Illustration — no photo of this home on file yet
Webster House
Large community·Licensed for 54·Palo Alto, California
- Care approvals on fileHospiceState licensing record · September 27, 2026
- Starting rate$6,500 a monthListed by the home on Seniorly · September 9, 2026
- Home sizeLicensed for 54Large care community · a licensed care home (RCFE)
- Ways to payAsk the homeMedi-Cal ALW participation not on file
- Last state visitJune 17, 2026CDSS inspection record
- Licence holderFront Porch Communities and ServicesSince 2015 · 15 licensed homes
Webster House is a large care community in Palo Alto — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 54 residents since 2015. Wheelchair and non-ambulatory care, dementia care and bedridden care are not on file.
Built from CDSS public records · September 27, 2026. Every fact below names its source and date.
Quick answers and the state record
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Webster House
Is Webster House licensed?
The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
How many residents is Webster House licensed for?
54 residents — a large community, per CDSS records as of September 27, 2026.
Has Webster House been cited?
0 Type A and 0 Type B citations since 2015, per CDSS records as of September 27, 2026. Those records count 7 state visits over the same years.
Is Webster House still open?
This license was on the CDSS roster as of September 28, 2026.
What does Webster House cost?
$6,500 a month to start — listed by the home on Seniorly · September 9, 2026.
The home lists this starting rate on Seniorly for independent living shared bedroom, seen September 9, 2026.
Among 32 other homes of a similar licensed size across Santa Clara County that publish a starting rate, the middle half runs $4,443 to $6,495 a month, and the middle figure is $5,219 (n = 32 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Webster House take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Front Porch Communities and Services, per CDSS records as of September 27, 2026. See the homes licensed to Front Porch Communities and Services — at least 15 on the state roster.
Is there a hospital nearby?
Lucile Salter Packard Children's Hospital Stanford is 1.2 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Webster House keep a resident on hospice?
Hospice care is approved on this license, per CDSS records as of September 27, 2026.
Webster House license and inspection record
- Name on the license: “WEBSTER HOUSE”, per the CDSS roster as of May 25, 2025.
- License #435202504. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
- Licensed for 54 residents — a large community, per CDSS records as of September 27, 2026.
- Licensed to Front Porch Communities and Services, per CDSS records as of September 27, 2026.
- First licensed in 2015, per CDSS records as of September 27, 2026.
- 7 state inspection visits since 2015, per CDSS records as of September 27, 2026.
- 0 Type A and 0 Type B citations on file since 2015, per CDSS records as of September 27, 2026. The same records count 7 state visits in that period.
- 0 complaints and 0 substantiated allegations on file since 2015, per CDSS records as of September 27, 2026.
- The most recent state visit on file is June 17, 2026, per CDSS records as of September 27, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Can they support the care needed?
California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.
- Wheelchair / non-ambulatoryNot on file · ask the home
- Dementia / memory careNot on file · ask the home
- Hospice careApproved by the state
- BedriddenNot on file · ask the home
State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
AGE RANGE 60 AND OVER
985 - RCFE / HOSPICE
CDSS record, verbatim · September 27, 2026
As needs change
- Staying through hospice
Hospice waiver on file — care may continue at the end of life
Ask: “If hospice is needed, can care continue here until the end?”
State licensing record · September 27, 2026
4 more questions to ask the home
- Two-person transfers or a lift
Not on file
Ask: “If two people or a lift are needed to transfer, can the person stay?”
- Someone awake overnight
Not on file
Ask: “Who is awake overnight, and how do residents ask for help?”
- Medicines
Not on file
Ask: “Who manages the medicines, and what happens when a dose is missed?”
- If memory loss develops
Dementia-care designation not on file
Ask: “If memory loss develops, what would change — and when would a move be needed?”
Care & day-to-day support
These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.
Diabetic / carbohydrate-controlled diet
Reported on caring.com · seen September 9, 2026.
Renal diet
Reported on caring.com · seen September 9, 2026.
Low-sodium or cardiac diet available
Reported on caring.com · seen September 9, 2026.
Nights & staffing
Nurse coverageNurse on Staff (Part time)
Reported on caring.com · seen September 9, 2026.
Secured building entry
Reported on caring.com · seen September 9, 2026.
What it costs here
This home’s starting rate
$6,500a month to start
Listed by the home on Seniorly · September 9, 2026 · See listing
Likely monthly total
$6,500a month
Likely $6,500–$7,100
With a studio and basic help.
An estimate for planning, not a quote. The price is made in the phone call.
See the full cost breakdownRoom, care and fees · how people pay · where the price comes from
Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.
Starting monthly rate$6,500this home
The home lists this starting rate on Seniorly for independent living shared bedroom, seen September 9, 2026.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,000one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $6,500–$7,100
- $6,500
- First monthWith a one-time move-in fee · likely $6,500–$10,600
- $8,500
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
- What is the full monthly cost for the room and care we need, and what does it include?
- What would the next care level cost, and who decides when it changes?
- What is billed separately, and is there a one-time fee or deposit at move-in?
- Is any private-pay period required before another payment program can begin?
How this estimate worksWhere this price comes from
The home lists this starting rate on Seniorly for independent living shared bedroom, seen September 9, 2026.
14 homes like this within 10 miles publish starting rates mostly between $5,000–$13,550.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 14 nearby homes behind this estimate
- Palo Alto CommonsPalo Alto · 3.0 mi · Large community$7,050Listed on Seniorly · seen September 9, 2026
- Oakmont of Redwood CityRedwood City · 3.1 mi · Large community$6,495Listed on Seniorly · seen September 9, 2026
- Kensington Place Redwood CityRedwood City · 3.3 mi · Large community$15,000Listed on Seniorly · seen September 9, 2026
- Moldaw Family Residences at 899 CharlestonPalo Alto · 3.6 mi · Large community$8,500Listed on Seniorly · seen September 9, 2026
- Marbella Redwood CityRedwood City · 3.8 mi · Large community$4,950Listed on A Place for Mom · seen September 9, 2026
- Gordon ManorRedwood City · 3.8 mi · Large community$8,500Listed on Seniorly · seen September 9, 2026
- Bridgepoint at Los AltosLos Altos · 3.9 mi · Large community$5,250Listed on Seniorly · seen September 9, 2026
- Hopkins ManorRedwood City · 5.3 mi · Large community$5,000Listed on Seniorly · seen September 9, 2026
- Villa SienaMountain View · 6.6 mi · Large community$5,237Listed on Seniorly · assisted living studio · seen September 9, 2026
- San Carlos ElmsSan Carlos · 6.7 mi · Large community$6,274Listed on Seniorly · seen September 9, 2026
- Sunrise of SunnyvaleSunnyvale · 7.7 mi · Large community$7,904Listed on Seniorly · seen September 9, 2026
- Sunnyside GardensSunnyvale · 7.8 mi · Large community$5,200Listed on Seniorly · seen September 9, 2026
- Silverado Senior Living - Belmont HillsBelmont · 8.1 mi · Large community$13,350Listed on Seniorly · seen September 9, 2026
- Atria SunnyvaleSunnyvale · 9.5 mi · Large community$3,995Listed on Seniorly · seen September 9, 2026
Where it is
- 401 Webster Street, Palo Alto, CA 94301Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
The state record
California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.
Since 2022, the state has filed 7 documents for this home, and its records count 7 visits since 2015. The most recent is a facility evaluation report, dated June 17, 2026.
- On file since
- 2022
- State visits
- 7
- Most recent visit
- June 17, 2026
Beside homes the same size
- Type A citations0typical 0
- Type B citations0typical 1
- Substantiated allegations0typical 2
- Total complaints0typical 6
“Typical” is the statewide median across the 1,354 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2015.
Year by year
The last 36 months — 5 of 7 documents
Jun 17, 2026Facility evaluation reportReport on file
Type of visit: Case Management - Other
On 6/17/2026, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct a Case Management visit to follow up on a Exemption denial the Department received for R1. LPA Calandra was greeted by Michael Dunn, Interim Administrator and explained the purpose of the visit. On June 10, the Department received an Exemption denial for S1 and LPA Murial Han followed up with the Licensee regarding the removal of the employee from the facility. A Confirmation of removal was sent stating the date of removal of the employee as 4/24/2024. Grant Edelston, Senior Director of Regulatory and Licensing, confirmed via phone call that S1 is not an active employee at the facility. A copy of the facility's LIC 500 personnel report, staff schedule, and print out of the Licensee's guardian account showing removal of S1 from their roster, was received at the facility. No deficiencies cited during today's visit. An exit interview was conducted and a copy of the report provided to the facility representative.the state’s words, verbatim · CDSS document, Jun 17, 2026
Jun 2, 2026Facility evaluation reportReport on file
Type of visit: Required - 1 Year
On 6/2/2026, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct the Annual 1-year required inspection. LPA Calandra was greeted by Mayra Hernandez, RCFE Administrator and explained the purpose of the visit. LPA toured the physical plant. This is a 1-story with 6 floors of residential apartments for Assisted Living and Independent Living. All bedrooms had the required furniture and sufficient lighting. No accessible bodies of water or hazards were observed. The facility's pool was observed to be fully enclosed/locked and in-accessible to persons in care. All bathrooms had the required grab bars and anti-skid flooring. The facility's fire extinguishers were observed to be fully charged. The facility's hot water temperature was observed to be within the required 105-120 degrees Fahrenheit. The facility's first aid kit was observed to have all of the required items. The facility had the required 7 days of non perishables and 2 days of perishables on site. No food was expired. All sharp objects, soap, detergents, and poisons were locked and in-accessible to persons in care. LPA reviewed 5 resident files and 6 staff files. No deficiencies were cited during today's visit. The Annual will be completed at a later date. An exit interview was conducted and a copy of the report provided to the facility representative.the state’s words, verbatim · CDSS document, Jun 2, 2026
Jul 3, 2025Facility evaluation reportReport on file
Type of visit: Case Management - Annual Continuation
On July 03, 2025, Licensing Program Analyst (LPA) Kiran Jain arrived unannounced at the facility to conduct a Case Management - Annual Continuation visit. LPA met with the Executive Director (ED), Tim Selleck, and disclosed the purpose of the inspection. The visit was a continuation of the Annual inspection visit that occurred on 06/16/2025. LPA reviewed six (6) staff personnel records and five (5) resident records. The LPA observed that 5 of 5 residents had the Admission Agreement, Physician's Report, and Appraisal Needs and Services Plan. LPA observed that 6 of 6 staff members had LIC 508 Criminal Record Statements and LIC 503 Health Screening and confirmed that 6 of 6 staff members were associated with the facility. No deficiencies were cited during today's visit. An exit interview was conducted with the Executive Director. A copy of this report was provided to the Executive Director, Tim Selleck, whose signature on this form confirms receipt of the report.the state’s words, verbatim · CDSS document, Jul 3, 2025
Jun 16, 2025Facility evaluation reportReport on file
Type of visit: Required - 1 Year
On June 16, 2025, at 8:45 AM, Licensing Program Analyst (LPA) Kiran Jain arrived unannounced at the facility to conduct a Required 1-Year Annual inspection. LPA met with the Executive Director (ED), Tim Selleck, and disclosed the purpose of the inspection. The facility consisted of one building with six (6) levels and assisted living units on floors 1 to 5. The ED informed the LPA that the facility had 49 residents in care at the time. At 9:20 AM, LPA initiated a walk-through of the facility, accompanied by ED. LPA inspected randomly selected five (5) resident apartments. The apartments were found to be clean, well-lit, and equipped with the required furniture. LPA inspected the private bathrooms in random rooms. The bathrooms contained soap, grab bars, towels, a trash can, and non-slip flooring. The hot water temperature at the sink faucets measured between 108.4°F and 112.6°F. The apartments also contained private kitchen, washer, and dryer units. LPA inspected the main kitchen and found it clean. The refrigerator, freezer, and pantry cabinets were checked, and there was a sufficient supply of fresh perishable food for two (2) days and nonperishable staples for seven (7) days. No expired food items were found. Open food items were wrapped and dated. The dining room was inspected and was found to be clean, with all furniture in good repair. A four week dining menu and an alternate menu was available to residents. LPA inspected the fire extinguishers mounted on the hallway walls and found them fully charged, with the last service tag dated January 08, 2025. Continued on LIC809-C The fire alarm/smoke detectors are tested quarterly by a third-party vendor, CodeRed Communications Inc., with the last service completed on 04/02/2025. The fire sprinklers testing is performed quarterly by Nor-Cal fire protection Inc., with the last service completed on 05/21/2025. A staff member tested the carbon monoxide detector in one of the resident apartments in LPA’s presence, and it was found to be functional. LPA observed and inspected a locked centrally stored medication cart in the wellness center. Medications were organized separately for each resident. Narcotics were locked. All medication bottles and bubble packs were properly labeled. Centrally Stored Medication Records were reviewed and found to be complete. LPA inspected activity areas, library, media room, fitness center, outdoor garden, and other commons areas. Activity calendar was posted one month is advance for the residents. All common areas were free from obstructions, and hallways were well-lit. LPA toured the outside courtyard and patio areas and found passageways in good condition, free of obstructions, and without any blocking or tripping hazards. These areas had patio tables, chairs, and umbrellas for residents’ use. No accessible bodies of water or hazards were observed. LPA inspected the first aid kit and found it fully stocked. Emergency Drill Logs were reviewed, and it was observed that Emergency Disaster Drills were conducted quarterly, with the most recent drill completed on 05/14/2025. The HR director was out on unplanned bereavement leave and employee files inside the cabinet were locked. The keys were not available to access these staff files. ED stated they are going to have another set of keys available. The annual inspection will need to be continued at a later time. No deficiencies were cited during today's visit. An exit interview was conducted with the Executive Director. A copy of this report was provided to the Executive Director, Tim Selleck, whose signature on this form confirms receipt of the report.the state’s words, verbatim · CDSS document, Jun 16, 2025
Jun 19, 2024Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) David Marrufo conducted an unannounced Required 1 Year visit and met with Kris Vu, Director of Resident Health Services.. During visit, LPA Marrufo toured the facility inside and out. During visit, LPA Marrufo toured the facility kitchen area. LPA observed a perishable food supply of at least two days and a non-perishable food supply of at least seven days. LPA Marrufo reviewed the facility first aid kit and found it to be complete. LPA Marrufo reviewed the Centrally Stored Medication and Destruction Record (CSMDR) for residents R1-R5. Resident R1 had two prescription medications that were not entered into the CSMDR. R2 had six prescription medications that were not in the CSMDR. R3 had three prescription medications that were not in the CSMDR. R4 had 3 prescription medications that were not in the CSMDR. R5 had 1 medication that was not in the CSMDR. LPA Marrufo reviewed the resident records for R1-R5 and found them to be complete. LPA Marrufo reviewed the staff records for staff S1-S6. Staff S4-S6 did not have current first aid certifications on file. Staff S2, S4, S5, and S6 were missing their LIC9025 Employee Rights Forms in their staff records. LPA Marrufo toured 1 hallway bathroom and 5 resident living units. The hallway bathroom and the bathrooms in the living units each had working lights and available soap and paper towels. The water temperatures in all toured bathrooms were between 112 F and 115 F. The bedrooms in each living unit had available bedding and clothing storage areas and working lights. LPA Marrufo toured the outside area and found the exits to be clear of obstructions and the pool area was locked. Per facility records, the Smoke Detector System was last tested on 04/18/2024 and the last fire drill was done on 03/22/2024. Deficiencies were cited as per California Code of Regulations Title 22. See LIC809-D for more information. An Advisory Note was issued. See LIC9102 for more information. This report was reviewed with Kris Vu and a copy of this report and appeal rights were provided.the state’s words, verbatim · CDSS document, Jun 19, 2024
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
Who holds the licence
Front Porch Communities and Services, licensed since 2015, operates 15 licensed homes in California. Running more than one home is common and is neither good nor bad on its own.
- St. Paul's Towers · Oakland
- Villa Gardens · Pasadena
- Kingsley Manor · Los Angeles
- Claremont Manor · Claremont
- Canterbury Woods · Pacific Grove
- Walnut Village · Anaheim
- Carlsbad by the Sea · Carlsbad
- Wesley Palms · San Diego
- Fredericka Manor · Chula Vista
- Casa De Manana · La Jolla
- San Francisco Towers · San Francisco
- Sunny View Retirement Community · Cupertino
Life here
Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.
Find a detail about life at this home.
Rooms & the spaces they will use
Visitor parking
Reported on caring.com · seen September 9, 2026.
Meals, preferences & familiar food
Special diets supportedLow fat
Reported on caring.com · seen September 9, 2026.
Faith, culture & language
Languages spoken by caregiversEnglish · Spanish
Reported on caring.com · seen September 9, 2026.
Pets, routines & independence
Residents may bring a pet
Reported on caring.com · seen September 9, 2026.
Before you call
Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.
- What is included in the monthly rate, and what costs extra?
- Who is awake overnight, and how do residents ask for help?
- What could change whether someone can stay here?
- Can we see a bedroom and share a meal during a visit?
Other homes nearby
The nearest licensed homes in Santa Clara County, closest first. Every listed home appears on the same terms.
Lytton Gardens Community Care
Palo Alto · Large community · 0.1 mi away
$5,250 a month to start · Covelight estimate
Channing House
Palo Alto · Large community · 0.4 mi away
$6,100 a month to start · Covelight estimate
VI at Palo Alto
Palo Alto · Large community · 1.1 mi away
$5,300 a month to start · Covelight estimate
Ivy Park at Palo Alto
Palo Alto · Large community · 3.0 mi away
$5,350 a month to start · Covelight estimate
Palo Alto Commons
Palo Alto · Large community · 3.0 mi away
$7,050 a month to start · Listed by the home
Moldaw Family Residences at 899 Charleston
Palo Alto · Large community · 3.6 mi away
$8,500 a month to start · Listed by the home