Redwoods, The is a residential care home for the elderly (RCFE) in Mill Valley, Marin County, California — state license #210102866, licensed for 150 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 16 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated September 25, 2025 — published below in full, verbatim and unscored.

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Redwoods, The

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Residential care home for the elderly (RCFE) · Large community, 150 residents · Mill Valley, CA · Marin County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #210102866, held since 1980 · read from the California state record on August 2, 2026 ·See on State Site →
40 Camino Alto · Mill Valley, Marin County
Phone
(415) 383-1600
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 35 residents
Dementia / memory careVerified in record
Hospice careApproved for 8 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
35 NON-AMBULATORY. HOSPICE WAIVER FOR 8.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 16 times and filed 16 documents. The most recent is a facility evaluation report, dated September 25, 2025.

Most recent state visit
September 25, 2025
Occupancy at the March 18, 2025 visit
110 of 150 beds

The state's published file for this home includes 3 documents with transcribed findings, dated September 12, 2022 to March 18, 2025. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 9 of 16 documentsFull record on the state’s site →
20256 state visits · 6 documents
Sep 25, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 25, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 17, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 18, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are interfering with resident’s medical services.

On 03/18/2025, Licensing Program Analyst (LPA) Loera conducted an unannounced visit for the purpose of delivering complaint findings. LPA arrived and met with Administrator, Elena Davidenko and Executive DIrector, Kyle Ruth-Salas. During the investigation, LPA reviewed records, conducted interviews with staff and outside parties, and made observations. Compliant alleges, Staff are interfering with resident’s medical services. Based upon department interviews with staff, information provided was contradicting with a lack of corroborating evidence to support the allegation. Individual 1 (I1) was a contracted podiatrist for the facility. The facility decided to go a different route and sign a new contracted podiatrist. Medical services such as podiatrist are provided for all residents upon their request, as facility has a sign-up sheet provided at facilities front desk. continued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 18, 2025 · control 21-AS-20241226115209
Jan 29, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 3 documents
Sep 20, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 25, 2024Complaint investigation reportUnfounded

Allegation investigated: Facility staff is not allowing authorized representative to view resident's medical records

Licensing Program Analyst (LPA) Helena Rummonds arrived unannounced at approximately 9:30AM to deliver findings regarding the above allegation. LPA met with Administrator, Kyle Ruth-Islas. LPA and Administrator discussed the purpose of the visit. Throughout the course of the investigation, LPA conducted interviews and reviewed documents. Complaint alleges that facility staff are not allowing authorized representative to view resident's medical records. Based on documents reviewed, Resident 1 (R1) designated a specific individual as their Power of Attorney (POA), Health Care Agent, Trustee, and Executor of Will. Review of documents revealed that R1 and POA gave instructions to facility not to give out medical or personal information to an outside party, who was not authorized to view the documents they requested. Continued on LIC9099 Unfoundedthe state’s words, verbatim · CDSS document, Jul 25, 2024 · control 21-AS-20240705102809
Jan 18, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 1
Type B citations0typical 1
Substantiated complaints1typical 2
Total complaints3typical 7
State visits on file16typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 1980.
Year-by-year trend
YearVisitsDocumentsSubstantiated20256602024330202333020222312021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — Marin County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (415) 383-1600

Is Redwoods, The licensed?

Yes — Redwoods, The is a licensed residential care home for the elderly (RCFE) in Mill Valley (Marin County): California license #210102866, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 150 residents. State records list 16 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated September 25, 2025, appears in the inspection record on this page.

Can Redwoods, The care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Redwoods, The with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record35 NON-AMBULATORY. HOSPICE WAIVER FOR 8.

How much does Redwoods, The cost?

California's public licensing record does not include Redwoods, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Marin County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Redwoods, The accept Medi-Cal or the Assisted Living Waiver?

Redwoods, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

110 of 150 beds occupied (73%) when the state visited on March 18, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Redwoods, The?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 16 state visits and 16 dated documents since 2021 for Redwoods, The; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 18, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are interfering with resident’s medical services.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 03/18/2025, Licensing Program Analyst (LPA) Loera conducted an unannounced visit for the purpose of delivering complaint findings. LPA arrived and met with Administrator, Elena Davidenko and Executive DIrector, Kyle Ruth-Salas. During the investigation, LPA reviewed records, conducted interviews with staff and outside parties, and made observations. Compliant alleges, Staff are interfering with resident’s medical services. Based upon department interviews with staff, information provided was contradicting with a lack of corroborating evidence to support the allegation. Individual 1 (I1) was a contracted podiatrist for the facility. The facility decided to go a different route and sign a new contracted podiatrist. Medical services such as podiatrist are provided for all residents upon their request, as facility has a sign-up sheet provided at facilities front desk. continued on LIC9099-C UnsubstantiatedCDSS inspection report, March 18, 2025 · control 21-AS-20241226115209

2024

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedFacility staff is not allowing authorized representative to view resident's medical records
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Helena Rummonds arrived unannounced at approximately 9:30AM to deliver findings regarding the above allegation. LPA met with Administrator, Kyle Ruth-Islas. LPA and Administrator discussed the purpose of the visit. Throughout the course of the investigation, LPA conducted interviews and reviewed documents. Complaint alleges that facility staff are not allowing authorized representative to view resident's medical records. Based on documents reviewed, Resident 1 (R1) designated a specific individual as their Power of Attorney (POA), Health Care Agent, Trustee, and Executor of Will. Review of documents revealed that R1 and POA gave instructions to facility not to give out medical or personal information to an outside party, who was not authorized to view the documents they requested. Continued on LIC9099 UnfoundedCDSS inspection report, July 25, 2024 · control 21-AS-20240705102809

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility did not dispense medication as prescribed by doctor.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
kThe Department conducted a complaint investigation regarding the allegation listed above. Licensing Program Analyst Fernandes-Goes arrived unannounced for the purpose of closing the investigation and met with Catherine Scott - Administrator. On 8/17/2022, LPA Fernandes-Goes toured the facility with Thanh Nguyen - LVN AL; conducted interviews; acquired documentation; and made observations of the facility. During interviews with complainant and staff on 8/16 and 8/17/2022 and documentation reviewed on 8/17/2022, Department learned that facility residents R2, R3, R4 have had medication that were not dispensed as prescribed by doctor. Resident R2 care plan dated 1/22/2022 states that resident needs medication setup and reminders in addition to medication management by facility including ordering medications – Continued LIC 9099-C SubstantiatedCDSS inspection report, September 12, 2022 · control 21-AS-20220811091318

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 16 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
1
typical for this size: 2
Total complaints
3
typical for this size: 7
State visits on file
16
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(415) 383-1600
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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