Poway Gardens Senior Living - Mountain Vistas is a residential care home for the elderly (RCFE) in Poway, San Diego County, California — state license #374604633, licensed for 32 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 2 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated November 13, 2025 — published below in full, verbatim and unscored.

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Poway Gardens Senior Living - Mountain Vistas

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Residential care home for the elderly (RCFE) · Mid-size home, 32 residents · Poway, CA · San Diego County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #374604633, held since 2024 · read from the California state record on August 2, 2026 ·See on State Site →
12695 Monte Vista Road · Poway, San Diego County
Phone
(658) 674-1255
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 32 residents
Dementia / memory careVerified in record
Hospice careApproved for 10 residents
Bedridden careApproved for 4 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 32 NON-AMBULATORY OF WHICH 4 MAY BE BEDRIDDEN. BEDRIDDEN IN ROOMS 4 AND 5. APPROVED FOR DELAYED EGRESS. WAIVER/GRANTED FOR HOSPICE CARE FOR 10. NEW MANAGEMENT COMPANY, POWAY GARDENS MEMORY CARE LLC, EFFECTIVE 6/1/2026.State service designations935 - ELDERLY · 983 - RCFE / DEMENTIA · 985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2024, the state has visited this home 2 times and filed 2 documents. The most recent — a complaint investigation report on November 13, 2025 — closed with the state’s outcome word: “Unfounded.”

Most recent state visit
November 13, 2025
Occupancy at that visit
8 of 32 beds

The state's published file for this home includes 1 document with transcribed findings, dated November 13, 2025. 1 of the 1 carries the state's recorded outcome word: “Unfounded” (1). 1 includes the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 2 of 2 documentsFull record on the state’s site →
20251 state visit · 1 document
Nov 13, 2025Complaint investigation reportUnfounded

Allegation investigated: Staff unlawfully evicted a resident.

Licensing Program Analyst (LPA) Debbie Correia conducted an unannounced visit to conclude a complaint investigation. Upon arrival, LPA was greeted by Executive Director (ED) Melissa Watkins, identified herself, and explained the purpose of the visit. The Department’s investigation included staff interviews, a review of facility and resident records, and a review of the facility file. On November 4, 2025, the Department received a complaint alleging an unlawful eviction of Resident 1 (R1) due to non-payment. On June 25, 2025, the ED issued a 30-day eviction notice to R1, their Power of Attorney (POA), the Long-Term Care Ombudsman (LTCO), and Community Care Licensing (CCL). A review of facility records showed R1’s last payment was received on November 8, 2023. Unfoundedthe state’s words, verbatim · CDSS document, Nov 13, 2025 · control 08-AS-20251104102056
20241 state visit · 1 document
Mar 8, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints1typical 7
State visits on file2typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2024.
Year-by-year trend
YearVisitsDocumentsSubstantiated20251102024110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — San Diego County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (658) 674-1255

Is Poway Gardens Senior Living - Mountain Vistas licensed?

Yes — Poway Gardens Senior Living - Mountain Vistas is a licensed residential care home for the elderly (RCFE) in Poway (San Diego County): California license #374604633, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 32 residents. State records list 2 inspection and complaint documents since 2024; the most recent, a complaint investigation report dated November 13, 2025, was marked “Unfounded” by the state.

Can Poway Gardens Senior Living - Mountain Vistas care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Poway Gardens Senior Living - Mountain Vistas with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 32 NON-AMBULATORY OF WHICH 4 MAY BE BEDRIDDEN. BEDRIDDEN IN ROOMS 4 AND 5. APPROVED FOR DELAYED EGRESS. WAIVER/GRANTED FOR HOSPICE CARE FOR 10. NEW MANAGEMENT COMPANY, POWAY GARDENS MEMORY CARE LLC, EFFECTIVE 6/1/2026.

How much does Poway Gardens Senior Living - Mountain Vistas cost?

California's public licensing record does not include Poway Gardens Senior Living - Mountain Vistas's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Poway Gardens Senior Living - Mountain Vistas accept Medi-Cal or the Assisted Living Waiver?

Poway Gardens Senior Living - Mountain Vistas is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

8 of 32 beds occupied (25%) when the state visited on November 13, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Poway Gardens Senior Living - Mountain Vistas?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 2 state visits and 2 dated documents since 2024 for Poway Gardens Senior Living - Mountain Vistas; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated November 13, 2025, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

1 transcribed report on file

2025

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff unlawfully evicted a resident.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Debbie Correia conducted an unannounced visit to conclude a complaint investigation. Upon arrival, LPA was greeted by Executive Director (ED) Melissa Watkins, identified herself, and explained the purpose of the visit. The Department’s investigation included staff interviews, a review of facility and resident records, and a review of the facility file. On November 4, 2025, the Department received a complaint alleging an unlawful eviction of Resident 1 (R1) due to non-payment. On June 25, 2025, the ED issued a 30-day eviction notice to R1, their Power of Attorney (POA), the Long-Term Care Ombudsman (LTCO), and Community Care Licensing (CCL). A review of facility records showed R1’s last payment was received on November 8, 2023. UnfoundedCDSS inspection report, November 13, 2025 · control 08-AS-20251104102056

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 2 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
1
typical for this size: 7
State visits on file
2
typical for this size: 19
See the full inspection record on the state's site →

Who runs Poway Gardens Senior Living - Mountain Vistas?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Sabra West Coast Operations I, Llc; Sh1 Red Alder, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(658) 674-1255
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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