St Louis Care Home

Allegation investigated: Staff does not ensure facility is free of pests

On 04/15/2026 at 12:00 PM, Licensing Program Analysts (LPAs) J. Clancy-Czuleger arrived unannounced to conduct a complaint visit. LPA explained the purpose of the visit with Administrator Charmaine Collado. During the initial 10-day complaint visit, LPA interviewed staff and residents, collected the pest control service report. On the allegation:Staff does not ensure facility is free of pests Based on interviews and observations the facility did have an incident with a rodent being in the building in Febuary of 2026. The facility called Ecoguard (pest control) and had the buliding serviced on March 6th 2026, and continued the service to come out monthly after that. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.Exit interview conducted and a copy of this report provided. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 15, 2026 · control 15-AS-20260408162317

Allegation investigated: Staff did not provide medical attention to resident in a timely manner Facility did not report an incident(s) to parent/authorized representative

On 04/09/2026 at 10:00AM, Licensing Program Analysts (LPAs) J. Clancy-Czuleger arrived unannounced to conduct a complaint visit. LPA explained the purpose of the visit with staff Nisel Mamucud. Administrator Charmaine Collado was called and informed of the visit. During the initial 10-day complaint visit, LPA interviewed staff, collected the following documents: Resident 1's (R1) physicians report, R1's incident report, R1's emergency contact information sheet. On the allegation: Staff did not provide medical attention to resident in a timely manner Based on interviews Staff did not call 9-11 after R1 fell and hit their head on the floor. S2 stated that W1 was called after the incident happened and said not to take R1 to the hospital. W1 came the next day and took R1 to the hospital then. Continued on LIC 9099C... Substantiated Continued from LIC 9099 On the allegation: Facility did not report an incident(s) to parent/authorized representative Based on interviews and records review, the facility did not report the incident of R1 falling and hitting their head on the floor to the residents responsible party. S1 stated that W1 was called and informed but documents do not list W1 as R1's responsible party. Based on LPAs interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8), is being cited on the attached LIC 9099D. Exit interview conducted. Appeal Rights and a copy of this report provided.the state’s words, verbatim · CDSS document, Apr 9, 2026 · control 15-AS-20260406085737

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87211(a)(1) · Plan of correction due date: Apr 23, 2026

(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified... event; attending physician's name, findings, and treatment, if any; and disposition of the case. This requirement was not met as evidenced by: The facility not reporting to Licensing or the responsible party that the resident fell and hit his head.the state’s words, verbatim · CDSS document, Apr 9, 2026

Plan of correction: The Administrator agrees to review the regulation and submit a letter of self certification to CCLD by POC date

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87645(a)(1) · Plan of correction due date: Apr 23, 2026

(g) The licensee shall immediately telephone 9-1-1 if an injury or other circumstance has resulted in an imminent threat to a resident’s health including, but not limited to, an apparent life-threatening medical crisis except as specified in Sections 87469(c)(2), (c)(3), or (c)(4). This requirement was not met as evidenced by resident sustaining a fall and hitting their head while in care and staff did not call 9-1-1.the state’s words, verbatim · CDSS document, Apr 9, 2026

Plan of correction: Administrator to in-service the staff and submit copy of training topics with attendees signatures by 4/23/26.

Type of visit: Required - 1 Year

On 04/09/26 at 09:30 am Licensing Program Analysts (LPA) J. Clancy-Czuleger arrived unannounced to do an annual inspection. LPA explained the purpose of the visit with staff Nisel Mamucud. Administrator Charmaine Collado was called and informed of the visit. LPA inspected the facility inside out. There is no body of water. Physical plant is consistent with the facility sketch received by Central Application Bureau (CAB) and approved by the fire department. LPA inspected the living room, dining area, kitchen, bedrooms, hallways, bathrooms, side and backyards. Bedrooms were observed appropriately furnished with adequate lighting and drawers. Facility has sufficient towels, extra bed sheets and comforters. Equipment and supplies for residents' personal hygiene are available and on site. Dinner and silver wares were observed sufficient for residents' use. Food supplies checked and observed good for seven days of non-perishables. Facility was observed equipped with refrigerator, microwave, dishwasher, washer and dryer. Cabinet for knives, cleaning supplies, and central storage for medications were observed with locks. Activity supplies were available. Outdoor activity space was observed furnished with tables, chairs and shade. The facility has a mitigation plan. At 11:02 am LPA reviewed 5 residents records. At 11:45 am, LPA reviewed 2 staff records and 2 of 2 were fingerprint cleared and associated to the facility. The following deficiency was observed during the visit: One resident was missing their admissions agreement The Facility was cited, and citations can be found on the LIC 809-D. Exit interview conducted. Appeal Rights and a copy of this report provided.the state’s words, verbatim · CDSS document, Apr 9, 2026

Type of visit: Required - 1 Year

On 04/09/25 at 12:05 pm Licensing Program Analysts (LPA) J. Clancy-Czuleger arrived unannounced to do an annual inspection. LPA meet with Administrator Charmaine Collado and explained the purpose of the visit. LPA inspected the facility inside out. There is no body of water. Physical plant is consistent with the facility sketch received by Central Application Bureau (CAB) and approved by the fire department. LPA inspected the living room, dining area, kitchen, bedrooms, hallways, bathrooms, side and backyards. Bedrooms were observed appropriately furnished with adequate lighting and drawers. Facility has sufficient towels, extra bed sheets and comforters. Equipment and supplies for residents' personal hygiene are available and on site. Dinner and silver wares were observed sufficient for residents' use. Food supplies checked and observed good for seven days of non-perishables. Facility was observed equipped with refrigerator, microwave, dishwasher, washer and dryer. Cabinet for knives, cleaning supplies, and central storage for medications were observed with locks. Activity supplies were available. Outdoor activity space was observed furnished with tables, chairs and shade. The facility has a mitigation plan. At 12:42 pm LPA reviewed 6 residents records. At 1:10 pm, LPA reviewed 3 staff records and 3 of 3 were fingerprint cleared and associated to the facility. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Apr 9, 2025

Type of visit: Required - 1 Year

On 04/24/24 at 9:00 am Licensing Program Analysts (LPA) J. Clancy-Czuleger arrived unannounced to do an annual inspection. LPA meet with Staff member Grace Leparto and explained the purpose of the visit. Administrator Charmaine Collado was called and informed of the visit. LPA inspected the facility inside out. There is no body of water. Physical plant is consistent with the facility sketch received by Central Application Bureau (CAB) and approved by the fire department. LPA inspected the living room, dining area, kitchen, bedrooms, hallways, bathrooms, side and backyards. Bedrooms were observed appropriately furnished with adequate lighting and drawers. Facility has sufficient towels, extra bed sheets and comforters. Equipment and supplies for residents' personal hygiene are available and on site. Dinner and silver wares were observed sufficient for residents' use. Food supplies was checked. Facility was observed equipped with refrigerator, microwave, dishwasher, washer and dryer. Cabinet for knives, cleaning supplies, and central storage for medications were observed with locks. Activity supplies were available. Outdoor activity space was observed furnished with tables, chairs and shade. The facility has a mitigation plan. The following deficiency was observed during the visit: Fire extinguishers has no tags Not enough nonperishable food Two staff members were not associated to the facility No Oxygen in use signs The Facility was cited, and citations can be found on the LIC 809-D. Exit interview conducted. Appeal Rights and a copy of this report provided.the state’s words, verbatim · CDSS document, Apr 24, 2024

The state marks this report as 4 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.