Floresma Guest Home is a residential care home for the elderly (RCFE) in Long Beach, Los Angeles County, California — state license #198320262, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated June 22, 2026 — published below in full, verbatim and unscored.

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Floresma Guest Home

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Long Beach, CA · Los Angeles County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #198320262, held since 2022 · read from the California state record on August 2, 2026 ·See on State Site →
1812 E. Hardwick Ave · Long Beach, Los Angeles County
Phone
(562) 895-2418
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 4 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY._HOSPICE WAIVER FOR 4.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 9 times and filed 8 documents. The most recent — a complaint investigation report on June 22, 2026 — closed with the state’s outcome word: “Substantiated.”

Most recent state visit
June 22, 2026
Occupancy at that visit
4 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated March 13, 2025 to June 22, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 8 documentsFull record on the state’s site →
20262 state visits · 3 documents
Jun 22, 2026Complaint investigation reportSubstantiated

Allegation investigated: Staff retained a resident with a stage 4 pressure injury.

On 06/22/2026 at 9:05am, Licensing Program Analyst (LPA) Zina Brown conducted a subsequent visit in order to render investigation findings. LPA met with Myrna Ma (Licensee) and the purpose of the visit was explained. The investigation consisted of the following: On 09/15/2025 the Department obtained copies of the following: staff and resident rosters and the following documents for resident #1 (R1): Identification & Emergency Information, Physician’s Report, Preplacement Appraisal, Appraisal/Needs & Service Plan, Medication Administration Record (MAR), UCI Health records, Hospice of the Valley records, and Hollywood Home Health records. On 09/29/2025, the Department conducted interviews with residents #1, 2, 3, and 4 (R1, R2, R3, R4), on 09/16/2025 and 09/29/2025, the Department conducted interviews with witness #1 (W1), on 10/02/2025, the Department conducted interview with witness #2 (W2), on 10/08/25 the Department conducted interviews with witness # 3 (W3), on 10/30/2025 the Departthe state’s words, verbatim · CDSS document, Jun 22, 2026 · control 11-AS-20250910151908
Jun 22, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 17, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 2 documents
May 2, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 13, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not provide adequate food service for a resident Staff do not meet a resident's hygiene needs Residents needs are not being met due to lack staff

On March 13, 2025, Licensing Program Analyst (LPA) Deborah Lee conducted a subsequent complaint visit to gather information regarding the above allegation(s) and to deliver findings. LPA Lee met with Myrna Ma, Licensee and explained the reason for the visit. The investigation consisted of the following: On February 19, 2025 (the initial 10-day), LPA Lee and Myrna Ma toured the facility inside and out. LPA reviewed and requested, the following: staff roster (dated 4/26/24 ), resident's roster (dated 2/19/25 ), Physician's Report for Residential Care for the Elderly (RCFE) for R1 dated (5/29/24) and facility menu. LPA reviewed Admission Agreement for R1(date signed 5/27/24 ), reviewed resident files ( R1-R5). LPA Lee inspected facility's food supply, interviewed (3) residents (R1,R3,R4), and Licensee (A1). On March 13 2025 (subsequent visit), LPA interviewed (2) staff (S1-S2) and 1 Resident (R2). LPA was unable to interview R5 due to R5’s non-verbal status. Page 1 of 3 Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 13, 2025 · control 11-AS-20250214160338
20241 state visit · 1 document
Apr 19, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations2typical 0
Type B citations0typical 0
Substantiated complaints1typical 0
Total complaints2typical 0
State visits on file9typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2022.
Year-by-year trend
YearVisitsDocumentsSubstantiated20262312025220202411020231102022110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$4,000$6,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2026 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (562) 895-2418

Is Floresma Guest Home licensed?

Yes — Floresma Guest Home is a licensed residential care home for the elderly (RCFE) in Long Beach (Los Angeles County): California license #198320262, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated June 22, 2026, was marked “Substantiated” by the state.

Can Floresma Guest Home care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Floresma Guest Home with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY._HOSPICE WAIVER FOR 4.

How much does Floresma Guest Home cost?

California's public licensing record does not include Floresma Guest Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Floresma Guest Home accept Medi-Cal or the Assisted Living Waiver?

Floresma Guest Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 6 beds occupied (67%) when the state visited on June 22, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Floresma Guest Home?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 9 state visits and 8 dated documents since 2022 for Floresma Guest Home; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated June 22, 2026, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff retained a resident with a stage 4 pressure injury.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 06/22/2026 at 9:05am, Licensing Program Analyst (LPA) Zina Brown conducted a subsequent visit in order to render investigation findings. LPA met with Myrna Ma (Licensee) and the purpose of the visit was explained. The investigation consisted of the following: On 09/15/2025 the Department obtained copies of the following: staff and resident rosters and the following documents for resident #1 (R1): Identification & Emergency Information, Physician’s Report, Preplacement Appraisal, Appraisal/Needs & Service Plan, Medication Administration Record (MAR), UCI Health records, Hospice of the Valley records, and Hollywood Home Health records. On 09/29/2025, the Department conducted interviews with residents #1, 2, 3, and 4 (R1, R2, R3, R4), on 09/16/2025 and 09/29/2025, the Department conducted interviews with witness #1 (W1), on 10/02/2025, the Department conducted interview with witness #2 (W2), on 10/08/25 the Department conducted interviews with witness # 3 (W3), on 10/30/2025 the DepartCDSS inspection report, June 22, 2026 · control 11-AS-20250910151908

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not provide adequate food service for a resident Staff do not meet a resident's hygiene needs Residents needs are not being met due to lack staff
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On March 13, 2025, Licensing Program Analyst (LPA) Deborah Lee conducted a subsequent complaint visit to gather information regarding the above allegation(s) and to deliver findings. LPA Lee met with Myrna Ma, Licensee and explained the reason for the visit. The investigation consisted of the following: On February 19, 2025 (the initial 10-day), LPA Lee and Myrna Ma toured the facility inside and out. LPA reviewed and requested, the following: staff roster (dated 4/26/24 ), resident's roster (dated 2/19/25 ), Physician's Report for Residential Care for the Elderly (RCFE) for R1 dated (5/29/24) and facility menu. LPA reviewed Admission Agreement for R1(date signed 5/27/24 ), reviewed resident files ( R1-R5). LPA Lee inspected facility's food supply, interviewed (3) residents (R1,R3,R4), and Licensee (A1). On March 13 2025 (subsequent visit), LPA interviewed (2) staff (S1-S2) and 1 Resident (R2). LPA was unable to interview R5 due to R5’s non-verbal status. Page 1 of 3 UnsubstantiatedCDSS inspection report, March 13, 2025 · control 11-AS-20250214160338

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
2
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
9
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(562) 895-2418
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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