Ivy Park At Palo Alto is a residential care facility in Palo Alto, Santa Clara County, California — state license #435202929, licensed for 97 residents, listed as licensed in the CDSS record we retrieved June 12, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. No dated state inspection or complaint documents are on file for this home as of June 12, 2026.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
The state has filed 2 documents for this home.
The state's published file for this home includes 2 documents with transcribed findings, dated February 19, 2026. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Feb 19, 2026Unsubstantiated
Allegation investigated: Facility staff do not receive training as required Facility staff are mismanaging residents' medications
THIS IS AN AMENDED REPORT FROM AN ORIGINAL REPORT DATED 02/19/2026. On 2/19/2026, Licensing Program analyst (LPA) Yi Sam Jian conducted an unannounced complaint investigation visit. LPA met with the Executive Director, Stephanie Brice, and disclosed the purpose of the visit. Regarding the allegation that facility staff do not receive training as required, the Department conducted investigation. Interviews with staff indicated that staff reported receiving training. A review of facility records showed documentation of staff training. Regarding the allegation that facility staff are mismanaging residents’ medications, the Department conducted investigation. Medication Administration Records (MARs) for residents in care were reviewed and reflected medications being documented and administered according to facility procedures. Residents and staff interviewed reported that medications were received as prescribed. Although the above allegations may have happened or are valid, there is not athe state’s words, verbatim · CDSS document, Feb 19, 2026 · control 26-AS-20251202141717
Feb 19, 2026Unsubstantiated
Allegation investigated: - Staff member worked while under the influence of alcohol/drugs, impairing their ability to provide adequate care and supervision, which presents a risk to the residents in care
THIS IS AN AMENDED REPORT FROM AN ORIGINAL REPORT DATED 02/19/2026. On 2/19/2026, Licensing Program analyst (LPA) Yi Sam Jian conducted an unannounced complaint investigation visit. LPA met with the Executive Director, Stephanie Brice, and disclosed the purpose of the visit. During the visit, LPA interviewed staff and residents and collected documents. Regarding the allegation that a staff member worked while under the influence of alcohol or drugs, impairing their ability to provide adequate care and supervision and presenting a risk to residents in care, the Department conducted investigation. Interviews with residents and staff indicated that staff were observed performing their duties without signs of being under the influence of alcohol or drugs, and residents reported no concerns related to staff substance use. Review of facility records indicated that staff had received the facility’s drug and alcohol free policy and relevant trainings. Although the above allegations may have hathe state’s words, verbatim · CDSS document, Feb 19, 2026 · control 26-AS-20251201101232
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Is Ivy Park At Palo Alto licensed?
Yes — Ivy Park At Palo Alto is a licensed residential care facility in Palo Alto (Santa Clara County): California license #435202929, shown as licensed in the CDSS state record checked June 12, 2026, licensed for 97 residents. No dated inspection documents appear in the copy of the state record we hold; the state's public site carries the complete history.
Can Ivy Park At Palo Alto care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked June 12, 2026.
The CDSS license record checked June 12, 2026 lists no specialized-care clearances for Ivy Park At Palo Alto (wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden are not on file). A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
How much does Ivy Park At Palo Alto cost?
California's public licensing record does not include Ivy Park At Palo Alto's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Ivy Park At Palo Alto accept Medi-Cal or the Assisted Living Waiver?
Ivy Park At Palo Alto is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
75 of 97 beds occupied (77%) when the state visited on February 19, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Ivy Park At Palo Alto?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked June 12, 2026.
The CDSS state record checked June 12, 2026 for Ivy Park At Palo Alto includes 2 complaint-investigation narratives, transcribed verbatim below. The most recent, dated February 19, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
Transcribed from CDSS complaint-investigation reports · record checked June 12, 2026.
What the state has logged
California has logged — state visits for this home as of June 12, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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