Hearts of Paradise Home

Type of visit: Annual/Random

On 08/28/26, at 1:30pm, Licensing Program Analyst (LPA) Perry Scott conducted an unannounced annually required inspection visit to Hearts of Paradise Home. LPA was met by Bessie Coello, Administrator, and the purpose of today’s visit was explained. The facility is licensed to serve six (6) non-ambulatory residents over the age of 60. The facility has an approved hospice waiver for four (4) residents. Currently the facility has (5) residents. The facility’s annual fees are current. The facility is a one-story structure located in a residential neighborhood. The facility consists of four (4) resident bedrooms, two (2) bathrooms, living room, dining room, kitchen, laundry area, detached garage, and an outside shaded patio areas. At 1:50pm, LPA and staff toured the facility. There are no bodies of water or firearm/ammunition on the premises. All resident rooms were checked. Beds and bedding were in good condition, adequate lighting provided, and adequate storage for resident personal belongings was observed. Walls and floors were in good repair. Bed linens, comforters, and bath towels were adequately stocked at the time of visit. Bathrooms were found to be within Title 22 regulations. Toilets and water faucets worked properly. The shower was free of mold/mildew, there was adequate lighting, and sufficient toiletries were accessible to residents. A comfortable temperature is maintained in the facility. Report Continued On LIC809-C LPA observed the facility to be clean, sanitary, and appropriately furnished at the time of visit. Storage areas for cleaning agents, toxins, and sharps were inaccessible to residents. The kitchen was inspected and there is enough perishable and non-perishable food available for the residents. All food items were stored properly. The water temperature measured 109.7F degrees. Medications were centrally stored and properly locked, first aid kit was checked and fully stocked with manual. The fire extinguishers were charged and last inspected on 08/07/2026. The smoke/ carbon monoxide detectors were operable. The last fire/emergency drill was conducted on 08/28/2026. The facility’s administrator’s certificate (7032515740) was valid from 01/05/2025 through 01/04/2027. The facility’s liability insurance was valid from 11/03/2025 through 11/03/2026. LPA conducted a review of (5) resident records, (7) staff records and reviewed the facility disaster plan. LPA observed that residents had the following documents in their file: Appraisal/Needs And Service Plan, Admission Agreement, Physician Report, Identification And Emergency Information, Personal Rights, and Consent Forms. Staff records were complete with required documents and training. The facility emergency disaster plan was updated to include earthquake, wildfire, active shooter, extreme heat, and power outage training. LPA reviewed (5) resident medication administration records, and medication, and did not observe any discrepancies at the time of visit. During the visit, LPA observed the facility infection control practices. LPA observed screening protocols for visitors, staff, and clients. LPA observed that sanitizing stations were in common areas and restrooms. LPA observed that the facility had the required postings, posted throughout the facility. LPA advised the facility to continuously monitor the Centers for Disease Control (CDC) website and Community Care Licensing (www.cdss.ca.gov) for Provider Informational Notices (PIN) and for any updates relating to COVID-19 guidance and other related issues. The inspection tool was not available on the inspection; LPA used a manual RCFE paper inspection tool. Technical difficulties in FAS. No deficiencies were cited during this inspection visit. An exit interview was held, and a copy of this Facility Evaluation Report was provided to Bessie Coello, Administrator.the state’s words, verbatim · CDSS document, Aug 28, 2026

Type of visit: Required - 1 Year

On 09/05/25, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced annual visit to the facility listed above. LPA met with Administrator, Bessie Coello, and the purpose of today’s visit was explained. LPA was granted entry into the facility. The facility is licensed to serve six (6) non-ambulatory residents over the age of 60. The facility has an approved hospice waiver for four (4). Physical Plant/Structure The facility is a single-story structure located in a residential neighborhood. It consists of the following: four (4) resident rooms, 2 bathrooms, living room, dining room, kitchen, laundry area, detached garage, and outside shaded patio area. On the outside patio, LPA observed a table with umbrella and chairs available for resident use. LPA observed all walkways around the facility to be clean, clear, and free of obstructions, debris, and hazards. LPA did not observe any bodies of water on the premises. Bedrooms LPA inspected all residents’ rooms and observed the walls and floors to be in good repair. LPA observed all resident rooms had the required furniture including a bed, dresser, nightstand, chair, storage space for personal belonging, and ample lighting. LPA observed all beds had the required linens including a mattress cover, fitted sheet, blanket, comforter, and pillows. Beds and bedding were observed in good condition. LPA observed an ample supply of bed linens, and comforters at the time of visit. Bathrooms LPA inspected the facility bathrooms and found them to be within Title 22 regulations. All bathrooms were observed clean and operational. LPA observed storage area for personal hygiene products. LPA observed an ample supply of towels and personal hygiene products available for residents. All showers had non-slip material, shower chairs and secured safety handrails. The water temperature measured 108.3-degrees and 109.1-degrees Fahrenheit. Kitchen LPA inspected the kitchen and observed it to be clean and sanitary. LPA observed all appliances to be operable and in good repair. LPA observed an ample supply of dishware, cookware, and cutlery. LPA observed a 3- day supply of perishable foods, and a 7- day supply of non-perishable foods properly stored, dated, and labeled. The water temperature measured 109.9- degrees Fahrenheit. All sharps are secured in a locked cabinet and are inaccessible to residents. All cleaning supplies are secured in a locked cabinet under the kitchen sink and are inaccessible to residents. Common Rooms LPA observed the facility to be appropriately furnished during the time of visit. The facility has a living room with recliners to accommodate residents. The dining room has a large table to accommodate residents for meals. LPA observed all walkways and hallways to be clean, clear, and free of hazards and obstructions. All rooms were observed with ample lighting. The facility was kept at a comfortable temperature. Safety LPA observed a fully charged fire extinguisher located in the kitchen, last serviced on 08/21/25. All smoke and carbon monoxide detectors are operable. The last emergency drill was conducted on 07/29/25. The last Fire Prevention Inspection was completed by the Torrance Fire Department on 03/28/25. All exits are indicated with an EXIT sign. The facility sketch is posted at the entrance of the facility. The facility’s Emergency and Disaster Plan is posted and was last updated on 10/01/2024. LPA observed all required documents posted in the facility. The facility has a working landline telephone. There are no firearms or ammunition stored at the facility. File Review LPA reviewed the files for the six (6) residents and observed they had the required documents. LPA reviewed the administrator and four (4) staff files and found they contained the required documents, certification, and training. LPA reviewed the Liability Insurance through Acord valid through 11/03/25. The administrator’s Administrator Certificate is valid through 01/04/27. During facility file review, LPA observed licensing fees were current. Medication LPA observed all Centrally Stored Medications secured in a locked cabinet, in the laundry room, and are inaccessible to residents. All medications were observed in their original packaging. LPA reviewed the medications and Medication Administration Record (MAR) for the three (3) residents. Three (3) out of three (3) residents’ MARs and medication are consistent with properly documented records. Infection Control Upon entry, LPA observed a sanitizing station and visitor sign-in log. LPA observed on the table there is hand sanitizer and masks available. Upon entry, LPA was screened for Covid-19 symptoms and temperature was taken and recorded. LPA observed all staff wearing face masks. LPA observed all required Infection Control signs posted in the facility. LPA observed a 30-day supply of Personal Protective Equipment (PPE). LPA observed a PPE cart in the entrance of facility and in the bathroom. LPA did not observe or cite any deficiencies. An exit interview was conducted with Administrator, Bessie Coello, and a copy of this report was provided.the state’s words, verbatim · CDSS document, Sep 5, 2025

Type of visit: Required - 1 Year

On 08/09/24, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced annual visit to the facility listed above. LPA met with Direct Care Staff, Ada Diaz, and the purpose of today’s visit was explained. The facility is licensed to serve six (6) non-ambulatory residents over the age of 60. The facility has an approved hospice waiver for three (3). Physical Plant/Structure The facility is a single-story structure located in a residential neighborhood. It consists of the following: four (4) resident rooms, 2 bathrooms, living room, dining room, kitchen, laundry area, detached garage, and outside shaded patio area. On the outside patio, LPA observed a table with umbrella and chairs available for resident use. LPA observed all walkways around the facility to be clean, clear, and free of obstructions, debris, and hazards. LPA did not observe any bodies of water on the premises. Bedrooms LPA inspected all resident rooms and observed the walls and floors to be in good repair. Beds and bedding were in good condition, adequate lighting provided, storage for client personal belongings was observed. LPA observed all resident rooms had the required furniture including a bed, dresser, nightstand, storage space for personal belonging, and ample lighting. LPA observed all beds had the required linens including a mattress cover, fitted sheet, blanket, comforter, (1) Continued On LIC909-C and pillows. LPA observed an ample supply of bed linens, and comforters at the time of visit. Bathrooms LPA inspected the facility bathrooms and found them to be within Title 22 regulations. All bathrooms were observed clean and operational. LPA observed storage area for personal hygiene products. LPA observed an ample supply of towels and personal hygiene products available for residents. All showers had a nonskid mat, shower chairs and secured safety handrails. The water temperature measured 116-degrees and 108.8-degrees Fahrenheit. Kitchen LPA inspected the kitchen and observed it to be clean and sanitary. LPA observed all appliances to be operable and in good repair. LPA observed an ample supply of dishware, cookware, and cutleries. LPA observed a 3-day supply of perishable foods and a 7-day supply of non-perishable foods properly stored and labeled. The water temperature measured 112.3-degrees Fahrenheit. All sharps are secured in a locked cabinet and are inaccessible to residents. All cleaning supplies are secured in a locked cabinet under the kitchen sink and are inaccessible to residents. Common Rooms LPA observed the facility to be appropriately furnished during the time of visit. The facility has a living room with recliners to accommodate all residents. The dining room table is large enough to accommodate residents for meals. LPA observed all walkways and hallways to be clean, clear, and free of hazards and obstructions. All rooms were observed with ample lighting. The facility was kept at a comfortable temperature. (2) Continued On LIC809-C Safety LPA observed a fully charged fire extinguisher located in the kitchen, last serviced on 08/24/23. All smoke and carbon monoxide detectors are operable. The last emergency drill was conducted on 07/26/24. The last Fire Prevention Inspection was completed by the Torrance Fire Department on 02/13/24. All exits are indicated with an EXIT sign. The facility sketch is posted at the entrance of the facility. The facility’s Emergency and Disaster Plan is posted on a board at the entrance of the kitchen. LPA observed all required documents posted in the facility. The facility has a working landline telephone. There are no firearms are ammunition stored at the facility. Medication LPA observed all Centrally Stored Medications secured in a locked cabinet, in the laundry room, and are inaccessible to residents. All medications were observed in their original packaging. LPA reviewed the medications and Medication Administration Record (MAR) for the three (3) residents. Three (3) out of three (3) resident’s MARs and medication are consistent with properly documented records. Infection Control Upon entry, LPA observed a sanitizing station and visitor sign-in log. LPA observed on the table there is hand sanitizer and masks available. Upon entry, LPA was screened for Covid-19 symptoms and temperature was taken and recorded. LPA observed all staff wearing face masks. LPA reviewed the resident Daily Temperature Log. LPA observed all required Infection Control signs posted in the facility. LPA observed a 30-day supply of Personal Protective Equipment (PPE). LPA observed a PPE cart in the entrance of facility and in the bathroom. (3) Continued On LIC809-C File Review LPA reviewed the files for the four (4) residents and observed they had the required documents. LPA reviewed the administrator and two (2) staff files and found they contained the required documents, certification, and training. LPA reviewed the Liability Insurance through Acord valid through 11/03/24. The administrator’s Administrator Certificate is valid through 01/04/25. During facility file review, LPA observed licensing fees were current. LPA did not observe or cite any deficiencies. An exit interview was conducted with Direct Care Staff, Ada Diaz, and a copy of this report was provided. (4)the state’s words, verbatim · CDSS document, Aug 9, 2024

Type of visit: Annual/Random

Licensing Program Analyst (LPA) Elvira Gonzalez conducted an unannounced annual required visit to the above facility. LPA met with house manager Ada Diaz and the purpose of the visit was discussed. Administrator Bessie Coello joined LPA to conduct the visit shortly after. LPA was granted access to the facility. Facility is licensed to serve six (6) non-ambulatory residents aged 60 and over. This facility has an approved hospice waiver for three (3) residents. The facility currently has six (6) residents. The facility is a single-story structure located in a residential neighborhood. It consists of (4) bedrooms, (2) bathrooms, living room, kitchen, dining room, laundry area, an outdoor shaded patio area, and a detached garage. LPA and Administrator toured the entire facility inside and out. Resident bedrooms had the required furniture, bed linens and closet/drawer space to accommodate each resident comfortably. Resident bathrooms were checked. Toilets and water faucets worked properly, grab bars were secure, shower was free of mold/mildew and a non-skid mat was in place, water temperature measured at 110.4 F in bathroom (1) and at 113.3 F in bathroom (2). Resident bath towels, toiletries and personal hygiene supplies were adequately stocked. Common areas were clean and clear of hazards; doorways were free of obstructions. Kitchen was checked and observed to be within Title 22 regulations. Sufficient perishable and non-perishable food supply was maintained adequately. All sharps, toxins, cleaning solutions, hazardous items, and medications were securely locked and inaccessible to residents. A review of Medication Administration Records was maintained in order and accurate. The facility has a landline telephone on-site in working condition. Medications were centrally stored and properly locked. Smoke detectors and carbon monoxide detectors were operational and working properly. Continued on LIC 809-C Fire extinguisher was fully charged. A stocked First Aid kit along with manual was available. Outside grounds were toured and no bodies of water were observed. Walkways around the home were clear of hazards. During the visit, LPA observed the facility's infection control practices. LPA observed screening protocols for visitors, staff, and residents. There are sanitizing stations in common areas and restrooms. LPA observed the facility has a 30-day supply of Personal Protective Equipment (PPE). All mandated inspection control posters were posted. The facility has an approved CCLD Mitigation Plan. During this inspection LPA did not observe any deficiencies, therefore no citations were issued at this time. An exit interview was conducted, and a copy of Report and Appeal Rights was provided to house manager Ada Diaz.the state’s words, verbatim · CDSS document, Dec 27, 2023