Carmelo Park is a residential care home for the elderly (RCFE) in Monterey, Monterey County, California — state license #275202480, licensed for 40 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated April 23, 2026 — published below in full, verbatim and unscored.

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Carmelo Park

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Residential care home for the elderly (RCFE) · Mid-size home, 40 residents · Monterey, CA · Monterey County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #275202480, held since 2015 · read from the California state record on August 2, 2026 ·See on State Site →
966 Carmelo Street · Monterey, Monterey County
Phone
(831) 375-0665
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 10 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 8 residents
Bedridden careVerified in record

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
LICENSED TO SERVE 40 RESIDENTS, AGES 60 AND OVER. 24 AMBULATORY, 10 NON-AMBULATORY AND 6 BEDRIDDEN. SUBJECT TO HOSPICE WAIVER FOR 8.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 7 times and filed 7 documents. The most recent is a facility evaluation report, dated April 23, 2026.

Most recent state visit
April 23, 2026
Occupancy at the February 11, 2026 visit
28 of 40 beds

The state's published file for this home includes 3 documents with transcribed findings, dated October 30, 2025 to February 11, 2026. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 7 documentsFull record on the state’s site →
20263 state visits · 3 documents
Apr 23, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 11, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Resident sustained unexplained injury due to staff neglect/lack of supervision

On 02/11/2026, Licensing Program Analyst (LPA) V Gorban arrived unannounced to deliver findings on the above allegation. LPA introduced self, stated the purpose of the visit to administrator Karie Mazerik and was granted entry. During the course of the investigation, LPA conducted a facility tour and conducted records review and interviews. This agency has investigated the complaint alleging: Resident sustained unexplained injury due to staff neglect/lack of supervision. Based on interviews and records review no indications resident sustained injury due to neglect/and lack of supervision. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies issued during this visit, exit interview conducted, report signed and copy of this report provided for facility records. Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 11, 2026 · control 24-AS-20251230100053
Jan 16, 2026Complaint investigation reportUnfounded

Allegation investigated: Staff neglect resulted in a resident sustaining multiple pressure injuries

On 01/16/2026, Licensing Program Analyst (LPA) M Vega arrived unannounced to deliver findings on the above allegation. LPA introduced self, stated the purpose of the visit, and was granted entry to the facility by Administrator - Matthew Mazerik. LPA met with Administrator. During the course of the investigation, LPA conducted a facility tour and conducted resident interviews. Resident interviews revealed that residents are not neglected. Documents reveal that care was and is being provided to residents in care. This agency has investigated the complaint alleging: “Staff neglect resulted in a resident sustaining multiple pressure injuries”. We have found that the complaint was UNFOUNDED, meaning the alleged violation is false, could not have happened and/or is without a reasonable basis. No deficiencies issued. Exit interview conducted. A copy of this report was discussed and provided to Administrator - Matthew Mazerik, whose signature will confirm receipt of this document. Unfoundedthe state’s words, verbatim · CDSS document, Jan 16, 2026 · control 24-AS-20251009152556
20252 state visits · 2 documents
Oct 30, 2025Complaint investigation reportSubstantiated

Allegation investigated: Resident sustained injuries due to staff neglect. Facility staff failed to seek timely medical attention after the resident fell

On 10/30/2025, Licensing Program Analyst (LPA) V. Gorban arrived unannounced to deliver findings on a complaint investigation. LPA explained the purpose of the visit to staff Anna Martinez and was allowed entry. Administrator was notified of Licensing visit. During the course of the investigation, department conducted a facility tour, conducted interviews, and reviewed records. On 07/30/2025, staff observed R1 trapped between the bed's side rail and the mattress, with his legs and feet touching the floor at 0500 hours. Staff placed R1 on the floor and did not seek medical attention until 0740 hours. R1 was diagnosed with temporary paralysis on the left side of his body, rhabdomyolysis, as well as bruising, skin tears, and swelling. Staff interviewed acknowledged that EMS should have been called immediately. The preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. See citations on the attached LIC. 9099D. The issuance of additiothe state’s words, verbatim · CDSS document, Oct 30, 2025 · control 24-AS-20250801152714
May 9, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
May 7, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations2typical 1
Type B citations0typical 1
Substantiated complaints2typical 2
Total complaints3typical 7
State visits on file7typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2015.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026330202522120241102022110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — Monterey County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Carmelo Park licensed?

Yes — Carmelo Park is a licensed residential care home for the elderly (RCFE) in Monterey (Monterey County): California license #275202480, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 40 residents. State records list 7 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated April 23, 2026, appears in the inspection record on this page.

Can Carmelo Park care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Carmelo Park with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE 40 RESIDENTS, AGES 60 AND OVER. 24 AMBULATORY, 10 NON-AMBULATORY AND 6 BEDRIDDEN. SUBJECT TO HOSPICE WAIVER FOR 8.

How much does Carmelo Park cost?

California's public licensing record does not include Carmelo Park's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Monterey County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Carmelo Park accept Medi-Cal or the Assisted Living Waiver?

Carmelo Park is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

28 of 40 beds occupied (70%) when the state visited on February 11, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Carmelo Park?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 7 state visits and 7 dated documents since 2022 for Carmelo Park; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 11, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident sustained unexplained injury due to staff neglect/lack of supervision
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 02/11/2026, Licensing Program Analyst (LPA) V Gorban arrived unannounced to deliver findings on the above allegation. LPA introduced self, stated the purpose of the visit to administrator Karie Mazerik and was granted entry. During the course of the investigation, LPA conducted a facility tour and conducted records review and interviews. This agency has investigated the complaint alleging: Resident sustained unexplained injury due to staff neglect/lack of supervision. Based on interviews and records review no indications resident sustained injury due to neglect/and lack of supervision. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies issued during this visit, exit interview conducted, report signed and copy of this report provided for facility records. UnsubstantiatedCDSS inspection report, February 11, 2026 · control 24-AS-20251230100053
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff neglect resulted in a resident sustaining multiple pressure injuries
State's findingUnfoundedThe state investigated and found the allegation to be false.
On 01/16/2026, Licensing Program Analyst (LPA) M Vega arrived unannounced to deliver findings on the above allegation. LPA introduced self, stated the purpose of the visit, and was granted entry to the facility by Administrator - Matthew Mazerik. LPA met with Administrator. During the course of the investigation, LPA conducted a facility tour and conducted resident interviews. Resident interviews revealed that residents are not neglected. Documents reveal that care was and is being provided to residents in care. This agency has investigated the complaint alleging: “Staff neglect resulted in a resident sustaining multiple pressure injuries”. We have found that the complaint was UNFOUNDED, meaning the alleged violation is false, could not have happened and/or is without a reasonable basis. No deficiencies issued. Exit interview conducted. A copy of this report was discussed and provided to Administrator - Matthew Mazerik, whose signature will confirm receipt of this document. UnfoundedCDSS inspection report, January 16, 2026 · control 24-AS-20251009152556

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident sustained injuries due to staff neglect. Facility staff failed to seek timely medical attention after the resident fell
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 10/30/2025, Licensing Program Analyst (LPA) V. Gorban arrived unannounced to deliver findings on a complaint investigation. LPA explained the purpose of the visit to staff Anna Martinez and was allowed entry. Administrator was notified of Licensing visit. During the course of the investigation, department conducted a facility tour, conducted interviews, and reviewed records. On 07/30/2025, staff observed R1 trapped between the bed's side rail and the mattress, with his legs and feet touching the floor at 0500 hours. Staff placed R1 on the floor and did not seek medical attention until 0740 hours. R1 was diagnosed with temporary paralysis on the left side of his body, rhabdomyolysis, as well as bruising, skin tears, and swelling. Staff interviewed acknowledged that EMS should have been called immediately. The preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. See citations on the attached LIC. 9099D. The issuance of additioCDSS inspection report, October 30, 2025 · control 24-AS-20250801152714

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 7 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
2
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
2
typical for this size: 2
Total complaints
3
typical for this size: 7
State visits on file
7
typical for this size: 19
See the full inspection record on the state's site →

Who runs Carmelo Park?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Songbird Care Homes Salinas Llc, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(831) 375-0665
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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