We Care Senior Living

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Alvaro Ramirez, Jr. conducted an unannounced visit for the Required 1 Year Inspection. LPA explained the purpose of today’s visit, and was greeted and granted entry by Caregiver Marivic Pingol. Administrator (AD) Cherryl Sansano arrived shortly after. For today’s visit, LPA observed a total of three residents in care and two staff members on duty. LPA observed the facility AD certificate for AD Sansano which expires on June 19, 2027. LPA observed that the PUB475 "See Something, Say Something" poster was posted by the entryway. LPA Ramirez toured the interior and exterior portions of the facility with AD Sansano. The facility is a two-story home and is licensed for six non-ambulatory residents, of which one may be bedridden in bedroom #3. The facility has a has a Hospice waiver for four. There are a total of six bedrooms. On the first floor, there are a total of four resident bedrooms, of which two are private resident bedrooms, and two are shared resident bedrooms. On the second floor, there are two bedrooms and one bathroom, of which is only designated for staff use. LPA Ramirez toured each bedroom in the facility and observed that bedrooms were provided with furniture in good repair, clean linens, adequate storage space, and kept free of tripping hazards. LPA observed additional linens to be stored in a hallway closet. Smoke and carbon monoxide detector and auditory exit alarms were tested and operational. There are a total of three bathrooms. Bathrooms were observed to be in good repair, toilets were operational, and grab bars and non-skid floor mats were provided. Water temperature tested 115.1 degrees Fahrenheit. Facility met the minimum two-day perishable and seven-day non-perishable food supplies. Sharp items and knives were locked and inaccessible to residents in care. Fire extinguishers were charged and located by the dining room. The fire extinguishers were last service on July 2026. CONTINUED ON LIC809-C... LPA Ramirez observed the emergency disaster and evacuation plan, which is located by the entryway. Licensee was advised to use the updated Emergency Distaste Plan (LIC610E) version dated December 2025. Facility had back-up emergency food and water supply located in the garage. LPA observed that the First Aid Kit had all the required components. LPA observed that medications and toxins were locked and inaccessible to residents in care. The medications are locked in a closet in the garage. For the exterior portion, LPA Ramirez observed a shaded area, patio furniture, and the grounds were free of any hazards. There is one gate in the backyard, which is both self-closing and self-latching. No bodies of water were observed. LPA reviewed three resident files and two staff files. LPA observed that the staff training and First Aid certificates are up to date. LPA observed that the Resident Appraisals are being updated yearly. LPA interviewed residents and staff present. For today's visit no deficiencies were issued per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted with AD Sansano. A copy of this report was provided at the time of exitthe state’s words, verbatim · CDSS document, Sep 28, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Celine Rodriguez conducted an unannounced required visit to the facility for the purpose of conducting the required annual inspection. LPA Rodriguez explained reason for visit and was greeted and granted entry by staff on duty. During the visit, staff on duty contacted facility administrator (AD) Cherryl Sansano about visit. For this visit, there are 3 staff members on duty, of which are background cleared and associated. The PUB475 "See Something, Say Something" poster was observed to be located at the entrance of the facility. Per CDSS administrators certification website, the administrator's certificate for Cherryl Sansano renewal application has been received as of 8/23/2025 and is still pending. LPA toured the interior and exterior portions of the facility with AD Sansano. The facility is a two-level structure and is licensed for 6 residents, of which 6 may be non-ambulatory, 1 may be bedridden (to only be located in bedroom #3) and 4 may be on hospice. For this visit, there are a total of 6 residents in care, of which 1 is on hospice. On the first floor, there are a total of 4 resident bedrooms, of which 2 are private resident rooms, and 2 are shared resident rooms. LPA toured each bedroom in the facility and observed that bedrooms were provided with furniture in good repair, clean linens, adequate storage space, and kept free of tripping hazards. Smoke and carbon monoxide detector and auditory exit alarms were tested and operational. On the first floor, there are a total of 2 restrooms designated for resident use. Restrooms were observed to be in good repair, toilets were operational, and grab bars and non-skid floor mats were provided. On the second floor, there are 2 bedrooms and 1 bathroom, of which is only designated for staff use. LPA observed that there are no residents or resident belongings residing on the second floor. Water temperature in restrooms were measured to be at 114.9 degrees Fahrenheit. Facility met the minimum two-day perishable and seven-day non-perishable food supplies. Sharp items and knives were locked and inaccessible to residents in care. Fire extinguisher was charged, mounted and located in the kitchen. Fire extinguishers were dated and tagged for the date of 2025. LPA observed the emergency disaster and evacuation plan, which is posted in the hallway. Facility had back-up emergency food and water supply, located in the garage. LPA also observed that the garage is used as a lounge, of which is only designated for staff use. LPA observed that First Aid Kit had all the required components. Medications and toxins were also observed to be locked and inaccessible to residents in care. For the exterior portion, LPA observed patio furniture under shading, and the grounds were free of any hazards. There are 2 gates in the backyard, which were self-closing and self-latching. No bodies of water were observed. For today's visit no deficiencies were issued per Title 22 Division 6 of the California Code of Regulations. No citations were issued. An exit interview was conducted with AD Sansano. A copy of this report was provided and explained.the state’s words, verbatim · CDSS document, Sep 9, 2025

Type of visit: Required - 1 Year

Licensing Program Analysts (LPAs) Kevin Saborit-Guasch and William Vanegas made an unannounced visit for the purpose of conducting a Required/Annual Inspection. LPA was greeted and granted entry by Individual Benidict Estrella. LPA met with Administrator (AD) Cherryl Sansano and explained the purpose of the inspection. LPA reviewed list of Guardian roster for facility and all staff members present were listed and background cleared. During the inspection, LPA and AD conducted a tour of the inside and outside of the facility, common areas, resident rooms, kitchen, garage and observed the following: This is a two-story home with the upstairs area only used by live in staff and is inaccessible to residents. The home has four resident bedrooms, two shared and two private with two staff bedrooms located on the second level. The home has two bathrooms, one shared and one within a shared room. The home has an attached two-car garage. All resident bedrooms had the required furnishings. LPA observed all resident beds had linens and blankets. LPA observed all windows were screened. The backyard has a shaded sitting area. LPA observed residents watching television in the living room and resting in their respective bedrooms. Bathrooms were observed to be free of debris and mildew, faucets and toilets were operational. Water temperature tested at 115.0 degrees Fahrenheit. LPA observed the facility has a 2-day supply of perishables and a 7-day supply of non-perishable food as required by regulations. Smoke detectors and carbon monoxide detectors tested operational. Fire extinguisher was observed to be fully charged with up-to-date maintenance. Gas stove, microwave, washer, and dryer appear to be operable. Toxic chemicals, cleaning solutions, and disinfectants were observed to be inaccessible to residents in the bathroom and laundry room. Medication cabinet was observed to be locked; however, medication is being pre-poured into a plastic weekly medication organizer and in cups for each resident; a Deficiency was cited on this date on the attached form LIC809-D CONTINUED ON FORM LIC809-C CONTINUED FROM FORM LIC809 LPAs reviewed five resident files and three staff files. One out of the three staff files was observed not consisting of required staff documents such as TB test, Personnel record, CPR training, and 20 hours of required training. LPAs provided a Technical Advisory Note for the staff record not being present in the facility at the time of the visit. AD advised that she has the staff members files, but at another facility. Three of three resident files were complete and consisted of all required documentation for residents residing in the facility. LPAs interviewed one resident and one staff member. Based on the observations made during today’s inspection, two type B deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations as well as two Technical Violation and three Technical Advisory Notes. An exit interview was conducted, and a copy of this report and appeal rights was left at the facility.the state’s words, verbatim · CDSS document, Sep 19, 2024

The state marks this report as 8 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

Allegation investigated: Facility failed to issue a refund

Licensing Program Analyst (LPA) Celine De Perio conducted an unannounced 10-day visit to the facility for the complaint received on 11/06/2023, and to deliver the findings. LPA De Perio explained the purpose of today's visit, was greeted, and granted entry by staff on duty, and met with facility administrator (AD) Cherryl Sansano. During the investigation, LPA De Perio toured the physical plant of the facility, conducted interviews, and requested copies of pertinent records reviewed. It was alleged that facility failed to issue a refund. On November 1, 2023, AD sent a refunded check with the amount of $1,693.55, after the resident (R1) passed away on October 13, 2023. It was revealed in the interviews conducted with staff that from October 13, 2023, to October 17, 2023, the hospice bed in R1’s room was still present, and that hospice had picked it up on October 17, 2023. Unsubstantiated LPA contacted Valley Oaks hospice agency, who stated that an agreement was made between R1’s family and hospice, that hospice would reimburse R1’s family for the dates of October 16, 2023 and October 17, 2023 due to not picking up the hospital bed, hoyer lift, oxygen and side table which was provided by hospice, from October 13, 2023 to October 17, 2023. It was verified by hospice that a reimbursement check for the amount of $350.00 was mailed to R1’s family on November 14, 2023. Based on LPA’s interviews which were conducted, review of documents obtained, and observations, LPA is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed UNSUBSTANTIATED. An exit interview was conducted with AD Sansano. A copy of this report was explained and provided.the state’s words, verbatim · CDSS document, Nov 15, 2023 · control 22-AS-20231106105621