Pacific Sun Senior Care is a residential care home for the elderly (RCFE) in Mission Viejo, Orange County, California — state license #306005647, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated February 24, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 9 times and filed 9 documents. The most recent — a complaint investigation report on February 24, 2026 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 1 document with transcribed findings, dated February 24, 2026. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Feb 24, 2026Substantiated
Allegation investigated: Due to lack of care and supervision Resident eloped out of facility
Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct the required 10-day visit to begin the investigation into the allegation listed above. LPA met with Office Administrator Marla Punzalan and explained the reason for the visit. The investigation into the allegation revealed the following. It was reported that on February 23, 2026, Resident 1 (R1) eloped from the facility around 4:30 am. LPA interviewed R1, R1 did not remember the incident and did not know the date, time or where they were. LPA interviewed Staff 1 (S1). S1 reported that around 4:30 am they heard the doorbell and a person (Witness 1, W1) was with R1 and reported they needed to go back inside. W1 reported they were walking their dog in the morning and came across R1 standing in front the facility on the steps next to the garage leading to the sidewalk. W1 reported that R1 looked distressed and appeared lost so they took them to the front door of the facility and staff let them in. S1 repothe state’s words, verbatim · CDSS document, Feb 24, 2026 · control 22-AS-20260223142018
Nov 12, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 31, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 13, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 31, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 31, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Pacific Sun Senior Care licensed?
Yes — Pacific Sun Senior Care is a licensed residential care home for the elderly (RCFE) in Mission Viejo (Orange County): California license #306005647, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated February 24, 2026, was marked “Substantiated” by the state.
Can Pacific Sun Senior Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Pacific Sun Senior Care with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. ROOMS 1,3,4,5 AND 6 APPROVED FOR NON-AMBULATORY. ROOM 2 APPROVED FOR BEDRIDDEN. HOSPICE WAIVER FOR 4.
How much does Pacific Sun Senior Care cost?
California's public licensing record does not include Pacific Sun Senior Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Pacific Sun Senior Care accept Medi-Cal or the Assisted Living Waiver?
Pacific Sun Senior Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
3 of 6 beds occupied (50%) when the state visited on February 24, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Pacific Sun Senior Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 9 dated documents since 2021 for Pacific Sun Senior Care; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated February 24, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
You can call them yourself, anytime — you never have to go through us.
(949) 600-5346Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Pacific Sun Senior Care? Claim this listing — free — add photos, activities, languages, and today’s availability.