Sapphire Lake San Marcos is a residential care home for the elderly (RCFE) in San Marcos, San Diego County, California — state license #374603699, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 11, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 8 times and filed 8 documents. The most recent — a complaint investigation report on May 11, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 3 documents with transcribed findings, dated March 16, 2023 to May 11, 2026. 3 of the 3 carry the state's recorded outcome word: “Unsubstantiated” (3). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 11, 2026Unsubstantiated
Allegation investigated: Staff are notbpreventing resident from being harrassed by other resident (s) while in care.
On May 11, 2026, the California Department of Social Services/Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA), Antonine Richard, conducted a follow-up unannounced complaint visit. The LPA met with the Administrator (A1) Daphne Drapeau and explained the purpose of the visit. The investigation consisted of collecting records and touring the facility. On May 11, 2026, the Department obtained various documents, including the Personnel Report LIC 500 (dated 04/01/26) and the Resident Roster (dated 04/01/26). The Department reviewed and collected documents for residents R1 and R2, including the Admission Agreement for R1 (dated 06/12/2023), the physician's report for R1 (dated 09/15/24), and the physician's report for R2 (dated 09/17/2025). The Department also obtained the facility note dated May 3, 2024, and the Unusual Incident Report (UIR) dated October 8, 2024. The Department interviewed the Administrator (A1), two staff members (S1-S2), and five Residents (R2-R6). Ththe state’s words, verbatim · CDSS document, May 11, 2026 · control 18-AS-20241010105818
Oct 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 25, 2025Unsubstantiated
Allegation investigated: Facility staff left resident on the ground for an extended period of time. Facility staff did not provide assistance to resident in a timely manner. Staff refused medical equipment for resident.
On September 25, 2025, Licensing Program Analyst (LPA) Antonine Richard conducted a complaint visit. LPA Richard met with the Administrator, Daphne Drapeau. The LPA also conducted a phone interview with the previous Administrator, Victoria Matic, and interviewed the Licensee over the phone, explaining the purpose of the visit. Investigation consisted of: On 09/25/2025, LPA interviews: Licensee, Administrator (A1), and Previous Administrator (A2). Staff interviews (S1-S3). Resident’s interviews (R2-R4). LPA obtained and reviewed the following Documents: Resident Roster dated 06/02/2025, Staff Roster dated 08/01/2025. LPA obtained resident R1, Admission Agreement dated 08/12/2020, Physician Report dated 04/20/2022, Needs of Services Plan dated 08/22/2022, and a copy of the Resident Incident Details Report dated 11/15/2022 and 11/17/2022. LPA reviewed and obtained staff training on Personal Rights (Residents' rights, Visitors, Transportation, Personal Belongings, and Elder Abuse dated: 05the state’s words, verbatim · CDSS document, Sep 25, 2025 · control 18-AS-20221117142428
Oct 9, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 9, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Sapphire Lake San Marcos licensed?
Yes — Sapphire Lake San Marcos is a licensed residential care home for the elderly (RCFE) in San Marcos (San Diego County): California license #374603699, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated May 11, 2026, was marked “Unsubstantiated” by the state.
Can Sapphire Lake San Marcos care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Sapphire Lake San Marcos with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. NON-AMBULATORY IN BEDROOM 1. HOSPICE WAIVER WITH TOTAL CARE FOR 6.
How much does Sapphire Lake San Marcos cost?
California's public licensing record does not include Sapphire Lake San Marcos's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Sapphire Lake San Marcos accept Medi-Cal or the Assisted Living Waiver?
Sapphire Lake San Marcos is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on May 11, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Sapphire Lake San Marcos?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 8 state visits and 8 dated documents since 2021 for Sapphire Lake San Marcos; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 11, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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