Sunny Hills Villa Elder Care Home

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Ruth Martinez is conducting this unannounced visit for the purpose of completing an annual required inspection. LPA arrived at the facility and was greeted and granted entry by caregiver. LPA met with Delia Gog, Administrator and LPA explained the nature of the visit. There are five residents and there is one resident receiving hospice services currently. LPA accompanied began the tour of the inside and outside of the facility. LPA observed required department postings throughout the facility. Facility stays within the capacity limitations. There is a minimum of one week of non-perishables foods and two days of perishables foods available. There is additional food storage in a spare refrigerator in the garage. The facility is maintained at a comfortable temperature. LPA inspected that medication is centrally stored in a safe locked storage cabinet located in kitchen. LPA reviewed medication and observed medication was labeled and stored inaccessible to residents in care. LPA inspected the bathroom and LPA measured the hot water temperature which measured 105.7 Fahrenheit degrees. All bathrooms observed to have a supply of soap, toilet paper and towels. Bathrooms are equipped with required safety measures such as non-skid mats and grab bars. Lighting is sufficient to ensure safety and comfort. The facility is equipped with sufficient hand hygiene, cleaning, and disinfecting supplies. LPA observed that toxic chemicals, cleaning solutions and disinfectants are stored and locked in a storage cabinet in the garage. The facility has an available clean supply of linens. LPA inspected residents’ bedrooms which has sufficient lighting to ensure the safety and comfort. All bedrooms observed to have all required components. Storage space is provided for residents in their bedroom. Smoke detectors were tested and found to be operational. LPA toured the outside of the facility and observed outdoor passageways are free of Continued on LIC809-C obstructions. LPA observed there are shaded seating areas for residents’ enjoyment. LPA observed a fire extinguisher mounted on the wall of the living room with service date of March 06, 2026. LPA began review of records. LPA reviewed three resident records. All the required documentation was present and current in the residents’ files reviewed. LPA reviewed two employee records. All employees present have a criminal record clearance and are associated to the facility. LPA observed records reviewed have a current First Aid certificate. Based on the observations made during today’s visit, no deficiencies were noted today in the areas inspected per Title 22 Division 6 of the California Code of Regulations. This report was reviewed with the Administrator and a copy of this report was provided to the facility.the state’s words, verbatim · CDSS document, Mar 18, 2026

Allegation investigated: Facility not providing agreed upon services. Staff rough with resident during continence care. Staff are leaving resident in soiled brief for extended period of time.

Licensing Program Analyst (LPA) Ruth Martinez conducted an unannounced visit to the facility to investigation the above identified complaint allegation and deliver findings. LPA Martinez met with Delia Gog, Administrator, and explained the purpose of the visit. During the course of the investigation, interviews were conducted, a tour of the physical plant of the facility was conducted, a review of resident records was completed and copy of pertinent documents obtained. It is alleged that facility not providing agreed upon services. Records review revealed that the admissions agreement for residents (R1) services provided are as follows: basic services which may include but are not limited to care and supervision, food services, helping gain access to supportive devices, assistance with dressing, toileting, bathing, grooming, mobility, medication management, laundry, and providing basic hygiene items. There are no optional services listed. Interview with staff stated that R1 is provided basic Continued on LIC9099-C Unsubstantiated services that are listed in the admissions agreement as well as incontinence care and transferring from bed to wheelchair. When R1 is changed, it needs to be transferred and/or getting up from bed it is done with two person assistance and with the use of a hoyer lift. Interview with R1 stated that staff help them out all the time, get up from bed, come and reposition them and transfer them from the bed to the wheelchair all the time. Staff help them get out of bed all the time because they can’t do it on their own. LPA took a tour of the facility and observed staff assisting residents with getting out of bed. It is alleged that staff are rough with resident during continence care. Interview with staff stated that when R1 is changed during continence care it is done by two persons assist and with the assistance of a hoyer lift. Interview with R1 stated that staff change them when they are soiled and also check on them often to see if they need to be changed. They like the staff here and living here, but wish they could go home. I pay a lot for this place and get good treatment for the price I pay. I have no complaints about how I am treated and I have no concerns to report. Interview with 3 of 3 residents stated that staff is good to them and treat them good, they are not rough with them or treat them bad at all. It is alleged that staff are leaving resident in soiled briefs for extended period of time. Record review reflects on resident appraisal that R1 uses diapers. Interview with staff stated that R1 does not wear briefs but does use diapers and is checked every two hours for a diaper change, for transfers or for getting out of bed. R1’s diaper is changed about 3-4 times a day and whenever R1 indicates that they need a change. R1 at times when soiled request that they wait to be changed but staff let R1 know that they have to be changed because it is not good to be left soiled and then R1 allows them to change the diaper. Interview with R1 stated that they get changed often and when needed by staff. They get help by two staff and they use the hoyer lift to assist them as well. They don’t get left for a long time with my diapers soiled. Staff come to ask them if they are wet and then also check to make sure, they come often to check on me but no they don’t recall them leaving them soiled for a long time. Based on the information mentioned above, the Department is unable to ascertain if the allegations occurred as reported. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violations occurred; therefore, these allegations are deemed Unsubstantiated. An exit interview was conducted with the Administrator and a copy of this LIC9099 report was left at facility.the state’s words, verbatim · CDSS document, Jan 27, 2026 · control 22-AS-20260123120601

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Ruth Martinez is conducting this unannounced visit for the purpose of completing an annual required inspection. LPA arrived at the facility and was greeted and granted entry by caregiver. LPA met with Delia Gog, Administrator and LPA explained the nature of the visit. There are six residents and there are two residents receiving hospice services currently. LPA accompanied began the tour of the inside and outside of the facility. LPA observed required department postings throughout the facility. Facility stays within the capacity limitations. There is a minimum of one week of non-perishables foods and two days of perishables foods available. There is additional food storage in a spare refrigerator in the garage. The facility is maintained at a comfortable temperature. LPA inspected that medication is centrally stored in a safe locked storage cabinet located in kitchen. LPA reviewed medication and observed medication was labeled and stored inaccessible to residents in care. LPA inspected the bathroom and LPA measured the hot water temperature which measured 111.2 Fahrenheit degrees. All bathrooms observed to have a supply of soap, toilet paper and towels. Bathrooms are equipped with required safety measures such as non-skid mats and grab bars. Lighting is sufficient to ensure safety and comfort. The facility is equipped with sufficient hand hygiene, cleaning, and disinfecting supplies. LPA observed that toxic chemicals, cleaning solutions and disinfectants are stored and locked in a storage cabinet in the garage. The facility has an available clean supply of linens. LPA inspected residents’ bedrooms which has sufficient lighting to ensure the safety and comfort. All bedrooms observed to have all required components. Storage space is provided for residents in their bedroom. Smoke detectors were tested and found to be operational. LPA toured the outside of the facility and observed outdoor passageways are free of obstructions. LPA observed there are shaded seating areas for residents’ enjoyment. LPA observed a fire extinguisher mounted on the wall of the living room with service date of March 12, 2025. LPA Continued on LIC809-D began review of records. LPA reviewed three resident records. All the required documentation was present and current in the residents’ files reviewed. LPA reviewed two employee records. All employees present have a criminal record clearance and are associated to the facility. LPA observed records reviewed have a current First Aid certificate. Based on the observations made during today’s visit, no deficiencies were noted today in the areas inspected per Title 22 Division 6 of the California Code of Regulations. This report was reviewed with the Administrator and a copy of this report was provided to the facility.the state’s words, verbatim · CDSS document, Mar 12, 2025

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Ruth Martinez is conducting this unannounced visit for the purpose of completing an annual required inspection. LPA arrived at the facility and was greeted and granted entry by caregiver. LPA met with Delia Gog, Administrator and LPA explained the nature of the visit. There are five residents at the facility and there are two residents receiving hospice services currently. LPA accompanied began the tour of the inside and outside of the facility. LPA observed required department postings throughout the facility. Facility stays within the capacity limitations. There is a minimum of one week of non-perishables foods and two days of perishables foods available. There is additional food storage in a spare refrigerator in the garage. The facility is maintained at a comfortable temperature. LPA inspected that medication is centrally stored in a safe locked storage cabinet located in kitchen. LPA reviewed medication and observed medication was labeled and stored inaccessible to residents in care. LPA inspected the bathroom and LPA measured the hot water temperature which measured 105.2 Fahrenheit degrees. All bathrooms observed to have a supply of soap, toilet paper and towels. Bathrooms are equipped with required safety measures such as non-skid mats and grab bars. Lighting is sufficient to ensure safety and comfort. The facility is equipped with sufficient hand hygiene, cleaning, and disinfecting supplies. LPA observed that toxic chemicals, cleaning solutions and disinfectants are stored and locked in a storage cabinet in the garage. The facility has an available clean supply of linens. LPA inspected residents’ bedrooms which has sufficient lighting to ensure the safety and comfort. All bedrooms observed to have all required components. Storage space is provided for residents in their bedroom. Smoke detectors were tested and found to be operational. LPA toured the outside of the facility and observed outdoor passageways are free of obstructions. LPA observed there are shaded seating areas for residents’ enjoyment. LPA observed a fire extinguisher mounted on the wall of the living room and fire drills are conducted every three months. LPA Continued on LIC809-D began review of records. LPA reviewed five resident records. All the required documentation was present and current in the residents’ files reviewed. LPA reviewed three employee records. All employees present have a criminal record clearance and are associated to the facility. LPA observed records reviewed have a current First Aid certificate. Based on the observations made during today’s visit, no deficiencies were noted today in the areas inspected per Title 22 Division 6 of the California Code of Regulations. This report was reviewed with the Administrator and a copy of this report was provided to the facility.the state’s words, verbatim · CDSS document, Mar 20, 2024