Bella Manor

Type of visit: Case Management - Legal/Non-compliance

A Non-Compliance Conference (NCC) was held at the El Segundo Adult and Senior Care Program Regional Office on 4/22/26. Participants in this meeting included the following: Janae Hammond, Interim Regional Manager; Alfonso Iniguez, Licensing Program Analyst; Ernand Dabuet, Licensing Program Manager; and Charesa Reyes/Licensee. The purpose of this conference is to discuss the multiple substantiated unlicensed complaint investigations by the department. Based on the complaint investigations listed below, the Operator provided elements of care and supervision to residents that should be in licensed assisted living facilities. The Licensees stated the following plans in order to bring the facility into compliance: · Licensee will cease, apply for a license, or relocate residents who require elements of care and supervision from all unlicensed properties by 05/08/2026. · The licensee will provide an updated list of all unlicensed addresses and relocation sites of all residents. · Licensee to also submit a roster of all residents at each unlicensed location, and information on whether the residents went · Licensee already applied for these Unlicense facilities: Myler st, Carradale st and La Salle st; and Halldale. An exit interview and a copy of this report were provided to Lori and Charesa Reyes/License.the state’s words, verbatim · CDSS document, Apr 22, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sparkle Day conducted an unannounced visit to the above facility. The purpose of today’s visit was to conduct the one-year inspection. LPA met with Charesa Reyes, Administrator and the purpose of the visit was discussed. Facility is licensed to serve (6) non- ambulatory residents age 60 and over of which (1) maybe bedridden in bedroom #1. The facility has an approved hospice waiver for (4) residents. One of the residents is diagnosed with dementia. One resident is receiving home health and (3) residents are receiving hospice care services. The facility does not handle any of the residents’ money. This home is a single story home consisting of: (4) resident bedrooms, (3) Full bathroom, living room, kitchen with dining area, laundry room (located in the attached garage) and an outdoor shaded patio area. LPA toured the Resident bedrooms had the required furniture, bed linens and closet/drawer space to accommodate each resident comfortably. Resident bathrooms were checked. Toilets and water faucets worked properly, grab bars were secure, shower was free of mold/mildew and a non-skid mat was in place, water temperature measured between 113F. Resident bath towels, toiletries and personal hygiene supplies were adequately stocked. Common areas were clean and clear of hazards; doorways were free of obstructions. Kitchen was checked and observed to be within Title 22 regulations. Perishable and non-perishable food supply was checked. All cleaning solutions, hazardous items, and medications were securely locked and inaccessible to residents. Smoke detectors were working properly and fire extinguisher was fully charged. Carbon monoxide detector was operational. First Aid kit was available. Outside grounds were toured and no bodies of water were observed. Walkways around the home were clear of hazards. There are no security bars or weapons on the premises. During todays visit LPA did not observe any deficiencies. Exit interview conducted with Charesa Reyes and a copy of this report was provided at time of visit.the state’s words, verbatim · CDSS document, Sep 11, 2025

Type of visit: Required - 1 Year

On 08/24/2024 at around 10:30 AM, Licensing Program Analyst (LPA) Leandro conducted an unannounced Required – 1 Year Inspection to the above-named facility and met with House Manager Gavina Fuentes. LPA explained the purpose of the visit and was accompanied by a staff inside and outside the facility during this inspection. This facility is licensed to serve 6 non-ambulatory residents ages 60 and above, of which 1 maybe bedridden, and 4 maybe on hospice. A total of 6 residents are currently residing in this facility. The Annual Licensing Fees are current. The facility is a one-story house located in a residential street. The home consists of 4 resident bedrooms, 1 staff bedroom, receiving room/kitchen/dining/living room area, 1 attached garage, and 1 backyard patio area with shaded seating. Outside grounds were toured and no bodies of water were observed. The patio furniture is under a shaded area and accessible to residents. Walkways around the home were clear of hazards. There are no security bars or weapons on the premises. LPA toured the kitchen area and observed supplies of nonperishable foods for a minimum of one week and fresh perishable foods for a minimum of two days. Knives and toxics were kept in locked storage cabinet. LPA observed that medications were safe, locked, and inaccessible. All medications observed were labeled and maintained in compliance with label instructions and State and Federal law. Documents are posted as mandated. Last fire drill was conducted on 08/02/2024. First aid kit is fully stocked with manual. Smoke and carbon monoxide detectors were in compliance and operational. There is a fire extinguisher in the kitchen area and it was last serviced on 08/01/2024. There is a videoconferencing device dedicated for client use in the area. 4 out of 4 resident’s bedrooms were checked. Mattresses were in good condition, adequate lighting, plenty of dresser and closet space observed. Walls and floors were clean and in good condition. Comforters, bed linen, bath towels and mattress protectors were adequately stocked. Bathroom toilets and water faucets worked properly, grab bars were secure, and a non-skid mat was in place. Adequate lighting and toiletries accessible to residents. LPA tested hot water temperature and it measured between 105 and 120 degrees Fahrenheit. This facility provides residents with hygiene products such as feminine napkins, nonmedicated soap, toilet paper, toothbrush, toothpaste, and comb. 5 staff records were reviewed, 5 out of 5 staff records had required documentation. 5 resident records were reviewed and, 5 out of 5 resident records had required documentation. No deficiencies are being cited based on LPA observation and record review in accordance with the California Code of Regulations, Title 22. An exit interview was conducted, and a copy of this report was left with the House Manager.the state’s words, verbatim · CDSS document, Aug 24, 2024