Carmel Care Home

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Magda Malcore made an unannounced visit to the facility to conduct a required comprehensive annual inspection. LPA met with Administrator, Caroline Densen, was granted entry to the facility, and discussed the purpose for the visit. The facility is a Residential Care Facility for Elderly (RCFE) with a license capacity of (10), and a current census of (5). LPA conducted a general inspection of facility, which included, but was not limited to, the following: Operation/Physical Plant: The facility is operating in the capacity approved by Community Care Licensing Division (CCLD). Indoor and outdoor passageways were kept free of obstruction. The facility has no swimming pools or similar bodies of water. The facility has sufficient indoor and outdoor space for resident activities. The facility is maintained at a temperature of 76 degrees F. Resident bedrooms were furnished with beds, bed linen, night stands, chairs, and lighting. Resident (3) bathrooms fixtures were operating properly. The hot water temperatures in the bathrooms measured at 106 degrees F. The facility is equipped with operating smoke detectors and carbon monoxide alarms, fully charged fire extinguishers, laundry equipment, emergency water/food, hallway lighting and telephone service. The facility has posted in a common area Community Care Licensing complaint poster, Ombudsman poster, facility license, emergency telephone numbers, resident council, and theft/loss policy. The facility staff schedule reflects 24 hours a day, 7 days a week staff coverage. Food Service: Non-perishable and perishable food supply was sufficient for number of residents in care. Cups, plates, and utensils were sufficient for number of residents in care. The facility’s refrigerator and freezer were operating properly. **continued on LIC809C** Health Related Services: The facility maintains record of resident’s medications and medications were centrally store in a locked cabinet. The facility maintains a first aid kit with manual. Record Review: Resident files were reviewed for admissions agreements, physician’s reports, appraisals, and hospice care plans. Staff files were reviewed for First Aid/CPR certifications, criminal record clearances, annual training, and health screenings. The Administrator’s certification, facility’s insurance and emergency drill training are up to date. The following deficiencies were observed and cited per Title 22, Division 6, of the California Code of Regulations: LPA observed in two (2) bathrooms chemicals/cleaning solutions kept unlocked and accessible to residents in care. LPA observed in facility livingroom, the ceiling fan was covered with dust. An exit interview was conducted where this report (LIC809) was discussed and a copy provided with appeal rights to Administrator Densen at the conclusion of the visit.the state’s words, verbatim · CDSS document, Nov 10, 2025

The state marks this report as 6 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Michelle Echeverria made an unannounced visit to the facility. The purpose of the visit was to conduct a required comprehensive annual inspection. LPA met with Assistant Administrator, Caroline Densen and was granted entry to the facility. LPA was accompanied by Caroline to conduct a general overall inspection, which included, but was not limited to, the following: The facility has 7 bedrooms, 3 bathrooms, kitchen, dining area, living room, family room, laundry room, office area, garage and backyard. LPA completed a walk through of facility, review of records and medication audit. Physical Plant: The facility is operating in the capacity approved by Community Care Licensing (CCL). There are no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature of 76 degrees fahrenheit. LPA inspected resident bedrooms; they are equipped with required furniture such as: mattresses, night stands, storage space, chairs and sufficient lighting. LPA inspected resident bathrooms; bathrooms were clean and appliances were found functional. Water temperatures tested at 109.2 degrees fahrenheit. The facility is equipped with operational smoke detectors, carbon monoxide alarms, charged fire extinguisher, and first aid kit. Posters such as; the personal rights, CCL complaint poster, ombudsman, and license were posted in a common area. Cleaning supplies, toxins, sharps, medications and other dangerous items were kept in secure cabinets inaccessible to residents. Residents/Staff files were observed locked and made inaccessible. There are no bodies of water, firearms or ammunition in the facility. Overall, the facility is clean, in good repair, and operating in safe conditions for residents in care. Food Service: LPA observed 2 days of perishables and 7 days non-perishables food, pantry stocked and up to date. Facility has a variety of food available. Dishes, cups, and utensils were stored properly. Yards/Outside: One shaded patio, two sheds used for storage, and a side gate with an exit to the facility on the left side. All outdoor pathways were free of obstructions. Care & Supervision: Facility has sufficient care staff for coverage 24 hours a day, 7 days a week. Record Review: LPA reviewed resident files for admission agreements, updated physician reports, and needs and services plans. LPA also reviewed staff files for First Aid/CPR certification, criminal record clearance, trainings, and health screenings. Medication was audited and appeared to be dispensed appropriately. LPA reviewed emergency disaster plan, disaster drills, and liability insurance. No deficiencies were cited during this visit. An exit interview was conducted where this report LIC809, and LIC809C were discussed and copies were provided to Assistant Administrator, Caroline Densen.the state’s words, verbatim · CDSS document, Nov 19, 2024

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Paola Guerrero made an unannounced visit to the facility. The purpose of the visit was to conduct a required comprehensive annual inspection. LPA met with Facility Administrator Rommel Densen and was granted entry to the facility. At the time of the visit there was one (1) staff present, and all four (4) residents were present. The facility is a seven (7) bedroom, three (3), bathroom home, with a kitchen/dining area, living room, with parking driveway. The facility is a Residential Care Facility for Elderly (RCFE) Licensed capacity is (10) current census (4). LPA was accompanied by Facility Administrator Rommel Densen, to conduct a general overall inspection, which included, but was not limited to, the following: Physical Plant: The facility is operating in the capacity approved by Community Care Licensing (CCL). There are no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature. LPA inspected resident’s bedrooms; they are equipped with required furniture such as: mattresses, nightstands, storage space, and sufficient lighting; bathrooms were clean, and appliances were operating appropriately. LPA observed sufficient furniture and lighting throughout the facility. LPA measured and observed the water temperatures in the bathrooms to be 112 degrees F The facility is equipped with operating smoke detectors and carbon monoxide alarms. Posters such as personal rights, the CCL complaint poster, and the disaster plan were posted in a common area. Cleaning supplies, toxins, sharps, and other dangerous items were kept inaccessible to residents in care. There was a designated storage space for resident/staff files. Medications are kept inside medication cabinet inaccessible to residents in care. Overall, the facility is clean, in good repair, and operating in safe conditions for residents in care. Food Service: Non-perishable and perishable food supply is sufficient for number of residents in care. Care & Supervision: Facility has sufficient care staff for coverage 24 hours a day, 7 days a week. All staff members working in the facility have criminal record clearance through the department. Record Review: LPA reviewed four (4) resident files for admission agreements, updated physician reports, and needs and services plans. LPA also reviewed three (3) staff files for First Aid/CPR certification, criminal record clearance, training, and health screenings. Medications were audited at random and appeared to be dispensed appropriately by staff members. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC809) was discussed and provided to Facility Administrator Rommel Densen.the state’s words, verbatim · CDSS document, Dec 1, 2023