Poway Gardens Senior Living - Oaks

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Angelica Boyles conducted an unannounced case management visit regarding licensee-initiated facility closure. LPA was greeted by, identified herself to, and discussed the purpose of the visit with Challyn Gross. During today's visit, LPA toured the facility and verified that there were no longer residents in care. The Department verified that all residents were relocated. Per, staff the original licenses were shredded. LPA advised that the licensee is required to maintain staff and resident files for at least three years after facility closure. No deficiencies were issued, and the facility is ready for closure. An exit interview was conducted with Challyn Gross, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided at the conclusion of the visit.the state’s words, verbatim · CDSS document, Jul 16, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Correia conducted an unannounced to conduct the facility’s Required Annual Inspection. Upon arrival, LPA met with Executive Director (ED) Watkins, confirmed her identity, and explained the purpose of the visit. The facility is licensed for a capacity of 6 residents age 60 and above, of which all 6 may be non-ambulatory. The facility is also licensed for delayed egress and has a hospice waiver for the full capacity of 6 residents. A review of staff and resident records was observed current and complete. The most recent disaster drill was held in February 2026, and liability insurance coverage was verified as active. LPA accompanied by ED Watkins, conducted a facility tour that was observed to be clean, well maintained, and free from obstructions and trip hazards. Resident bedrooms contained the necessary furnishings and were observed in good condition. All doors, windows, bathrooms, and shower areas were functional and equipped with appropriate safety features. The home provided adequate space and equipment for dining, activities, laundry, and visitation. Kitchen and dining equipment were available and in good working order. Sharps, toxic items, and medications were locked and inaccessible to residents. The hot water temperature at taps accessible to residents in care was in regulation and facility staff maintain a temperature check log. No pools or other bodies of water were present on the premises. LPA observed smoke and carbon monoxide detectors, which were operational. Per the ED, there are no firearms or ammunition kept at the facility. Emergency lighting and facility telephones were observed to be in working condition. Fire extinguisher(s) were present and up to date. Based on records reviewed and observations made during today’s visit, the facility was in compliance with Title 22 regulations. No deficiencies were cited. An exit interview was conducted with ED Watkins. A copy of this report and the Licensee/Appeal Rights were provided during the visit. ED Watkins’ signature acknowledges receipt of the report and their rights.the state’s words, verbatim · CDSS document, Apr 9, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Marisela Garcia-Centeno conducted an unannounced Required Annual Inspection. The facility file was reviewed prior to the visit. LPA identified herself to and discussed the purpose of the visit with Executive Director/Administrator, Melissa Watkins and Resident Services Director, (RSD), Sheryl Anding. All employees present had background checks on file. According to the facility’s license, the facility has a maximum capacity of six clients, of whom all may be non-ambulatory and approved for delayed egress, waiver granted for six (6) hospice care, dementia plan submitted. During today's visit, four (4) residents were under care. One resident was out of the community. LPA along with facility staff toured the interior and exterior of the facility and inspected each room. The facility was sanitary, and in good repair. Pathways were free of obstruction and slip hazards. Resident bedrooms were equipped with the required furnishing. Doors, windows, toilets, and showers were in working order. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and resident activities. There was at least 2 days of perishable food, and at least 7 days non-perishable food present, all safely stored. Cooking/dining equipment and utensils were present. There were no sharp objects, toxic chemicals/poisons, and/or fireplaces accessible to residents. Medications were labeled, as required, and stored in locked areas. Cooking/dining equipment and utensils were present as required. There were no toxic chemicals/poisons accessible. Medications were locked and stored in a locked area for the residents in care. ((Continue at LIC809C) (Continue from LIC809) No pools or bodies of water on the premises. Per administration, no firearms or ammunition were kept at the facility. Fire alarms and carbon monoxide detectors, emergency lighting, and facility telephone were all in working order. Fire extinguisher(s) were present and serviced within one year. First aid kit was complete and readily accessible. Employee/resident files reviewed included all required documents, and training records were current. Emergency drills were conducted as required, the last emergency drill was conducted in April 2025, all employee files reviewed had current first aid certificates on file. Administrator certificate was current. Liability insurance was current with an expiration date of 4/1/2026. Hot water temperature at taps accessible to residents were all compliant. Room temperature was comfortable at 71 degrees. An exit interview was conducted with Resident Services Director, Sheryl Anding to whom a copy of this report and the Licensee/Appeal Rights were provided during the visit.the state’s words, verbatim · CDSS document, May 20, 2025

Type of visit: Prelicensing

Licensing Program Analyst (LPA) Debbie Correia conducted a Pre-licensing and Component III visit to observe the physical plant for compliance per Title 22, Division 6 of the CA Code of Regulations and Health & Safety codes. LPA Correia was met by Executive Director (ED) Williams and Administrator Anding, identified herself, and was granted entry into the facility. LPA Correia conducted a resident and staff facility records reviews and accompanied by ED Williams and Administrator Anding, a tour of the interior and exterior of the facility's physical plant. LPA Correia observed resident accommodations including required furnishings and linens. The resident bathrooms were equipped with non-skid flooring and grab bars, the water temperature read with in regulation, ranging between 116.0 and 115.0 F in bathroom faucets, a secure location for administrative records was observed; as well as a locked cart for medications and locked cabinets for toxins. A first aid kit and manual were present. LPA observed an adequate amount of Personal Protective Equipment (PPE) gear. Fire extinguishers are affixed with current tags. Facility staff conducted their last disaster drill on February 26, 2024; smoke and carbon monoxide detectors are present and operable; facility posting requirements were present in a common area and the facility administrators certification is current until June 22, 2024. Staff and resident records were complete. LPA observed 7 days of non-perishable and 2 days of perishable food. The facility employs a Resident Activities Director. The ED provided a copy of the monthly calendar with scheduled activities, the facility also employs a dietician and provided a copy of the monthly menu. LPA observed shaded outdoor areas, and a large common room for resident activities. Per ED Williams there are no firearms or weapons on the premises. Facility equipped with delayed egress and signaling at each entry/exit way. Fire clearance has been received and approved. The facility is ready for Licensure once reviewed and approved by the program manager.the state’s words, verbatim · CDSS document, Apr 18, 2024