Emerald Oaks is a residential care home for the elderly (RCFE) in Yuba City, Sutter County, California — state license #515002765, licensed for 116 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 27 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 1, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 31 times and filed 27 documents. The most recent is a complaint investigation report, dated July 1, 2026.
The state's published file for this home includes 10 documents with transcribed findings, dated April 12, 2022 to January 6, 2026. 10 of the 10 carry the state's recorded outcome word: “Substantiated” (2), “Unfounded” (1), “Unsubstantiated” (7). 10 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 10 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 1, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 4, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 28, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 6, 2026Unfounded
Allegation investigated: Resident sexually abused another resident
Licensing Program Analyst (LPA) Hiratsuka, conducted this visit to deliver the results of the allegation above. Community Care Licensing Division (CCLD) conducted the investigation into the allegations above. The allegation was denied to have happened by those involved and they said they would report abuse if anything did occur. Based on information above, the department concluded that the allegations are Unfounded. A finding that an allegation is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. Nothe state’s words, verbatim · CDSS document, Jan 6, 2026 · control 59-AS-20251120140556
Nov 19, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 19, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 22, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 22, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 19, 2025Unsubstantiated
Allegation investigated: Facility staff did not provide oral hygiene care to resident Facility staff did not safeguard resident's personal belongings Facility staff did not ensure resident had clean clothing
Licensing Program Analyst (LPA) K. Hiratsuka conducted this visit to complete the complaint. LPA met with Assistant Administrator Ivy Garner. LPA interviewed the resident in question, staff, and reviewed the resident's file. The item in question is a bottom set of dentures. LPA observed the resident wearing the top ones and moving it around with their tongue during an interview. The resident in question does have a diagnosis of dementia and it is difficult to determine if the resident is capable to know when they take out the dentures and where they put it. LPA also cannot determine how much the resident comprehends regarding keeping the dentures clean. Staff stated the resident is able to clean them with assistance and that the dentures are put in a solution when not in use per the instructions. LPA cannot determine how much cleaning the dentures require. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 19, 2025 · control 59-AS-20250428114131
May 1, 2025Unsubstantiated
Allegation investigated: Staff did not timely respond to a resident's alerts Staff did not provide adequate care and supervision to a resident
Licensing Program Analyst (LPA) K. Hiratsuka conducted this visit to complete the complaint. LPA met with Assistant Administrator Ivy Garner LPA has spoken with residents, staff, reviewed documentation. Title 22 regulations requires an alert system for residents to request assistance. The regulations do not state a specific time frame the calls for assistance have to be answered. LPA was unable to determine if the resident was able to articulate time. Staff stated there were times they were notified by a witness the resident used the call button and the resident did not. LPA interviewed a couple of residents and the response times varied. Staff stated they do frequent checks as well as respond to call lights within ten minutes. The facility is not required to have a call system log and this facility does not. LPA cannot determine whether staff responded to the resident alerts or not or in what time frame. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 1, 2025 · control 59-AS-20250224113051
Oct 16, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 24, 2024Unsubstantiated
Allegation investigated: Staff mistreating residents.
On 4/24/2024 LPA Tryon went to the facility to complete the complaint. LPA met with Assistant Administrator Ivy Garner LPA has spoken with residents, staff, reviewed documentation. Regarding the allegation that staff are mistreating residents, LPA has interviewed staff involved with the incident mentioned in the complaint, spoke with residents involved and briefly with other residents. At this time, there is no proof that the staff actually mistreated the residents involved. One resident did fall when staff tried to open the bedroom door, but it's not completely clear if staff pushed the door hard enough to push the resident; or if she just lost her balance and fell. Stories related by staff differ from story related by residents involved. LPA has spoken with other residents and they have not seen any staff mistreat other residents or themselves, and related that staff is helpful and respectful. At this time, since stories differ from one witness to another, LPA is not able to say withthe state’s words, verbatim · CDSS document, Apr 24, 2024 · control 59-AS-20240124122555
Oct 19, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Emerald Oaks licensed?
Yes — Emerald Oaks is a licensed residential care home for the elderly (RCFE) in Yuba City (Sutter County): California license #515002765, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 116 residents. State records list 27 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated July 1, 2026, appears in the inspection record on this page.
Can Emerald Oaks care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Emerald Oaks with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 86 NON-AMBULATORY AND 30 BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 30.
How much does Emerald Oaks cost?
California's public licensing record does not include Emerald Oaks's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sutter County typically runs $4,000–$8,000/mo and small board-and-care homes $3,000–$7,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Emerald Oaks accept Medi-Cal or the Assisted Living Waiver?
Emerald Oaks is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
62 of 116 beds occupied (53%) when the state visited on June 19, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Emerald Oaks?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 31 state visits and 27 dated documents since 2021 for Emerald Oaks; 10 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 6, 2026, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 31 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(530) 490-1401Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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