Palm Villas

Type of visit: Required - 1 Year

On 4/14/2026, Licensing Program Analyst(LPA) John Calandra arrived at the facility at 9:40 AM to conduct the Annual 1-year required inspection. LPA Calandra was greeted by Nora Saavedra, Administrator and explained the purpose of the visit. LPA toured the physical plant. This is a 1-story building with 30 bedrooms and 30 bathrooms, a living room, dining room, kitchen, and outdoor space/backyard. All bedrooms had the required furniture and sufficient lighting. No accessible bodies of water or hazards were observed in hallways or the backyard. The facility's fire alarms and Carbon Monoxide detector were observed to be in working order. The facility's fire extinguishers were observed to be fully charged. The facility had the required 7 days of non perishables and 2 days of perishables on site. No food was expired. The facility was maintained at a comfortable temperature of 70 degrees Fahrenheit. The facility's hot water was measured between the required 105-120 degrees Fahrenheit. The facility's first aid kit was observed to have all of the required items. All sharp objects, poisons, and detergents were observed to be locked and in-accessible to persons in care. LPAs reviewed 5 resident records and 6 staff files. All were observed to be complete. This facility does not handle cash for residents. A review of Centrally stored medications indicated that medications for residents were properly labeled with instructions on dosage and times of day and matched the Centrally Stored Medication records kept at the facility. LPA Calandra received the following documents while at the facility: -Administrator Certificate -LIC 500 No deficiencies cited during today's visit. An exit interview was conducted. A copy of this report was provided to the facility representative.the state’s words, verbatim · CDSS document, Apr 14, 2026

Type of visit: Required - 1 Year

On 3/13/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility at 9:40 AM to conduct the Annual 1-year required inspection. LPA Calandra was greeted by Nora Saavedra, Administrator and explained the purpose of the visit. LPA toured the physical plant. This is a 1-story building with 30 bedrooms and 30 bathrooms, a living room, dining room, kitchen, and outdoor space/backyard. All bedrooms had the required furniture and sufficient lighting. No accessible bodies of water or hazards were observed in hallways or the backyard. The facility's fire alarms and Carbon Monoxide detector were observed to be in working order. The facility's first aid kit was observed to have all required items. The facility had the required 7 days of non perishables and 2 days of perishables on site. No food was expired. The facility was maintained at a comfortable temperature of 70 degrees Fahrenheit. The facility's hot water was measured between the required 105-120 degrees Fahrenheit. The facility's fire extinguishers were last serviced on 4/8/2024. All sharp objects, poisons, and detergents were observed to be locked and in-accessible to persons in care. LPAs reviewed 5 resident records and 6 staff files. All were observed to be complete. This facility does not handle cash for residents. A review of Centrally stored medications indicated that medications for residents were properly labeled with instructions on dosage and times of day and matched the Centrally Stored Medication records kept at the facility. LPA Calandra received the following documents while at the facility: -Administrator Certificates -LIC 500 LPA Calandra requested the following documents be sent to the Department by 3/21/2025: -Transportation Procedures -LIC 308: Designation of Facility Responsibility -LIC 400 No deficiencies were cited during today's visit. An exit interview was conducted. This report was reviewed with Nora Saavedra, Administrator and a copy of the report left at the facility.the state’s words, verbatim · CDSS document, Mar 13, 2025

Type of visit: Required - 1 Year

On this day, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced required 1 year annual inspection. LPA met with resident services director Nora Saavedra who also holds a valid administrator certificate. The administrator Garry Sneper is not present on this day. LPA met with Nora and explained the purpose of today's visit. LPA was allowed entry into the facility that is licensed to serve 42 residents all of whom may be non-ambulatory. Annual Fees are current. The physical plant was toured inside and outside to ensure the safety of the residents. During today's visit LPA observed two group activities taking place in separate community rooms in the facility. LPA observed the facility kitchen which is locked from resident access. Knives are stored within the kitchen behind closed door. Perishable and non-perishable food items are observed as in place. LPA observed the the medication room is behind a counter in the front of the facility and has a lockable door. Resident medications are in place and current. The first aid kit is maintained in the medication room and is complete with required items. LPA observed a pull alarm fire system, fire extinguishers through out the facility inspected 04/08/24, smoke detector/carbon monoxide detectors, fire sprinklers through out, and central heating in the facility as in place. PPE and additional food supplies are observed on the second floor of the facility. Laundry room is also observed on the second floor as fully operational. Emergency exit routes are observed inside and outside to be free and clear of obstructions. Resident rooms were observed at random and all contained the required furniture as outlined in regulations. Water temperature is tested at 108F in resident room bathroom at the rear of the facility. The facility does not handle resident money. Liability insurance is observed as in place and current. Current administrator certificate for Garry Sneper is current expiring on 07/15/2024. Nora's expiration date for certificate expired as 03/17/2024 and is currently pending renewal as all items have been sent in for renewal. Per the California Code of Regulations, Title 22, Division 6, Chapter 6, no deficiencies observed or cited. Report reviewed with Nora Saavedra.the state’s words, verbatim · CDSS document, Apr 16, 2024

Allegation investigated: - Resident sustained multiple falls while in care - Insufficient staffing during the evening hours for the residents

On this day, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit in order to deliver findings regarding the allegations received. LPA met with resident services director Nora Saavedra and explained the purpose of today's visit. During the investigation LPA conducted interviews and reviewed documents regarding R1. Incident reports are received documenting the falls. The facility does not have one on one care unless the responsible party agrees to pay for that additional care from an outside agency. This was not initiated by the responsible parties. The facility attempted to work with the family in order to increase supervision but the falls kept occurring naturally. Night staffing in place according to staffing schedule received. These allegations are unsubstantiated. Based on these observations, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are unsubstantiated at this time. Report is reviewed with Nora. A copy is provided on this day. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 31, 2023 · control 14-AS-20230227163514

The state marks this report as 3 pages; the online copy we transcribed has 1. You can request the full file from the county licensing office.

Type of visit: Required - 1 Year

On this day, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced required 1 year annual inspection. LPA met with resident services director Nora Saavedra who also holds a valid administrator certificate. The administrator Garry Sneper is not present on this day. LPA met with Nora and explained the purpose of today's visit. LPA was allowed entry into the facility that is licensed to serve 49 residents all of whom may be non-ambulatory. Annual Fees are current. The physical plant was toured inside and outside to ensure the safety of the residents. LPA observed the facility kitchen which is locked from resident access. Knives are stored within the kitchen behind closed door. Perishable and non-perishable food items are observed as in place. LPA observed the the medication room is behind a counter and has a lockable door. Resident medications are in place and current. The first aid kit is maintained in the medication room and is complete with required items. LPA observed a pull alarm fire system, fire extinguishers through out the facility inspected 02/23/23, smoke detector/carbon monoxide detectors, fire sprinklers through out, and central heating in the facility as in place. PPE and additional food supplies are observed on the second floor of the facility. Laundry room is also observed on the second floor as fully operational. Emergency exit routes are observed inside and outside to be free and clear of obstructions. LPA reviewed resident files and staff files which are all current. The facility does not handle resident money. Liability insurance is observed as in place and current. Current administrator certificate shows as pending renewal as of 06/05/2023. Upon a file review the following items are requested to be submitted by 11/07/2023: - Infection Control Plan (LIC9282) - Designation of Facility Responsibility (LIC308) - Personnel Report (LIC500) to include the Administrator presence in the facility - Updated administrator Certificate - Emergency Disaster Plan (LIC610E) - Copy of certificate of liability insurance Per the California Code of Regulations, Title 22, Division 6, Chapter 6, no deficiencies observed or cited. Report reviewed with Nora Saavedra.the state’s words, verbatim · CDSS document, Oct 31, 2023