Villa Gardens is a continuing-care retirement community in Pasadena, Los Angeles County, California — state license #197602345, licensed for 340 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 15 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 10, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 15 times and filed 15 documents. The most recent is a facility evaluation report, dated July 10, 2026.
The state's published file for this home includes 3 documents with transcribed findings, dated September 29, 2021 to November 25, 2025. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 10, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 25, 2025Substantiated
Allegation investigated: Staff caused injury to resident
Licensing Program analyst (LPA) Alberto Lopez made a subsequent unannounced complaint visit to investigate the above allegation. LPA met with Administrator Shaun Rushforth and discussed the purpose of the visit. On 11/07/2025 Licensing Program Analyst (LPA) Alberto Lopez made initial 10-day complaint visit. LPA met with Shaun Rushforth, Administrator and Executive Assistant Rebecca Perez, the purpose of the visit was discussed with Shaun Rushforth, Administrator LPA interviewed S1, and R1. Copies of staff and resident rosters obtained. Phone numbers of 2 staff. R1 face sheet. LPA toured of memory care area of facility and did not observe any health and safety risks. No deficiency observed during visit. Due to insufficient information available at this time, the above allegation needs further investigation. (Continued on 9099C) Substantiatedthe state’s words, verbatim · CDSS document, Nov 25, 2025 · control 28-AS-20251106145136
May 27, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 13, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 29, 2023Unsubstantiated
Allegation investigated: Staff spoke inappropriately to a resident in care.
Licensing Program Analyst (LPA) Mary Flores conducted an unannounced complaint investigation visit regarding the above allegation. LPA Flores met with Shaun Rushforth and explained the reason for the visit. The investigation consisted of the following: LPA requested resident/staff roster. LPA interviewed staff #1-#6(S1-S6) and residents#1-10 (R1-R10). LPA requested a copy of administrator's personal rights training. The investigation revealed the following: Regarding allegation: Staff spoke inappropriately to a resident in care. It is alleged administrator was going on a "rant" towards the resident, and then stormed out of the meeting. Interviews conducted with residents revealed, 9 out of 10 residents stated administrator is respectful, approachable, and helpful when speaking to residents. Administrator attempts to resolve any issues in a calm manner. 1 out of 10 residents interviewed stated that when presenting a concern to the administrator resident felt administrator walked away withe state’s words, verbatim · CDSS document, Aug 29, 2023 · control 28-AS-20230825103528
Year-by-year trend
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Is Villa Gardens licensed?
Yes — Villa Gardens is a licensed continuing-care retirement community in Pasadena (Los Angeles County): California license #197602345, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 340 residents. State records list 15 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated July 10, 2026, appears in the inspection record on this page.
Can Villa Gardens care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Villa Gardens with clearances for dementia / memory care, hospice care, and bedridden; it does not list wheelchair / non-ambulatory. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE 340 NON-AMB RESIDENTS(MUST PROVIDE AN AREA OF REFUGE FOR NON-AMB RESIDENTS ON THE 2ND FL), 5 MAY BE BEDRIDDEN (ROOMS 150-169). APPROVED FOR DELAYED EGRESS(IST & 2ND FL). APPROVED FOR SECURED PERIMETER(IST FL).APPROVED HOSPICE WAIVER FOR 20 RESIDENTS
How much does Villa Gardens cost?
California's public licensing record does not include Villa Gardens's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Villa Gardens accept Medi-Cal or the Assisted Living Waiver?
Villa Gardens is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
19 of 340 beds occupied (6%) when the state visited on November 25, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Villa Gardens?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 15 state visits and 15 dated documents since 2021 for Villa Gardens; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 25, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2023
2021
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 15 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Villa Gardens?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Front Porch Communities And Services, who operates 15 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
- Casa De MananaLa Jolla, CA
- Sunny View Retirement CommunityCupertino, CA
- Fredericka ManorChula Vista, CA
- St. Paul's TowersOakland, CA
- Claremont ManorClaremont, CA
- Carlsbad By The SeaCarlsbad, CA
- Canterbury WoodsPacific Grove, CA
- Wesley PalmsSan Diego, CA
- Webster HousePalo Alto, CA
- San Francisco TowersSan Francisco, CA
- Spring Lake VillageSanta Rosa, CA
- Walnut VillageAnaheim, CA
You can call them yourself, anytime — you never have to go through us.
(626) 796-8162Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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