La Vida Del Mar

Type of visit: POC

Licensing Program Analyst (LPA) Arian Golbakhsh conducted an unannounced Plan of Correction (POC) visit regarding a deficiency that was cited on March 6th, 2026. LPA was welcomed by, identified themselves to, and discussed the purpose of the visit to and Business Manager Selena Navarrette. Executive Director Scottie Geno arrived later during the visit. On 3/6/26 LPA cited a deficiency for a staff member who had been working at the facility without their background clearance having been associated. The POC due date was set for March 13th, 2026. LPA did not receive POC items by agreed upon due date nor did the Licensee communicate to LPA prior to the POC due date for additional time. As the Licensee failed to correct the deficiency and notify LPA by the due date, LPA conducted a POC visit to verify correction and to assess a Civil Penalty for Failure to Correct. Executive Director Geno was able to provide POC items during the visit and LPA was able to clear the deficiency. As POC was submitted to LPA later than the due date, a Civil Penalty of $100.00 a day has been assessed from 3/14/26 through today's date (3/19/26) for a total of $600.00 An exit interview was conducted with Executive Director Geno to whom a copy of this report, the POC Clearance letter, the LIC 421FC, and the Licensee/Appeal Rights (LIC 9058) were provided. Their signature below confirms receipt of these documents.the state’s words, verbatim · CDSS document, Mar 19, 2026

Type of visit: Case Management - Deficiencies

Licensing Program Analyst (LPA) Arian Golbakhsh conducted an unannounced Case Management visit to the facility. LPA was welcomed by, identified themselves to, and discussed the purpose of the visit to Executive Director Scottie Geno. While conducting file review of staff records, LPA noted that one (1) staff member was not included on the facility's association roster. The staff member (identified as S1) had an eligible background clearance with a previously conducted background check, however their clearance were not transferred over to this facility. Per staff interviews, S1 had been working at the facility for about 1-2 years. S1 was able to be associated to the facility during the visit. One type A Deficiency is being cited per California Code of Regulations, Title 22, Division 6 on the attached LIC 809-D for the one (1) staff member working without having their clearance associated to the facility. Due to being a violation pertaining to criminal records clearances, a Civil Penalty is being assessed for the total amount of $500.00. Details are noted on the attached LIC 421BG form. One Deficiency was cited during the visit. An exit interview was conducted with Executive Director Geno to whom a copy of this report, the LIC 421BG, and the Licensee/Appeal Rights (LIC 9058) were provided. Their signature below confirms receipt of these documents.the state’s words, verbatim · CDSS document, Mar 6, 2026

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87355(e)(3) · Plan of correction due date: Mar 13, 2026

87355(e)(3) "All individuals subject to a criminal record review [...] shall prior to working, residing or volunteering in a licensed facility: (3) Request a transfer of a criminal record clearance as specified in Section 87355(c)" This requirment is not met as evidenced by: Based on LPA file review and interview, the licensee did not comply with the section cited above in ensuring that a staff member had their clearance transfered prior to working at the facility, which poses an immediate health, safety, and personal rights risk to 121 out of 121 persons in care.the state’s words, verbatim · CDSS document, Mar 6, 2026

Plan of correction: Licensee associated the staff member during LPA's visit. Licensee will generate a plan for routine review of their association roster and submit to LPA by POC due date.

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Arian Golbakhsh conducted an unannounced Case Management visit to the facility. LPA was welcomed by, identified themselves to, and discussed the purpose of the visit to Executive Director (ED) Scottie Geno and Director of Assisted Living (DOAL) Brittany Blaul. LPA had intended to conduct the facility's required Annual Inspection, but realized that the facility had already undergone one in January 2026. LPA, ED Geno, and DOAL Blaul met for introductions and to discuss licensing resources. ED Geno and DOAL Blaul provided LPA a brief tour of the facility grounds, common spaces, and resident amenities. No health and/or safety concerns were noted during the visit and no deficiencies were cited during the inspection. An exit interview was conducted with Executive Director Geno to whom a copy of this report and the Licensee/Appeal Rights (LIC 9058) were provided. Their signature below confirms receipt of these documents.the state’s words, verbatim · CDSS document, Feb 24, 2026

Allegation investigated: Facility staff does not keep accurate resident records

Licensing Program Analyst (LPA) Ramin Hashemi conducted an unannounced visit to deliver findings regarding the above complaint allegations. LPA introduced themselves and disclosed the purpose of the visit to Executive Director Scottie Geno. On 01/07/2026 it was alleged "Facility staff does not keep accurate resident records " The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, and records review. Regarding the allegation, "Facility staff does not keep accurate resident records ", it was alleged facility staff electronic reports are edited to not include updated and accurate information regarding resident services and care. (Continued on LIC9099, Page 2) Unsubstantiated (Continued from LIC9099C, Page 1) Staff interviews revealed that staff are not aware of the ability to change or edit reports made by others. Staff 4 stated "I am not sure if I can change notes" in reference to computer administrator privileges. Staff 2 (S2) had never heard of any instances where the notes were changed or edited after they were entered into the computer system. Staff 1 (S1) stated there were times they were sure that they had charted very specific instances in resident's care notes to discover at a later date they were not there. LPA Observations revealed during a demonstration of the computer charting system, Staff 4 (S4) was able to edit the notes originating from another staff member. The edit did not include a time stamp or a record of the edit from S4. S4 was able to demonstrate for the LPA that someone with the right administrative access would be able to change notes by adding or removing text. Based on interviews, direct LPA observations and records review, a preponderance of evidence does not exist to prove that the alleged violation occurred, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted with Scottie Geno, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.the state’s words, verbatim · CDSS document, Jan 15, 2026 · control 08-AS-20260107082712

Allegation investigated: Facility Staff does not follow reporting requirements

Licensing Program Analyst (LPA) Ramin Hashemi conducted an unannounced visit to deliver findings regarding the above complaint allegations. LPA introduced themselves and disclosed the purpose of the visit to Executive Director Scottie Geno. On 01/07/2026 it was alleged "Facility staff does not follow reporting requirements." The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, and records review. Regarding the allegation, "Facility staff does not follow reporting requirements ", it was alleged members of the facility are not reporting incidents to licensing or following the required mandated reporting to outside agencies. (Conitnued on LIC9099C, Page 2) Substantiated (Continued from LIC9099, Page 1) Staff interviews revealed that staff are aware of their responsibilities to report any incidents with residents within the facility to licensing within the required timeframe based on the incident. Staff 2 (S2) admitted that they have not kept up with their responsibilities of sending required reports to licensing. Staff 4 (S4) admitted they did not report suspected neglect of a resident due to the outcome of meetings with the family and their wishes. Records review revealed Community Care Licensing Division (CCLD) has not received incident reports from this facility since November of 2025. S2 was able to provide the reports that were missing showing that the facility is keeping up with their required reporting within the facility but not sending those reports to CCLD as part of their licensure requirements. Based on relevant interviews and records review, the preponderance of evidence has been met that alleged violation(s) occurred and are therefore substantiated. Deficiencies are cited per California Code of Regulations, Title 22 (refer to the attached LIC 9099-D). A Plan of Correction was jointly developed with the licensee. An exit interview was conducted with Scottie Geno, to whom a copy of this report, the LIC811 Confidential Names List, and the Licensee/Appeal Rights (LIC9058 03/22) were provided.the state’s words, verbatim · CDSS document, Jan 15, 2026 · control 08-AS-20260107082712

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87211(a)(1) · Plan of correction due date: Feb 12, 2026

87211(a)(1) Reporting Requirements (a) Each licensee...shall furnish to the licensing agency reports as required by the department... (1) A written report shall be submitted to the licensing agency... within seven days of the occurrence..." Based on observation and interview, the licensee did not comply with the section cited above in ensuring reports were filled and sent to licensing which poses a potential health, safety or personal rights risk to 122 of 122 persons in care.the state’s words, verbatim · CDSS document, Jan 15, 2026

Plan of correction: Licensee will provide proof of training of all facility staff to take mandatory reporting and incident reporting training provided by a third party instructor by 02/12/2026.. Licensee will send all unsent incident reports to Licensing Offices for the months of November 2025 through January 2026 by 02/12/2026.

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Ramin Hashemi conducted an unannounced Required Annual Inspection. The facility file was reviewed prior to the visit. LPA was welcomed by and discussed the purpose of the visit to Executive Director (ED), Scottie Geno. The facility's license shows a maximum capacity of 130 non-ambulatory residents, of which 8 may be bedridden. Hospice waiver for 15. During today’s inspection there were 122 residents in care. LPA and ED toured the interior and exterior of the facility and inspected each room. The facility was clean, sanitary, and in good repair. Pathways were free of obstruction and slip hazards. Resident bedrooms contained the required furnishings. Doors, windows, screens, toilets, and showers were in working order. Extra linens and hygiene supplies were present, as well as Personal Protective Equipment. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and Resident activities. The facility contained at least 2 days of perishable food, and at least 7 days non-perishable food, all safely stored. Cooking, dining equipment, and utensils were present. No toxic chemicals or poisons were accessible to Residents. Medications were labeled, as required, and stored in locked areas. The pool on premises follows regulations. Per ED, no firearms or ammunition are kept at the facility. Carbon monoxide detectors, emergency lighting, and facility telephone were all in working order. Fire extinguisher(s) were serviced within the last 12 months. First aid kit(s) were complete and readily accessible. Required licensing postings were observed in visible areas of the facility. LPA interviewed staff and clients, and reviewed facility records. The files reviewed by LPA contained required documents. Confidential records were stored in locked areas. No deficiencies were cited during the inspection. An exit interview was conducted with Scottie Geno, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.the state’s words, verbatim · CDSS document, Jan 15, 2026

Allegation investigated: Staff did not respond to resident's request for assistance in a timely manner while in care. Staff do not ensure that resident's care needs are being met while in care.

Licensing Program Analyst (LPA) Ramin Hashemi conducted an unannounced visit to deliver findings regarding the above complaint allegations. LPA introduced themselves and disclosed the purpose of the visit to Executive DIrector Scottie Geno. On 11/07/2025 it was alleged that "Staff did not respond to a resident's request for assistance in a timely manner while in care." The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, residents, outside sources, and records review. Regarding the allegation, "Staff did not respond to a resident's request for assistance in a timely manner while in care," it was alleged that Resident 1's (R1) room call system was activated to alert facility staff they required help and it took staff around an hour to answer the call. (Continued on LIC9099C, Page 2) Unsubstantiated (Continued from LIC9099, Page 1) Interviews with staff demonstrated knowledge of the rights of residents. Facility staff consistently stated that call times for the signal system were typically no longer than 15 minutes to respond. Staff 2 (S2) stated that there are times when staff will check on two residents who used the call system at the same time and prioritize urgent or emergency calls vs lower level need calls like transportation to the dining room during meal times. Consent from the residents to answer another call is required and obtained. Interviews with outside sources stated that on the night the allegation occurred, that it took no more than 10-15 minutes for staff to check on R1. This corroborated staff interviews. Outside Source 3 (OS3) stated that during their time at the facility, they have used the call system less than four (4) times and each time the facility's response was either immediate or within a few minutes. Records review revealed that on the day of alleged call, the signal system recorded the call time, response from the facility, and thereafter cleared response which took less than 12 minutes. This contradicts the allegation that it took around an hour for facility staff to respond. LPA Observations of the signal system revealed that while at the facility, LPA activated the system and staff arrived within three (3) minutes of the alert. Based on interviews, direct LPA observations and records review, a preponderance of evidence does not exist to prove that the alleged violation occurred, therefore the allegation is UNSUBSTANTIATED. On 11/07/2025 it was alleged that "Staff do not ensure that resident's care needs are being met while in care." The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, residents, outside sources, and records review. Regarding the allegation, "Staff do not ensure that resident's care needs are being met while in care," it was alleged that when facility staff check on R1 during the overnight shift, they do not perform their required incontinence checks/assist R1. (Continued on LIC9099C, Page 3 (Continued from LIC()((C, Page 2 ) Staff interviews revealed that incontinence care checks for all residents occur throughout the day at the facility. Staff confirmed concerns from the outside agencies involved with R1's care. S2 stated that the outside agencies were concerned in the past about R1's incontinence care and stated that the facility has held meetings with R1's care team with the intent to build better communication and ensure R1 is taken care of. Outside Source interviews revealed that outside sources have worked with the facility to ensure R1's continued care. OS3 stated that, "There were some times that staff did not check on R1; however, we brought those concerns up… Neglect is untrue.” Outside Source 2 (OS2) stated that, "Overnight staff are doing a good job checking overnight for R1. I have no concerns about the facility's ability to take care of R1." Records Review revealed that service plans developed before and after the allegation date show the facilities ongoing cooperation with Private Caregiver's and hospice to ensure R1's incontinence care is taken care of. Based on interviews, direct LPA observations and records review, a preponderance of evidence does not exist to prove that the alleged violation occurred, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted with Executive Director Scottie Geno, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.the state’s words, verbatim · CDSS document, Jan 14, 2026 · control 08-AS-20251107122908

Type of visit: Case Management - Annual Continuation

Licensing Program Analyst (LPA) Hannah Rodgers conducted an unannounced Continuation Required Annual Inspection. The facility file was reviewed prior to the visit. LPA was greeted by, identified themselves to and discussed the purpose of the visit with Receptionist Patricia Rapp. The facility's license shows a maximum capacity of 130 non-ambulatory residents, of which 8 may be bedridden. Hospice waiver for 15. During today’s inspection there were 111 residents in care. Executive Director Scottie Geno arrived during the visit. LPA with Executive Director Geno toured the interior and exterior of the facility, and inspected a sample of rooms. Pathways were free of obstruction and slip hazards. Resident bedrooms contained the required furnishings. Doors, windows, screens, and showers were in working order. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and resident activities. The facility contained at least 2 days of perishable food, and at least 7 days non-perishable food, all safely stored. Cooking, dining equipment, and utensils were present. No toxic chemicals or poisons were accessible to residents. Medications were labeled, as required, and stored in locked areas. Per Executive Director Geno, no firearms or ammunition are kept at the facility. Carbon monoxide detectors, emergency lighting, and facility telephone were all in working order. Fire extinguisher(s) were serviced within the last 12 months. First aid kit was complete and readily accessible. Required licensing postings were observed in visible areas of the facility. LPA reviewed facility records. The files reviewed by LPA contained required documents. Confidential records were stored in locked areas. No deficiencies were cited during the inspection. An exit interview was conducted with Executive Director Geno to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.the state’s words, verbatim · CDSS document, Dec 20, 2024

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Hannah Rodgers conducted an unannounced Required Annual Inspection. The facility file was reviewed prior to the visit. LPA was greeted by, identified herself to, and explained the purpose of the visit with Receptionist Selena Naverrette. Executive Director Scottie Geno arrived during the visit. During today's visit, LPA toured the facility, reviewed facility records, and observed residents in care. Due to time constraints, the annual inspection could not be completed and a return visit on a subsequent day is needed. No deficiencies were cited on today's date. An exit interview was conducted with Executive Director Geno, whose signature below confirms receipt of a copy of this report and the Licensee Appeal Rights (LIC9058 3/22).the state’s words, verbatim · CDSS document, Dec 12, 2024

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Amy Rodgers, made an unannounced visit to conduct the required One-Year Inspection. LPA Rodgers was granted entry into the facility by Executive Director Laura West, after identifying herself and stating the purpose of the inspection. The facility serves one-hundred thirty non-ambulatory elderly residents, age 60 and above, of which eight may be bedridden on the first and second floor only. There is an approved Hospice Waiver for 15 residents. LPA was accompanied by Beatriz Teran, Director of Assisted Living and Santos Arroyo, Environmental Service Director during a tour of the facility, which was conducted inside and out and included a sample of resident units, the dining area, recreation rooms, and dinning areas. There is a fire signal system in place and the carbon monoxide detectors were operational. The last disaster drill was conducted on December 2023. Exterior and interior passageways were free from obstructions. According to Business Manager, Scottie Geno are no weapons and/or ammunition stored on the premises. Pull cords, sensor alerts that are connected with the emergency responses system are present in the facility. LPA Rodgers observed functionality of signal system. Resident's room temperatures were within a comfortable range. Each resident had clean and sufficient bed linens, towels, and washcloths. All residents’ rooms were equipped with required furnishings. Lighting was present in the bedrooms. Residents’ bathrooms were observed to be sanitary and operational. Toilets and showers were equipped with grab bars. Hot water temperature in residents’ bathrooms were compliant. [Continued on 809-C] [Continued on 809] Facility has a two-day supply of perishable and a seven-day supply of nonperishable food items. Food supply is replenished frequently by outside vendors. Food was observed to be properly stored and labeled. Food menus and activities schedule were posted. Chemicals and cleaning supplies were stored in a locked closet. Medication room is located on the first floor. The medication carts were locked and stored in the medication room. Medications were labeled and kept in compliance with label instructions. LPAs interviewed multiple staff and clients. LPA reviewed multiple staff and client records/files. The interviews did not raise any significant licensing concerns. The reviewed files contained all required documents. LPA Rodgers also conducted a review of In-service training procedures. Confidential records were stored in locked areas. Licensee's staff also presented proof of current/active business liability insurance. LPA observed that residents were being treated with dignity by staff, and there were sufficient staff on duty to meet resident’s needs. An preliminary exit interview was conducted with Executive Director West. A final exit interview and a copy of this report and Licensee/Appeal Rights - LIC 9058 (rev. 01/16) were provided to Business Manager, Scottie Kay Geno, whose signature on this form acknowledges receipt of these documents.the state’s words, verbatim · CDSS document, Jan 19, 2024

Allegation investigated: Licensee did not maintain building entrances in good repair.

Licensing Program Analyst (LPA) Nacole Patterson conducted an unannounced subsequent visit to deliver findings regarding the above complaint allegation. LPA was welcomed by and discussed the purpose of the visit with Environmental Services Director Santos Arroyo. On 10/17/23 it was alleged that Licensee did not maintain building entrances in good repair. The Department’s investigation consisted of unannounced facility visits, review of facility and outside source records, interviews with facility staff, residents, outside sources, and LPA direct observations. Staff interview revealed that one of the entrances in question, outside of a resident's patio, was not an approved entrance/exit, and this information was communicated to the resident. Staff interview corroborated that the location was not an approved entrance/exit, and multiple facility staff discouraged the resident from using the back patio location to exit the building due to safety reasons. Records review did not give evidence that the location outside of the resident's patio was an approved entrance/exit. (Continued on LIC9099-C) Unsubstantiated (Continued from LIC9099) LPA observed that the patio location was not ADA accessible, with tripping hazard concerns due to the curb and landscaping. While this location confirmed safety concerns for entering and exiting, evidence supports that it was not a valid entrance or exit, and the resident was instructed to refrain from using that location. The second location in question, a pathway connecting two buildings near the dining room, was claimed to be a tripping hazard. Staff and outside source interviews revealed that this location was able to be navigated by other residents without issue. LPA directly observed this location and it was found to be in good repair, with no safety hazards. Based on interviews, direct LPA observations and records review, a preponderance of evidence does not exist to prove that the alleged violation occurred, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted with Environmental Services Director Santos Arroyo, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.the state’s words, verbatim · CDSS document, Nov 8, 2023 · control 08-AS-20231017124157