Aloha Senior Living

Allegation investigated: Licensee does not ensure that staff are adequately trained Licensee is operating beyond the scope of their license Staff are mismanaging residents' medications Staff are restraining residents in care

Licensing Program Analyst (LPA) Magda Malcore made an unannounced visit to the facility to conduct a complaint investigation on the above allegations. LPA met with Licensee, Carol Kanani Hamilton who was informed of today’s visit. The investigation consisted of LPA observations, reviewing pertinent records, and interviews with relevant parties. Regarding the allegation, Licensee does not ensure that staff are adequately trained, there is not enough evidence to corroborate this allegation. Review of staff training records, interviews with the Licensee and four (4) staff indicate that staff have received adequate training in their job duties. Regarding the allegation, Licensee is operating beyond the scope of their license, it was alleged that the facility did not have proper insurance and staff are administering suppositories, enemas, and injection medications to residents in care. LPA observed that the licensee maintains a current and proper liability insurance. **continued on LIC9099C*** Unsubstantiated LPA’s record review, interviews with the Licensee, four (4) staff, resident, and outside parties indicate not enough evidence to corroborate that staff are administering suppositories, enemas, and injection medications to residents in care. Regarding the allegation, staff are mismanaging residents’ medications, LPA’s review of resident medications and records do not indicate that staff are mismanaging resident’s medications. Interviews with the Licensee and four (4) staff indicate that they are not mismanaging resident’s medications. One resident (1) interview indicates that staff are not mismanaging their medications. LPA was not able to corroborate this allegation with three (3) other residents due to their cognitive condition. Regarding the allegation, staff are restraining residents in care, interviews with the Licensee and four (4) staff indicate that they do not restrain residents in care. One resident (1) interview indicates that they are not restrained by staff. LPA was not able to corroborate this allegation with three (3) other residents due to their cognitive condition. Based on the Departments investigation, the above allegations mentioned in this complaint are Unsubstantiated. A finding of Unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted where this report was discussed and a copy with appeal rights was provided to Licensee Hamilton at the conclusion of the visit.the state’s words, verbatim · CDSS document, Jan 30, 2026 · control 56-AS-20260128125356

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Magda Malcore made an unannounced visit to the facility to conduct a required comprehensive annual inspection. LPA met with Administrator Carol Kanani Hamilton, was granted entry to the facility, and discussed the purpose for the visit. The facility is a Residential Care Facility for Elderly (RCFE) with a license capacity of (4), and a current census of (4). LPA conducted a general inspection of facility, which included, but was not limited to, the following: Operation/Physical Plant: The facility is operating in the capacity approved by Community Care Licensing Division (CCLD). Indoor and outdoor passageways were kept free of obstruction. Outdoor pool area is fenced. Outdoor activity area is shaded and gated. The facility's living room, family room, and dining areas are sufficient for resident activities. The facility is maintained at a comfortable temperature of 73 degrees Fahrenheit. Resident bedrooms were furnished with beds, night stands, chairs, bed linen and sufficient lighting. Resident bathroom was maintained clean and fixtures were operating properly. The hot water temperature in the bathroom measured 116 degrees F. The facility is equipped with operating smoke detector/carbon monoxide alarms, fully charged fire extinguisher, laundry equipment, covered fireplace and telephone service. The facility has posted in a common area Community Care Licensing complaint poster, Ombudsman poster, facility license, facility sketch and emergency telephone numbers. The facility has 24 hour/7 days a week staff coverage. LPA observed disinfectants sprays and cleaning supplies stored unlocked and unattended in facility garage. Administrator removed the chemicals and placed in them in a locked cabinet. Food Service: Kitchen and dining areas were maintained cleaned. Non-perishable and perishable food supply was sufficient for number of residents in care. Cups, plates, and utensils were sufficient for number of residents in care. The facility’s refrigerators and freezerz were operating properly. Health Related Services: The facility maintains record of resident’s medications and medications were centrally stored in a locked cabinet. Record Review: Three (3) resident files reviewed had admissions agreements, physician’s reports, appraisals, needs and services plans. Review of three (3) staff files reveals staff #1 (S1) did not have record of yearly Dementia training for review. Administrator stated that training was conducted; however was not sure of the date. The Administrator’s certification, facility’s insurance and emergency drill training are up to date. Deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted where reports (LIC809/LIC809D) and correction plans were discussed. Report copies were provided to Administrator Hamiliton with appeal rights at the conclusion of the visit.the state’s words, verbatim · CDSS document, Jan 15, 2026

The state marks this report as 7 pages; the online copy we transcribed has 5. You can request the full file from the county licensing office.

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Michelle Echeverria arrived unannounced to conduct the required annual visit to the facility. LPA met with Caregiver, Savanna Nicholas and introduced self and stated purpose of the visit. LPA phone called Licensee, Carol Hamilton and informed her about the purpose of the visit. LPA was informed that there are currently 3 residents in care who are in the facility. The facility has 2 resident bedrooms, 1 resident bathroom, 1 staff bedroom with bathroom, kitchen, dining area, living room, family room, laundry room, attached garage, backyard with a shed and gated swimming pool. LPA completed a walk through of facility, review of records and medication audit. Physical Plant: The facility is operating in the capacity approved by Community Care Licensing (CCL). There are no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature of 74 degrees fahrenheit. LPA inspected resident bedrooms; they are equipped with required furniture such as: mattresses, night stands, storage space, chairs and sufficient lighting. LPA inspected resident bathroom; bathroom was clean and appliances were found functional. Water temperatures tested at 120 degrees fahrenheit. The facility is equipped with operational smoke detectors, carbon monoxide alarms, fire extinguisher and first aid kit. Posters such as; the personal rights, ombudsman, CCL complaint poster and emergency disaster plans were posted in a common area. LPA also observed cleaning supplies, toxins, sharps, and other dangerous items locked in cabinets made inaccessible to residents. There was a designated storage space for resident/staff files. Medications were observed secured and inaccessible to residents. There are no guns or ammunition in the facility. Overall, the facility is clean, in good repair, and operating in safe conditions for residents in care. Food Service: Non-perishable and perishable food supply is sufficient for number of residents in care. Facility has a wide variety of food available for residents. Dishes, cups, and utensils were also stored properly. Yards/Outside: One shaded patio, a side gate with self-latching handle on the left and right side of the house that leads into the backyard, 1 shed used for storage and 1 gated swimming pool inaccessible to residents. All outdoor pathways were free of obstructions. Care & Supervision: Facility has sufficient care staff for coverage 24 hours a day, 7 days a week. All staff members working in the facility have criminal record clearance through the department. Record Review: LPA reviewed all resident files for admission agreements, updated physician reports, and needs and services plans. LPA also reviewed personnel and administrator files for First Aid/CPR certification, criminal record clearance, trainings, and health screenings. Medications were audited at random and appeared to be dispensed appropriately by staff. LPA reviewed the facility's insurance coverage, emergency disaster plan, infection control plan and emergency drills. No deficiencies were cited during this visit. An exit interview was conducted where this report LIC809, and LIC809C were discussed and copies were provided to the Licensee, Carol Hamilton who later arrived.the state’s words, verbatim · CDSS document, Jan 9, 2025

Type of visit: Required - 1 Year

On 01/17/24, Licensing Program Analyst (LPA) Michelle Echeverria arrived unannounced to conduct the required annual visit to the facility. LPA met with Licensee, Carol Hamilton and introduced self and stated purpose of the visit. LPA was informed that there are currently 4 residents in care who are in the facility. The facility has 2 resident bedrooms, 1 resident bathroom, 1 staff bedroom with bathroom, kitchen, dining area, living room, family room, attached garage, backyard with a shed and gated swimming pool. LPA completed a walk through of facility, review of records and medication audit. Physical Plant: The facility is operating in the capacity approved by Community Care Licensing (CCL). There are no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature of 74 degrees fahrenheit. LPA inspected resident bedrooms; they are equipped with required furniture such as: mattresses, night stands, storage space, chairs and sufficient lighting. LPA inspected resident bathroom; bathroom was clean and appliances were found functional. Water temperatures tested at 120 degrees fahrenheit. The facility is equipped with operational smoke detectors, carbon monoxide alarms, fire extinguisher and first aid kit. Posters such as; the personal rights, ombudsman and emergency disaster plans were posted in a common area. LPA also observed cleaning supplies, toxins, sharps, and other dangerous items locked in cabinets made inaccessible to residents. There was a designated storage space for resident/staff files. Medications were observed secured and inaccessible to residents. There are no guns or ammunition in the facility. Overall, the facility is clean, in good repair, and operating in safe conditions for residents in care. Food Service: Non-perishable and perishable food supply is sufficient for number of residents in care. Facility has a wide variety of food available for residents. Dishes, cups, and utensils were also stored properly. Yards/Outside: One shaded patio, a side gate with self-latching handle on the left and right side of the house that leads into the backyard, 1 shed used for storage and 1 gated swimming pool inaccessible to residents. All outdoor pathways were free of obstructions. Care & Supervision: Facility has sufficient care staff for coverage 24 hours a day, 7 days a week. All staff members working in the facility have criminal record clearance through the department. Record Review: LPA reviewed 2 resident files for admission agreements, updated physician reports, and needs and services plans. LPA also reviewed staff and administrator's file for First Aid/CPR certification, criminal record clearance, trainings, and health screenings. Medications were audited at random and appeared to be dispensed appropriately by staff. The facility last conducted a fire drill on 01/08/2024. No deficiencies were cited during this visit. An exit interview was conducted where this report LIC809, and LIC809C were discussed and copies were provided to the Licensee, Carol Hamilton.the state’s words, verbatim · CDSS document, Jan 17, 2024