Comfort Haven For The Elderly · License #585002798 · 125 E Tenth Street, Marysville, CA · (530) 777-9698 Record printed from covelightcare.com — data as of the dates shown on each item.
Comfort Haven For The Elderly is a residential care facility in Marysville, Yuba County, California — state license #585002798, licensed for 48 residents, listed as licensed in the CDSS record we retrieved June 12, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. No dated state inspection or complaint documents are on file for this home as of June 12, 2026.
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
–Wheelchair / non-ambulatoryNot on file — ask the home
–Dementia / memory careNot on file — ask the home
–Hospice careNot on file — ask the home
–Bedridden careNot on file — ask the home
“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.
Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →
The state's published file for this home includes 12 documents with transcribed findings, dated July 10, 2021 to December 16, 2024. 12 of the 12 carry the state's recorded outcome word: “Substantiated” (3), “Unfounded” (6), “Unsubstantiated” (3). 12 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 12 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
Dec 16, 2024Complaint investigation reportUnsubstantiated
Allegation investigated: Staff did not prevent resident from their personal rights being violated by another resident in care.
On 12/16/24 Donna Gurriere, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 09/13/24. LPA Gurriere met with Maria Medrano, Administrator and explained the purpose of the visit. Staff did not prevent resident from their personal rights being violated by another resident in care. During the interview process the administrator, the conservator to the resident, and the resident (Resident 1), were interviewed. Documents were obtained to include the Personnel Report, Admission Agreement, Appraisal Needs and Services, Police Report and several Incident Reports. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 16, 2024 · control 59-AS-20240913091532
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →
our estimate — broad statewide California range, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo(2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →
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No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
If end-of-life care were ever needed, could they stay here? What’s the plan?
Ask how the 2022 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
The first two come straight from this home’s record — a brochure won’t answer them.
Yes — Comfort Haven For The Elderly is a licensed residential care facility in Marysville (Yuba County): California license #585002798, shown as licensed in the CDSS state record checked June 12, 2026, licensed for 48 residents. No dated inspection documents appear in the copy of the state record we hold; the state's public site carries the complete history.
Can Comfort Haven For The Elderly care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked June 12, 2026.
The CDSS license record checked June 12, 2026 lists no specialized-care clearances for Comfort Haven For The Elderly (wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden are not on file). A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
How much does Comfort Haven For The Elderly cost?
California's public licensing record does not include Comfort Haven For The Elderly's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Yuba County typically runs $4,000–$8,000/mo and small board-and-care homes $3,000–$7,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Comfort Haven For The Elderly accept Medi-Cal or the Assisted Living Waiver?
Comfort Haven For The Elderly is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
37 of 48 beds occupied (77%) when the state visited on December 16, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Comfort Haven For The Elderly?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked June 12, 2026.
The CDSS state record checked June 12, 2026 for Comfort Haven For The Elderly includes 12 complaint-investigation narratives, transcribed verbatim below. The most recent, dated December 16, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
Allegation the state reviewedStaff did not prevent resident from their personal rights being violated by another resident in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/16/24 Donna Gurriere, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 09/13/24. LPA Gurriere met with Maria Medrano, Administrator and explained the purpose of the visit. Staff did not prevent resident from their personal rights being violated by another resident in care. During the interview process the administrator, the conservator to the resident, and the resident (Resident 1), were interviewed. Documents were obtained to include the Personnel Report, Admission Agreement, Appraisal Needs and Services, Police Report and several Incident Reports. Unsubstantiated— CDSS inspection report, December 16, 2024 · control 59-AS-20240913091532
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Melissa Parks arrived at the facility unannounced to deliver complaint findings into the allegation listed above and met with Administrator Maria. During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: Illegal Eviction The facility provided a number of residents with eviction letters that were approved by the Department. As of this day Friday May 5, 2023, all eviction notices have been retracted. Therefore, the allegation is unfounded meaning that the allegation is false, could not have happened, and/or is without a reasonable basis. Exit interview was conducted with Maria and a copy of this report was provided to the facility. The signature of the Administrator on these forms acknowledges receipt of these documents. Unfounded— CDSS inspection report, May 5, 2023 · control 25-AS-20230221143925
Allegation the state reviewedFacility staff do not treat resident with respect.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Melissa Parks arrived at the facility unannounced to deliver complaint findings into the allegation listed above and met with Administrator Maria. Department interviewed 3 staff and 3 residents during complaint investigation on 04/24/23. Department conducted the investigation for the stated allegation from this complaint. Department conducted a tour of the facility on 04/24/23 and conducted interviews with residents and staff. Interviews indicated that all staff are treating all residents with dignity and respect. Department observed while doing facility tour on 04/24/23 that facility staff appeared to be attentive to resident’s needs and treating residents with dignity and respect. During residents’ interviews, residents stated that facility staff is treating all residents with respect and dignity and did not express any concern in this area. Based on facility tour, interviews and observation, department found out that there is no evidence that facility— CDSS inspection report, May 5, 2023 · control 25-AS-20230214132839
Allegation the state reviewedFacility staff does not treat resident with respect. Facility staff did not safeguard resident's personal belongings.
State's findingUnfoundedThe state investigated and found the allegation to be false.
On 9/16/2022 LPA Tryon arrived at the facility to open the complaint. LPA was screened for COVID symptoms upon arrival and termperature taken. LPA wore a mask and used hand sanitizer. LPA was able to speak with staff and 6 of 39 residents. Regarding staff treating residents with respect, all residents interviewed felt that staff is very respectful to them and other residents, and no one had issues with staff. Therefore, the allegation is UNFOUNDED. Regarding safeguarding resident's belongings this allegation was in regard to clothing items being missing. All residents interviewed said they always get their own clothes back when laundry is done. If something is missing, there is a certain place that clothes are kept so that residents can look for their lost items, and almost always can retrieve them. Staff verified that this is the case. Also, if someone has a need for certain items, the home does keep extras if needed. The allegation is UNFOUNDED. A finding of unfounded means that the— CDSS inspection report, September 16, 2022 · control 25-AS-20220915143100
Allegation the state reviewedLlittle availability of fruits, vegetables, either no menu or menu is not followed; No alarm system for people going in and out of the building; No activities provided to residents;
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Mai Thao and IB Investigator Melissa Bennett, arrived at the facility unannounced on 5/18/2022 to conduct a Complaint Investigation Visit with the above allegations and met with Susie Jumawan, Administrator. Prior to visit, LPA and IB Investigator completed required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms. LPA and IB Investigator ensured they applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: N95 Mask and surgical mask. In addition, Staff screened LPA and IB Investigator prior to entering the facility. During today's visit, LPA and IB Investigator toured the facility and delivered findings. (continue (9099-C....) Substantiated— CDSS inspection report, May 18, 2022 · control 25-AS-20211231120313
Allegation the state reviewedResident's room is not being properly cleaned Resident's room has roaches
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Mai Thao and IB Investigator Melissa Bennett, arrived at the facility unannounced on 5/18/2022 to conduct a Complaint Investigation Visit with the above allegations and met with Susie Jumawan, Administrator. Prior to visit, LPA and IB Investigator completed required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms. LPA and IB Investigator ensured they applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: N95 Mask and surgical mask. In addition, Staff screened LPA and IB Investigator prior to entering the facility. During today's visit, LPA and IB Investigator toured the facility and delivered findings. (continue (9099-C....) Unsubstantiated— CDSS inspection report, May 18, 2022 · control 25-AS-20220315150255
Allegation the state reviewedResident being hit by another resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Mai Thao arrived at the facility unannounced to deliver findings for the above allegation. Prior to visit, LPA completed required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms. LPA ensured they applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: N95 Mask. In addition, Staff screened LPA prior to entering the facility. During today’s visit, LPA delivered findings. (Continue 9099-C….) Unsubstantiated— CDSS inspection report, March 9, 2022 · control 25-AS-20210927162256
Allegation the state reviewedFacility is not allowing a medical assessment to be conducted on resident in a timely manner
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Mai Thao arrived at the facility unannounced to deliver findings for the above allegation. Prior to visit, LPA completed required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms. LPA ensured they applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: N95 Mask. In addition, Staff screened LPA prior to entering the facility. During today’s visit, LPA delivered findings. (Continue 9099-C….) Unfounded— CDSS inspection report, March 9, 2022 · control 25-AS-20211026115647
Allegation the state reviewedResident is not provided with hygiene items of general use
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Mai Thao arrived at the facility unannounced to deliver findings for the above allegation. Prior to visit, LPA completed required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms. LPA ensured they applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: N95 Mask. In addition, Staff screened LPA prior to entering the facility. During today’s visit, LPA delivered findings. (Continue 9099-C….) Unfounded— CDSS inspection report, March 9, 2022 · control 25-AS-20211214084617
Allegation the state reviewedStaff treat residents differently Staff do not provide supplies necessary for personal care and maintenance of adequate hygiene practice
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Mai Thao arrived at the facility unannounced to deliver findings for the above allegations. Prior to visit, LPA completed required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms. LPA ensured they applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: N95 Mask. In addition, Staff screened LPA prior to entering the facility. During today’s visit, LPA delivered findings. (Continue 9099-C….) Unfounded— CDSS inspection report, March 9, 2022 · control 25-AS-20211214090123
Transcribed from CDSS complaint-investigation reports · record checked June 12, 2026.
What the state has logged
California has logged — state visits for this home as of June 12, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →