Wesley Palms is a residential care home for the elderly (RCFE) in San Diego, San Diego County, California — state license #374600800, licensed for 511 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 17 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated February 19, 2026 — published below in full, verbatim and unscored.

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Wesley Palms

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Residential care home for the elderly (RCFE) · Large community, 511 residents · San Diego, CA · San Diego County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #374600800, held since 2000 · read from the California state record on August 2, 2026 ·See on State Site →
2404 Loring Street · San Diego, San Diego County
Phone
(858) 274-4110
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
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Wheelchair / non-ambulatoryVerified in record
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careVerified in record

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
FACILITY SERVES 511 ELDERLY RESIDENTS,AGES 60 AND ABOVE; ALL OF WHOM MAY BE NON-AMBULATORY; 370 OF WHOM MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 15. APPROVED FOR DELAYED EGRESS.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 17 times and filed 17 documents. The most recent is a facility evaluation report, dated February 19, 2026.

Most recent state visit
February 19, 2026
Occupancy at the August 28, 2024 visit
315 of 511 beds

The state's published file for this home includes 4 documents with transcribed findings, dated February 23, 2023 to August 28, 2024. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 17 documentsFull record on the state’s site →
20261 state visit · 1 document
Feb 19, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 2 documents
Mar 14, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 11, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 3 documents
Aug 28, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Licensee did not provide residents with reappraisals Staff did not assist residents with incontinence care

Licensing Program Analyst (LPA) Iby Strong conducted an unannounced visit to continue an investigation on the above allegations. LPA identified herself and discussed the purpose of the visit with Director of Human Resources Claudia Rubio. On June 8, 2022, Community Care Licensing (CCL) received a complaint alleging licensee did not provide residents with reappraisals and staff did not assist residents with incontinence care. During the investigation, LPA Strong collected pertinent resident records as well as facility documentation and conducted interviews. According to the allegation, the licensee did not provide Resident 1 (R1) and Resident 2 (R2) with reappraisals after aggressive behaviors. Based on R1’s Physician Report dated May 28, 2021, R1 is known to have aggressive behaviors. Additionally, R1’s needs plan states that R1 can become easily agitated and is known to have physical aggression. Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 28, 2024 · control 08-AS-20220608142718
Aug 12, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 21, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Dec 6, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations1typical 1
Substantiated complaints1typical 2
Total complaints4typical 7
State visits on file17typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2000.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102025220202433020236912021220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — San Diego County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (858) 274-4110

Is Wesley Palms licensed?

Yes — Wesley Palms is a licensed residential care home for the elderly (RCFE) in San Diego (San Diego County): California license #374600800, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 511 residents. State records list 17 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated February 19, 2026, appears in the inspection record on this page.

Can Wesley Palms care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Wesley Palms with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY SERVES 511 ELDERLY RESIDENTS,AGES 60 AND ABOVE; ALL OF WHOM MAY BE NON-AMBULATORY; 370 OF WHOM MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 15. APPROVED FOR DELAYED EGRESS.

How much does Wesley Palms cost?

California's public licensing record does not include Wesley Palms's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Wesley Palms accept Medi-Cal or the Assisted Living Waiver?

Wesley Palms is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

315 of 511 beds occupied (62%) when the state visited on August 28, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Wesley Palms?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 17 state visits and 17 dated documents since 2021 for Wesley Palms; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 28, 2024, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLicensee did not provide residents with reappraisals Staff did not assist residents with incontinence care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Iby Strong conducted an unannounced visit to continue an investigation on the above allegations. LPA identified herself and discussed the purpose of the visit with Director of Human Resources Claudia Rubio. On June 8, 2022, Community Care Licensing (CCL) received a complaint alleging licensee did not provide residents with reappraisals and staff did not assist residents with incontinence care. During the investigation, LPA Strong collected pertinent resident records as well as facility documentation and conducted interviews. According to the allegation, the licensee did not provide Resident 1 (R1) and Resident 2 (R2) with reappraisals after aggressive behaviors. Based on R1’s Physician Report dated May 28, 2021, R1 is known to have aggressive behaviors. Additionally, R1’s needs plan states that R1 can become easily agitated and is known to have physical aggression. UnsubstantiatedCDSS inspection report, August 28, 2024 · control 08-AS-20220608142718

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFood is served cold Licensee did not pre-appraise residents Licensee did not meet residents needs
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Iby Strong conducted an unannounced visit to deliver findings in the above complaint allegations. LPA identified herself and discussed the purpose of the visit with Executive Director Justin Webber On April 18, 2023, Community Care Licensing (CCL) received a complaint alleging food is served cold, residents are not being pre-appraised, and resident’s needs are not being met. During investigation, LPA Strong collected pertinent resident records as well as facility documentation and conducted interviews. According to allegations, residents are receiving their food cold when meals are delivered to their rooms. During inspection on April 25, 2023, LPA Strong toured the kitchen and reviewed facilities dining protocol. According to staff interviews, residents have the option of in-person full dining service, picking up their food from the casual dining area or having their food delivered to their rooms; all options are available for three meals per day. UnsubsCDSS inspection report, May 22, 2023 · control 08-AS-20230418160843
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewed-Residents are being left unsupervised -Facility is unsanitary
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA), Natasha Persaud concluded the complaint investigation regarding the above mentioned allegations. LPA met with Executive Director, Ben Geske During the course of the investigation, the facility was toured, and interviews conducted with staff, residents, and outside sources. It was reported memory care residents were left unsupervised in the assisted living portion of the facility. Outside source interviews reported memory care residents are confused and roaming around the facility unsupervised. The facility has a locked memory care unit, which requires a code to enter and exit. Staff interviews confirmed some memory care residents are rarely brought to the assisted living dining room to eat out on the terrace, but they are accompanied by staff at all times. Resident interviews revealed residents walk around indpedently but have not witnessed residents roaming as though they are lost, residents are supervised. Additional staff interviews verified residentCDSS inspection report, February 23, 2023 · control 08-AS-20220506104912
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not notify responsible parties of a resident's hospitalization
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA), Natasha Persaud conducted a complaint investigation regarding the above mentioned allegation. LPA identified herself and discussed the allegation mentioned above with Executive Director, Ben Geske and Executive Assistant, Robert Rubio. During the investigation, the facility was briefly toured, records reviewed, and interviews conducted with staff, residents, and outside sources. It was reported staff did not notify responsible parties of resident's hospitalization. On 01/24/23, Resident #1 (R1) was transported to the hospital via 911, due to a fall at the facility. Outside source interviews revealed R1’s spouse also resides at the facility and is the Power of Attorney for R1. R1’s responsible party was not notified of R1’s hospitalization on 01/24/23. Outside source interviews confirmed R1’s responsible party was contacted for another fall that occurred on 02/06/23 but not the fall on 01/24/23. The facility has easy access to R1’s spouse/responsible parCDSS inspection report, February 23, 2023 · control 08-AS-20230216111941

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 17 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
1
typical for this size: 2
Total complaints
4
typical for this size: 7
State visits on file
17
typical for this size: 19
See the full inspection record on the state's site →

Who runs Wesley Palms?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Front Porch Communities And Services, who operates 15 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(858) 274-4110
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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