Alta Vista Manor is a residential care home for the elderly (RCFE) in Vista, San Diego County, California — state license #374601228, licensed for 15 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 21 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 13, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 21 times and filed 21 documents. The most recent — a complaint investigation report on May 13, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 4 documents with transcribed findings, dated January 10, 2024 to May 13, 2026. 4 of the 4 carry the state's recorded outcome word: “Unsubstantiated” (4). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 13, 2026Unsubstantiated
Allegation investigated: Licensee is not adhering to resident's admission agreement. Staff mismanaged resident's medication.
On 05/13/2026, Licensing Program Analyst (LPA) Jacqueline Shaw-Ross arrived unannounced at the facility to deliver findings of the investigation regarding the allegations listed above. The LPA met with Administrator, Anna Wilson, and informed her of the purpose of her visit. The investigation included staff interviews, a review of records, and collection of relevant documentation. It was alleged that the family of R1 believed they would not receive a partial refund following R1's passing on 12/26/2025. The family had paid in advance for the period of 12/5/2025, through 01/05/2026, and believed they were entitled to a refund for the remaining nine days. A review of R1's Admission Agreement was conducted and indicated that "Any refund of fees paid in advance for the time following the resident's death would be issued within 15 days after all of the resident's personal belonging had been removed from the facility." Continued LIC 9099-C.... Unsubstantiatedthe state’s words, verbatim · CDSS document, May 13, 2026 · control 18-AS-20260105132727
May 13, 2026Unsubstantiated
Allegation investigated: Staff administered unprescribed medication to residents. Staff did not meet requirements to administer medications.
On 05/13/2026, Licensing Program Analyst (LPA) Jacqueline Shaw-Ross, arrived unannounced to the facility to conduct an investigation into the above allegations. LPA met with Anna Wilson, Administrator and the purpose of the visit was explained. A tour of the facility was conducted inside and out. There were no health or safety issues observed. The Investigation Consisted of: LPA conducted the following interviews: Administrator Interview(A#1), Staff Interviews (S#1-S#2), Resident Interview (R#1-R#2), review of medication log, review of how medications are dispensed. LPA obtained the following documents: Resident Roster, Staff roster, Facility Staff Annual In-service training sheet dated: 04/19/2026. It was alleged that staff administer unprescribed medication to residents. Of the interviews conducted, 2 out of 2 residents report they have never been given unprescribed medication or witnessed any other resident being given medication that was unprescribed. Continued on LIC 9099-C... Unsthe state’s words, verbatim · CDSS document, May 13, 2026 · control 18-AS-20260507220746
Apr 28, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 6, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 31, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 26, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 28, 2025Unsubstantiated
Allegation investigated: Staff refused to provide medical records to resident’s authorized representative. Staff took possession of resident's personal property.
Licensing Program Analyst (LPA), Stephanie Martinez, conducted an unannounced visit to the facility to deliver the findings of the investigation into the above allegations. The LPA met with Administrator, Anna Wilson, and informed her of the purpose of her visit. The investigation included staff and resident interviews, a review of records, and collection of relevant documentation. A report was received alleging a representative of Resident One (R1) made several requests to receive medical records for the resident; however, the request was not fulfilled by the facility. Administrator Wilson was interviewed and denied the allegation. She reported there was no request received for copies of R1's records. She also reported the facility was not in possession of any of R1's medical records. A copy of email correspondence, dated 01/09/2022, was obtained which revealed a discussion between the facility Licensee, John Wilson, and an individual identified as a family member of R1. The corresponthe state’s words, verbatim · CDSS document, Jan 28, 2025 · control 18-AS-20220608160358
Dec 31, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 14, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 1, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 13, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 12, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 4, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 12, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 10, 2024Unsubstantiated
Allegation investigated: Facility staff not meeting residents incontinence needs Facility staff are not changing a residents bedding Facility staff failed to keep the facility free of odors
Licensing Program Analyst Becky Kennedy concluded the investigation which began on 4/22/2021. LPA Kennedy made an unannounced visit to the above facility today and met with Administrator, Anna Wilson. LPA advised them of the reason for today's visit and delivered the investigation findings on the above allegations. It was alleged that Resident 1’s (R1) room smelled of urine, the bed sheets had feces, and that R1’s brief had not been changed and appeared very saturated. The investigation into the above allegations consisted of interviews with staff, outside sources, a review of records, and virtual tour of the interior and exterior of the facility. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 10, 2024 · control 08-AS-20210416145607
Dec 29, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 20, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Alta Vista Manor licensed?
Yes — Alta Vista Manor is a licensed residential care home for the elderly (RCFE) in Vista (San Diego County): California license #374601228, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 15 residents. State records list 21 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated May 13, 2026, was marked “Unsubstantiated” by the state.
Can Alta Vista Manor care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Alta Vista Manor with clearances for wheelchair / non-ambulatory, dementia / memory care, and bedridden; it does not list hospice care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY SERVES FIFTEEN (15) NON-AMBULATORY ELDERLY RESIDENTS; AGE 60 AND ABOVE. FACILITY APPROVED FOR ONE (1) BEDRIDDEN RESIDENT IN BEDROOM #11
How much does Alta Vista Manor cost?
California's public licensing record does not include Alta Vista Manor's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Alta Vista Manor accept Medi-Cal or the Assisted Living Waiver?
Alta Vista Manor is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
13 of 15 beds occupied (87%) when the state visited on May 13, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Alta Vista Manor?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 21 state visits and 21 dated documents since 2022 for Alta Vista Manor; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 13, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 21 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
You can call them yourself, anytime — you never have to go through us.
(760) 295-0506Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Alta Vista Manor? Claim this listing — free — add photos, activities, languages, and today’s availability.