Eleonor's Place 2 is a residential care home for the elderly (RCFE) in Mission Viejo, Orange County, California — state license #306005866, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 7 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated March 4, 2026 — published below in full, verbatim and unscored.

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Eleonor's Place 2

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Mission Viejo, CA · Orange County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #306005866, held since 2020 · read from the California state record on August 2, 2026 ·See on State Site →
24772 Argus Drive · Mission Viejo, Orange County
Phone
(949) 547-5377
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 6 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY. HOSPICE WAIVER FOR 6.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 8 times and filed 7 documents. The most recent is a facility evaluation report, dated March 4, 2026.

Most recent state visit
March 4, 2026
Occupancy at the March 7, 2024 visit
6 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated March 16, 2023 to March 7, 2024. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 3 of 7 documentsFull record on the state’s site →
20261 state visit · 1 document
Mar 4, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20242 state visits · 2 documents
Nov 20, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 7, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are using video surveillance without appropriate authorization Staff do not maintain facility in good repair

On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of conducting the initial investigation into the two allegations listed above. LPA was greeted and granted entry by caregiving staff after introducing himself and stating the purpose of the visit. Administrators Mark Cruz and Eleonor Avendano were notified of the visit by telephone and arrived later to assist. Administrators were provided with the allegations upon their arrival. LPA requested, obtained and reviewed resident records for the six individuals currently in care at the facility. LPA accompanied by administrators then conducted a tour of the physical plant. CONTINUED ON FORM LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 7, 2024 · control 22-AS-20240301105410
Beside homes the same size
Type A citations0typical 0
Type B citations1typical 0
Substantiated complaints1typical 0
Total complaints2typical 0
State visits on file8typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2020.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102024220202311120222202021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — Orange County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Cost range look wrong? Report it — free →Medi-Cal waiver fact wrong? Report it — free →

Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2023 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (949) 547-5377

Is Eleonor's Place 2 licensed?

Yes — Eleonor's Place 2 is a licensed residential care home for the elderly (RCFE) in Mission Viejo (Orange County): California license #306005866, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 7 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated March 4, 2026, appears in the inspection record on this page.

Can Eleonor's Place 2 care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Eleonor's Place 2 with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY. HOSPICE WAIVER FOR 6.

How much does Eleonor's Place 2 cost?

California's public licensing record does not include Eleonor's Place 2's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Eleonor's Place 2 accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Eleonor's Place 2 through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Orange County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on March 7, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Eleonor's Place 2?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 8 state visits and 7 dated documents since 2021 for Eleonor's Place 2; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 7, 2024, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are using video surveillance without appropriate authorization Staff do not maintain facility in good repair
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of conducting the initial investigation into the two allegations listed above. LPA was greeted and granted entry by caregiving staff after introducing himself and stating the purpose of the visit. Administrators Mark Cruz and Eleonor Avendano were notified of the visit by telephone and arrived later to assist. Administrators were provided with the allegations upon their arrival. LPA requested, obtained and reviewed resident records for the six individuals currently in care at the facility. LPA accompanied by administrators then conducted a tour of the physical plant. CONTINUED ON FORM LIC9099-C UnsubstantiatedCDSS inspection report, March 7, 2024 · control 22-AS-20240301105410

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are prohibiting resident from having visitors.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On this day Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to conduct a complaint investigation. LPA was greeted and granted entry into the facility by Vangie Pablo, caregiver and explained the reason for the visit. Administrator Mark Cruz arrived shortly after. The department received a complaint on 02/23/2023 and the initial visit was conducted on 03/02/2023 by LPA Kimberly Lyman. LPA Lyman interviewed Administrators Mark Cruz and Eleanor Avenado and obtained copies of physician's report, emergency contact information and medication administration records for Resident 1 (R1). Regarding the allegation staff are prohibiting resident from having visitors, the investigation revealed the following: It was reported by witnesses that R1 was not allowed visitations by the facility due to family not wanting a particular visitor to have access to R1. Based on interviews with Administrators Mark and Eleanor they have not allowed R1's visitor to enter the facility dueCDSS inspection report, March 16, 2023 · control 22-AS-20230223080804

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
8
typical for this size: 6
See the full inspection record on the state's site →

Who runs Eleonor's Place 2?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Eleonors Place, Inc., who operates 3 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(949) 547-5377
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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