Sequoias-portola Valley, The is a continuing-care retirement community in Portola Valley, San Mateo County, California — state license #410500567, licensed for 328 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated November 21, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2023, the state has visited this home 7 times and filed 7 documents. The most recent is a facility evaluation report, dated November 21, 2025.
The state's published file for this home includes 1 document with transcribed findings, dated October 6, 2023. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Nov 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 20, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 1, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 7, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 25, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 16, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 6, 2023Substantiated
Allegation investigated: Facility is not accepting resident back after discharge from a skilled nursing unit
On this day Licensing Program Analysts (LPA) Jaime Vado and John Calandra conducted an unannounced complaint investigation visit to deliver the findings regarding the allegation received. LPA met with Resident Services Director Pam Marron and explained the purpose of today's visit. During the course of the investigation interviews were conducted with the faciilty, the resident, the complainant, and other outside agencies. Interdepartmental agencies also assisted in the investigation in order to reach a finding. The resident was seeking placement back into an independent living unit. Per facility assessments and policy he is not able to return to independent living due to ambulatory status. The resident has been in the facility's SNF for several months. The facility has not complied with the transfer process required by health and safety code as outlined. The facility has not followed the transfer process as indicated in health and safety code. Per the records reviewed and recommendatiothe state’s words, verbatim · CDSS document, Oct 6, 2023 · control 14-AS-20230316122510
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Is Sequoias-portola Valley, The licensed?
Yes — Sequoias-portola Valley, The is a licensed continuing-care retirement community in Portola Valley (San Mateo County): California license #410500567, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 328 residents. State records list 7 inspection and complaint documents since 2023; the most recent, a facility evaluation report dated November 21, 2025, appears in the inspection record on this page.
Can Sequoias-portola Valley, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Sequoias-portola Valley, The with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE 60 & OVER. 119 MAYBE NON-AMBULATORY. LICENSE SUBJECT TO THE TERMS & CONDITIONS OF THE HOSPICE WAIVER FOR 15 RESIDENTS.
How much does Sequoias-portola Valley, The cost?
California's public licensing record does not include Sequoias-portola Valley, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Mateo County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Sequoias-portola Valley, The accept Medi-Cal or the Assisted Living Waiver?
Sequoias-portola Valley, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
300 of 328 beds occupied (91%) when the state visited on October 6, 2023. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Sequoias-portola Valley, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 7 state visits and 7 dated documents since 2023 for Sequoias-portola Valley, The; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated October 6, 2023, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 7 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Sequoias-portola Valley, The?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Sequoia Living, Inc., who operates 3 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(650) 851-1501Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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