R1) did not have any cognitive impairment, used a walker and wheelchair, and required assistance with ambulation and escorting to activities. Continued on LIC9099-C page... Unfoundedthe state’s words, verbatim · CDSS document, Sep 13, 2023 · control 08-AS-20230519130944