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Hearts at Millwood RCFE

Small home·Licensed for 6·Concord, California

LicensedLicence #79201647
(415) 624-4654From the state roster · September 27, 2026Plan a visit
  • Care approvals on fileDementia · Hospice · BedriddenState licensing record · September 27, 2026
  • Estimated starting rate$5,950 a monthCovelight estimate · likely $4,900–$7,350
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitMarch 6, 2026CDSS inspection record

Hearts at Millwood RCFE is a small care home in Concord — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents. Wheelchair and non-ambulatory care is not on file.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Hearts at Millwood RCFE

Is Hearts at Millwood RCFE licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Hearts at Millwood RCFE licensed for?

6 residents — a small home, per CDSS records as of September 27, 2026.

Has Hearts at Millwood RCFE been cited?

0 Type A and 0 Type B citations, per CDSS records as of September 27, 2026.

Is Hearts at Millwood RCFE still open?

This license was on the CDSS roster as of September 28, 2026.

What does Hearts at Millwood RCFE cost?

$5,950 a month to start is a Covelight estimate, likely $4,900–$7,350. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 19 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 10 other homes of a similar licensed size in Concord that publish a starting rate, the middle half runs $3,800 to $5,000 a month, and the middle figure is $4,500 (n = 10 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Hearts at Millwood RCFE take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Hearts at Millwood RCFE Inc., per CDSS records as of September 27, 2026.

Is there a hospital nearby?

John Muir Medical Center-Concord Campus is 4.1 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Hearts at Millwood RCFE keep a resident on hospice?

Hospice care is approved on this license, covering up to 6 residents, per CDSS records as of September 27, 2026.

Hearts at Millwood RCFE license and inspection record

  • Name on the license: “HEARTS AT MILLWOOD RCFE INC.”, per the CDSS roster as of June 12, 2026.
  • License #79201647. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 27, 2026.
  • Licensed to Hearts at Millwood RCFE Inc., per CDSS records as of September 27, 2026.
  • First licensed: the year is not on file — the roster carries no first-license date for it. Ask: “When did this license start?”
  • 3 state inspection visits on file, per CDSS records as of September 27, 2026.
  • 0 Type A and 0 Type B citations on file, per CDSS records as of September 27, 2026.
  • 0 complaints and 0 substantiated allegations on file, per CDSS records as of September 27, 2026.
  • The most recent state visit on file is March 6, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryNot on file · ask the home
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 6 residents
  • BedriddenApproved · covers up to 1 resident

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR SIX(6) NON-AMBULATORIES, OF WHICH ONE(1) MAY BE BEDRIDDEN IN BEDROOM #6. BEDROOM #1 IS FOR STAFF USE ONLY. WAIVER/GRANTED FOR HOSPICE CARE FOR (6) RESIDENTS.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 6 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 27, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$5,950a month to start

Likely $4,900–$7,350

From 19 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$5,950a month

Likely $4,900–$7,500

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$5,950likely $4,900–$7,350

    Covelight’s estimate starts from the rates 19 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,900–$7,500
$5,950
First monthWith a one-time move-in fee · likely $5,650–$10,500
$7,950
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 19 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

19 homes like this within 5 miles publish starting rates mostly between $3,400–$5,500.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 19 nearby homes behind this estimate

Where it is

  • 5111 Paul Scarlet Dr, Concord, CA 94521Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2026, the state has filed 3 documents for this home, and its records count 3 visits. The most recent is a facility evaluation report, dated March 6, 2026.

On file since
2026
State visits
3
Most recent visit
March 6, 2026

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations.

The last 36 months — 3 of 3 documents

The full record on the state’s site →
20262 state visits · 3 documents
Mar 6, 2026Facility evaluation reportReport on file

Type of visit: Prelicensing

On 03/06/2026 at 12:00PM, Licensing Program Analyst (LPA) Andrew Christy conducted a Pre-licensing Inspection. LPA met with Licensee/Applicant, Eli Ermitano, and explained the purpose of the visit. There are currently three (3) residents in the facility with a max capacity of six (6) residents. LPA toured facility including but not limited to resident's bedrooms, bathrooms, living room, dining area, kitchen, garage, and outdoor area. LPA observed lighting in all rooms. A comfortable indoor temperature is maintained at 70.0 degrees Fahrenheit. Hot water in the residents' bathroom was measured at 117.8 degrees Fahrenheit. Facility bathrooms have grab bars and non-skid mat/materials for the showers. LPA observed facility to have some non-perishable and perishable food supplies available. Carbon monoxide and smoke detectors are in operating condition. Fire extinguisher was last serviced 02/24/2026. First aid kit was complete. The landline telephone in the living room was operational and able to make calls. Emergency Disaster Plan is on site and was reviewed 10/01/2025. There is also an Infection Control Plan and Plan of Operations on site. Liability insurance is already purchased and the facility has a Surety Bond in place. No issues noted during inspection. LPA observed that the facility is ready to be licensed. This report will be submitted to the Centralized Applications Bureau (CAB) and a final review of the application will be conducted. The facility is not yet licensed and is subject to final approval by CAB. Additional requirements may still be necessary. Exit interview conducted and a copy of this report was provided to the licensee.the state’s words, verbatim · CDSS document, Mar 6, 2026
Mar 6, 2026Facility evaluation reportReport on file

Type of visit: Case Management - Other

On 03/06/2026 at 1:15PM, Licensing Program Analyst (LPA) Andrew Christy conducted a face to face Component III presentation. LPA met with Licensee/Applicant Eli Ermitano. LPA presented Component III power point and discussed the regulations embodied in the presentation. LPA observed Licensee/Applicant gained knowledge about running and maintaining the facility in accordance with Title 22 regulations. LPA concluded Component III. Exit interview conducted and a copy of this report was provided to Licensee.the state’s words, verbatim · CDSS document, Mar 6, 2026
Feb 27, 2026Facility evaluation reportReport on file

Type of visit: Office

Component II completion: Successful Facility Type: RCFE Application Type: CHOW Capacity: 6 Census (if any clients in care): 3 COMP II Participants: Anna Teresa Brown Director/ Eli Hart B Ermitano Administrator Interview Method: Telephone interview On February 28, 2026, Applicant/Administrator participated in COMP II. Identification of the applicant and administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, applicant and administrator confirmed that they have read and understand community care facility licensing laws included in the Health and Safety Codes and the California Code of Regulations Title 22. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of the following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-Licensing Readiness 9. Pre-licensing Facility Grounds Inspection and Operational Readinessthe state’s words, verbatim · CDSS document, Feb 27, 2026
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.
Open CDSS facility search ↗Report a record errorOperate this home? Respond or correct, free →

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Can we read the dementia care disclosure and discuss how daily support works?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?
Print a visit sheetCompare saved homesOpen saved homes

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