Brookdale Auburn

Licensing Program Analyst (LPA) Cassandra Mikkelson arrived unannounced to open the investigation and deliver findings into allegation listed above. LPA met with Executive Director Malissa Acuna,during today’s visit. During today's inspection LPA conducted interviews, toured the facility and reviewed records pertinent to the investigation. ** Report continued on 9099-C page Unfounded— CDSS inspection report, June 4, 2026 · control 59-AS-20260601121700

Licensed Program Analyst (LPA) Cassandra Mikkelson arrived at the facility unannounced and met with Executive Director Malissa Acuna to deliver findings for the above complaint allegation. During the investigation, LPA conducted interviews, conducted a tour of the facility, and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: *** Report continued on 9099-C*** Unfounded— CDSS inspection report, November 6, 2025 · control 59-AS-20250912093923

Licensing Program Analyst (LPA) Bethany Mirlohi arrived unannounced to deliver complaint findings. LPA met with Administrator Malissa Acuna during today’s inspection. LPA investigation allegation, “Insufficient staffing to provide adequate care and supervision”. LPA interviewed 5 residents that required care and supervision. 5 of 5 residents stated there are sufficient staff to meet their needs. 2 of 5 residents stated they have had to wait over 30 minutes for care at times. LPA interviewed 4 care staff at the facility, of which all stated there is sufficient staffing unless they have call offs. Care staff stated they are able to meet the residents’ care needs. Due to the information gathered LPA finds the allegation to be UNFOUNDED. Continuation on 9099-C. UnfoundedRead the full finding— CDSS inspection report, October 11, 2023 · control 59-AS-20230821112726

Licensing Program Analyst (LPA) Bethany Mirlohi arrived unannounced to continue investigation into allegations listed above. LPA met with Administrator Malissa Acuna during today's inspection. LPA investigated allegation, "Failure to adhere to the admission agreement". LPA interviewed relevant party in which they stated R1 and R2 are paying their rent on time every month, however since November 2022 residents continue to receive late payments. Facility has waived the late fees, however the mistake continues to occur. LPA reviewed R1 and R2's admission agreement in which it states, "We will charge a $250.00 late fee if we have not received all fees when due”. Continuation on 9099-C. SubstantiatedRead the full finding— CDSS inspection report, May 17, 2023 · control 59-AS-20230510141127

Licensing Program Analyst (LPA) Bethany Mirlohi arrived unannounced to continue investigation into allegations listed above. LPA met with Administrator Malissa Acuna during today's inspection. LPA investigated allegation "centrally stored medications are left unlocked". LPA conducted a facility tour which included 9 resident rooms, medication room, and common living spaces. LPA observed all medications are locked in the medication cart that is locked in the locked medication room. LPA did not observe unlocked medications in resident rooms or common areas. LPA interview facility staff and all staff state that medications are always locked in the medication cart and are not accessible to residents. LPA interview 3 residents in which they stated they have not observed medications unlocked. Continuation on 9099-C. UnfoundedRead the full finding— CDSS inspection report, May 17, 2023 · control 59-AS-20230303084533

Licensing Program Analyst (LPA) Bethany Mirlohi arrived unannounced to continue investigation into allegations listed above. LPA met with Administrator Malissa Acuna during today's inspection. LPA investigated allegation, "Facility staff are not giving new residents their medications for several days and Facility staff are not following reporting requirements." LPA conducted interviews with staff and found that R1 moved into the facility on the evening of April 28th. Facility staff inputted medication orders in their system as self- administer and so MAR did not show resident required medication assistance. R1 did not receive medications as prescribed on April 29th through March 2nd. Continuation on 9099-C. SubstantiatedRead the full finding— CDSS inspection report, May 17, 2023 · control 59-AS-20230505083122

Licensing Program Analyst (LPA) Bethany Mirlohi arrived to deliver complaint findings regarding the above allegations. LPA met with Administrator Malissa Acuna during today's inspect. LPA ensured she applied hand sanitizer before entering the facility. LPA investigated allegation, "Staff are not following a licensed physician's orders". During the investigation LPA reviewed documents, and conducted interviews with staff, residents, and relevant parties. R1 was taken to the emergency department and tested positive for covid on November 30, 2022. R1 returned home the same day and isolated in their room. LPA reviewed “After visit summary” documentation from the hospital in which it states to “follow these recommendations as told by your health care provider”. Continuation on 9099-C. UnsubstantiatedRead the full finding— CDSS inspection report, April 6, 2023 · control 25-AS-20221201161953

On 3/1/2023 LPA Tryon visited the faciity to continue to work on the complaint. LPA self-screened for COVID symptoms prior to the visit. LPA met with Malissa Acuna, Executive Director. LPA has spoken with staff and witnesses, toured the facility and reviewed documentation. Regarding the allegation that the facility is not stopping the spread of COVID-19, LPA has spoken with staff and reviewed documentation. LPA learned that at the time of the allegation, the facility was routinely screening all visitors, staff and residents entering the facility. Temperatures were taken at the front door and visitors were screened.with questions regarding COVID symptoms. Staff and visitors were routinely wearing masks in the building. When there was a suspicion of a possible infection, isolation protocol was intiated, staff and residents were given tests thoughout the episode until clear. LPA also learned that resident R1 had moved into the facility from a hospital. R1 had only moved into the facilityRead the full finding— CDSS inspection report, March 1, 2023 · control 25-AS-20220815124721