Orange County Care Home Ii is a residential care home for the elderly (RCFE) in Mission Viejo, Orange County, California — state license #306005385, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 13 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated January 15, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 19 times and filed 13 documents. The most recent — a complaint investigation report on January 15, 2026 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 6 documents with transcribed findings, dated December 28, 2023 to January 15, 2026. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (4), “Unfounded” (1), “Unsubstantiated” (1). 6 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jan 15, 2026Substantiated
Allegation investigated: Facility did not give proper notification of eviction
On this day, Licensing Program Analyst made an unannounced visit to the facility for the purpose of following up on the investigation of the three allegations listed above as well as to deliver findings to the facility. LPA was greeted and granted entry by administrator Faith Rasouli after stating the purpose of the visit. Allegations under review were listed during the visit. An initial complaint investigation visit was conducted by licensing staff on October 14, 2025. During the visit, LPA Rodriguez toured the physical plant of the facility, conducted interviews, and requested copies of pertinent records reviewed. Additional witness interviews conducted during the investigation. During the present visit, LPA conducted a tour of the physical plant and reviewed resident records for six currently admitted individuals. CONTINUED ON FORM LIC9099-C Substantiatedthe state’s words, verbatim · CDSS document, Jan 15, 2026 · control 22-AS-20251013161555
Jan 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 25, 2025Substantiated
Allegation investigated: Facility mismanaged resident's medication
On September 25, 2025, Licensing Program Analyst (LPA) Samer Haddadin conducted an unannounced visit to the facility to investigate the above allegation. Upon arrival, LPA Haddadin was greeted and granted entry by Johnny Bugeong. The investigation included staff and resident interviews, a review of facility records, and direct observations of the physical plant.LPA reviewed Resident 1’s (R1) medication records. Documentation reflected that R1’s medications were managed by the facility; however, insulin injections were to be self-administered by R1 with staff oversight only. On August 21, 2025, R1’s responsible party provided written instructions in preparation for scheduled lab work, directing that only Lantus insulin was to be administered, and Apidra insulin withheld. LPA verified these instructions through text message correspondence between the responsible party and the facility. {***CONTINUE 9099C***} Substantiatedthe state’s words, verbatim · CDSS document, Sep 25, 2025 · control 22-AS-20250826132344
Jul 11, 2025Substantiated
Allegation investigated: Facility does not have the required posters for public display.
This unannounced inspection is being conducted by Licensing Program Analyst (LPA) Sean Haddad for the purpose of delivering findings for the investigation into the above identified complaint allegation. LPA met with Administrator (AD) Faith Rassouli and explained the reason for today’s inspection. The investigation into the allegation that facility does not have the required posters for public display revealed the following: During the course of the investigation, LPA inspected the facility and obtained and reviewed copies of the resident roster and staff roster. It was alleged that the facility does not have the Residential Care Facility for the Elderly (RCFE) Complaint Poster (PUB 475) displayed in the facility as required. LPA inspected the facility and observed the facility does have a PUB 475 posted. However, LPA observed that the PUB 475 is posted in the kitchen, instead of the main entryway of the facility as required, and LPA measured the PUB 475 to be approximately 17 inches bthe state’s words, verbatim · CDSS document, Jul 11, 2025 · control 22-AS-20250402163711
Jul 11, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 6, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 26, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 26, 2024Substantiated
Allegation investigated: Staff did not ensure adequate care and supervision was provided to resident in care Staff do not ensure adequate incontinence care is provided to resident in care
On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of delivering findings into the investigation of the allegations listed above. LPA was greeted and granted entry by facility caregivers after explaning the purpose of the visit. Administrator Faith Rassouli was unavailable due to a medical emergency. Report was reviewed with caregiving staff. An initial complaint investigation visit was conducted on November 15, 2023. LPA conducted a review of records for resident R1 kept at the facility as well as interviews with administrator and one present staff members were additionally conducted in addition to a tour of the physical plant. A follow-up investigation visit was held on January 18, 2024. During the visit, it was determined that R1 no longer resided at the facility. An additional staff interview was conducted then. A collateral visit for the purpose of attempting to interview the alleged victim took place on Januthe state’s words, verbatim · CDSS document, Jan 26, 2024 · control 22-AS-20231106143648
Dec 28, 2023Unfounded
Allegation investigated: Staff did not notify resident's authorized representative of resident's change in health conditions.
Licensing Program Analyst (LPA) Jerome Haley made unannounced visit regarding the complaint allegation above. LPA Haley was granted entry and explained the reason for the visit. The complaint investigation consisted of a review of resident records, Memorial Care Saddleback records, St. Rose of Lima Home health records, interviews with facility staff, residents, Hospice and Home Health providers. Regarding the allegation Staff did not notify resident's authorized representative of resident's change in health conditions. It was discovered Licensee/Administrator Faith Rasouli was in contact with Resident 1’s (R1) responsible party regarding R1’s health in the days prior to R1 being sent to the hospital. Review of text messages between Administrator Rasouli and the responsible party reveal the two individuals were in regular contact regarding R1, visiting status of the facility, and the COVID-19 virus. Continued on LIC9099C Unfoundedthe state’s words, verbatim · CDSS document, Dec 28, 2023 · control 22-AS-20201228104338
Dec 28, 2023Unsubstantiated
Allegation investigated: Resident was severely dehydrated due to neglect Staff did not ensure resident is being fed
Licensing Program Analyst (LPA) Jerome Haley made unannounced visit regarding the complaint allegations above. LPA Haley was granted entry and explained the reason for the visit. The complaint investigation consisted of a review of resident records, MemorialCare Saddleback Medical Center records, St. Rose of Lima Home Health records, interviews with facility staff, facility residents, Hospice and Home Health providers. Regarding the allegations: Resident was severely dehydrated due to neglect and Staff did not ensure resident is being fed, during the investigation 10 of 11 individuals either denied the allegations and/or were unable to verify the allegations to be true. Interviews and record review reveal, on December 20, 2020, caregivers informed Licensee/Administrator Faith Rasouli Resident 1 (R1) had not eaten since December 19, 2020. Continued on LIC9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 28, 2023 · control 22-AS-20201228104338
Dec 7, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
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Is Orange County Care Home Ii licensed?
Yes — Orange County Care Home Ii is a licensed residential care home for the elderly (RCFE) in Mission Viejo (Orange County): California license #306005385, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 13 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated January 15, 2026, was marked “Substantiated” by the state.
Can Orange County Care Home Ii care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Orange County Care Home Ii with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 4.
How much does Orange County Care Home Ii cost?
California's public licensing record does not include Orange County Care Home Ii's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Orange County Care Home Ii accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Orange County Care Home Ii through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Orange County →Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on January 15, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Orange County Care Home Ii?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 19 state visits and 13 dated documents since 2022 for Orange County Care Home Ii; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 15, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 19 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Orange County Care Home Ii?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Frasouli Care Home, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(949) 322-1078Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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