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Oaktree Manor

Small home·Licensed for 6·Long Beach, California

Licensed since 2020Licence #198320107
  • Care approvals on fileHospice · BedriddenState licensing record · September 13, 2026
  • Starting rate$5,500 a monthListed by the home on Seniorly · September 9, 2026
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit6 of 6 beds occupiedFebruary 12, 2025 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitAugust 19, 2026CDSS inspection record

Oaktree Manor is a small care home in Long Beach — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2020. Wheelchair and non-ambulatory care and dementia care are not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Oaktree Manor

Is Oaktree Manor licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Oaktree Manor licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Oaktree Manor been cited?

0 Type A and 0 Type B citations since 2020, per CDSS records as of September 13, 2026. Those records count 6 state visits over the same years.

Is Oaktree Manor still open?

This license was on the CDSS roster as of September 28, 2026.

What does Oaktree Manor cost?

$5,500 a month to start — listed by the home on Seniorly · September 9, 2026.

The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.

Among 21 other homes of a similar licensed size in Long Beach that publish a starting rate, the middle half runs $4,000 to $6,500 a month, and the middle figure is $5,500 (n = 21 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Oaktree Manor take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Grand Pacific Sun, LLC, per CDSS records as of September 13, 2026. See the homes licensed to Grand Pacific Sun LLC — at least 2 on the state roster.

Is there a hospital nearby?

UCI Health-Los Alamitos is 3.3 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Oaktree Manor keep a resident on hospice?

Hospice care is approved on this license, covering up to 6 residents, per CDSS records as of September 13, 2026.

Oaktree Manor license and inspection record

  • Name on the license: “OAKTREE MANOR”, per the CDSS roster as of May 25, 2025.
  • License #198320107. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Grand Pacific Sun, LLC, per CDSS records as of September 13, 2026.
  • First licensed in 2020, per CDSS records as of September 13, 2026.
  • 6 state inspection visits since 2020, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2020, per CDSS records as of September 13, 2026. The same records count 6 state visits in that period.
  • 1 complaint and 0 substantiated allegations on file since 2020, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is August 19, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryNot on file · ask the home
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 6 residents
  • BedriddenApproved · covers up to 6 residents

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER 6 AMBULATORY, OF WHICH 6 MAY BE BEDRIDDEN. HOSPICE WAVIER FOR 6.

935 - ELDERLY

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 6 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

This home’s starting rate

$5,500a month to start

Listed by the home on Seniorly · September 9, 2026 · See listing

Likely monthly total

$5,500a month

Likely $5,500–$6,100

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · where the price comes from
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$5,500this home

    The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $5,500–$6,100
$5,500
First monthWith a one-time move-in fee · likely $5,500–$9,600
$7,500
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWhere this price comes from

The home lists this starting rate on Seniorly for assisted living shared bedroom, seen September 9, 2026.

21 homes like this within 3 miles publish starting rates mostly between $4,000–$8,100.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 21 nearby homes behind this estimate

Where it is

  • 3269 San Anseline Ave, Long Beach, CA 90808Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 6 documents for this home, and its records count 6 visits since 2020. The most recent is a facility evaluation report, dated September 22, 2025.

On file since
2021
State visits
6
Most recent visit
August 19, 2026
Occupied · February 12, 2025 visit
6 of 6 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated February 12, 2025. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints1typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2020.

Year by year
YearVisitsDocumentsSubstantiated20252202024110202311020221102021110

The last 36 months — 4 of 6 documents

20252 state visits · 2 documents
Sep 22, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 09/22/2025 at 8:23am, Licensing Program Analyst (LPA) Zina Brown conducted an unannounced visit to the above facility. The purpose of today's visit was to conduct the one-year inspection. LPA met with Edilberto Bernardino, Administrator and the purpose of the visit was discussed. Facility is licensed to serve 6 residents from the age range of 60 and over ambulatory, of which 6 may be bedridden with a hospice waiver for 6. (4) of the residents are diagnosed with dementia, (2) residents receive home health, and (2) of the residents are receiving hospice care services. The facility does not handle any of the residents’ money. The facility has a current administrator certificate for Edilberto Bernardino (#708539740) valid from 09/17/2025 - 09/16/2027. The facility fees are current. The facility has liability insurance Kinsale Insurance #0100310726-2 with each occurrence of $1,000,000 and general aggregate of $3,000,000, effective from 07/01/2025 -07/01/2026 The home is a single home consisting of: (6) residents' rooms, (4) bathrooms of one of the bathroom are for visitors, (1) staff room, a living area, a dining area, a kitchen, an outside seating area, a backyard with a garden and an attached garage. Between the hours 12:25pm-12:45pm, LPA toured the resident bedrooms had the required furniture, bed linens and closet/drawer space to accommodate each resident comfortably. Resident bathrooms were checked. Toilets and water faucets worked properly, grab bars were secure, shower was free of mold/mildew and a non-skid mat was in place. The water temperature measured at 117.1°F (in the bathroom #1), 119.8°F (in bathroom #2) and 119.1 °F (bathroom #3). Resident bath towels, toiletries, and personal hygiene supplies were adequately stocked. Common areas were clean and clear of hazards doorways were free of obstructions. Report continues on LIC 809-C Between the hours of 8:45 am - 2:15 pm, LPA conducted a records review of (6) residents records, (5) staff records and (5) Resident Medication Administration Records and the facility disaster plan. The facility disaster plan was current (last conducted on August 2025 at 1:26pm) and in compliance with Title 22 at the time of visit. Kitchen was checked and observed to be within Title 22 regulations. Perishable and non-perishable food supply was checked. All cleaning solutions, hazardous items, and medications were securely locked and inaccessible to residents. Smoke detectors were working properly, and fire extinguisher was fully charged. Carbon monoxide detector was operational. First Aid kit was available. Outside grounds were toured and no bodies of water were observed. Walkways around the home were clear of hazards. There are no security bars or weapons on the premises. According to the California Code of Regulations (Title 22, Division 6, Chapter 8), LPA did observe deficiencies, and citations were issued at this time. LPA observed the following to be out of compliance with Title 22 regulations: 2 out of 6 resident did not have the LIC 625: Need and Appraisal Plan on file. 2 out 2 residents did not have a Home Health Care of Plan on file 1 out 2 resident did not have a Hospice CARE Plan on file 1 out of 6 staff did not have a LIC 503 Health Screening on file An exit interview was conducted Edilberto Bernardino, Administrator, and a copy of Report and Appeal Rights provided.the state’s words, verbatim · CDSS document, Sep 22, 2025
Feb 12, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not meet a resident's incontinence need Staff did not seek timely medical attention for a resident Staff did not properly report an incident involving a resident

On 2/12/2025 LPA Alfonso Iniguez conducted an unannounced complaint visit. LPA Iniguez met with Edilberto Bernardino / Administrator. LPA Iniguez explained the purpose of this visit. Investigation Consisted of: LPA conducted the following interviews: Administrator Interview(A#1), Staff Interviews (S#1-S#2) and Resident’s interviews (R#1-R#4). LPA obtained and reviewed the following documents: Resident’s roster, Personnel roster, (R#1-R#3) Identification and Emergency Information, (R#1-R#3) Admissions agreements, (R#1-R#3) Physicians Report or LIC 602A. Evaluation Report continues LIC 9099-C Unsubstantiated Investigation Revealed the Following: Allegation: Staff did not meet a resident's incontinence need. The details of the complaint alleged that facility staff is not meeting (R#1)’s incontinence needs. During the records review, LPA Iniguez observed (R#1)’s Physicians Report for the Residential Care Facilities for the Elderly (RCFE) or LIC 602A dated 9/4/2024, it was marked by a physician that (R#1) did not have a bladder or bowel impairment. In addition, (R#1) can follow instructions and communicate their needs. Moreover, LPA Iniguez reviewed (R#1)’s Admission Agreement dated 11/8/24; it was written that (R#1) did not have additional services, such as incontinence services. During an Interview with the Administrator (A#1), he stated that the facility has an incontinence schedule, and the facility staff also changes the residents as needed. Moreover, (A#1) stated that (R#1) did not have incontinence while residing at the facility and never used adult diapers. (R#1) is no longer at the facility, and (W#1) hopes (R#1) is not call regarding this complaint investigation. During interviews with residents (R#2-R#4), (3) out of (3) stated that the facility staff is tending to their needs, including incontinence services. During interviews with facility staff (S#1-S#2), (2) out (2) stated that the facility has an incontinence schedule, and, in addition, the facility staff changes the residents as needed. Also, (2) out of (2) facility staff state that (R#1) did not have incontinence while residing at the facility and never used adult diapers. Evaluation Report continues LIC 9099-C Allegation: Staff did not seek timely medical attention for a resident. The details of the complaint alleged that facility staff did not call 911 when (R#1) felt at the facility. During the records review, LPA Iniguez observed (R#1)’s facility file; LPA did not find incident reports regarding (R#1)’s alleged fall at the facility. In addition, LPA Iniguez reviewed the Regional Office Special Incident Report (SRI) folder, and there are no SRIs regarding the (R#1) incident. During an Interview with the Administrator, (A#1) stated that (R#1) never fell at the facility while they resided there, so there was no need to call emergency services. Also, (A#1) states that the facility staff tends to the residents' needs as much as possible, including (R#1) while they reside there. (R#1) is no longer at the facility, and (W#1) hopes (R#1) are not call regarding this complaint investigation. During interviews with residents (R#2-R#4), (3) out of (3) stated that they feel the facility staff will seek immediate medical attention in case something happens to them. During interviews with facility staff (S#1-S#2), (2) out (2) stated that (R#1) never sustained a fall while living at the facility; if (R#1) had one, they knew they had to call 911. Also, (2) out of (2) facility staff stated that they make sure all resident's needs are met, including (R#1) 's, while they live here. Evaluation Report continues LIC 9099-C Allegation: Staff did not properly report an incident involving a resident. The details of the complaint alleged that facility staff did not report (R#1)’s incident to the appropriated parties (family, doctor, CDSS). During the records review, LPA Iniguez observed (R#1)’s facility file; LPA did not find incident reports regarding (R#1)’s alleged fall at the facility. In addition, LPA Iniguez reviewed the Regional Office Special Incident Report (SRI) folder, and there are no SRIs regarding the (R#1) incident. During an Interview with the Administrator, (A#1) stated that they knew that each incident must be reported to the resident’s family, doctor, and CDSS; however, since (R#1) did not fall while they were living at the facility, there was nothing to report. (R#1) is no longer at the facility, and (W#1) hopes (R#1) are not call regarding this complaint investigation. During interviews with residents (R#2-R#4), (3) out of (3) stated that they think the facility staff will report to their families and doctors in case something happens to them. During interviews with facility staff (S#1-S#2), (2) out (2) stated that since (R#1) did not sustain a fall while living here, there was nothing to report. Also, (2) out of (2) facility staff stated that they know that each incident involving a resident must be reported. Evaluation Report continues LIC 9099-C During this investigation, LPA found did not find sufficient evident to support the above-mentioned allegation(s). Based on the evidence gathered, interviews conducted, and records reviewed, the preponderance of evidence standard has been met; therefore, the above-mentioned allegation(s) are found to be UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted, and a copy of the Complaint Report was given to Edilberto Bernardino / Administrator.the state’s words, verbatim · CDSS document, Feb 12, 2025 · control 11-AS-20250207120059
20241 state visit · 1 document
Sep 18, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On September 18, 2024, Licensing Program Analyst (LPA) Deborah Lee conducted an unannounced required annual visit using the CARE Inspection Tools. LPAs met with Edilberto Bernardino Assistant Administrator and Alvin Ramos House Manager and explained the purpose of this visit. The facility is licensed to operate for (6) ambulatory and (6) bedridden elderly residents ages 60 and above. The facility is approved for (6) hospice residents. There are currently 2 residents in care. Structure: The facility is a single-story structure located in a residential neighborhood. It consists of the following: ( 6) residents' rooms, ( 3 ) bathrooms, (1) staff room, a living area, a dining area, a kitchen, an outside seating area and an attached garage. The construction that was documented in annual visit conducted on 11/30/2023 is in the completed phase. The garage door will be completed by the end of the week per House Manager. Physical Plant LPA and Edilberto Bernardino toured the facility inside and outside. LPA observed There were no bodies of water on the premises. All rooms were inspected. Beds and bedding supplies were in operational condition, lighting was provided, and storage for the resident's personal belongings was observed. Page 1 of 4 LPA observed the facility had required postings: ombudsman poster, see something say something poster, emergency numbers, clients rights, employee Federal/State wage information, facility sketch menus, disaster plan. Bedrooms LPA inspected all six (6) bedrooms. All bedrooms were observed to have the required furniture including beds, dressers, night stands with lamps, chairs, and ample storage space for personal belongings. All bedrooms were observed to be clean, in good repair, and have ample lighting. Bathrooms LPA inspected the facility bathrooms. In the resident’s bathroom the toilet, faucets, and shower were fully operational. All safety handrails were securely fastened. LPA observed the showers to be clean and free of mold or mildew. The shower had a nonskid material in bottom and shower chair. Resident’s toiletries are secured in a cabinet under the sink. The water temperature measured 111-degrees Fahrenheit. The visitor bathroom was observed to be clean. The toilet and faucets are operational. All bathrooms in the facility were observed to be clean, in good repair and within Title 22 regulations. Linens & Hygiene LPA observed all beds to have the required linens including mattress cover, fitted sheets, blanket, comforter, and pillow. LPA observed an ample supply of linens, towels, and blankets in the hall closets. Page 2 of 4 Kitchen/Laundry Room LPA inspected the kitchen and observed all appliances to be in good working repair, including stove/oven, microwave, dishwasher, washer, dryer, refrigerator, and additional freezer. LPA observed an ample supply of cutlery, pots, pans, and bowls to be in good repair. LPA observed knives and additional sharps to be secured in locked drawer in the kitchen and are inaccessible to residents. LPA observed a 3-day supply of perishable foods and a 7-day supply of nonperishable foods. Cleaning products and toxins were secured in hall closet that is inaccessible to clients. Common Rooms In the living room, LPA observed sofa, love seat, 3 recliners, mounted TV and a piano. In the dining room, LPA observed a six seated dinning table and a huge Island area counter with seating for six. Safety LPA observed and tested smoke/carbon monoxide detectors to be fully operable. LPA observed ( 2 ) fully charged fire extinguisher mounted on the wall, last serviced on 10/20/2023. The last emergency drill was conducted on 9/13/2024. LPA inspected the First Aid kit and found it contained an ample supply of required items: Scissors, tweezers, guaze, disinfectant wipes, band aids and a manual. LPA observed all exits to be clear and easily accessible. There are no firearms or ammunition stored on the premises. Medications LPA observed all centrally stored medications in their original packaging and are secured in a locked closet that is inaccessible to Residents in care. Medications observed to be in original packaging with appropriate labels. Page 3 of 4 Files LPA reviewed (2) resident files and found the contained all the necessary documentation. LPA reviewed four (4) staff files and found they contained the required documentation, certification, and training. Liability Insurance expires on 06/30/2025 Infection Control During the visit, LPA observed the facility’s infection control practices. LPA observed a sanitizing station at the facility entrance. PPE supplies are readily available to staff, and an additional 30-day supply of PPE was observed. Sufficient paper towels, cleaning, and disinfecting supplies were observed. There were no deficiencies cited during today’s visit. An exit interview was conducted with Assistant Administrator Edilberto Bernardino and a copy of this report was provided. Page 4 of 4the state’s words, verbatim · CDSS document, Sep 18, 2024
20231 state visit · 1 document
Nov 30, 2023Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 11/30/23, Licensing Program Analyst (LPA) Elvira Gonzalez conducted an unannounced annual required using the CARE Inspection Tool. LPA met with house manager Alvin Ramos and explained the purpose of today’s visit. LPA was granted entry to this facility. The facility is licensed to operate for (6) ambulatory and may be (6) bedridden elderly residents ages 60 and above. The facility is approved for (6) hospice residents. During this inspection, LPA observed construction being done in this facility. The construction is blocking emergency exit for bedroom #3. The facility is a single-story structure located in a residential neighborhood. It consists of the following: four (4) residents' rooms, two (2) common bathrooms, (1) staff bedroom which is under construction, a living area, a dining area, a kitchen, and an outside patio area which is not accessible to residents due to construction. LPA toured the physical plant with house manager Alvin Ramos. All rooms were inspected. Beds and bedding supplies were in good condition, adequate lighting was provided, and storage for resident personal belongings was observed. Bed linens, comforters, and bath towels were adequately stocked at the time of the visit. The bathrooms were found to be within Title 22 regulation. Water temperature properly measured between 105F-120F. A comfortable temperature was maintained in the facility. LPA observed the facility to be furnished at the time of the visit. Storage areas for personal hygiene were stored and not accessible to residents. The kitchen was inspected and there is sufficient perishable and non-perishable food available maintained properly. All fire extinguishers are fully charged, and smoke detectors operable. A working landline telephone remains available. A review of Medication Administration Records and Fire Drill are maintained and in order. The last fire drill was conducted on 09/03/23. Evaluation Report continues LIC 809-C During the visit, LPA observed the facility's infection control practices. LPA observed screening protocols for visitors, staff, and residents, and sanitizing stations in common areas and restrooms. LPA observed staff wearing face coverings, LPA observed the facility has a 30-day supply of Personal Protective Equipment (PPE). All mandated inspection control posters were posted. The facility has an approved Mitigation Plan Report on file with CCLD. Deficiencies: During this inspection LPA observed construction being done in facitlity. Licensee did not notify the department of these plans. While reviewing resident files, LPA observed that resident #4 was missing a TB test along with results. Deficiencies are issued and an exit interview was conducted with house manager Alvin Ramos. A copy of this report is provided along with the appeal rights.the state’s words, verbatim · CDSS document, Nov 30, 2023
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. What could change whether someone can stay here?
  4. Can we see a bedroom and share a meal during a visit?

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