Casa Del Sol Residence

Allegation investigated: Staff mismanages resident's medication Staff speaks inappropriately to resident

On 05/06/2026 Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced visit to Casa Del Sol Residence and was greeted by Staff Valerie Hanson (S1). LPA Calderon explained the purpose of this visit is to deliver the findings pertaining to the above-mentioned allegations. The investigation consisted of the following: LPA Calderon interviewed Staff S1-S3, residents R1-R4, Witness W1-W2. LPA Calderon obtained the following records: Physician report (dated 08/27/2024), Admission Agreement (dated 02/23/2024), Incident report (dated 04/27/2026), Medication record (dated 04/01/2026 to 04/26/2026), Needs and Service (dated 10/24/2025) for R1. Toured the facility with S1 The investigation revealed the following: Unsubstantiated Regarding the Allegation: Staff mismanages residents’ medication. This complaint alleged that the facility staff did not give the right medication for R1. Records review indicate the following: Physician report (dated 08/27/2024) indicates that R1 has cognitive issues and needs help with medications. Incident report (dated 04/27/2026) indicates that R1 was aggressive with staff and that staff had given medication based on doctors’ orders. Reviewed MAR for April 2026 for R1. MAR indicates that staff gave all medications as ordered. Reviewed Needs and Service (dated 10/24/2025) indicates that R1 needs help from staff with medications. Interviews indicate the following: R1 could not be interviewed due to not living at the facility. R2-R4 deny the allegation. S1 indicates that staff give the proper medications to R1 and all residents. S2-S3 deny the allegation. W1-W2 indicate that they visit R1 every day and did not see any issues with medications given to R1. W1-W2 indicate that R1 never told them staff were not giving the proper medications to R1. Toured the facility and noted staff giving medications to residents in care. Based on interviews and supporting documentation, the preponderance of evidence standard has NOT been met therefore, the allegation of “staff mismanages residents’ medication” is found to be UNSUBSTANTIATED. Regarding the Allegation: Staff speak inappropriately to residents. This complaint alleged that the facility staff spoke to R1 inappropriately. Records review indicate the following: Physician report (dated 08/27/2024) indicates that R1 has cognitive issues. Incident report (dated 04/27/2026) indicates that R1 was aggressive with staff. LPA Calderon toured the facility and did not note any negative interaction with staff. Interviews indicate the following: R1 could not be interviewed due to R1 not living at facility. R2-R4 deny the allegation. S1-S3 deny the allegation. W1-W2 indicates that they visit R1 every day and did not notice any issues with staff and were not advised by R1 of any issues with speaking with staff. Based on interviews and supporting documentation, the preponderance of evidence standard has NOT been met therefore, the allegation of “Staff speaks inappropriately to resident” is found to be UNSUBSTANTIATED. No deficiencies cited during today's visit. An exit interview was conducted, and a copy of the Complaint Report was provided to the Staff Valerie Hanson (S1).the state’s words, verbatim · CDSS document, May 6, 2026 · control 11-AS-20260428084903

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to conduct an annual inspection. LPA introduced herself and met with Vida Zelaya-LVN who was informed of the purpose of the visit. The facility is licensed to serve 12 non-ambulatory residents and currently has a census of four (4). The facility does not handle any of the residents’ finances. At 11:45 AM, LPA reviewed four (4) residents files for admission agreements, updated physician reports, needs and services plans all of which appeared to be all current. LPA also reviewed four (4) staff files for First Aid/CPR certification, criminal record clearance, trainings, and health screenings which all appeared to be current. At 12:15 PM, LPA and Silvia Figueroa- Support staff toured the physical plant. There were no bodies of water or obstructions on the premises. LPA observed that the bedrooms have the required furniture which appeared to be in good repair. The rooms also have adequate lighting, and storage for the residents’ personal belongings. LPA inspected a total of seven (7) bedrooms and seven (7) bathrooms that were found to be clean and operational. At 3:15 PM, LPA toured the kitchen and dining area and there was sufficient seating for dining. There was a menu available for review. LPA observed a 5-day supply of perishables and a 7-day supply of non-perishable food available for the residents in care which was adequately maintained. LPA observed fully charge fire extinguishers throughout the facility and last inspected on 8/16/2025. The smoke and carbon monoxide detectors were in operable condition. The water temperature ranged from 115.5°F to 120°F, and the temperature throughout the facility ranged from 74°F to 78°F. During the visit, LPA observed that the facility was clean, sanitary, and appropriately furnished. LPA also observed cleaning supplies, toxins, and sharp objects were stored inaccessible to residents in care. Based on the observations made during today’s visit, no deficiencies were cited. An exit interview was conducted, and this report was discussed and provided to Vida Zelaya-LVN at the conclusion of the visit with appeal rights.the state’s words, verbatim · CDSS document, Sep 25, 2025

Type of visit: Case Management - Annual Continuation

Licensing Program Analyst (LPA) Troy Watson conducted an unannounced visit to Casa Del Sol on 09/25/2024 at 08:52 AM. The LPA met with the Administrator Vida Zelaya and the purpose of the visit was explained. The facility is licensed to serve 12 non-ambulatory residents and currently has a census of (3). The facility does not handle any of the resident’s money. This home is a one-story home consisting of: (3) resident bedrooms, (3) bathrooms, (1) living room, (1) kitchen with a dining room, living room area, and laundry area located in the back of the facility a shaded patio area located outside the facility’. The resident’s bedrooms had the required furniture, lamps, adequate bed linen and closet/drawer space to accommodate each resident comfortably. Resident bathrooms were checked and found to be sanitary and within Title 22 regulations. Toilets flushed and water faucets worked properly, grab bars were secure, showers were free of mold and mildew. The water temperature measured between 118 F in each bathroom. Resident bath towels, toiletries and personal hygiene supplies were adequately stocked. Common areas such as the dining room and living room were clean and clear of hazards; doorways were free of obstructions. Kitchen was checked and observed to be within Title 22 regulations. Perishable and non-perishable food supplies were checked and adequately stocked. All cleaning solutions, hazardous items, and medications were in a securely locked space that will be inaccessible to residents. Five out of (5) smoke detectors / carbon monoxide detectors worked properly. The residence has (1) fire extinguisher that was inspected on 09/25/24 and is fully charged. The First Aid kits were checked and properly stocked with scissors, tape, gauze, and certified manual. No bodies of water were observed around the facility. Walkways around the home were clear of hazards. There are no security bars or weapons on the premises. An exit interview was conducted, and a copy of this report was provided to the LVN Medication Nurse Vida M. Zelaya.the state’s words, verbatim · CDSS document, Sep 25, 2024

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Troy Watson conducted an unannounced visit to Dewey Home Inc. on 09/13/2024 at 08:50 AM. The LPA met with the Administrator Ivan Bravo and the purpose of the visit was explained. The facility is licensed to serve 6 non-ambulatory residents and currently has a census of (0). Hospice waiver for 3 residents. The facility does not handle any of the resident’s money. Because of time constraints this annual visit will have to be continued at a later time. . An exit interview was conducted, and a copy of this report was provided to the Administrator Ivan Bravo.the state’s words, verbatim · CDSS document, Sep 13, 2024