Pacific Shores of Laguna Hills

Type of visit: Required - 1 Year

On June 15, 2026, Licensing Program Analyst (LPA) Garlli Tat conducted an unannounced visit to the facility for the purpose of a required annual inspection. LPA explained the purpose for the visit and was greeted and granted entry by staff on duty. During the visit, staff on duty contacted the facility administrator (AD) Herminia Zuehl about the visit. For this visit, there are two staff members on duty, both of which are background cleared and associated. AD later arrived to assist with the inspection. The PUB475 ‘See Something, Say Something’ poster was observed to be located near the front entrance. LPA observed that Herminia Zuehl has a valid Administrator certificate which expires on August 3, 2027. The facility is a Residential Care facility for the Elderly (RCFE) licensed for six residents, five of which may be non-ambulatory, one of which may be bedridden, and a hospice waiver for five. LPA toured the interior and exterior portions of the facility with AD. For this visit, there are a total of five non-ambulatory residents in care, none of which are on hospice, and one is bedridden. The facility is a two story home. The second story is used for storage and is kept locked at all times. There are a total of five bedrooms, four of which are private resident bedrooms, one is a shared bedroom. LPA toured each bedroom with the AD and observed that bedrooms were provided with furniture in good repair, clean linens, adequate storage space, and free of any hazards. LPA observed the staff room is kept locked and inaccessible to residents in care. Smoke and carbon monoxide detectors as well as auditory exit alarms were tested and operational. There are a total of three bathrooms, two are for residents and one is for staff and residents. Continued on LIC 809-C. Bathrooms were observed to be in good repair, toilets and faucets were operational and showers were equipped with grab bars and non-skid floor mats. Water temperature in the bathrooms were measured to be between 105.6 and 107.9 degrees Fahrenheit. Facility met the minimum two-day perishable and seven-day non-perishable food supplies. Sharp items and knives were locked in the kitchen and inaccessible to residents in care. Fire extinguisher was charged and located in the kitchen. Fire extinguisher was dated and tagged on May 1, 2026. LPA observed all the required postings in the hallway. LPA observed the facility conducted their last emergency disaster drill on April 9, 2026. Facility had back-up emergency food and water supply, located in the garage. LPA observed that the First Aid kit had all the required components. Medications were observed to be locked in a medication cabinet in the hallway, inaccessible to residents in care. Chemicals were observed to be locked underneath the kitchen sink. LPA observed the door leading to the attached two car garage is kept locked and inaccessible to residents in care. The garage is used for storage and laundry. For the exterior portion, LPA observed patio furniture under shading, and the grounds were free of any hazards or obstructions. There are two self-closing gates in the backyard that can be opened in case of an emergency. No bodies of water were observed. During this visit, five resident files and two staff files were reviewed. All staff are background cleared and associated with the facility. LPA reviewed residents’ medication and medication records and three resident interviews were conducted. The facility has valid liability insurance that expires on July 30, 2026. Based on today's observations, there are deficiencies being cited per Title 22 of the California Code of Regulations. A Technical violation was also issued. An exit interview was conducted with the administrator. This report was reviewed with the administrator and a copy was provided at the end of the visit. Appeal Rights were reviewed.the state’s words, verbatim · CDSS document, Jun 15, 2026

The state marks this report as 5 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) William Vanegas conducted an unannounced visit for the purposes of conducting an annual inspection. Upon arrive LPA Vanegas was greeted and granted entry to the facility by Care Giver (CG) Dorlie Gasco. LPA Vanegas explained the purpose for the visit and began a tour of the facility and observed the following. This is a two storied facility with seven bedrooms, two of which are used for staff, and five of which are used for residents. There are three bathrooms, and a two car attached garage, and a large backyard. LPA Vanegas observed the kitchen area to be clean and free of any debris or mildew. LPA Vanegas observed there to be a two day supply of perishable food, and a seven day supply of non-perishable food. LPA Vanegas observed there to be a gas stove, microwave, dishwasher, refrigerator, washer and dryer all to be in good repair and tested operational. LPA Vanegas observed all resident restrooms to be clean and free of any mildew and debris. LPA Vanegas observed toilets and faucets to be operational. LPA observed restrooms to have all required furnishings such as grab bars, slip resistant floor matts, and shower chair. Bathroom water tested between 105.9 and 106.8 degrees. LPA Vanegas observed all resident bedrooms to have all required furnishings such as a bed, chest drawer, lamp, clean linens in good repair; meaning no strains or tares, and enough storage space to store personal belongings. LPA observed there to be no obstructions blocking entry way to the residents rooms. CONTINUED ON LIC809C LPA Vanegas observed all fire extinguishers to be up to date and fully charged, and all smoke and carbon monoxide detectors to be in good repair, and operational. LPA Vanegas observed first aid kit to have all required items such as bandages, first aid manual, tweezers, scissors, and a thermometer. LPA Vanegas toured the outside of the facility and observed there to be a large backyard with a shaded sitting area, there are no obstructions blocking the exit routes, and the backyard is clean and in good repair. The backyard is large enough to participate in outdoor activities upon resident request. LPA Vanegas reviewed five resident files and two staff files. All files (resident and staff) had all required documents and staff annual training was up to date, and documented correctly. LPA Vanegas reviewed medications with AD Herminia "Amy" Zuhel and observed medications to be documented correctly and per LPA Vanegas review medications are being administered per physicians orders. Based on observations made during today's inspection no deficiencies will be issued per title 22 chapter 8 division 6 of the California Code of Regulations. An exit interview was conducted with AD Herminia "Amy" Zuhel and a copy of this report was provided to the facility.the state’s words, verbatim · CDSS document, Jun 18, 2025

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Ruth Martinez is conducting this unannounced visit for the purpose of completing an annual required inspection. LPA arrived at the facility and was greeted and granted entry by staff and LPA explained the nature of the visit. Herminia Zuehl, Administrator arrived shortly after and met with LPA. There are five residents at the facility and there are three residents receiving hospice services currently. LPA accompanied with caregiver began the tour of the inside and outside of the facility. LPA observed required department postings throughout the facility. Facility stays within the capacity limitations. There is a minimum of one week of non-perishables foods and two days of perishables foods available. There is additional food storage in a freezer located in the garage. The facility is maintained at a comfortable temperature. LPA inspected that medication is centrally stored in a safe locked storage closet located in bedroom hallway. LPA reviewed medication and observed medication was labeled and stored inaccessible to residents in care. LPA inspected the bathroom and LPA measured the hot water temperature which measured 105.7 Fahrenheit degrees. All bathrooms observed to have a supply of soap, toilet paper and towels. Bathrooms are equipped with required safety measures such as non-skid mats and grab bars. Lighting is sufficient to ensure safety and comfort. The facility is equipped with sufficient hand hygiene, cleaning, and disinfecting supplies. LPA observed that toxic chemicals, cleaning solutions and disinfectants are stored locked underneath kitchen sink and locked storage cabinet in the garage. The facility has an available clean supply of linens. LPA inspected residents’ bedrooms which has sufficient lighting to ensure the safety and comfort. All bedrooms observed to have all required components. Storage space is provided for residents in their bedroom. Smoke detectors were tested and found to be operational. LPA toured the outside of the facility and observed outdoor passageways are free of obstructions. LPA observed there are Continue LIC809-C several shaded seating areas for residents’ enjoyment. LPA observed a fire extinguisher with service date of April 4, 2024, in kitchen. Fire drills are conducted every three months and LPA verified last drill was conducted on January 27, 2024. LPA began review of records. LPA reviewed three resident records. All the required documentation was present and current in the residents’ files reviewed. LPA reviewed two employee records. All employees present have a criminal record clearance and are associated to the facility. LPA observed records reviewed have a current First Aid certificate. LPA as a reminder provided annual fee dues information. Based on the observations made during today’s visit, no deficiencies were noted today in the areas inspected per Title 22 Division 6 of the California Code of Regulations. This report was reviewed with the Administrator and a copy of this report was provided to the facility.the state’s words, verbatim · CDSS document, Jun 17, 2024