Providence Place is a residential care home for the elderly (RCFE) in San Francisco, San Francisco County, California — state license #385600019, licensed for 34 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 6 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated March 25, 2026 — published below in full, verbatim and unscored.

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Providence Place

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Residential care home for the elderly (RCFE) · Mid-size home, 34 residents · San Francisco, CA · San Francisco County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #385600019, held since 2000 · read from the California state record on August 2, 2026 ·See on State Site →
2456 Geary Blvd. · San Francisco, San Francisco County
Phone
(415) 359-9700
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryVerified in record
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. BEDRIDDEN AND NON-AMBULATORY SHALL BE ON THE GARDEN, 1ST AND 2ND FLOORS. AMBULATORY ONLY ARE PERMITTED ON THE THIRD FLOOR. LICENSE IS SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER FOR UP TO 4 RESIDENTS.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 7 times and filed 6 documents. The most recent — a complaint investigation report on March 25, 2026 — closed with the state’s outcome word: “Substantiated.”

Most recent state visit
March 25, 2026
Occupancy at that visit
33 of 34 beds

The state's published file for this home includes 2 documents with transcribed findings, dated August 23, 2021 to March 25, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 3 of 6 documentsFull record on the state’s site →
20261 state visit · 1 document
Mar 25, 2026Complaint investigation reportSubstantiated

Allegation investigated: Facility staff worked without a criminal record clearance

On 3/25/2026, LPA Grace Donato made an unannounced complaint investigation visit to the facility. LPA met with Health & Wellness Director (HWD) Catherine Aquino. LPA explained the purpose of the visit. For the allegation of facility staff worked without a criminal record clearance, Reporting Party (RP) reported that RP did not obtain a criminal record clearance prior to working with residents. During the investigation the HWD admitted to having a staff worked at the facility with no fingerprint clearance. An immediate civil penalty of $500 was assessed due to a staff member not having a fingerprint clearance. Deficiencies are cited under the California Code of Regulations. Failure to correct the deficiencies by the POC due date may result in Civil Penalties. A copy of this report along with Appeal Rights were provided. Substantiatedthe state’s words, verbatim · CDSS document, Mar 25, 2026 · control 14-AS-20260320092212
20251 state visit · 1 document
Aug 27, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Aug 8, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 1
Type B citations0typical 1
Substantiated complaints1typical 2
Total complaints2typical 7
State visits on file7typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2000.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261112025110202411020221102021220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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≈ $6,000–$9,000 /mo
our estimate — San Francisco County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (415) 359-9700

Is Providence Place licensed?

Yes — Providence Place is a licensed residential care home for the elderly (RCFE) in San Francisco (San Francisco County): California license #385600019, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 34 residents. State records list 6 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated March 25, 2026, was marked “Substantiated” by the state.

Can Providence Place care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Providence Place with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. BEDRIDDEN AND NON-AMBULATORY SHALL BE ON THE GARDEN, 1ST AND 2ND FLOORS. AMBULATORY ONLY ARE PERMITTED ON THE THIRD FLOOR. LICENSE IS SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER FOR UP TO 4 RESIDENTS.

How much does Providence Place cost?

California's public licensing record does not include Providence Place's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Francisco County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Providence Place accept Medi-Cal or the Assisted Living Waiver?

Providence Place is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

33 of 34 beds occupied (97%) when the state visited on March 25, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Providence Place?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 7 state visits and 6 dated documents since 2021 for Providence Place; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 25, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff worked without a criminal record clearance
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 3/25/2026, LPA Grace Donato made an unannounced complaint investigation visit to the facility. LPA met with Health & Wellness Director (HWD) Catherine Aquino. LPA explained the purpose of the visit. For the allegation of facility staff worked without a criminal record clearance, Reporting Party (RP) reported that RP did not obtain a criminal record clearance prior to working with residents. During the investigation the HWD admitted to having a staff worked at the facility with no fingerprint clearance. An immediate civil penalty of $500 was assessed due to a staff member not having a fingerprint clearance. Deficiencies are cited under the California Code of Regulations. Failure to correct the deficiencies by the POC due date may result in Civil Penalties. A copy of this report along with Appeal Rights were provided. Substantiated— CDSS inspection report, March 25, 2026 · control 14-AS-20260320092212

2021

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not assisting resident with incontinence. Staff are not assisting resident with hygiene. Staff left resident in bed with no clothing. Staff are not allowing family member to take resident on outing. Staff are restricting family visits to resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 8/23/21, Licensing Program Analyst (LPA) Murial Han conducted an unannounced complaint inspection to deliver the findings. LPA met with caregiver, Yvette Arevalo and explained the purpose of the visit. Regarding to staff are not assisting resident with incontinence, staff are not assisting resident with hygiene and staff left resident in bed with no clothing, during LPA's visit on 7/14/2021, LPA observed resident in bed appeared to be calm and comfortable, the linen was cleaned, there was no scent of odor coming from the resident and from the room, the resident was neatly dressed, and hair was cobmbed. LPA interviewed the Health and Wellness Director and the staff members and they denied the allegations. They stated that incontinence care is being provided every 2 hours or as needed and they have never left the resident in bed with no clothes on. When it comes to resident's hygiene, they stated that those tasks are being performed daily such as providing showers, brushing teeth, was— CDSS inspection report, August 23, 2021 · control 14-AS-20210707083128

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 7 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
1
typical for this size: 2
Total complaints
2
typical for this size: 7
State visits on file
7
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

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(415) 359-9700
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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