Ruby Cottage is a residential care home for the elderly (RCFE) in Lake Forest, Orange County, California — state license #306006164, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated July 15, 2025 — published below in full, verbatim and unscored.

See an error in this summary? Report it — free →

18 homes in view

Ruby Cottage

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 6 residents · Lake Forest, CA · Orange County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #306006164, held since 2022 · read from the California state record on August 2, 2026 ·See on State Site →
24182 Mccoy Rd · Lake Forest, Orange County
Phone
(949) 583-1996
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careApproved for 6 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY. APPROVED HOSPICE WAIVER FOR 6. GARAGE NOT APPROVED FOR CLIENT USE.State service designations935 - ELDERLY · 983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 8 times and filed 7 documents. The most recent is a facility evaluation report, dated July 15, 2025.

Most recent state visit
July 15, 2025
Occupancy at the September 24, 2024 visit
6 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated August 17, 2023 to September 24, 2024. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 4 of 7 documentsFull record on the state’s site →
20251 state visit · 1 document
Jul 15, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20242 state visits · 2 documents
Sep 24, 2024Complaint investigation reportUnfounded

Allegation investigated: Licensee did not ensure staff completed required training hours. Licensee did not ensure facility has a certified administrator

Licensing Program Analyst (LPA) Jessica Cho arrived unannounced for the purpose of conducting the 10-day complaint investigation into the above allegations. LPA was greeted and granted entry by Caregiver Ana Heizel Balonda and explained the reason for the visit. House Manager (HM) Arnold Bravo arrived approximately 9:20am and was advised of the visit. Administrator (Admin) Venus Bravo arrived at the facility approximately 12:10pm to complete the Personnel Report Sumary (LIC500) and assist with the investigation. During the course of the investigation, LPA interviewed six residents, four staff, and other witnesses and obtained pertinent staff records such as the Resident Roster, Personnel Report Summary, Photo Identification, Personnel Records, 2024 Caregiver's Training Records, CPR/First Aid Certificates, and Resident's Face Sheets/Physician's Reports. The investigation revealed the following: It is alleged that the licensee did not ensure staff completed required training hours. Per rthe state’s words, verbatim · CDSS document, Sep 24, 2024 · control 22-AS-20240917153724
Jul 25, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Aug 17, 2023Complaint investigation reportSubstantiated

Allegation investigated: The Licensee does not have liability insurance.

On this day Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to deliver complaint findings. LPA was greeted and granted entry to the facility by staff Hazel Balonda , and explained the reason for the visit. Administrator Venus Bravo arrived at the facility at 9:55am. The department received a complaint on 07/10/2023 and the initial 10 day visit was conducted on 07/18/2023. During the visit LPA Mendivil interviewed staff and obtained copies of liability insurance policies. Regarding the allegation the licensee does not have liability insurance, the investigation revealed the following: Based on witness' report the facility had a lapse in liability insurance. Interviews with Adminstrator Venus Bravo indicate the facility did not pay for coverage timely and therefore there was a lapse in liability insurance. Substantiatedthe state’s words, verbatim · CDSS document, Aug 17, 2023 · control 22-AS-20230710150926
Beside homes the same size
Type A citations0typical 0
Type B citations1typical 0
Substantiated complaints1typical 0
Total complaints2typical 0
State visits on file8typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2022.
Year-by-year trend
YearVisitsDocumentsSubstantiated2025110202422020231112022330
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Orange County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.

Cost range look wrong? Report it — free →

What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (949) 583-1996

Is Ruby Cottage licensed?

Yes — Ruby Cottage is a licensed residential care home for the elderly (RCFE) in Lake Forest (Orange County): California license #306006164, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 7 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated July 15, 2025, appears in the inspection record on this page.

Can Ruby Cottage care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Ruby Cottage with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY. APPROVED HOSPICE WAIVER FOR 6. GARAGE NOT APPROVED FOR CLIENT USE.

How much does Ruby Cottage cost?

California's public licensing record does not include Ruby Cottage's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Ruby Cottage accept Medi-Cal or the Assisted Living Waiver?

Ruby Cottage is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on September 24, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Ruby Cottage?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 8 state visits and 7 dated documents since 2022 for Ruby Cottage; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 24, 2024, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedLicensee did not ensure staff completed required training hours. Licensee did not ensure facility has a certified administrator
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Jessica Cho arrived unannounced for the purpose of conducting the 10-day complaint investigation into the above allegations. LPA was greeted and granted entry by Caregiver Ana Heizel Balonda and explained the reason for the visit. House Manager (HM) Arnold Bravo arrived approximately 9:20am and was advised of the visit. Administrator (Admin) Venus Bravo arrived at the facility approximately 12:10pm to complete the Personnel Report Sumary (LIC500) and assist with the investigation. During the course of the investigation, LPA interviewed six residents, four staff, and other witnesses and obtained pertinent staff records such as the Resident Roster, Personnel Report Summary, Photo Identification, Personnel Records, 2024 Caregiver's Training Records, CPR/First Aid Certificates, and Resident's Face Sheets/Physician's Reports. The investigation revealed the following: It is alleged that the licensee did not ensure staff completed required training hours. Per rCDSS inspection report, September 24, 2024 · control 22-AS-20240917153724

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedThe Licensee does not have liability insurance.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On this day Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to deliver complaint findings. LPA was greeted and granted entry to the facility by staff Hazel Balonda , and explained the reason for the visit. Administrator Venus Bravo arrived at the facility at 9:55am. The department received a complaint on 07/10/2023 and the initial 10 day visit was conducted on 07/18/2023. During the visit LPA Mendivil interviewed staff and obtained copies of liability insurance policies. Regarding the allegation the licensee does not have liability insurance, the investigation revealed the following: Based on witness' report the facility had a lapse in liability insurance. Interviews with Adminstrator Venus Bravo indicate the facility did not pay for coverage timely and therefore there was a lapse in liability insurance. SubstantiatedCDSS inspection report, August 17, 2023 · control 22-AS-20230710150926

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
8
typical for this size: 6
See the full inspection record on the state's site →

Who runs Ruby Cottage?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Badac Cottages,inc., who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(949) 583-1996
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

Do you run Ruby Cottage? Claim this listing — free — add photos, activities, languages, and today’s availability.