Eagles Nest Retirement Ranch IV

Allegation investigated: Staff did not get medical attention timely for resident Staff are not following Physician's orders Staff did not tell authorized representative of change in resident's condition

Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to initiate an investigation into the allegations list above. LPA met with Administrator Maria Richley and explained the purpose of today's visit. The allegations of this complaint concern Resident #1 (R1). During today's visit, it was discovered that R1 does not reside at this facility but rather, resides at a facility two houses away with a very similiar address. Therefore, the allegations list above are UNFOUNDED. This agency has investigated the complaint alleging "Staff did not get medical attention timely for resident", "Staff are not following Physician's orders", and "Staff did not tell authorized respresentative of change in resident's condition". We have found that the complaint was unfounded, meaning that the allegations were false, could not have happened and/or are without a reasonable basis. An exit interview was conducted and a copy of this report was provided along with LIC811- Confidential Names List. Unfoundedthe state’s words, verbatim · CDSS document, Sep 21, 2022 · control 18-AS-20220916111931

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conduct an annual inspection with emphasis on infection control. LPA was screened for COVID symptoms and elevated temperature upon entry. Licensee/Administrator Maria Richley arrived shortly thereafter. The facility has submitted an Infection Control Plan as required. During today's visit, LPA toured the facility and made observations pertaining to the facility's infection control measures. LPA observed sufficient hand hygiene supplies, sufficient cleaning and disinfecting provisions, proper use of face coverings, and adequate COVID postings. The facility has a designated infection control lead person who has been tasked with tracking all COVID-19 cases and/or suspected cases, ensuring PPE supplies are maintained, cleaning and disinfection provisions are in adequate quantities, and that staff are trained in the proper use and disposal of PPE and overall infection control. The facility has an approved plan in place which follows Community Care Licensing guidelines for when and how long to test staff and residents for COVID-19, when and how to isolate/quarantine residents, and when to schedule cleaning and disinfection times of high traffic and frequently touched areas. The facility also has a plan in place to monitor residents regularly for any changes in condition and to subsequently notify the resident's physician and to notify all emergency agencies in the event of any COVID-19 related and/or suspected illnesses. Based on the observations made during today’s visit, there were no deficiencies observed. An exit interview to review this report was conducted with Richley and a copy of this report was provided.the state’s words, verbatim · CDSS document, Jul 28, 2022

The state marks this report as 2 pages; the online copy we transcribed has 1. You can request the full file from the county licensing office.

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Liliana Silveira conducted an unannounced annual required licensing inspection. After identifying themselves and disclosing the purpose of the visit, LPA was granted entry by Administrator Maria Richley. An inspection tour was conducted inside and out, including verifying compliance with statutes, regulations and other written requirements that are relevant to protecting the health of residents in care and staff, including in the area of infection control practices. LPA assessed the strategies the facility is employing for the prevention, containment and mitigation of COVID-19, including the implementation of infection control guidance, staff retention and essential health and safety. The Plan for Epidemic Outbreak Specific to COVID-19 Mitigation Plan Report (LIC 808) was reviewed with Maria, including: Residents in Care, Staff, Visitors, Facilities without COVID-19, Infection Control and Physical Distancing. LPA observed one central entry point for universal entry, a sign-in policy and symptom screening initiated at entry for all staff, visitors and residents; the facility’s visitor policy posted at the entrance, signs throughout the facility promoting hand hygiene, cough/sneeze etiquette and physical distancing; face coverings worn by staff and face coverings recommended to residents; hand sanitizer/hand washing stations readily available; a designated visitation area; emergency agencies’ contact information posted in a location visible to staff and residents; and an adequate supply of PPE. The facility is in compliance with and has implemented infection control practices as outlined in its LIC 808. No deficiencies were observed during today's visit. An exit interview was conducted with Maria and a copy of this report along with the Licensee Rights (LIC 9058 FAS 01/16) was provided to them via email; an email read receipt confirms receipt of these rights.the state’s words, verbatim · CDSS document, Jul 30, 2021