Early Horizons Home Care is a residential care home for the elderly (RCFE) in S San Francisco, San Mateo County, California — state license #415601026, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 17, 2026 — published below in full, verbatim and unscored.

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Early Horizons Home Care

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Residential care home for the elderly (RCFE) · Small home, 6 residents · S San Francisco, CA · San Mateo County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #415601026, held since 2017 · read from the California state record on August 2, 2026 ·See on State Site →
2800 Shannon Dr · S San Francisco, San Mateo County
Phone
(650) 255-5418
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careApproved for 2 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY. HOSPICE WAIVER FOR 2.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 9 times and filed 8 documents. The most recent is a facility evaluation report, dated June 17, 2026.

Most recent state visit
June 17, 2026
Occupancy at the December 5, 2025 visit
5 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated September 10, 2025 to December 5, 2025. 2 of the 2 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 8 documentsFull record on the state’s site →
20261 state visit · 1 document
Jun 17, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20253 state visits · 4 documents
Dec 5, 2025Complaint investigation reportUnfounded

Allegation investigated: Staff threatened illegal eviction

On 12/5/2025, LPA Grace Donato conducted an unannounced complaint investigation visit to deliver findings. LPA met with Administrator, Irene Mehta and explained the purpose of this visit. Regarding the allegation that Staff threatened illegal eviction, RP stated that ADM called a case worker (CW1) to start an eviction process for R1. This has now been put on hold and the resident is attending the Adult Day program and there is no eviction in process. According to ADM, R1 was having behavioral issues and an email was sent to CW1 regarding these changes. ADM also mentioned that the behaviors were just grounds for eviction but never said that the resident will be evicted. ADM even suggested additional counselling from the social worker (SW) that works with R1. Based on records review, the department has determined that the allegation was false, could not have happened and/or is without a reasonable basis, therefore the allegation is UNFOUNDED. Nothe state’s words, verbatim · CDSS document, Dec 5, 2025 · control 14-AS-20250605212144
Dec 5, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 14, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 10, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff restricted residents for visitation Residents are not accorded dignity and respect Residents are not allowed to use the telephone Residents are not allowed medical services from outside vendors Staff isolated resident

*** This is an amended report *** On 9/10/2025, LPA Grace Donato conducted an unannounced complaint investigation visit to deliver findings. LPA met with Administrator, Irene Mehta and explained the purpose of this visit. Regarding the allegation of Staff restricted residents for visitation, reporting party (RP) stated that the new house rules seem to limit the time that residents can spend with their family members for special occasions like Easter, birthdays, and family reunions, requiring them to be back in the house by 8PM, limit visiting hours to 10 am to 7 pm. LPA interviewed staff members. S2 mentioned that residents can go with their families as long as they need. They just need to call the facility to let them know if they will come in late so they will be aware what time the residents will be back. ADM mentioned too that as long as they call beforehand that they’ll be coming in late then its ok. page 1 of 3 Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 10, 2025 · control 14-AS-20250605212144
20241 state visit · 1 document
Dec 2, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Dec 19, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints1typical 0
State visits on file9typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2017.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020253402024110202311020221102021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$8,000 /mo
our estimate — San Mateo County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Early Horizons Home Care licensed?

Yes — Early Horizons Home Care is a licensed residential care home for the elderly (RCFE) in S San Francisco (San Mateo County): California license #415601026, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated June 17, 2026, appears in the inspection record on this page.

Can Early Horizons Home Care care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Early Horizons Home Care with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY. HOSPICE WAIVER FOR 2.

How much does Early Horizons Home Care cost?

California's public licensing record does not include Early Horizons Home Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Mateo County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Early Horizons Home Care accept Medi-Cal or the Assisted Living Waiver?

Early Horizons Home Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

5 of 6 beds occupied (83%) when the state visited on December 5, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Early Horizons Home Care?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 9 state visits and 8 dated documents since 2021 for Early Horizons Home Care; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 5, 2025, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff threatened illegal eviction
State's findingUnfoundedThe state investigated and found the allegation to be false.
On 12/5/2025, LPA Grace Donato conducted an unannounced complaint investigation visit to deliver findings. LPA met with Administrator, Irene Mehta and explained the purpose of this visit. Regarding the allegation that Staff threatened illegal eviction, RP stated that ADM called a case worker (CW1) to start an eviction process for R1. This has now been put on hold and the resident is attending the Adult Day program and there is no eviction in process. According to ADM, R1 was having behavioral issues and an email was sent to CW1 regarding these changes. ADM also mentioned that the behaviors were just grounds for eviction but never said that the resident will be evicted. ADM even suggested additional counselling from the social worker (SW) that works with R1. Based on records review, the department has determined that the allegation was false, could not have happened and/or is without a reasonable basis, therefore the allegation is UNFOUNDED. NoCDSS inspection report, December 5, 2025 · control 14-AS-20250605212144
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff restricted residents for visitation Residents are not accorded dignity and respect Residents are not allowed to use the telephone Residents are not allowed medical services from outside vendors Staff isolated resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
*** This is an amended report *** On 9/10/2025, LPA Grace Donato conducted an unannounced complaint investigation visit to deliver findings. LPA met with Administrator, Irene Mehta and explained the purpose of this visit. Regarding the allegation of Staff restricted residents for visitation, reporting party (RP) stated that the new house rules seem to limit the time that residents can spend with their family members for special occasions like Easter, birthdays, and family reunions, requiring them to be back in the house by 8PM, limit visiting hours to 10 am to 7 pm. LPA interviewed staff members. S2 mentioned that residents can go with their families as long as they need. They just need to call the facility to let them know if they will come in late so they will be aware what time the residents will be back. ADM mentioned too that as long as they call beforehand that they’ll be coming in late then its ok. page 1 of 3 UnsubstantiatedCDSS inspection report, September 10, 2025 · control 14-AS-20250605212144

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
1
typical for this size: 0
State visits on file
9
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(650) 255-5418
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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