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Prs - Southpointe Retreat

Small home·Licensed for 6·Red Bluff, California

Licensed since 2001Licence #525001162
  • Care approvals on fileWheelchair · HospiceState licensing record · September 27, 2026
  • Estimated starting rate$4,500 a monthCovelight estimate · likely $3,650–$5,500
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit4 of 6 beds occupiedApril 18, 2023 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitOctober 21, 2025CDSS inspection record
  • Licence holderPuckett Residential Services Inc.Since 2001 · 3 licensed homes

Prs - Southpointe Retreat is a small care home in Red Bluff — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2001. Dementia care and bedridden care are not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Prs - Southpointe Retreat

Is Prs - Southpointe Retreat licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Prs - Southpointe Retreat licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has Prs - Southpointe Retreat been cited?

0 Type A and 0 Type B citations since 2001, per CDSS records as of September 27, 2026. Those records count 6 state visits over the same years.

Is Prs - Southpointe Retreat still open?

This license was on the CDSS roster as of September 28, 2026.

What does Prs - Southpointe Retreat cost?

$4,500 a month to start is a Covelight estimate, likely $3,650–$5,500. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 9 small homes and similar homes within 35 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Prs - Southpointe Retreat take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Puckett Residential Services Inc., per CDSS records as of September 27, 2026. See the homes licensed to Puckett Residential Services Inc. — at least 3 on the state roster.

Is there a hospital nearby?

St. Elizabeth Community Hospital is 1.6 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Prs - Southpointe Retreat keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 27, 2026.

Prs - Southpointe Retreat license and inspection record

  • Name on the license: “PRS - SOUTHPOINTE RETREAT”, per the CDSS roster as of May 25, 2025.
  • License #525001162. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Puckett Residential Services Inc., per CDSS records as of September 27, 2026.
  • First licensed in 2001, per CDSS records as of September 27, 2026.
  • 6 state inspection visits since 2001, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 2001, per CDSS records as of September 27, 2026. The same records count 6 state visits in that period.
  • 1 complaint and 0 substantiated allegations on file since 2001, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is October 21, 2025, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved by the state
  • BedriddenNot on file · ask the home

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
6 NON-AMBULATORY. HOSPICE WAIVER.

935 - ELDERLY

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$4,500a month to start

Likely $3,650–$5,500

From 9 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,500a month

Likely $3,650–$5,700

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$4,500likely $3,650–$5,500

    Covelight’s estimate starts from the rates 9 small homes and similar homes within 35 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,650–$5,700
$4,500
First monthWith a one-time move-in fee · likely $4,300–$8,850
$6,500
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 9 small homes and similar homes within 35 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

9 homes like this within 35 miles publish starting rates mostly between $3,800–$5,000.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 9 nearby homes behind this estimate

Where it is

  • 1340 Southpointe Dr, Red Bluff, CA 96080Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 7 documents for this home, and its records count 6 visits since 2001. The most recent is a facility evaluation report, dated October 21, 2025.

On file since
2021
State visits
6
Most recent visit
October 21, 2025
Occupied · April 18, 2023 visit
4 of 6 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated April 18, 2023. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints1typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2001.

Year by year
YearVisitsDocumentsSubstantiated20252202024110202322020221102021110

The last 36 months — 3 of 7 documents

20252 state visits · 2 documents
Oct 21, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

10/21/2024 9:30 AM Licensing Program Analyst (LPA) Rebecca Knight arrived at the facility unannounced to conduct a Required-1 Year inspection. LPA met with administrator Mendee Harrong (cert. # 7033621740 exp.11/02/2025) and explained the purpose of the visit. LPA Knight and the administrator toured the facility together to ensure the health and safety of clients in care. Areas toured include but are not limited to four (4) client rooms, common areas, two (2) bathrooms, kitchen, storage areas and back yard. Staff and resident files were reviewed. All employees requiring background checks are cleared. Administrator certificate is current. There is a schedule of recreational activities planned for the clients and activities are catered to client choices. Medication is locked in a cabinet. Medications were reviewed. The facility was observed to be at a comfortable temperature. Hot water measured between 105 – 120 degrees F. Common area, kitchen, and bathrooms were clean and in good repair. All bedrooms had required furniture, bedding, and lighting. Bedding, linens, and towels for clients were observed and found to be clean and in good repair. Food appears to be stored and prepared properly. Facility has required (7) seven-day non-perishable and (2) day perishable supply of food. Fire extinguishers fully charged and were inspected in July 2024. Smoke detectors are all operational. No pools/bodies of water are on premises. Last disaster drill was conducted in September 2025 which was a power outage drill, the facility has been conducting fire drills monthly. In the areas toured no immediate health, safety, or personal rights violations were observed. No deficiencies are being cited as a result of today’s inspection. Exit interview conducted and copy of report was provided to administrators Mendee Harrong & Laurie Schlottman.the state’s words, verbatim · CDSS document, Oct 21, 2025
Aug 12, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Incident

08/12/2025 09:45 AM Licensing Program Analyst Rebecca Knight conducted an unannounced case management visit and met with administrator Mendee Harrong. Today’s visit is regarding an incident that occurred on 08/06/2025 and was reported to licensing on 08/07/2025. It was reported that on 08/06/2025 at approximately 10:11 AM, Client 1 (C1) was using the bathroom. Staff 1 (S1) heard a loud thud in the bathroom and immediately went to check on C1, C1 was found on the floor. C1 was assessed, was conscious. C1 stated they were using the toilet, felt dizzy and fell to the floor. S1 observed C1 was bleeding on their lower right lip and chin. S1 immediately called Administrator who was already on their way to the facility. S1 assisted C1 up off the floor and helped stop the bleeding. C1 requested to go lay down on their bed. At 10:15 AM the administrator arrived at the facility and assessed C1’s injuries. C1 stated their jaw was hurting, they were feeling dizzy and didn’t have the strength to walk. At 10:35 AM administrator called 911. EMT's transported C1 to St. Elizabeth Emergency Room, Administrator accompanied C1. A CT scan was completed on C1’s head and face. Blood work and urine sample were collected. C1 was given a tetanus shot and fentanyl for pain. Chest x-ray was completed to check for pneumonia. X-ray results showed C1's left jaw was broken and their left ear was discharging blood. The ER doctor stitched C1’s chin and bottom lip, and ordered for C1 to be air lifted to UC Davis so a nose, mouth and throat specialist could examine C1 as St. Elizabeth does not have a specialist. At 4:36 PM C1 was airlifted to UC Davis. Continued on LIC809-C It was determined that when C1 had an unwitnessed fall in the restroom, staff responded immediately, assessed C1 for injury and rendered first aid, called the administrator. 911 was called and C1 was transported to the local ER. C1 was subsequently transported to UC Davis for further treatment. C1 was discharged from UC Davis and is now at home. LPA observed C1 in the facility using a walker ambulating independently with staff observing. In order to prevent this from occurring the facility will conduct a fall prevention training with all staff. Administrator will submit a copy of the facility’s fall prevention plan to LPA. LPA referred administrator to ​​​​​​​​​StopFalls Sacramento Coalition for additional resources in fall prevention. https://dhs.saccounty.gov/PUB/StopFallsSacramento/Pages/Stop-Falls-Sacramento-Coalition.aspx No deficiencies were issued as a result of the visit. A copy of the report was provided to the administratorthe state’s words, verbatim · CDSS document, Aug 12, 2025
20241 state visit · 1 document
Sep 10, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

09/10/2024 11:30 AM Licensing Program Analyst (LPA) Rebecca Knight arrived at the facility unannounced to conduct a Required-1 Year inspection. LPA met with administrator Laurie Schlottman (cert. # 7033413740 exp. 10/17/2025) and explained the purpose of the visit. LPA Knight and the administrator toured the facility together to ensure the health and safety of clients in care. Areas toured include but are not limited to four (4) client rooms, common areas, two (2) bathrooms, kitchen, storage areas and back yard. Staff and resident files were reviewed. All employees requiring background checks are cleared. Administrator certificate is current. There is a schedule of recreational activities planned for the clients and activities are catered to client choices. Bedding, linens, and towels for clients were observed and found to be clean and in good repair. Medication is locked in a cabinet. The facility was observed to be at a comfortable temperature. Hot water measured between 105 – 120 degrees F. Common area was clean and in good repair. All bedrooms had required furniture, bedding, and lighting. Bathrooms were clean and in good repair. Kitchen was clean and in good repair. Food appears to be stored and prepared properly. Facility has required (7) seven-day non-perishable and (2) day perishable supply of food. Fire extinguishers fully charged and were inspected in July 2024. Smoke detectors are all operational. No pools/bodies of water are on premises. Last disaster drill was conducted in June 2024, the facility has been conducting fire drills monthly. In the areas toured no immediate health, safety, or personal rights violations were observed. No deficiencies are being cited as a result of today’s inspection. Exit interview conducted and copy of report was provided to administrator Laurie Schlottman.the state’s words, verbatim · CDSS document, Sep 10, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Who holds the licence

Puckett Residential Services Inc., licensed since 2001, operates 3 licensed homes in California. Running more than one home is common and is neither good nor bad on its own.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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