Golden Hearts Elderly Care 2 is a residential care home for the elderly (RCFE) in Lake Forest, Orange County, California — state license #306006529, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated May 20, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2024, the state has visited this home 9 times and filed 8 documents. The most recent — a complaint investigation report on May 20, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 2 documents with transcribed findings, dated December 30, 2024 to May 20, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 20, 2026Unsubstantiated
Allegation investigated: Staff overmedicated a resident while in care Staff interfered with a resident's telephone call Staff did not ensure a resident consumed an appropriate amount of liquids while in care Staff did not meet a resident's hygiene needs Staff mishandled a resident's pacemaker monitor Staff retaliated against resident while in care
On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to deliver complaint findings. LPA was greeted and granted entry into the facility by staff and explained the reason for the visit. The Department received a complaint on 01/10/2025 and LPA Mendivil conducted the initial 10-day visit on 01/16/2025. During the initial visit LPA Mendivil obtained copies of physician report, medication administration records and resident appraisal for Resident 1 (R1). Regarding the allegations staff overmedicated a resident while in care, staff interfered with a resident’s telephone call, staff did not ensure a resident consumed an appropriate amount of liquids while in care, staff did not meet resident hygiene needs, staff mishandled a resident’s pacemaker monitor and staff retaliated against resident while in care, the investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, May 20, 2026 · control 22-AS-20250110122555
Sep 15, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 7, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 16, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 30, 2024Substantiated
Allegation investigated: Licensee did not follow proper eviction procedure
On this day Licensing Program Analyst (LPA) Andrea Mendivil made unannounced visit to conduct a complaint investigation. LPA was greeted and granted entry by Caregiver Noor Elahi and explained the reason for the visit. Administrator/Licensee Nargis Elahi arrived shortly after. The Department received a complaint on 12/24/2024 and initial 10 day visit was conducted on 12/30/2024. During the visit, LPA Mendivil obtained copies of documents including medication adminstration record and admission agreement. LPA Mendivil interviewed staff and residents. Regarding the allegation licensee does not follow proper eviction procedure, the investigation revealed the following: It was alleged that facility is not following eviction procedures. Based on interviews with witnesess it was alleged the facility issued a 10 day evicition notice. Based on interviews with Administrator/Licensee Nargis it was reported that they have the right to issue a 3 day eviction if they are not able to meet the residenthe state’s words, verbatim · CDSS document, Dec 30, 2024 · control 22-AS-20241224104548
Sep 5, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 13, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Golden Hearts Elderly Care 2 licensed?
Yes — Golden Hearts Elderly Care 2 is a licensed residential care home for the elderly (RCFE) in Lake Forest (Orange County): California license #306006529, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2024; the most recent, a complaint investigation report dated May 20, 2026, was marked “Unsubstantiated” by the state.
Can Golden Hearts Elderly Care 2 care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Golden Hearts Elderly Care 2 with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR SIX(6) NON-AMBULATORY RESIDENTS, OF WHICH ONE(1) MAY BE BEDRIDDEN IN ROOM #1. ROOM #4 IS FOR STAFF USE ONLY. WAIVER/GRANTED FOR HOSPICE CARE FOR (6).
How much does Golden Hearts Elderly Care 2 cost?
California's public licensing record does not include Golden Hearts Elderly Care 2's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Golden Hearts Elderly Care 2 accept Medi-Cal or the Assisted Living Waiver?
Golden Hearts Elderly Care 2 is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
3 of 6 beds occupied (50%) when the state visited on December 30, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Golden Hearts Elderly Care 2?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 8 dated documents since 2024 for Golden Hearts Elderly Care 2; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 20, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Golden Hearts Elderly Care 2?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Golden Hearts Elderly Care, Inc., who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(949) 716-0016Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Golden Hearts Elderly Care 2? Claim this listing — free — add photos, activities, languages, and today’s availability.