Crossroads Home Care

Type of visit: Required - 1 Year

On 11/06/25 Licensing Program Analyst (LPA) Javina George made an unannounced visit to the facility to conduct a 1 year required inspections. LPA was greeted by caregiver and the administrator Arni Montazer arrived shortly after. LPA verified the facility contact information, and will update accordingly. The facility has an approved hospice waiver for (6) with (3) currently receiving services. The facility is also approved for (1) bedridden resident, with there being (1) bedridden resident residing in room # 2. There are two sheds on grounds that are being utilized for storage. The facility was observed to have the required postings and to be clean and clutter free. Staff present were observed to have fingerprint clearance and to be associated to the facility. The facility has a fully charged fire extinguisher that was last serviced on 07/18/25. There are no guns, ammunition or bodies of water on the premises. The medications, chemicals, and sharps were observed to be locked and inaccessible to residents in care. The hot water temperature was tested and found to be within regulatory limits measuring at 115.7 degrees Fahrenheit. LPA observed for there to be non slip mats inside the bathrooms. The facility is conducting emergency disaster drills on a quarterly basis with the last drill being conducted on 09/05/25. The resident bedrooms were observed to have the required furniture. The food supply was observed to meet with requirements of a 2 day supply of perishable and a 7 day supply of non perishable food items. LPA conducted a records review and observed for the facility annual fees have been paid and the governing body was observed to be in good standing. The resident files were observed to have admissions agreements and medical assessments. The staff were observed to have the required training such as valid CPR. The administrator Arni Montazer was observed to possess valid administrator's certification which expires on 08/12/26. Based on today's inspection there were no citations issued. An exit interview was conducted and a copy of this report was reviewed and provided to Arni Montazer, administrator.the state’s words, verbatim · CDSS document, Nov 6, 2025

Type of visit: Required - 1 Year

On November 06, 2024, Licensing Program Analyst (LPA), Venus Mixson arrived at the facility unannounced to conduct the Required Annual Inspection and met with the Administrator, Arni Montazer. The facility file review was conducted at the Regional Office and additional records were requested and reviewed on site. The facility is licensed for six and is currently operating at a capacity of four for (740) facility type. LPA Mixson toured the facility along with the Administrator and made observations pertaining to the annual visit. LPA inspected the facility inside and outside there were no obstructions or debris to the indoor or outdoor passageways at the time of this visit. Additionally, there were no bodies of water on the premises. The facility is a single-story home located at 2512 Heather Place Escondido, CA. 92027. Physical Plant: The facility phone number is (760) 294-5949 and it is operable. LPA Mixson observed the residents’ bedrooms, and each was equipped with required furniture as per Title 22. LPA Mixson inspected facility bathrooms, and the hot water temperature tested within regulations at 110 and logged. The bathrooms were clean, and appliances were operating appropriately currently at the time of this visit. The facility is equipped with operating smoke detectors, carbon monoxide alarms, and fire extinguishers. LPA Mixson observed required postings such as "If you See Something, Say Something,” the "Personal Rights," and the PUB 475. The cleaning supplies and sharp items were kept locked and inaccessible to the residents in care. There was a designated storage space for the residents and staff files, and it was locked and inaccessible to residents in care currently at the time of this visit. Medications: Were locked and inaccessible to residents in care, and there was a sufficient supply of medication for each resident. The overall facility is clean, the furniture is in good condition. The facility heating system and other appliances were operable currently at the time of this visit. Administrator informed LPA there were safety lights for night throughout the facility, and no fire arms. Food Service: Non-perishable and perishable food supply is sufficient per regulations, and there are a variety of food types available for residents. Dishes and utensils were in sufficient supply and stored properly, and sharp items are locked. Care & Supervision/Administration: Adequate staff are present for the supervision of residents in care. Floor plans, telephone numbers and personal rights were found posted in the facility. The listed administrator possesses a current administrator’s certificate with an expiration date of 06/07/2026. Records Reviewed and Resident/Staff Files: LPA reviewed two staff files and reviewed the facility's staff schedule. The staff files reviewed have criminal clearance and updated training along with First Aid Certification. Four resident file was reviewed and possessed all required paperwork. Disaster preparedness: LPA Mixson reviewed the facility's emergency and disaster plan as well as disaster training binder. LPA observed the last fire drill met the department standards. Infection Control: LPA Mixson observed the hand washing stations in the facility restrooms. LPA observed PPE equipment and cleaning supplies to do regular cleaning of the facility. LPA reviewed the facility's infection control plan and found all required infection control measures. There were technical assistance observed and cited per Title 22, Division 6 of the California Code of Regulations at this time. An exit interview was conducted where a copy of this report was discussed and given to Administrator, Arni Montazer.the state’s words, verbatim · CDSS document, Nov 6, 2024

Type of visit: Required - 1 Year

On November 16, 2023, Licensing Program Analyst (LPA), Venus Mixson made an unannounced visit to the facility to conduct an annual licensing inspection, and met with the Lead-Caregiver, Mariatheres Paraiso. The LPA introduced herself and stated the purpose of the visit. LPA Mixson toured the facility along with the Lead Caregiver, and inspected the facility inside and outside, and there were no obstructions to the indoor or outdoor passageways at the time of this visit. The facility is licensed to serve six senior adult residents, but currently has five residents. Physical Plant: The facility is a single story home located at 2512 Heather Place, Escondido, Ca. 92027, and the facility phone number is (760) 294-5949, and is operable. The LPA observed the resident's bedrooms, and each was equipped with required furniture as per Title 22. The LPA inspected the facility bathroom, and the hot water temperature tested within regulations. The bathrooms were clean and appliances were operating appropriately at the time of this visit. The facility is equipped with operating smoke detectors, carbon monoxide alarms, and fire extinguisher, and a first aid kit with manual. The LPA observed required postings such as; the Ombudsman poster, "If you See Something, Say Something" and the "Personal Rights" postings were posted in a common area. The cleaning supplies and sharp items were kept locked and inaccessible to the resident. There was a designated space for the resident and staff files. Medications: The medications were, locked, and inaccessible to the resident. The overall facility is clean, and the furniture is in good condition. The facility air conditioning and other appliances were operable currently at the time of this visit. Food Service: Non-perishable and perishable food supply is sufficient per regulations, and there were a variety of food types. Dishes and utensils are in sufficient supply and stored properly. Care & Supervision: Facility has sufficient staff, two caregivers at the time of this visit, and the staff were attentive and engaging the resident, and family visits. Records Review: The LPA reviewed five resident files, two staff files, and conducted two staff interviews. There were no Title 22, Division 6 Regulation violations observed and/or cited during todays visit. An exit interview was conducted and a copy of this report was given to the Facility Manager, Mariatheres Paraiso.the state’s words, verbatim · CDSS document, Nov 16, 2023