Illustration — no photo of this home on file yet

Orchard Inn

Small home·Licensed for 6·Santa Rosa, California

Licensed since 2020Licence #496803920
  • Care approvals on fileWheelchair · HospiceState licensing record · September 27, 2026
  • Estimated starting rate$5,800 a monthCovelight estimate · likely $4,750–$7,150
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit4 of 6 beds occupiedApril 4, 2023 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJuly 24, 2026CDSS inspection record

Orchard Inn is a small care home in Santa Rosa — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2020. Dementia care and bedridden care are not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Orchard Inn

Is Orchard Inn licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Orchard Inn licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has Orchard Inn been cited?

0 Type A and 0 Type B citations since 2020, per CDSS records as of September 27, 2026. Those records count 8 state visits over the same years.

Is Orchard Inn still open?

This license was on the CDSS roster as of September 28, 2026.

What does Orchard Inn cost?

$5,800 a month to start is a Covelight estimate, likely $4,750–$7,150. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 15 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 23 other homes of a similar licensed size in Santa Rosa that publish a starting rate, the middle half runs $5,125 to $7,000 a month, and the middle figure is $5,550 (n = 23 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Orchard Inn take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Orchard Elder Care LLC, per CDSS records as of September 27, 2026.

Is there a hospital nearby?

Kaiser Foundation Hospital - Santa Rosa is 1 mile away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Orchard Inn keep a resident on hospice?

Hospice care is approved on this license, covering up to 4 residents, per CDSS records as of September 27, 2026.

Orchard Inn license and inspection record

  • Name on the license: “ORCHARD INN”, per the CDSS roster as of May 25, 2025.
  • License #496803920. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Orchard Elder Care LLC, per CDSS records as of September 27, 2026.
  • First licensed in 2020, per CDSS records as of September 27, 2026.
  • 8 state inspection visits since 2020, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file since 2020, per CDSS records as of September 27, 2026. The same records count 8 state visits in that period.
  • 1 complaint and 0 substantiated allegations on file since 2020, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is July 24, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careApproved · covers up to 4 residents
  • BedriddenNot on file · ask the home

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER; APPROVED FOR CAPACITY OF 6 NON-AMBULATORY; APPROVED HOSPICE WAIVER FOR 4 HOSPICE RESIDENTS

935 - ELDERLY

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 4 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

4 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$5,800a month to start

Likely $4,750–$7,150

From 15 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$5,800a month

Likely $4,750–$7,300

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$5,800likely $4,750–$7,150

    Covelight’s estimate starts from the rates 15 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,750–$7,300
$5,800
First monthWith a one-time move-in fee · likely $5,500–$10,300
$7,800
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 15 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

15 homes like this within 3 miles publish starting rates mostly between $4,900–$7,500.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 15 nearby homes behind this estimate

Where it is

  • 2228 Sycamore Ave, Santa Rosa, CA 95404Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 7 documents for this home, and its records count 8 visits since 2020. The most recent is a facility evaluation report, dated July 24, 2026.

On file since
2021
State visits
8
Most recent visit
July 24, 2026
Occupied · April 4, 2023 visit
4 of 6 bedsa count on that day, not an opening

We hold 1 complaint report the state published for this home, dated April 4, 2023. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word. Summary composed by computer from the 1 complaint report below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints1typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2020.

Year by year
YearVisitsDocumentsSubstantiated202611020251102024110202322020221102021110

The last 36 months — 3 of 7 documents

20261 state visit · 1 document
Jul 24, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

At approximately 8:30 AM, Licensing Program Analyst (LPA) Robert Frank arrived unannounced to conduct a Required 1 Year visit. Licensee/Back up Administrator Keith Fletcher arrived at approximately 9:00 AM. Orchard Inn is Licensed as a Residential Care Facility for the Elderly (RCFE). The facility is a single story ranch house. The facility has an approved fire clearance for six (6) non-ambulatory residents. The facility has a Hospice Waiver for four (4) residents. Upon arrival, LPA was informed that there were four (4) residents in care and two (2) staff members on-site. At approximately 8:55 AM, LPA reviewed the Facility's Staff Roster and found that all staff on-site were background cleared and associated to the facility per regulation. At approximately 9:05 AM, LPA toured the facility. All exits were clear and unobstructed. The facility's three (3) fire extinguishers were last serviced and tagged in 6/9/2026. The facility was sufficiently lighted. LPA inspected five (5) resident bedrooms and found all to have sufficient lighting and furnishings as required per Title 22 Regulations. There was a sufficient supply of both perishable and nonperishable foods as required by Title 22 Regulations. There was an appropriate supply of cleaning products, linens, hygiene products and paper products available for residents. Toxins were observed to be stored inaccessible to residents. Facility has an infection control plan as required. The facility has a required emergency disaster plan. The facility is conducting fire and emergency drills quarterly. The last disaster drill was conducted on 4/19/2026. The facility does have emergency food and supplies to meet the "72 hour shelter in place" requirements. Hot water temperatures for all sinks in facility were found to be within Title 22 regulations of 105 to 120 degrees Fahrenheit. Facility smoke detectors and carbon monoxide detectors were observed to be operational. Continued on 809-C... ...Continued from 809 At approximately 10:05 AM, LPA reviewed four (4) resident files. Four (4) of four (4) resident files were observed to be well organized and thorough with all required documentation. LPA reviewed five (5) staff files. Five (5) of five (5) staff files were observed with all required documentation including First Aid and CPR certification and proper training documentation. LPA spot checked Medication for three (3) residents. LPA observed all medications to be centrally stored, secure and with proper documentation. The facility does not handle resident’s monies for personal and incidental items. Sophie Fletcher’s Administrator Certification 7019221740 is current with an expiration date of 5/19/2027. Keith Fletcher's Administrator Certification 7022153740 is current with an expiration date of 10/4/2026. LPA requested the following documents be submitted to Community Care Licensing by 8/14/2026: LIC 610E Emergency Disaster Plan The facility is in compliance. No deficiencies cited during today's visit. Exit interview conducted. Copy of report discussed and provided to back-up Administrator Fletcher. Signature on form confirms receipt of documents.the state’s words, verbatim · CDSS document, Jul 24, 2026

The state marks this report as 5 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

20251 state visit · 1 document
Sep 11, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

At approximately 1:10 PM, Licensing Program Analyst (LPA) Robert Frank arrived unannounced to conduct a Required 1 Year visit and was greeted by Caregiver (CG) Aracely Moranaleman. Licensee/Back up Administrator Donald Fletcher arrived at 1:30 PM. Orchard Inn is Licensed as a Residential Care Facility for the Elderly (RCFE). The facility is a single story ranch house. The facility has an approved fire clearance for six (6) non-ambulatory residents. The facility has a Hospice Waiver for four (4) residents. Upon arrival, LPA was informed that there were five (5) residents in care and two (2) staff members on-site. LPA reviewed the Facility's Staff Roster and found that all staff on-site were background cleared and associated to the facility per regulation. At approximately 1:45 PM, LPA toured the facility with Administrator Fletcher. All exits were clear and unobstructed. All three (3) fire extinguishers were last serviced and tagged in 7/2025. The facility was sufficiently lighted. LPA inspected six (6) resident bedrooms and found all to have sufficient lighting and furnishings as required per Title 22 Regulations. There was a sufficient supply of both perishable and nonperishable foods as required by Title 22 Regulations. There was an appropriate supply of cleaning products, linens, hygiene products and paper products available for residents. Toxins were observed to be stored inaccessible to residents. Facility has an infection control plan as required. The facility has a required emergency disaster plan. The facility is conducting fire and emergency drills quarterly. The last disaster drill was conducted on 7/29/2025. The facility does have emergency food and supplies to meet the "72 hour shelter in place" requirements. Hot water temperatures for all sinks in facility were found to be within Title 22 regulations of 105 to 120 degrees Fahrenheit. Facility smoke detectors and carbon monoxide detectors were tested and observed to be operational. Continued on 809-C... ...Continued from 809 At approximately 2:25 PM, LPA reviewed four (4) resident files. Four (4) of four (4) resident files were observed to be well organized and thorough with all required documentation. LPA reviewed four (4) staff files. All staff files were observed to be well organized with all required documentation including First Aid and CPR certification and proper training documentation. LPA spot checked Medication for two (2) residents. LPA observed all medications to be centrally stored, secure and with proper documentation. The facility does not handle resident’s monies for personal and incidental items. Sophie Fletcher’s Administrator Certification 7019221740 is current with an expiration date of 5/19/2027. LPA requested the following documents be submitted to Community Care Licensing by 10/12/2025: LIC 500 Personnel Report LIC 308 Designation of Responsibility LIC 610E Emergency Disaster Plan Proof of Liability Insurance The facility is in compliance. No deficiencies cited during today's visit. Exit interview conducted. Copy of report discussed and provided to back-up Administrator Fletcher. Signature on form confirms receipt of documents.the state’s words, verbatim · CDSS document, Sep 11, 2025
20241 state visit · 1 document
Sep 30, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analysts (LPA) Alviso conducted a required 1-year inspection, approximately 2:10pm on 9/30/2024, and met with caregivers Marilyn Alingcayon,and Miguela Hane. Caregiver Marilyn contacted Licensee/Administrator regarding the LPA's arrival. Administrator Donald (Keith) Fletcher would be coming to the facility to meet with the LPA. Facility has an approved fire clearance for six (6) non-ambulatory residents. Hospice waiver is approved for four (4) residents. Facility has a required infection control plan. Facility has an emergency disaster plan as required. Most recent facility fire/disaster drill was conducted on 5/4/24. The Licensee is to ensure to meet the requirement of holding emergency disaster drills quarterly, and on each shift, ensuring one of the quarterly drills is an evacuation. LPA toured the facility with the Administrator Keith, and caregiver Marilyn; The LPA made the following observations: Facility was at a comfortable temperature and passageways and fire exits were clear of obstructions. Resident rooms were furnished per regulation. Water temperature was measured at 111.1 degrees Fahrenheit, which is within regulation.Sufficient supply of hygiene products, personal protective equipment (PPE), cleaners/disinfectants, paper products, linens, and furnishings. Cabinets containing cleaning/disinfecting supplies were locked. Facility has at least two days of perishable and one week of non-perishable foods; Per staff on shift, main food shopping is done on Fridays. Medications were centrally stored and locked as required. Emergency food and water supplies are stored in the garage; Sufficient supplies to meet the 72-hour shelter in place requirements. All bathrooms had required grab bars for resident use. Facility shower had non-slip flooring/mats for resident use as needed. There was sufficient lighting in all resident rooms, bathrooms, hallways, and common areas. Facility was observed to be clean and orderly. Continued on LIC809C... Fire extinguishers were last serviced July 2024. Smoke and Carbon Monoxide detectors were located throughout the facility as required; All smoke detectors and carbon monoxide detector(s) worked appropriately during the inspection. Four (4) resident files were reviewed. Three (3) staff files were reviewed. All staff have required criminal record clearance. Staff have required First Aid and CPR certificates. Staff have required training. Medications, and medication records were reviewed. LPA is requesting the following documents be updated and submitted by 10/30/24. LIC308 - Designation of Administrator Responsibility LIC500 - Personnel Report LIC610E-Emergency Disaster Plan (ensure to review and update as needed/required-if changes submit to CCL-review & sign off on last page.) Infection Control Plan (ensure to review and update as needed/required-if changes submit to CCL-review & sign off on last page.) Copy of Current Liability Insurance Resident Roster Copy of current Administrator Certificate. The following deficiencies were observed during resident file reviews: Per LPA record reviews, R1 & R4 lacked annual medical assessments as required by regulation. This deficiency will be cited, Care of Persons with Dementia 87705 (c)(5)-Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s dementia care needs, see LIC809D. Deficiencies cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted with Lead Caregiver, Marilyn Alingcayan. Appeal Rights provided to the caregiver for the Licensee/Administrator.the state’s words, verbatim · CDSS document, Sep 30, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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