Five Star Senior Living is a residential care home for the elderly (RCFE) in San Jose, Santa Clara County, California — state license #435202887, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 12 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated March 24, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2023, the state has visited this home 16 times and filed 12 documents. The most recent is a facility evaluation report, dated March 24, 2026.
The state's published file for this home includes 4 documents with transcribed findings, dated October 18, 2024 to September 12, 2025. 4 of the 4 carry the state's recorded outcome word: “Unfounded” (2), “Unsubstantiated” (2). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Mar 24, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 27, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 12, 2025Unfounded
Allegation investigated: Resident sustained unexplained injuries while in care
Licensing Program Analyst (LPA) David Marrufo conducted an unannounced complaint investigation visit and met with Racheal Mosely. On 05/06/2025, the department received a complaint with the above allegation. LPA conducted complaint investigation visits on 05/15/2025 and 08/22/2025. LPA Marrufo obtained copies of R1’s After Visit Summary from hospital visits on 05/02/2025 and 05/07/2025. The After Visit Summary from 05/02/2025 states the issue addressed during the visit was “easy bruising.” The After Visit Summary from 05/07/2025 states the issue addressed during the visit was "multiple open wounds." During interview on 05/15/2025, resident R1 stated to have had a fall that occurred about a month and a half ago that resulted in R1 experiencing bruising. R1 stated after the fall, staff helped R1 and called for an ambulance to take R1 to the hospital. See LIC9099-C page for more information. Page 1 of 2. Unfoundedthe state’s words, verbatim · CDSS document, Sep 12, 2025 · control 26-AS-20250506085944
Sep 12, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 22, 2025Unsubstantiated
Allegation investigated: Staff yelled at a resident while in care
**Amended on 09/12/2025 to change the allegation finding from Substantiated to Unsubstantiated.**Licensing Program Analyst (LPA) David Marrufo conducted an unannounced complaint investigation visit. On 05/06/2025, the department received a complaint with the above allegation. On 05/15/2025, LPA Marrufo conducted an initial complaint investigation visit. LPA Marrufo met today with Racheal Mosly. During interview on 05/15/2025, resident R1 stated Administrator (ADM) Jesse Powar yelled at R1 while R1 was speaking on the phone with a family member. During interview on 05/15/2025, ADM stated to have observed R1 to be wobbling and asked R1 where his/her walker was. ADM stated to have not yelled at R1. ADM stated to have a heavy tone of voice, which can sometimes sound like yelling. R1 stated to have not been aware on the day of the incident that R1 was on the phone when ADM asked R1 where his/her walker was. See LIC9099-C page for more information. Page 1 of 2. Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 22, 2025 · control 26-AS-20250506085944
May 28, 2025Unfounded
Allegation investigated: Facility staff does not apply adequate first aide to resident in care Staff left resident outside without supervision Staff left resident in soiled clothing for extended period
**Amended on 09/12/2025 to change the allegations finding from Unsubstantiated to Unfounded** Licensing Program Analyst (LPA) David Marrufo conducted an unannounced complaint investigation visit and met with Racheal Mosley. On 05/12/2025, the department received a complaint with the above allegations. On 05/15/2025, LPA Marrufo conducted an initial complaint investigation visit. On 05/15/2025, LPA Marrufo conducted a telephone interview with Witness W1. W1 stated to have observed resident R1 with a bandage applied to a wound on one of R1’s arms. W1 stated to have observed that one of the adhesive bands of the bandage was over R1’s wound instead of the portion of the bandage with gauze. W1 stated to have not observed when the bandage was initially applied to R1’s wound. See LIC9099-C pages for more information. Page 1 of 4. Unfoundedthe state’s words, verbatim · CDSS document, May 28, 2025 · control 26-AS-20250512144930
Apr 16, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 13, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 18, 2024Unsubstantiated
Allegation investigated: Facility staff pushed a resident. Facility staff does not treat resident with dignity and respect.
Licensing Program Analyst (LPA) Steve Chang conducted an unannounced investigation visit to deliver the investigation findings and met with staff Laura Ochoa (LO). On 12/28/2023, the Department received a complaint with the allegations that facility staff pushed a resident and facility staff does not treat resident with dignity and respect. On 1/3/2024, the Department conducted an initial investigation visit. LPA interviewed ADM, 1 staff and 4 residents. LPA resident roster, LIC500, resident physician report, appraisal Needs and Service plan, food menu, Admission Agreement, and Medication Administration Records.. Continue on LIC9099-C. Page 1 of 3. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 18, 2024 · control 26-AS-20231228133948
Mar 11, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Five Star Senior Living licensed?
Yes — Five Star Senior Living is a licensed residential care home for the elderly (RCFE) in San Jose (Santa Clara County): California license #435202887, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 12 inspection and complaint documents since 2023; the most recent, a facility evaluation report dated March 24, 2026, appears in the inspection record on this page.
Can Five Star Senior Living care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Five Star Senior Living with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 4 AMBULATORY & 2 NON-AMBULATORY, OF WHICH 2 MAY BE BEDRIDDEN. BEDRIDDEN IN ROOM #4. HOSPICE WAIVER FOR 2.
How much does Five Star Senior Living cost?
California's public licensing record does not include Five Star Senior Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Five Star Senior Living accept Medi-Cal or the Assisted Living Waiver?
Five Star Senior Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on August 22, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Five Star Senior Living?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 16 state visits and 12 dated documents since 2023 for Five Star Senior Living; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 12, 2025, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 16 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(408) 416-7200Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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