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    • 6Step 6: The first months, and your rights

    Start with a question

    • Who pays for a care home?
    • Does Medi-Cal pay for a care home?
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Queen's Home ILicense #306005309 · Covelight Care
Covelight CareQueen's Home ILicense #306005309 · 24422 Zandra Drive, Mission Viejo, CA · (949) 716-1835Record printed from covelightcare.com — data as of the dates shown on each item.
Home/California/Orange County/Mission Viejo/Queen's Home I
Map · 24422 Zandra Drive

© Protomaps © OpenStreetMap

Estimated starting rate$5,150/mo

Covelight estimate · likely $4,200–$6,300 · See costs

Check availability

Request a tour

More days
  • AskThe cost, or your own question
  • (949) 716-1835

    From the state licensing record · October 26, 2026

  • ourqueenshomes.com↗

Free for families. A home gets your number only if you say yes.

QH

Call Queen's Home I

Mission Viejo · Licensed for 6

(949) 716-1835

From the state licensing record · October 26, 2026

From the home’s website, ourqueenshomes.com:

(714) 235-0515 · admissions line · seen October 27, 2026

info@ourqueenshomes.com · general email · seen October 27, 2026

or

Let us do the legwork

  • We ask about availability, price and the care you describe.
  • If it’s a fit, you choose whether they call you. Either way, you get every answer.
Check availabilityFree

Small home · Licensed for 6 · Mission Viejo

Queen's Home I

24422 Zandra Drive, Mission Viejo, CA 92691 · Licensed since 2017

  • Overview
  • Care
  • Costs
  • Daily life
  • Location
  • State record

Queen's Home I

Overview

Estimated starting rate

$5,150 a month

Covelight estimate · likely $4,200–$6,300 See costs

No openings reported

  • Approved by the state: Hospice · BedriddenState licensing record · October 26, 2026
  • Ways to pay: Medi-Cal ALW acceptedDHCS participant list · October 1, 2026
  • Licensed for 6: a small care homeThe state license record

Ask this home

Check availability

Request a tour

More days
  • AskThe cost, or your own question

Free for families. A home gets your number only if you say yes.

Care and support

  • Hospiceup to 6 residents
  • Bedriddenup to 6 residents

Not on file: wheelchair and dementia approvals.

Approved by the state · State licensing record · October 26, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. 6NON-AMBULATORY, OF WHICH ALL MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 6.

935 - ELDERLY

CDSS record, verbatim · October 26, 2026

Care services

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

  • Assisted living

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Help with bathing or showering

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Building is wheelchair accessible

    Reported on ourqueenshomes.com · source dated March 25, 2023.

  • Residents may keep their own doctor

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • How the home handles POLST / DNR / advance directivesCopies of the policies are included with the admission agreement.

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Diabetic / carbohydrate-controlled diet

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Parkinson's care experience

    Reported on ourqueenshomes.com · source dated March 25, 2023.

  • Stroke care experience

    Reported on ourqueenshomes.com · source dated March 25, 2023.

  • Respite / short-term stays

    Reported on ourqueenshomes.com · source dated March 25, 2023.

  • Help with dressing and grooming

    Reported on ourqueenshomes.com · source dated March 25, 2023.

  • Medication storageCentrally stored

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Therapies availablePhysical therapy

    Reported on ourqueenshomes.com · seen October 27, 2026.

  • Works with hospice

    Reported on ourqueenshomes.com · source dated March 25, 2023.

  • Activities of daily living the home lists help withDressing · Eating · Toileting · Bathing · Grooming · Mobility · and 2 more

    Dressing · Eating · Toileting · Bathing · Grooming · Mobility — reported on ourqueenshomes.com · source dated February 11, 2021.

    Help with daily living · Personal assistance — reported on ourqueenshomes.com · seen October 27, 2026.

  • Works with residents’ own health care providers

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • 24-hour supervision claimed

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Secured building entry

    Reported on ourqueenshomes.com · source dated March 25, 2023.

  • Cameras in common areas

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Security system

    Reported on ourqueenshomes.com · source dated March 25, 2023.

As needs change

  • Medicines

    Who handles medications: The home prepares medications for a resident's planned absence.

    ourqueenshomes.com · February 11, 2021

  • Staying through hospice

    Hospice waiver on file · covers up to 6 — care may continue at the end of life

    State licensing record · October 26, 2026

We’ll ask for you. Not on file for Queen's Home I: two-person transfers or a lift, who is awake overnight and care if memory loss develops. When we check availability, we ask about these too.

Check availability

What it costs here

Covelight estimate

$5,150a month to start

Likely $4,200–$6,300

From 24 nearby homes that publish rates · this home’s rate is not on file

Costs & moving in

  • How care costs are added to the rentTiered levels

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Accepts SSI / SSP residentsReported no

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Admission agreement available to review in advance

    Reported on ourqueenshomes.com · source dated March 25, 2023.

  • What the base rate includesAll basic services · Clean linens, bedding, towels, and washcloths as needed · Laundering of personal clothing · General-use hygiene items: soap, lotion, toilet paper, and tissues

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Assessment before move-in

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • What costs extraIncontinence supplies, billed separately · Ensure or other nutritional supplement, billed separately · Private telephone installation charges · Long distance calls are billed to the resident who placed them at the same rate charged to the home. · Dry cleaning

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Physician's report required

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Rate increase policyThe notice requirement does not apply to optional services provided under a separate fee-for-service arrangement with residents.

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Notice required to move outThe notice must be signed by the resident or the resident's responsible party.

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Refund policy for deposits, community fees, and prepaid rentFees will not accrue after the deceased resident's belongings have been removed.Once the responsible party or executor has removed the belongings

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • The home's published move-in listFor pharmacy co-payments · Copy of credit / debit card · Physician order for hospital bed (Full – Half Rail) · Insurance card · Social security card · Driving license or valid ID · and 3 more

    For pharmacy co-payments · Copy of credit / debit card · Physician order for hospital bed (Full – Half Rail) · Insurance card · Social security card · Driving license or valid ID · Primary care physician info · Physician order for hospital bed ( Full – Half Rail ) · Updated medication list — reported on ourqueenshomes.com · source dated February 11, 2021.

  • TB test required before move-inEvery licensed home in California must do this.

    Reported on ourqueenshomes.com · source dated February 11, 2021.

Monthly cost breakdownWith a shared room and basic help · room, care and fees$5,150likely a month
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$5,150likely $4,200–$6,300

    Covelight’s estimate starts from the rates 24 small homes within 2 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (44 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,500one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,500 (133 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,200–$6,450
$5,150
First monthWith a one-time move-in fee · likely $4,950–$9,650
$7,650
How people payOn the Medi-Cal waiver list · private pay, SSI/SSP, veterans, insurance
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home appears on the DHCS participation list, October 1, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board. On the waiver, a resident on SSI/SSP pays the home $1,444.07 a month for room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
If the money runs out, what Medi-Cal covers
Rates at nearby homes24 nearby homes publish starting rates of $3,700 to $8,500

$3,700$8,500

EstimateLikely rangeA nearby home’s published starting rate

24 homes like this within 2 miles publish starting rates mostly between $3,950–$5,700.

  • Pacific Sun Senior CareMission Viejo · 0.1 mi · Small home
    $5,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • St. Joseph's HomeMission Viejo · 0.2 mi · Small home
    $4,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Pacifica CottageMission Viejo · 0.2 mi · Small home
    $5,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Port ViejoMission Viejo · 0.2 mi · Small home
    $4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Rainbow CottageMission Viejo · 0.3 mi · Small home
    $4,300Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Mission Viejo Care Cottages 2Mission Viejo · 0.3 mi · Small home
    $4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Oasis Home for the Elderly IIMission Viejo · 0.4 mi · Small home
    $4,500Listed on Seniorly · seen September 9, 2026
  • Vividus Senior LivingMission Viejo · 0.4 mi · Small home
    $5,250Listed on Seniorly · seen September 9, 2026
  • Paradise Residential Senior Care 2Lake Forest · 0.4 mi · Small home
    $4,200Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Aegean Hills Senior LivingMission Viejo · 0.4 mi · Small home
    $5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Loving Elderly Care HomeLaguna Hills · 0.5 mi · Small home
    $3,700Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Ak and David Senior CareLake Forest · 0.5 mi · Small home
    $3,800Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Rainbow Cottage IILaguna Hills · 0.6 mi · Small home
    $4,200Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Golden Years Residential CareMission Viejo · 0.6 mi · Small home
    $5,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • A Pericles Elderly Care HomeMission Viejo · 0.6 mi · Small home
    $5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Adelanto Covenant Care 2Laguna Hills · 0.6 mi · Small home
    $6,000Listed on Seniorly · assisted living private room · seen September 9, 2026
  • Aaa Laguna Hills Assistance Care HomeLaguna Hills · 0.7 mi · Small home
    $3,900Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Soleil Senior LivingMission Viejo · 0.7 mi · Small home
    $4,700Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Chapters RCFEMission Viejo · 0.7 mi · Small home
    $8,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Comfort Cottages #1Laguna Hills · 0.8 mi · Small home
    $5,500Listed on A Place for Mom · seen September 9, 2026
  • Infinity Home CareMission Viejo · 0.8 mi · Small home
    $6,000Listed on Seniorly · assisted living private room · seen September 9, 2026
  • Comfort and Care for the ElderlyMission Viejo · 1.2 mi · Small home
    $4,000Listed on A Place for Mom · seen September 9, 2026
  • JJ Assistance Home CareMission Viejo · 1.2 mi · Small home
    $7,000Listed on Seniorly · assisted living private room · seen September 9, 2026
  • A Faithful HomeMission Viejo · 1.2 mi · Small home
    $4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 24 small homes within 2 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time move-in fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

Ask for the price

An estimate for planning, not a quote. A home sets the price after hearing about the care needed.

Daily life

Rooms, meals, activities and house rules, in the home’s own words. Open any detail to see where it came from.

Rooms & the spaces they will use (11)Private rooms · Common areas · Shared / companion rooms
  • Private rooms

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Common areasTelevision · Television in the common area

    Reported on ourqueenshomes.com · source dated March 25, 2023.

  • Shared / companion rooms

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • LaundryDone by staff

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Room typesSemi-private · Private

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • AmenitiesComfortable and suitable furniture

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Residents may bring their own furniture

    Reported on ourqueenshomes.com · source dated March 25, 2023.

  • Housekeeping

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Rooms come furnished

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Policy on moving rooms after admissionWritten notice is not necessary for a resident-requested room change; the home will discuss the request and make an effort to grant it.Resident-requested room change

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Cable or satellite TV

    Reported on ourqueenshomes.com · source dated March 25, 2023.

Meals, preferences & familiar food (7)Meals provided per day · Special diets supported · Snacks available
  • Meals provided per day3

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Special diets supportedLow salt · Diabetic · Diabetes

    Low salt · Diabetic — reported on ourqueenshomes.com · source dated February 11, 2021.

    Diabetes — reported on ourqueenshomes.com · source dated March 25, 2023.

  • Snacks available

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Follows physician-ordered diets

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Meals served in the room

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Meals provided

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Dining atmosphereHome-cooked meals

    Reported on ourqueenshomes.com · source dated March 25, 2023.

Activities & the rhythm of a day (4)The shape of an ordinary day, as the home describes it · Activity types offered · Activities tailored to the individual
  • The shape of an ordinary day, as the home describes itDaily activities.

    Reported on ourqueenshomes.com · seen October 27, 2026.

  • Activity types offeredActivities sponsored by the Community · Board games · Music therapy · Meaningful activities

    Activities sponsored by the Community — reported on ourqueenshomes.com · source dated February 11, 2021.

    Board games · Music therapy — reported on ourqueenshomes.com · source dated March 25, 2023.

    Meaningful activities — reported on ourqueenshomes.com · seen October 27, 2026.

  • Activities tailored to the individual

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Exercise or fitness programDaily personalized wellness exercises · Personalized wellness exercises

    Reported on ourqueenshomes.com · source dated March 25, 2023.

Faith, culture & language (3)Religious observance supported · Gender mix as stated · LGBTQ-welcoming stated
  • Religious observance supportedReligious and spiritual services · Spiritual and religious services

    Religious and spiritual services — reported on ourqueenshomes.com · source dated March 25, 2023.

    Spiritual and religious services — reported on ourqueenshomes.com · seen October 27, 2026.

  • Gender mix as statedMixed

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • LGBTQ-welcoming stated

    Reported on ourqueenshomes.com · source dated February 11, 2021.

Pets, routines & independence (3)Residents may bring a pet · Alcohol policy · Visiting hours
  • Residents may bring a petReported no

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Alcohol policyNot permittedAlcoholic beverages are not allowed in residents' rooms.

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Visiting hours10:00 am to 7:00 pm

    Reported on ourqueenshomes.com · source dated February 11, 2021.

Visiting & staying involved (7)Family notified of changes in condition · Transport to medical appointments · Tour scheduling link
  • Family notified of changes in condition

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Transport to medical appointments

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Tour scheduling link

    Reported on ourqueenshomes.com · source dated March 25, 2023.

    Open on the website ↗
  • SettingResidential neighborhood

    Reported on ourqueenshomes.com · source dated March 25, 2023.

  • How often the care plan is reviewedOn changeWhen changes are noticed

    Reported on ourqueenshomes.com · source dated February 11, 2021.

  • Contact form

    Reported on ourqueenshomes.com · source dated March 25, 2023.

    Open on the website ↗
  • Support services for families

    Reported on ourqueenshomes.com · source dated February 11, 2021.

About the home (1)Brand or trade name
  • Brand or trade nameQueen's Home 1

    Reported on ourqueenshomes.com · source dated February 11, 2021.

Where it is

24422 Zandra Drive, Mission Viejo, CA 92691Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

  1. 1Memorialcare Saddleback Medical CenterHospital · General acute care, on the state’s list1.3 mi

Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).

Open directions ↗

The state record

California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.

CDSS public record, read October 26, 2026 · License #306005309 · See the state’s own record ↗

The last 36 months — 3 of 6 documents

20261 state visit · 1 document

Jun 25, 2026Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analysts (LPAs) Ruth Martinez and Taylor Simerly arrived at the facility unannounced for the purpose of conducting the Required 1-Year annual evaluation. LPA was greeted and granted entry by Caregiver and stated the reason for the visit. Administrators Arash and Arya Maghbouleh arrived on premise and remained at the facility to assist with the inspection. Administrator Arya has a valid administrator's certificate expiring on August 17, 2027, and August 15, 2027, for Arlene Mahinay. There are six (6) residents that reside at this facility and there is one (1) resident is receiving hospice services currently. The following was observed during the inspection: This is a single story property located in a residential neighborhood comprised of five resident bedrooms and two resident bathrooms. LPAs began the tour of the inside and outside of the facility. LPAs observed required department postings throughout the facility. Facility stays within the capacity limitations. There is a minimum of one week of non-perishables foods and two days of perishables foods available. There is additional food storage in two freezers located in the garage. The facility is maintained at a comfortable temperature. LPAs inspected that medication is centrally stored in a safe locked storage cabinet located in the caregiver bedroom. LPAs reviewed medication and observed medication was labeled and stored inaccessible to residents in care. LPAs observed the first aid kit and verified all required supplies were present. LPAs inspected the facility bathrooms and LPAs measured the hot water temperature which measured 114.2 Fahrenheit degrees. All bathrooms observed to have a supply of soap, toilet paper Continued on LIC809-C and towels. Bathrooms are equipped with required safety measures such as non-skid mats and grab bars. Lighting is sufficient to ensure safety and comfort. The facility is equipped with sufficient hand hygiene, cleaning, and disinfecting supplies. LPAs observed that toxic chemicals, cleaning solutions and disinfectants are stored locked underneath kitchen sink, laundry unit cabinets, and storage cabinet in the garage. The facility has an available clean supply of linens. LPAs inspected residents’ bedrooms which has sufficient lighting to ensure safety and comfort. All bedrooms observed to have all required components. Storage space is provided for residents in their bedroom. Smoke detectors/carbon monoxide detectors were tested and found to be operational. LPAs toured outside of the facility and observed outdoor passageways are free of obstructions. LPAs observed there are shaded seating areas for residents’ enjoyment in the backyard of the facility. LPAs observed a fire extinguisher with service date of April 28, 2026, charged and mounted in the kitchen and underneath the kitchen sink. Fire drills are conducted every three months, LPAs verified fire drill logs are kept and LPA verified drills are being conducted. LPAs began reviewing records. LPAs reviewed six resident records. All the required documentation was present and reviewed in the residents’ files. LPAs reviewed three employee records. All employees present have a criminal record clearance and are associated to the facility. LPAs observed records reviewed have a current First Aid certificate. Based on the observations made during today’s visit, no deficiencies were noted today in the areas inspected per Title 22 Division 6 of the California Code of Regulations. This report was reviewed with the Administrators, and a copy of this report was provided to the facility.the state’s words, verbatim · CDSS document, Jun 25, 2026

20251 state visit · 1 document

Sep 23, 2025Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Jessica Cho arrived at the facility unannounced for the purpose of conducting the Required 1-Year annual evaluation using the CARE Inspection Tool. LPA was greeted and granted entry by Caregiver Ronelex Dalut and stated the reason for the visit. Administrator (Admin) Arya Maghbouleh arrived on premise and remained at the facility to assist with the inspection. Admin Arya has a valid administrator's certificate expiring on August 17, 2027, August 17, 2027 for Arash Maghbouleh, and August 15, 2027 for Arlene Mahinay The following was observed during the inspection: This is a single story property located in a residential neighborhood comprised of five resident bedrooms and two resident bathrooms. Facility operates within the conditions and limitations specified on the license. LPA observed four residents in care of which two are receiving hospice services. LPA observed three caregivers on duty and verified fingerprint clearance and association statuses including the administrators. LPA toured the interior portion of the facility. All common areas were inspected which includes the laundry room and attached two car garage. The fireplace was screened. LPA inspected the five resident bedrooms. The resident bedrooms' were appropriately furnished, beds and bedding supplies were in good condition, adequate lighting was provided, and sufficient storage space for each residents' personal belongings were observed. All bathrooms were found be in compliance, clean, and operational. The hot water temperature in both bathrooms measured at 112.8 and 111.3 degrees Fahrenheit. Toxins, disinfectants, sharps, and medications were secured and inaccessible. LPA observed ample two-day supply of perishables and seven-day supply of non-perishable food. LPA toured the exterior portion of the facility. The outdoor passageway is free of obstruction. The two exit gates on each side of the property were operational, and there were sufficient seating and shading in the patio area. The two fire extinguishers were serviced on June 13, 2025 per review of the invoice. The auditory devices and smoke/carbon monoxide detectors were tested and operational. LPA observed the emergency food/water and supplies in the closet and kitchen. The first aid kit had all necessary elements. Fire drills were conducted monthly. The required Complaint Poster (PUB475) poster was posted in the entry way in the correct size requirement. LPA reviewed four out of four resident files and three personnel files in which no discrepancies were found. Facility maintained all bed rail orders for the three residents. Medications were audited for two out of four residents and no discrepancies were found. The following was addressed during the visit: to ensure the emergency drills conducted account different emergency scenarios. Admins were advised to inform the Department prior to making any alterations and will provide a plan as discussed during the consult. Based on the observations made during today's visit, no deficiencies are being cited. An Advisory Note is being issued. An exit interview was conducted with Administrators Kathy Maghbouleh, Arya Maghbouleh, and Arash Maghbouleh, and a copy of this report was provided at exit.the state’s words, verbatim · CDSS document, Sep 23, 2025

The state marks this report as 4 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

20241 state visit · 1 document

Jun 18, 2024Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Jessica Cho arrived at the facility unannounced for the purpose of conducting the Required 1 Year Inspection using the Care Inspection Tool. LPA Cho was greeted and granted entry by Administrator (Admin) Arya Maghbouleh and explained the reason for the visit. The facility is a single story structure located in a residential neighborhood. Facility is licensed to operate for six (6) non-ambulatory of which all may be bedridden and maintains a hospice waiver for six (6). There are three (3) residents under hospice and one (1) bedridden resident during today's visit. LPA toured the interior and exterior portions of the facility. There are a total of five resident bedrooms and two resident bathrooms. There are two staff bedrooms. LPA observed the facility to be clean and sanitary. The resident rooms were provided with furniture in good repair, clean linens, adequate storage space, and kept free of tripping hazards. Smoke/carbon monoxide detectors and auditory exit alarms were tested and operational. LPA observed bathrooms to be in good repair, provided with handrails, and a non-skid floor mat. The hot water temperature measured at 117.3 and 115.5 degrees Fahrenheit in the resident bathrooms. Facility met the two day perishable and seven day non-perishable food supplies. LPA observed medications, toxins, and sharps were inaccessible to the residents. The three fire extinguishers were purchased on today's date. LPA observed clutter in the garage which is a safety hazard. For the exterior portion, facility had sufficient seating and shading. The exit doors were self-closing and self-latching. LPA observed the emergency disaster supplies including food/water. LPA observed the required "See Something, Say Something' (PUB475) poster in the required size. Administrator's Certificate for Kathy Maghbouleh expires on 12/06/24. LPA conducted an audit of six residents' files and two staff files. No discrepancies noted however please ensure that the health screening for the staff is completed by June 22, 2024. Staff and resident interviews were conducted. Medications were audited. No discrepancies noted. LPA consulted the following: to clear the clutter in the garage in order to adhere to the regulations by the State Fire Marshal, to obtain a medical assessment and Tuberculosis test results using the Physician's Reports (LIC602s), to ensure a medical assessment including the health screening is completed for an employee, to obtain doctor's orders for the full bed rails, and to conduct and maintain a log for the earthquake drills. Based on the observations made during today's visit, deficiencies are being cited as per Title 22 Division 6 Chapter 8 of the California Code of Regulations. See the attached LIC90999Ds. A Technical Violation is being issued today. See the attached LIC9102. An exit interview was conducted with Administrator Arya Maghbouleh, and a copy of this report including the LIC809C, LIC809Ds, LIC9102, LIC811s, and the appeal rights were provided during this visit.the state’s words, verbatim · CDSS document, Jun 18, 2024
Earlier years2021 to 2022 · 3 documents

20221 state visit · 1 document

May 2, 2022Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Jessica Cho made an unannounced required annual (mitigation) inspection in this facility. LPA was greeted and granted entry by Administrator (AD), Kathy Maghbouleh and completed the Coronavirus 2019 screening procedure. LPA stated the purpose of the visit and toured the facility. The facility is a single level structure and licensed for six non-ambulatory residents of which all may be bedridden and has a hospice waiver for four residents. There are three residents in hospice as of today. For this visit, there are five residents in care and two staff members on duty. LPA toured the interior and exterior portions of the facility. Rooms were provided with furniture in good repair, clean linens, adequate storage space, and kept free of tripping hazards. Smoke detectors, carbon monoxide, and auditory exit alarms were tested to be operational. Bathrooms were observed to be in good repair; and provided with handrails and nonskid - floor mats. Hot water was measured at 117.3 degrees Fahrenheit in Bathroom #1 and 116.4 degrees Fahrenheit in Bathroom #2. Facility met the minimum two day perishable and seven day non-perishable food stock requirements. Medications, cleaning supplies, and sharp items were inaccessible to residents in care. The fire extinguishers were mounted and charged. For the exterior portion, facility had outdoor furniture under ample shading. The grounds were free of tripping hazards. Side exit doors were self-latching and self-closing. LPA reviewed the approved COVID-19 Mitigation Plan. For this visit, there are no deficiencies cited in this review as per Title 22 Division 6 of the California Code of Regulations. An Advisory Note (LIC9102) was issued during the visit and AD will follow-up with the corrections. An exit interview was conducted with Administrator Kathy Maghbouleh and a copy of this report was provided.the state’s words, verbatim · CDSS document, May 2, 2022

The state marks this report as 2 pages; the online copy we transcribed has 1. You can request the full file from the county licensing office.

20212 state visits · 2 documents

Dec 16, 2021Complaint investigation reportUnfounded

Allegation investigated: Resident's hygiene needs are not being met. Resident is over-medicated.

Licensing Program Analyst (LPA) Albert Marin made an unannounced visit to initiate the investigation for the complaint filed against this facility. LPA met with Administrator (AD) Katayoun "Kathy" Maghbouleh; and stated the purpose of this visit and the allegations indicated above. LPA Marin did a tour of the interior and exterior portions of the facility, which included the all five resident’s rooms and common areas. After the tour, LPA conducted random interviews and file review. On the allegation that the resident's hygiene needs are not being met, the following are the findings. Based on observation, file review and interviews, all the residents in the facility require incontinent care. During the visit, LPA observed resident's beds were made and in order. LPA did not observe any offending odors nor soaked hygiene items left in resident’s rooms. Facility had adequate supply of hygiene products. Per random interviews of witnesses, all denied having concerns or issues on facility not meeting resident’s hygiene needs. Thus, the allegation is unfounded. Continuation in Page 2 Unfounded Continuation from page 1 On allegation that the resident is over medicated, the following are the findings. Per physician’s report issued last November 23, 2021, Resident 1 has the primary diagnosis of age-related physical disability. Resident was determined not able to care for all personal needs. On November 26, 2021, Resident was admitted under hospice with terminal diagnosis of Alzheimer’s Disease. Resident is currently prescribed with antipsychotic, antidepressant, pain medications as needed for pain and a sedative as needed for agitation. Per file review, all medications were given as ordered by the physician. During the visit, LPA observed the resident to be awake. Thus, the allegation is unfounded. This agency has investigated the complaint alleging that the resident's hygiene needs are not being met; and that the resident is over-medicated. We have found that the complaint allegations were unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. LPA Marin conducted an exit interview with AD Kathy Magbouleh; and copy of this report was left in the facility.the state’s words, verbatim · CDSS document, Dec 16, 2021 · control 22-AS-20211207154544
Jul 6, 2021Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Albert Marin conducted an unannounced required annual inspection in this facility. Via phone, LPA spoke with Administrator Kathy Magbouleh and stated the purpose of this visit. The facility is single level structure licensed for capacity of six non-ambulatory of which six may be bedridden and with hospice waiver for six. For this visit, there were two residents under hospice care. About 9:35 AM, LPA Marin was granted entry after completing the Coronavirus 2019 (COVID 19) screening procedure. LPA observed three residents in care and two staff members on the floor. LPA toured the interior and exterior portions of the facility. There were four private and one shared resident’s rooms. Rooms were provided with furniture in good repair, clean linens, adequate storage space, and kept free of tripping hazards. Smoke, carbon monoxide and auditory exit alarms were tested to be operational. Bathrooms were provided with grab bars; non-skid floor mats, and hot water was measured at 114 degrees Fahrenheit. Facility met the two-day perishable and seven-day non-perishable minimum food stock requirements. Medications, cleaning supplies and sharp items were inaccessible to residents in care. Fire extinguisher was mounted and charged. For the exterior portion of the facility, patio furniture were observed in to be in good repair, and grounds were free of tripping hazards. Exterior exit doors were self-closing and self-latching. LPA reviewed the COVID 19 mitigation plan of the facility. For this visit, the facility was observed to be in substantial compliance with Title 22 Division 6 of the California Code of Regulations. LPA Marin conducted an exit interview with AD Magbouleh; and copy of this report was left in the facility.the state’s words, verbatim · CDSS document, Jul 6, 2021

6 of 6 beds were occupied at the December 16, 2021 state visit — a count on that day, not an opening.

License holder

Qh Corp., licensed since 2017.

Operates 2 licensed homes in California. Running more than one home is common and is neither good nor bad on its own.

  • Queen's Home 2 · Mission Viejo
The state’s totals for this licenseSince 2017, as the state’s facility page counts them
State visits on file
6
Total complaints
1
Substantiated allegations
0
Type A citations
0
Type B citations
0

These are the state’s own totals for this license since 2017, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.

Compare with homes the same size
This homeTypical
Type A citations00
Type B citations00
Substantiated allegations00
Total complaints10

“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.

What the state’s words mean
Routine visita visit the state records as “Required” — a scheduled visit, not one made in answer to a complaintSubstantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.

Open CDSS facility search ↗Report a record errorOperate this home? Respond or correct, free →
Frequently asked questions

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Queen's Home I

Is Queen's Home I licensed?

The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.

How many residents is Queen's Home I licensed for?

6 residents — a small home, per CDSS records as of October 26, 2026.

Has Queen's Home I been cited?

0 Type A and 0 Type B citations since 2017, per CDSS records as of October 26, 2026. Those records count 6 state visits over the same years.

Is Queen's Home I still open?

This license was on the CDSS roster as of November 12, 2026.

What does Queen's Home I cost?

$5,150 a month to start is a Covelight estimate, likely $4,200–$6,300. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 24 small homes within 2 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 28 other homes of a similar licensed size in Mission Viejo that publish a starting rate, the middle half runs $4,500 to $5,500 a month, and the middle figure is $5,000 (n = 28 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date between September and October 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out. What Medi-Cal’s Assisted Living Waiver covers in a care home.

Does Queen's Home I take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home appears on the DHCS participation list, October 1, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Qh Corp., per CDSS records as of October 26, 2026. See the homes licensed to Qh Corp. — at least 2 on the state roster.

Is there a hospital nearby?

Memorialcare Saddleback Medical Center is 1.3 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Queen's Home I keep a resident on hospice?

Hospice care is approved on this license, covering up to 6 residents, per CDSS records as of October 26, 2026.

Queen's Home I license and inspection record

  • Name on the license: “QUEEN'S HOME I”, per the CDSS roster as of May 25, 2025.
  • License #306005309. The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of October 26, 2026.
  • Licensed to Qh Corp., per CDSS records as of October 26, 2026.
  • First licensed in 2017, per CDSS records as of October 26, 2026.
  • 6 state inspection visits since 2017, per CDSS records as of October 26, 2026.
  • 0 Type A and 0 Type B citations on file since 2017, per CDSS records as of October 26, 2026. The same records count 6 state visits in that period.
  • 1 complaint and 0 substantiated allegations on file since 2017, per CDSS records as of October 26, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is June 25, 2026, per CDSS records as of October 26, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Nearby

Other homes nearby

Licensed homes near this one in Orange County, most information on file first. Every listed home appears on the same terms.

  • Map

    Mission Viejo · 0.1 mi

    Port Diana

    Small home · licensed for 6

    Estimated starting rate

    $5,250 a month to start

    Covelight estimate · likely $4,300–$6,500

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
  • Map

    Mission Viejo · under 0.1 mi

    Eleonor's Place 4

    Small home · licensed for 6

    Estimated starting rate

    $5,000 a month to start

    Covelight estimate · likely $4,100–$6,150

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
  • Map

    Mission Viejo · 0.1 mi

    Mimi's Senior Home

    Small home · licensed for 6

    Estimated starting rate

    $5,400 a month to start

    Covelight estimate · likely $4,450–$6,650

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Mission Viejo · 0.1 mi

    Touch of Serenity Senior Care

    Small home · licensed for 6

    Estimated starting rate

    $5,150 a month to start

    Covelight estimate · likely $4,200–$6,350

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
  • Map

    Mission Viejo · 0.1 mi

    New Home Senior Care 4

    Small home · licensed for 6

    Estimated starting rate

    $5,250 a month to start

    Covelight estimate · likely $4,300–$6,450

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
  • Map

    Mission Viejo · 0.1 mi

    Horizon Senior Living

    Small home · licensed for 6

    Estimated starting rate

    $5,300 a month to start

    Covelight estimate · likely $4,350–$6,500

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record

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Mission Viejo · Licensed for 6

(949) 716-1835

From the state licensing record · October 26, 2026

From the home’s website, ourqueenshomes.com:

(714) 235-0515 · admissions line · seen October 27, 2026

info@ourqueenshomes.com · general email · seen October 27, 2026

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3104 O St Unit #1023, Sacramento, CA 95816

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