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Ace Senior Care Manor

Small home·Licensed for 6·Pasadena, California

Licensed since 2009Licence #197607681
  • Care approvals on fileWheelchair · Dementia · Hospice · BedriddenState licensing record · September 13, 2026
  • Estimated starting rate$6,300 a monthCovelight estimate · likely $5,150–$7,750
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit5 of 6 beds occupiedJuly 13, 2023 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitApril 28, 2026CDSS inspection record

Ace Senior Care Manor is a small care home in Pasadena — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2009.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Ace Senior Care Manor

Is Ace Senior Care Manor licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Ace Senior Care Manor licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Ace Senior Care Manor been cited?

2 Type A and 2 Type B citations since 2009, per CDSS records as of September 13, 2026. Those records count 14 state visits over the same years.

Is Ace Senior Care Manor still open?

This license was on the CDSS roster as of September 28, 2026.

What does Ace Senior Care Manor cost?

$6,300 a month to start is a Covelight estimate, likely $5,150–$7,750. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 12 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 12 other homes of a similar licensed size in Pasadena that publish a starting rate, the middle half runs $6,000 to $8,000 a month, and the middle figure is $7,750 (n = 12 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Ace Senior Care Manor take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Ace Senior Care Manor, Inc., per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Huntington Hospital is 2.3 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Ace Senior Care Manor keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 13, 2026.

Ace Senior Care Manor license and inspection record

  • Name on the license: “ACE SENIOR CARE MANOR, INC.”, per the CDSS roster as of May 25, 2025.
  • License #197607681. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Ace Senior Care Manor, Inc., per CDSS records as of September 13, 2026.
  • First licensed in 2009, per CDSS records as of September 13, 2026.
  • 14 state inspection visits since 2009, per CDSS records as of September 13, 2026.
  • 2 Type A and 2 Type B citations on file since 2009, per CDSS records as of September 13, 2026. The same records count 14 state visits in that period.
  • 2 complaints and 4 substantiated allegations on file since 2009, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is April 28, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 5 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved by the state
  • BedriddenApproved · covers up to 1 resident

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
FACILITY IS LICENSED TO SERVE 1 BEDRIDDEN AND 5 NON-AMBULATORY RESIDENTS AGE 60 AND ABOVE. BEDRIDDEN APPROVAL GRANTED FOR ANY ROOM WITH DIRECT EXIT, NOT TO EXCEED 1 BEDRIDDEN RESIDENT. HOSPICE WAIVER APPROVED FOR 1 RESIDENT. 87705 APPROVAL FOR FRONT UNIT ONLY.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

Care & day-to-day support

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

What it costs here

Covelight estimate

$6,300a month to start

Likely $5,150–$7,750

From 12 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$6,300a month

Likely $5,150–$7,900

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$6,300likely $5,150–$7,750

    Covelight’s estimate starts from the rates 12 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $5,150–$7,900
$6,300
First monthWith a one-time move-in fee · likely $5,950–$10,850
$8,300
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 12 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

12 homes like this within 3 miles publish starting rates mostly between $5,000–$8,100.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 12 nearby homes behind this estimate

Where it is

  • 940 N. Lake Ave., Pasadena, CA 91104Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2022, the state has filed 13 documents for this home, and its records count 14 visits since 2009. The most recent is a facility evaluation report, dated April 28, 2026.

On file since
2022
State visits
14
Most recent visit
April 28, 2026
Occupied · July 13, 2023 visit
5 of 6 bedsa count on that day, not an opening

We hold 2 complaint reports the state published for this home, dated June 30, 2022 to July 13, 2023. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 2 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations2typical 0
  • Type B citations2typical 0
  • Substantiated allegations4typical 0
  • Total complaints2typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2009.

Year by year
YearVisitsDocumentsSubstantiated20261102025120202466020232212022220

The last 36 months — 9 of 13 documents

20261 state visit · 1 document
Apr 28, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA), Mayra Cota, conducted an unannounced annual visit today. LPA met with Hugh He, Administrator, and the reason for the visit was explained. The facility is licensed to serve (1) bedridden and (5) non-ambulatory residents age 60 and above. Bedridden approval is granted to any room with direct exit, not to exceed (1) bedridden resident. Hospice waiver is approved for (1) resident, approval for front unit only. There are currently (4) residents living in the facility. The facility consists of the following: The property has (3) separate units. Each unit has a living room, dining area, kitchen, (2) resident bedrooms, (1) bathroom and (1) staff break room. The property also has a front and backyard and a detached garage with a laundry area and storage unit. LPA observed the following during today’s visit: The facility was observed clean inside and out. Walkways, passageways, ramps and exits are kept clear of debris and obstructions. Furniture throughout the facility kept is clean and in good repair. The kitchens were observed clean and appliances were operating properly. The facility has a sufficient 2-day perishable and 7-day perishable supply of food in each unit. Resident bedrooms have the required furniture, bedding and sufficient lighting. Bathrooms were observed clean and sanitary and the water temperature measured within compliance range of 105 – 120 degrees F. Front and backyard are kept clean. No pools or bodies of water were observed. The laundry area is kept clean, and appliances are in operating condition. The garage was observed free of clutter. ***Continues on LIC 809-C*** The homes have (3) fire extinguishers which is kept charged and operable. Interconnected smoke detectors were tested during visit and were operating properly. Carbon monoxide detectors were also tested and were working properly. The facility conducts safety drills every month. Last safety drill was conducted on 3/6/2026. Medications are centrally stored in the kitchens and were observed to be dispensed according to physician orders and documented accordingly. Four (4) resident and (4) staff files were reviewed. Staff files contain mandated documents including training certificates and criminal background clearances and associations. Resident files contain relevant documentation including bed rail physician orders for (3) residents and Home Health Care Plan for (1) resident. The facility has current liability insurance. No deficiencies noted and no citations issued today. Exit interview was conducted with Hugh He, Administrator, and a copy of this report was provided.the state’s words, verbatim · CDSS document, Apr 28, 2026
20251 state visit · 2 documents
May 29, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sanjay Vaid conducted an unannounced site visit for the required annual inspection. Upon arrival at the facility, LPA met with Staff, Linda King, who assisted with the visit. Administrator, Hugh He, arrived shortly thereafter to join the inspection. The facility is licensed to serve a total of six (6) residents, one may be bedridden and 5 non-ambulatory ages 60 and above. The hospice waiver is approved for 1 resident. LPA utilized the infection control domain for the inspection and reviewed medications and food supplies, client and staff files. The facility consists of three (3) separate units on the same lot. Each unit consists of two (2) resident bedrooms, one (1) bathroom, living room, dining room, and kitchen. There are two (2) separate garages located in the back. There are no pools or bodies of water at the location. There are five (5) residents residing at the facility on today’s visit. During today's visit, LPA observed two residents, one bedridden resident in the front unit (940), one (1) residents residing in the middle unit (942), and 2 residents in the back unit (944). The facility has a sign in station with masks and hand sanitizers available at each of the unit. Covid-19 signage is posted at each of the units, hand washing signage in the bathrooms and kitchen. There were at least 30 days of PPE supplies in storage. Water temperature measured at 105-120 deg F. Disinfectants and cleaning solution are properly stored making them inaccessible to residents. Staff were observed wearing face masks. Two -day perishables and 7-day non-perishable were observed. LPA reviewed the medications for all five (5) residents. LPA reviewed three staff files. Administrator-Pearl He, certificate expires 08/06/2025, Hugh He certificate expires on 08/07/25. Both administrators are in process of renewing their certificates. Facility fees were paid on 05/29/25, LPA was provided proof with confirmation 969717. No deficiencies were observed on todays’, a copy of this report was provided.the state’s words, verbatim · CDSS document, May 29, 2025

The state marks this report as 5 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

May 29, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sanjay Vaid conducted an unannounced site visit for the required annual inspection. Upon arrival at the facility, LPA met with Staff, Linda King, who assisted with the visit. Administrator, Hugh He, arrived shortly thereafter to join the inspection. The facility is licensed to serve a total of six (6) residents, one may be bedridden and 5 non-ambulatory ages 60 and above. The hospice waiver is approved for 1 resident. LPA utilized the infection control domain for the inspection and reviewed medications and food supplies. The facility consists of three (3) separate units on the same lot. Each unit consists of two (2) resident bedrooms, one (1) bathroom, living room, dining room, and kitchen. There are two (2) separate garages located in the back. There are no pools or bodies of water at the location. There are five (5) residents residing at the facility on today’s visit. During today's visit, LPA observed one bedridden resident in the front unit (940), no residents residing in the middle unit (942), and 2 residents in the back unit (944). The facility has a sign in station with masks and hand sanitizers available at each of the unit. Covid-19 signage is posted at each of the units, hand washing signage in the bathrooms and kitchen. There were at least 30 days of PPE supplies in storage. Disinfectants and cleaning solution are properly stored making them inaccessible to residents. Staff were observed wearing face masks. Two -day perishables and 7-day nonperishables were observed. LPA reviewed the medications for all five (5) residents. LPA reviewed three staff files. Administrator-Pearl He, certificate expires 08/06/2025, Hugh He certificate expires on 08/07/25. Both administrators are in process of renewing their certificates. No deficiencies were observed on todays’, a copy of this report was provided.the state’s words, verbatim · CDSS document, May 29, 2025
20246 state visits · 6 documents
May 21, 2024Facility evaluation reportReport on file

Type of visit: POC

Licensing Program Analyst (LPA) Mary Flores conducted an unannounced plan of correction visit to follow up on deficiencies noted during annual visit conducted on 4/16/24 and 4/18/24. LPA met with Hongwei He and explained the reason for the visit. The following deficiencies were noted during the visit of 4/16/24 and 4/18/24: Type A - 87615(a)(2) Prohibited Health Conditions - On 4/18/24 During file review LPA observed that resident #1_#3(R1 - R3) have a prohibited health conditions. On 4/25/24 licensee did not provide a physician's report, order, or letter to clarify R1-R3 prohibited health condition. R1 -R3 were observed at the facility at the time of the visit. Deficiency was not cleared. On 5/7/24 LPA observed R1-R3 at the facility, reviewed physician's letter for R2 which notes R2 is no longer under a prohibited health condition. However, R1 and R3 continue to have a prohibited condition and reside at the facility. On 5/16/24 Administrator submitted an exception letter request for a prohibited health condition to the department. Deficiency cleared as of 5/21/24. Type A - 87608(a)(3) Postural Support - On 4/16/24 LPA observed 6 out of 6 residents have bed rails in their beds. On 4/18/24 during file review LPA observed there were no physician's bed rail request on file. On 4/25/24 LPA reviewed a physician's order for Resident #1(R1) which notes full bed rails however R1 is not on hospice. Physician' order for Resident #5 (R5) does not identify the type of rails that R5 may use. No other bed rails request were obtained. On 4/25/24 Deficiency was not cleared. On 4/26/24 bed rail request was submitted for resident #6(R6).On 5/7/24 LPA Flores observed full bed rails on R1's bed, resident is not on hospice. Licensee must either replace rails with half bed rails or request an exception for full bed rails to the department. Resident #3's (R3) bed rails were removed. Bed rail physician's request was submitted to the department on 5/1/24 for resident #2 (R2). No bed rail request were obtained for resident #4. Deficiency not cleared. On 5/21/24 LPA reviewed bed rail request for resident #4 and observed Resident #1's bed rail is a half bed rail. Deficiency cleared as of 5/21/24. (CONTINUED ON LIC 809C) Type B - 87458(b)(1) Medical Assessment - On 4/18/24 LPA observed Resident #5-#6(R5-R6) did not have a TB clearance on file. On 4/25/24 licensee did not provide a copy of TB test for R5-R6. Deficiency not cleared. On 5/7/24 LPA Flores reviewed TB test for R6. No TB test for R5 was obtained. Deficiency not cleared. On 5/15/24 Administrator submitted a copy of TB test for R5 to the department. Deficiency cleared as of 5/15/24. No pending deficiencies to clear for annual visit conducted on 4/16/24 and 4/18/24. Exit interview was conducted with Hongwei He and a copy of this report and clearance letters were provided.the state’s words, verbatim · CDSS document, May 21, 2024
May 7, 2024Facility evaluation reportReport on file

Type of visit: POC

Licensing Program Analyst (LPA) Mary Flores conducted an unannounced plan of correction (POC) visit at the facility to follow up on deficiencies noted on 4/16/24 and 4/18/24 during an annual visit. LPA met with Winnie Tran and explained the reason for the visit. On 4/25/24 LPA Flores conducted a POC visit to clear the deficiencies noted during the annual visit and the following deficiencies were not cleared, civil penalties were noted during the visit of 4/25/24: Type A - 87615(a)(2) Prohibited Health Conditions - On 4/18/24 During file review LPA observed that resident #1_#3(R1 - R3) have a prohibited health conditions. On 4/25/24 licensee did not provide a physician's report, order, or letter to clarify R1-R3 prohibited health condition. R1 -R3 were observed at the facility at the time of the visit. Deficiency was not cleared. On 5/7/24 LPA observed R1-R3 at the facility, reviewed physician's letter for R2 which notes R2 is no longer under a prohibited health condition. However, R1 and R3 continue to have a prohibited condition and reside at the facility. *Civil penalties were noted for failure to correct.* Type A - 87204(a) Limitations-Capacity and Ambulatory Status - On 4/18/24 During file review LPA observed 3 out of 6 residents are bedridden per physician's report. ON 4/25/24 licensee did not provide a physician's report, order, or letter to clarify R1,R2,Resident #4(R4) ambulatory status. R1,R2, R4 were observed at the facility at the time of the visit. On 4/25/24 Deficiency was not cleared. On 5/1/24 administrator submitted to the department physician's letters for R2 and R4, which describes residents ambulatory status as non-ambulatory and not bedridden. Facility is licensed to have 1 bedridden resident. Therefore, deficiency is cleared as of 5/1/24. Type A - 87608(a)(3) Postural Support - On 4/16/24 LPA observed 6 out of 6 residents have bed rails in their beds. On 4/18/24 during file review LPA observed there were no physician's bed rail request on file. On 4/25/24 LPA reviewed a physician's order for Resident #1(R1) which notes full bed rails however R1 is not on hospice. (CONTINUED ON LIC 809C) Physician' order for Resident #5 (R5) does not identify the type of rails that R5 may use. No other bed rails request were obtained. On 4/25/24 Deficiency was not cleared. On 4/26/24 bed rail request was submitted for resident #6(R6).On 5/7/24 LPA Flores observed full bed rails on R1's bed, resident is not on hospice. Licensee must either replace rails with half bed rails or request an exception for full bed rails to the department. Resident #3's (R3) bed rails were removed. Bed rail physician's request was submitted to the department on 5/1/24 for resident #2 (R2). No bed rail request were obtained for resident #4. Deficiency not cleared. *Civil Penalties were noted for failure to correct.* Type A - 87309(a) Storage Space - On 4/16/24 LPA observed kitchen in unit #2 had cleaning solution in a cabinet without a lock, cabinet under sink located in the hallway had disinfectant spray without a lock, and mirror cabinet in unit #2 and #3 had cleaning powder in a plastic bottle. On 4/25/24 LPA observed detergent in can and half plastic bottle in mirror cabinet in outside sink in unit #2 and can with detergent in mirror cabinet in bathroom of unit #3. On 4/25/24 Deficiency was not cleared. On 5/7/24 LPA toured the facility and observed cleaning supplies and solutions were under locked. Deficiency cleared as of 5/7/24. Type B - 87458(b)(1) Medical Assessment - On 4/18/24 LPA observed Resident #5-#6(R5-R6) did not have a TB clearance on file. On 4/25/24 licensee did not provide a copy of TB test for R5-R6. Deficiency not cleared. On 5/7/24 LPA Flores reviewed TB test for R6. No TB test for R5 was obtained. Deficiency not cleared. Civil Penalties were noted for failure to correct.* Exit interview was conducted with Hongwei He and a copy of this report, civil penalties, and appeal rights were provided.the state’s words, verbatim · CDSS document, May 7, 2024
Apr 30, 2024Facility evaluation reportReport on file

Type of visit: POC

Licensing Program Analyst (LPA) Mary Flores conducted a visit to provide corrected plan of correction (POC) visit version for report provided on visit conducted on 4/25/24. LPA met with Checksim Lim and explained the reason for the visit. On 4/25/24 LPA Flores conducted a plan of correction visit and noted under Type B - 87458(b)(1) Medical Assessment - civil penalties were noted in error. Therefore, LPA is creating today's report to correct that. On 4/16/24 and 4/18/24 LPA noted the following Type A/B deficiencies during the annual visit: Type A - 87307 Personal Accommodations and Services - 1 out of 6 residents bedroom, room #6 is being used by a resident and a staff. On 4/25/24 LPA Flores observed the bed was removed and a chair was provided. Deficiency cleared as of 4/25/24. Type A - 87615(a)(2) Prohibited Health Conditions - On 4/18/24 During file review LPA observed that resident #1_#3(R1 - R3) have a prohibited health condition. On 4/25/24 licensee did not provide a physician's report, order, or letter to clarify R1-R3 prohibited health condition. R1 -R3 were observed at the facility at the time of the visit. Deficiency not cleared.*Civil Penalties will be noted today for failure to correct.* Type A - 87204(a) Limitations-Capacity and Ambulatory Status - On 4/18/24 During file review LPA observed 3 out of 6 residents are bedridden per physician's report. ON 4/25/24 licensee did not provide a physician's report, order, or letter to clarify R1,R2,Resident #4(R4) ambulatory status. R1,R2, R4 were observed at the facility at the time of the visit. Deficiency not cleared. *Civil Penalties will be noted today for failure to correct.* (CONTINUED ON LIC 809C) Type A - 87608(a)(3) Postural Support - On 4/16/24 LPA observed 6 out of 6 residents have bed rails in their beds. On 4/18/24 during file review LPA observed there were no physician's bed rail request on file. On 4/25/24 LPA reviewed a physician's order for R1 which notes full bed rails however R1 is not on hospice and physician' order for R5 does not identify the type of rails that R5 may use. No other bed rails request were obtained. Deficiency not cleared. *Civil Penalties will be noted today for failure to correct.* Type A - 87303(e) (2) Maintenance and Operation - On 4/16/24 LPA tested water temperature in unit #2 tested at 120.9 degrees F., and in unit #3 water temperature tested at 138.2 degrees F. On 4/25/24 LPA Flores tested the water temperature in the bathrooms' in unit #2 and #3 and tested between 107-113.7 degrees F., which is within the required 105-120 degrees F. Deficiency cleared as of 4/25/24. Type A - 87309(a) Storage Space - On 4/16/24 LPA observed kitchen in unit #2 had cleaning solution in a cabinet without a lock, cabinet under sink located in the hallway had disinfectant spray without a lock, and mirror cabinet in unit #2 and #3 had cleaning powder in a plastic bottle. On 4/25/24 LPA observed detergent in can and half plastic bottle in mirror cabinet in outside sink in unit #2 and can with detergent in mirror cabinet in bathroom of unit #3. Deficiency not cleared. *Civil Penalties will be noted today for failure to correct.* Type A - 87355(d)(3) Criminal Record Clearance - On 4/16/24 LPA observed staff #1(S1) working at the facility and upon file review observed S1 did not have a background clearance. On 4/25/24 LPA reviewed Guardian list and Staff #1 is cleared and association as 4/17/24. Deficiency cleared as of 4/25/24. Type A - 87555(b)(26) General Food Services Requirements - On 4/16/24 LPA review each kitchen and garage and did not observed a variety of food supplies sufficient for 6 residents for at least 2 days of perishables and 7 days on non-perishables. On 4/25/24 LPA observed food supplies in each refrigerator sufficient for 2 days of perishables, and 7 days of non-perishables for 6 residents only. Deficiency cleared as of 4/25/24. Type A - 87465(h)(2) Incidental Medical and Dental Care Services - On 4/16/24 LPA observed medication for resident #6 (R6) was observed in the refrigerator accessible to the residents. On 4/25/24 LPA observed combination lock box for medication inside refrigerator. Deficiency cleared as of 4/25/24. (CONTINUED ON LIC 809C) Type B - 87458(b)(1) Medical Assessment - On 4/18/24 LPA observed Resident #5-#6(R5-R6) did not have a TB clearance on file. On 4/25/24 licensee did not provide a copy of TB test for R5-R6. Deficiency not cleared. Type B - 1569.695(d) – Health and Safety Code - On 4/18/24 Emergency Disaster Plan was last reviewed on 8/30/22, plan does not meet the standards of current version LIC 610E(3/19). On 4/25/24 LPA reviewed a copy of LIC 610E(3/19). Deficiency cleared as of 4/25/24. Type B - 87705(c )(5) Care of Person with Dementia - On 4/18/24 LPA observed R6 last physician's report is dated 8/15/20. On 4/25/24 LPA reviewed physician's report for R6 dated 12/7/23. Deficiency cleared as of 4/25/24. Type B - 87303(a) Maintenance and Operation - On 4/16/24 LPAs observed buildup of soap and mold in each shower(3) and kitchen #2. On 4/25/24 LPA observed each shower and kitchen #2 which were observed clear of buildup and clean. Deficiency cleared as of 4/25/24. Type B - 87303 (e)(5) Maintenance and Operation - On 4/16/24 LPA observed that 3 out of 3 showers did not have a skid mat. On 4/25/24 LPA observed a skid mat in each shower. Deficiency cleared as of 4/25/24. Exit interview was conducted and a copy of this report was provided.the state’s words, verbatim · CDSS document, Apr 30, 2024
Apr 25, 2024Facility evaluation reportReport on file

Type of visit: POC

Licensing Program Analyst (LPA) Mary Flores conducted an unannounced plan of correction (POC) visit to follow up on deficiencies noted during annual visit conducted on 4/16/24 and 4/18/24. LPA met with Winnie Tan and explained the reason for the visit. Hongwei He assistant administrator arrived 10 minutes later. On 4/16/24 and 4/18/24 LPA noted the following Type A/B deficiencies during the annual visit: Type A - 87307 Personal Accommodations and Services - 1 out of 6 residents bedroom, room #6 is being used by a resident and a staff. On 4/25/24 LPA Flores observed the bed was removed and a chair was provided. Deficiency cleared as of 4/25/24. Type A - 87615(a)(2) Prohibited Health Conditions - On 4/18/24 During file review LPA observed that resident #1_#3(R1 - R3) have a prohibited health condition. On 4/25/24 licensee did not provide a physician's report, order, or letter to clarify R1-R3 prohibited health condition. R1 -R3 were observed at the facility at the time of the visit. Deficiency not cleared.*Civil Penalties will be noted today for failure to correct.* Type A - 87204(a) Limitations-Capacity and Ambulatory Status - On 4/18/24 During file review LPA observed 3 out of 6 residents are bedridden per physician's report. ON 4/25/24 licensee did not provide a physician's report, order, or letter to clarify R1,R2,Resident #4(R4) ambulatory status. R1,R2, R4 were observed at the facility at the time of the visit. Deficiency not cleared. *Civil Penalties will be noted today for failure to correct.* Type A - 87608(a)(3) Postural Support - On 4/16/24 LPA observed 6 out of 6 residents have bed rails in their beds. On 4/18/24 during file review LPA observed there were no physician's bed rail request on file. On 4/25/24 LPA reviewed a physician's order for R1 which notes full bed rails however R1 is not on hospice and physician' order for R5 does not identify the type of rails that R5 may use. No other bed rails request were obtained. Deficiency not cleared. *Civil Penalties will be noted today for failure to correct.* (CONTINUED ON LIC 809C) Type A - 87303(e) (2) Maintenance and Operation - On 4/16/24 LPA tested water temperature in unit #2 tested at 120.9 degrees F., and in unit #3 water temperature tested at 138.2 degrees F. On 4/25/24 LPA Flores tested the water temperature in the bathrooms' in unit #2 and #3 and tested between 107-113.7 degrees F., which is within the required 105-120 degrees F. Deficiency cleared as of 4/25/24. Type A - 87309(a) Storage Space - On 4/16/24 LPA observed kitchen in unit #2 had cleaning solution in a cabinet without a lock, cabinet under sink located in the hallway had disinfectant spray without a lock, and mirror cabinet in unit #2 and #3 had cleaning powder in a plastic bottle. On 4/25/24 LPA observed detergent in can and half plastic bottle in mirror cabinet in outside sink in unit #2 and can with detergent in mirror cabinet in bathroom of unit #3. Deficiency not cleared. *Civil Penalties will be noted today for failure to correct.* Type A - 87355(d)(3) Criminal Record Clearance - On 4/16/24 LPA observed staff #1(S1) working at the facility and upon file review observed S1 did not have a background clearance. On 4/25/24 LPA reviewed Guardian list and Staff #1 is cleared and association as 4/17/24. Deficiency cleared as of 4/25/24. Type A - 87555(b)(26) General Food Services Requirements - On 4/16/24 LPA review each kitchen and garage and did not observed a variety of food supplies sufficient for 6 residents for at least 2 days of perishables and 7 days on non-perishables. On 4/25/24 LPA observed food supplies in each refrigerator sufficient for 2 days of perishables, and 7 days of non-perishables for 6 residents only. Deficiency cleared as of 4/25/24. Type A - 87465(h)(2) Incidental Medical and Dental Care Services - On 4/16/24 LPA observed medication for resident #6 (R6) was observed in the refrigerator accessible to the residents. On 4/25/24 LPA observed combination lock box for medication inside refrigerator. Deficiency cleared as of 4/25/24. Type B - 87458(b)(1) Medical Assessment - On 4/18/24 LPA observed Resident #5-#6(R5-R6) did not have a TB clearance on file. On 4/25/24 licensee did not provide a copy of TB test for R5-R6. Deficiency not cleared. *Civil Penalties will be noted today for failure to correct.* (CONTINUED ON LIC 809C) Type B - 1569.695(d) – Health and Safety Code - On 4/18/24 Emergency Disaster Plan was last reviewed on 8/30/22, plan does not meet the standards of current version LIC 610E(3/19). On 4/25/24 LPA reviewed a copy of LIC 610E(3/19). Deficiency cleared as of 4/25/24. Type B - 87705(c )(5) Care of Person with Dementia - On 4/18/24 LPA observed R6 last physician's report is dated 8/15/20. On 4/25/24 LPA reviewed physician's report for R6 dated 12/7/23. Deficiency cleared as of 4/25/24. Type B - 87303(a) Maintenance and Operation - On 4/16/24 LPAs observed buildup of soap and mold in each shower(3) and kitchen #2. On 4/25/24 LPA observed each shower and kitchen #2 which were observed clear of buildup and clean. Deficiency cleared as of 4/25/24. Type B - 87303 (e)(5) Maintenance and Operation - On 4/16/24 LPA observed that 3 out of 3 showers did not have a skid mat. On 4/25/24 LPA observed a skid mat in each shower. Deficiency cleared as of 4/25/24.the state’s words, verbatim · CDSS document, Apr 25, 2024
Apr 18, 2024Facility evaluation reportReport on file

Type of visit: Case Management - Annual Continuation

Licensing Program Analyst (LPA) Mary Flores conducted a continue unannounced annual visit at the facility using the inspection CARE tool. LPA met with Linda King and explained the reason for the visit. Assistant Administrator arrived 30 minutes later. During this visit LPA completed the following domains: Infection Control, Operational Requirements, Staffing Personnel Records/Staff Training, Resident Rights/Information, Planned Activities, Resident Records / Incident Reports, Disaster Preparedness, Residents with Special Health Needs. LPA Flores reviewed files for 5 residents, per file review Resident #1-#3(R1-R3) have a prohibited health condition and are not receiving hospice services. Resident #3(R3), R1,and R2 are bedridden per physician's report, facility has a fire clearance for 1 bedridden resident and is currently operating outside their license. R1 and R3 have full bed rails in their beds and are not receiving hospice services. Resident #4-#6(R4-R6) and R2 have half bed rails in their beds and no bed rail physician order/request was observed in their files. R5 and R6 do not have a TB test clearance in their file. R6's last physician report is dated 8/15/20 and has a dementia diagnosis. LPA reviewed 5 staff, facility's Infection Control plan and Emergency Disaster Plan (LIC 610E 10/03) last reviewed on 8/30/22. Last fire drill was conducted on 3/29/24. LPA obtained a copy of Infection Control PLan and Liability Insurance. During initial visit on 4/16/24, LPAs Flores and Gutierrez observed two beds and male's clothes and shoes in room #6 upon asking the reason staff #2(S2) and administrator stated, S2 sleeps in resident's room #6 per family's request. Deficiencies are noted on LIC 809D per Title 22 Regulations. Exit interview was conducted with Hongwei He staff and a copy of this report, LIC 809D, and appeal rights were provided.the state’s words, verbatim · CDSS document, Apr 18, 2024

The state marks this report as 6 pages; the online copy we transcribed has 5. You can request the full file from the county licensing office.

Apr 16, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA)s Mary Flores and Christian Gutierrez conducted an unannounced annual visit at the facility using the inspection CARE tool. LPAs met with Winnie Tan and explained the reason for the visit. Administrator arrived 30 minutes later. The facility is licensed to serve 1 bedridden and 5 non-ambulatory residents age 60 and above, with a hospice waiver for 1. The facility located in a commercial/residential area and consist of three (3) cottage units, each unit consist of a living room, kitchen, a bathroom, and two (2) resident rooms, a front yard, two (2) garage, laundry is located in the garage, and a shed. LPAs toured the facility with Winnie Tan, and Checksim Lim and observed the following: Facility is good repair indoor and outdoor. Food supplies were observed in each unit and no grains, no pastas, no rice, no breads, no fruits were observed, few vegetables and meats were observed. No sufficient food supplies were observed sufficient for at least 2 days of perishables and 7 days of non-perishables. Kitchen in unit #2 (942) floor was observed dirty and cleaning supplies were observed accessible to the residents in a kitchen cabinet, under sink cabinet, and mirror storage. Unit #1(940) was observed with sufficient lighting, furniture, and bedding supplies. Bathroom does not have a skid mat in the shower. Bathroom's shower was observed with soap buildup and no skid mat was observed. Water temperature was tested at 109.4 degrees F. Unit #2(942) was observed with sufficient lighting, furniture, and bedding supplies. Bathroom does not have a skid mat in the shower. Bathroom's shower was observed with soap mildew buildup and no skid mat was observed. Water temperature was tested at 120.9 degrees F. Unit #3(944) was observed with sufficient lighting, furniture, and bedding supplies. Bathroom does not have a skid mat in the shower. Bathroom's shower was observed with soap/mildew buildup and no skid mat was observed. Water temperature was tested at 138.2 degrees F. Medication was observed in the refrigerator accessible to the residents. (CONTINUED ON LIC 809C) LPAs reviewed medication for 5 residents. LPAs reviewed staff roster and staff #1(S1) was observed working on unit #1 and does not have a background clearance, per administrator 4/16/24 was S1's first day working at the facility. During this visit LPAs concluded three CARE tool domains: Physical plant, Food Services, and Incidental Medical. LPA Flores will return at a different time to continue annual visit. Deficiencies were noted on LIC 809D per Title 22 Regulations. Exit interview was conducted with Hongwei He staff and a copy of this report, LIC 809D, and appeal rights were provided.the state’s words, verbatim · CDSS document, Apr 16, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

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