Marbella Marysville

Allegation investigated: Staff are not following the admissions processes for residents

LPA Hiratsuka conducted this unannounced complaint visit. LPA interviewed Executive Director (ED). This allegation had to do with two residents who moved in and their medications being entered into the facility database. When a resident moves in their information is entered into an online database and a profile is created. Part of the profile is an electronic Medication Administration Record (MAR). Sometimes it takes a couple of days for the profile to be created and the med techs are to use a paper version of the MAR. For the two residents above this did not happen. The residents moved in, the profiles took a few days to be created, and the staff did not create the paper MAR per facility policy. However, the residents did get their medications as prescribed by the instructions on the labels. Because the med techs did not follow facility procedures the allegation is substantiated. Substantiated As a result of this investigation, the Department finds the allegation above to be Substantiated. A finding that the complaint is Substantiated means that the allegations are valid because the preponderance of the evidence standard has been met. Deficiencies cited on the LIC 9099-D, per Title 22 Regulations. Exit interview conducted. A copy of the report has been issued. LPA also left a copy of the Title 22 Regulation. Appeal Rights provided.the state’s words, verbatim · CDSS document, Aug 26, 2026 · control 59-AS-20260817150650

From the deficiency page — Deficiency type: Type B · Section cited: HSC 87208(a) · Plan of correction due date: Sep 25, 2026

87208. Plan of Operation The licensee shall have and maintain a current, written definitive plan of operation for the facility. The licensee shall operate the facility in accordance with the terms specified in the plan of operation and may be cited for not doing so pursuant to Health and Safety Code section 1569.49…This requirement not met as evidence by the facility based on interview which indicated staff did not create a paper MAR while waiting for the electronic profile to be crearted, which poses a potential health and safety risk to resident in care.the state’s words, verbatim · CDSS document, Aug 26, 2026

Plan of correction: By 09/25/2026, the licensee shall come up with a written plan of correction to ensure the resident's records are accounted for when residents are moved in.

Type of visit: Case Management - Incident

Licensing Program Analyst (LPA) Hiratsuka, conducted this unannounced visit in response to a report submitted by the facility. LPA obtained more information about the incident. LPA was informed today that Janelle Lopez is the new administrator and LPA met with Regional Specialist Vivian Villegas who is currently acting administrator. No deficiencies cited.the state’s words, verbatim · CDSS document, Jul 29, 2026

Type of visit: Post Licensing

Licensing Program Analyst (LPA) Hiratsuka conducted this unannounced post licensing visit. LPA toured with Activities Director Kim Tufford. LPA met with Executive Director Robin Robins for the rest of the visit. This facility has a fire clearance for 72 non-ambulatory with six whom may be bedridden. The main entrance opens to a small foyer that leads to the main front area of the facility. There are administration offices to the left of the main entrance. There is a memory care unit with delayed egress and its own courtyard. This is a two story building. There is a laundry room residents may use on the second floor. Main laundry room is on the first floor. There is a salon that is locked when not in use. There is one elevator and several sets of stairs. LPA toured the facility and viewed several apartments. Multiple topics were discussed. No deficiencies cited.the state’s words, verbatim · CDSS document, May 28, 2026

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Hiratsuka, conducted this unannounced visit in response to not passing the facility on 04/01/2026, during the unannounced prelicensing visit because this facility is undergoing a change of ownership. A deficiency was issued against the current licensee of the facility. During the visit on 04/01/2026, LPA learned a resident did not receive a medication for almost a month because the medication was ordered on the day of the last dose, it arrived at the facility about fifteen days later, but was put with the overstock medications instead of being logged in correctly and the missed medication was brought up by the resident on 04/01/2026. The medication was restarted on 04/02/2026. LPA received a written plan of correction via email later on 04/01/2026, stating the staff will be retrained on 04/07/2026, and the medication program system will be checked weekly by a member of the facility administration team. LPA also received a copy of what the staff were trained on and a signed staff attendance sheet on 04/07/2026. The issue has been resolved. The facility now meets regulations. LPA is going to submit this report to the application specialist.the state’s words, verbatim · CDSS document, Apr 9, 2026

Type of visit: Prelicensing

Licensing Program Analyst (LPA) Hiratsuka conducted this unannounced prelicensing visit. LPA toured with Isabel Saunders, Resident Care Director. This facility is undergoing a change in ownership. There are 50 residents in care. This facility has a fire clearance for 72 non-ambulatory with six whom may be bedridden. The main entrance opens to a small foyer that leads to the main front area of the facility. There are administration offices to the left of the main entrance. There is a memory care unit with delayed egress and its own courtyard. This is a two story building. There is a laundry room residents may use on the second floor. Main laundry room is on the first floor. There is a salon that is locked when not in use. There is one elevator and several sets of stairs. The kitchen was inspected. LPA learned during this visit there was a medication error that started March 2026 and was not discovered until today. Because of the error the facility does not pass the prelicesing inspection. LPA spoke to Administrator April Kale and stated Licensee is to submit a written plan of correction and proof of training. When that has occurred LPA is going to clear the building to be licensed. Component III orientation was waived because the licensee owns several other facilities and the administrator works at another building.the state’s words, verbatim · CDSS document, Apr 1, 2026