Port Minoa is a residential care home for the elderly (RCFE) in Mission Viejo, Orange County, California — state license #306006031, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 6 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated March 19, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 8 times and filed 6 documents. The most recent — a complaint investigation report on March 19, 2026 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 2 documents with transcribed findings, dated May 19, 2025 to March 19, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Mar 19, 2026Substantiated
Allegation investigated: Resident fell multiple times due to staff neglect. Resident sustained injuries due to staff neglect. Staff are not awake for the night shift. Staff did not call emergency services for resident.
Licensing Program Analyst (LPA) Garlli Tat made an unannounced visit to the facility to deliver the findings on the above allegations. LPA met with administrators, Scott Messick and Ryan Roche and explained the purpose of the visit. During the investigation, the following was completed: LPA inspected the facility, interviewed staff and residents, obtained and reviewed resident records including Admission Agreement, Medical Assessment dated September 4, 2025, Appraisal, Needs and Services plan, emergency contact information. The investigation revealed the following: It was alleged that Resident 1 (R1) fell multiple times due to staff neglect. R1 moved to the facility on September 4, 2025, and moved out of the facility on October 10, 2025. Based on interviews conducted, R1 had three unwitnessed incidents of falls, on September 7, 2025, September 11, 2025, and September 23, 2025. On September 11, 2025, this fall incident resulted in a hospital visit. None of the falls were reported to thethe state’s words, verbatim · CDSS document, Mar 19, 2026 · control 22-AS-20251203153959
Sep 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 19, 2025Unsubstantiated
Allegation investigated: Resident sustained multiple falls while in care resulting in fractures due to staff neglect.
On 05/19/25, Donna Gurriere, Licensing Program Analyst (LPA) contacted the licensee/ administrator via phone to deliver final findings regarding a complaint that was received 12/06/2024. LPA Gurriere spoke with Ryan Roche, Administrator and explained the purpose of the call. Resident sustained multiple falls while in care resulting in fractures due to staff neglect. During the interview process, the administrator, four staff persons and the resident (Resident 1) were interviewed. In addition, documents were reviewed and obtained to include the Physicians Report, Appraisal and Needs, Incident Report, Hospital Discharge paperwork, Personnel Report, Resident Roster, and Admission Agreement. continued Unsubstantiatedthe state’s words, verbatim · CDSS document, May 19, 2025 · control 22-AS-20241206161458
Mar 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Port Minoa licensed?
Yes — Port Minoa is a licensed residential care home for the elderly (RCFE) in Mission Viejo (Orange County): California license #306006031, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 6 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated March 19, 2026, was marked “Substantiated” by the state.
Can Port Minoa care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Port Minoa with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 6.
How much does Port Minoa cost?
California's public licensing record does not include Port Minoa's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Port Minoa accept Medi-Cal or the Assisted Living Waiver?
Port Minoa is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on March 19, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Port Minoa?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 8 state visits and 6 dated documents since 2021 for Port Minoa; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 19, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Port Minoa?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Harbor Care Homes Llc, who operates 6 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
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- Port AliciaMission Viejo, CA
You can call them yourself, anytime — you never have to go through us.
(949) 916-9228Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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